high-performance teams at harvard 2017-07-03

2017 Richard Kasperowski | With Great People @rkasper | [email protected] | kasperowski.com

High-performance Teams Core Protocols for EI and Psych Safety

Richard Kasperowski | With Great People

@rkasper [email protected]

www.kasperowski.com

https://twitter.com/rkasper

mailto:[email protected]?subject=

http://kasperowski.com


mailto:[email protected]

http://www.kasperowski.com


Richard KasperowskiAwesome Teams and Results

Core Protocols Agile

Open Space Technology @rkasper in/kasperowski kasperowski





What is the best team you were ever on?

Hi @rkasper! #mybestteam was ____________. #awesometeams





Do you want more of that?

Science & research on high-performance teams

Practical guide to the elements of great teams

Practice a subset of Core Protocols

Fun activities!





Why team emotional intelligence, why now?





Enough background info. Let’s practice!

Amazingly fun activities to introduce you to the Core Protocols





Positive Bias

Non-negativity No negation

Pretend





Try it: Yes, but …

• With a partner, make a plan for dinner tonight.

• Yes, but … (60 seconds)

• Yes, and … (60 seconds)





Freedom

• Why: Basis of great culture

• How

• The Core Commitments (p. 3)

• Pass (Unpass) (p. 5)

• Check Out (p. 7)





Self-awareness• Why: A great self is atomic unit of a

great team

• How

• Check In (p. 6)

• Ask For Help (p. 8)

• Personal Alignment (p. 18)





I feel _______.GLAD, SAD, MAD, AFRAID

Describe to yourself why you feel that way.





Try it: Check In• Speaker says,

• “I’m checking in.”

• “I feel [one or more of GLAD, SAD, MAD, AFRAID].”

• Speaker may add a brief explanation.

• Speaker may say, “I pass.”

• “I’m in.”

• Listeners respond, “Welcome.”

• Groups of 3, 3 minutes





I want _____________.What’s blocking you from what you want? ________

I want _______________________.Self-awareness*

Integrity Courage Passion Peace

Presence Self-care

Fun Wisdom Health

This is your “Personal Alignment”.





Connection• Why: Connect great people into a great

team, totally cohesive and supporting each other toward shared goal

• How

• Check In (p. 6)

• Ask For Help (p. 8)

• Intention Check (p. 11)

• Personal Alignment (p. 18)

• Investigate (p. 20)





I’m curious.Will you tell me more about _________________?





Try it: Investigate• Ask open questions to learn about your partners’ Personal

Alignment.

• Be curious. Don’t ask leading questions. Don’t push help on your partners.

• Try opening with “What is your Personal Alignment?” or “What do you want?”

• Same group of 3, 5 minutes





LoveFriendship





Productivity• Why: Align together, deliver great

products, achieve great results

• How

• Decider (p. 12)

• Resolution (p. 15)

• Perfection Game (p. 16)





Decider Protocol• I propose ______________. 1-2-3

• Thumb-up: Yes, absolutely!

• Flat hand: I support the team’s decision.

• Thumb-down: No, and I have an easy way to improve your proposal.

Image: http://www.dailymail.co.uk/sport/football/article-2538214/Mesmeric-Messi-untouchable-despite-injuries-deserves-fourth-Ballon-dOr.html




http://www.dailymail.co.uk/sport/football/article-2538214/Mesmeric-Messi-untouchable-despite-injuries-deserves-fourth-Ballon-dOr.html


Let’s plan a party!

• Venue

• Great people

• Amazing food

• Entertainment

• Enough money





Try it: Decider Speed Game• How many unanimous decisions can

we make in 2 minutes?

• 1 point for each unanimous decision

• Decider Protocol

• Proposer: “I propose _____________. 1-2-3”

• Team: thumb-up, flat-hand, thumb-down

• Resolution: “What would it take to get you in?”

• Goal: plan next Epic Agile Party

• Venue, guests, food, entertainment, budget

• Groups of 5, 2 minutes





Error Handling

• Why: Ensure we are maintaining freedom, self-awareness, connection, and productivity

• How

• Protocol Check (p. 10)





Key take-aways• The attributes and behaviors of

high-performance teams are known and learnable.

• Core Protocols → team emotional intelligence → psychological safety → high-performance team

• Continuous Teaming: Turn up the good! Team building is good. Use Core Protocols to do team building all the time.





To Learn More

• Ask Richard for help

• Visit thecoreprotocols.org or tcp.gg

• Events: kasperowski.com




http://thecoreprotocols.org

http://tcp.gg



Richard KasperowskiAwesome Teams and Results

Core Protocols Agile

Open Space Technology @rkasper in/kasperowski kasperowski




high-performance teams at harvard 2017-07-03

Education