high performance teams certification brochure

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High Performance Teams Experience the advantage of working collaboratively COOPLEXITY INSTITUTE The referent in collaboration

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Page 1: High Performance Teams Certification Brochure

High Performance Teams

Experience the advantage of working collaboratively

COOPLEXITY INSTITUTE The referent in collaboration

Page 2: High Performance Teams Certification Brochure

“The formation of a new team of persons coming from different business areas, and even from other organisations, to take on a far-reaching project resulted in the need to develop a training program that would create a propitious environment for interpersonal knowledge and promote teamwork. But above all, it was necessary to clearly show the challenges and problems that we faced, which is the most novel aspect with respect to a training action. The experience with the Equilibrium Cone was simultaneously gratifying and successful, given that it combined fun aspects (games and simulators) and operational aspects (specific work projects) that satisfied the objectives of both cohesion and efficiency, respectively.”

Ricardo Alonso Fernández Director of Corporate Banking Global Banking & Markets Santander Banking Group

Page 3: High Performance Teams Certification Brochure

Objectives

The current environment in which organizations must

compete is increasingly complex. Firms must survive and grow in an interconnected world in which it is increasingly difficult to foresee future environments.

The objective of Synergy program is to develop the following organizational capacities and competences:

Distributed leadership: To appreciate and act upon recognition of the significant differences between traditional leadership paradigms, based on the individual and the new model of distributed leadership which is based on the executive team function.

High Performance Teams: To build autonomous and self-driven teams that develop initiatives, to make risk-based decisions and that can demonstrate flexibility and diversity in action.

Change management: To identifying the benefits of

decision-making based on teams in situations of complexity, interrelationships and constant change.

Decision Making: To identify the guidelines needed to take actions through uncertainty and to reconcile anxieties arising from such decisions.

Synergy: To promoting the optimal distribution of resources through shared use.

Synergy is an attended seminar that, for two days, submerges the participants in a situation of growing complexity, uncertainty and change. With the use of a behavioural simulator, it achieves a high impact and generates emotional ownership, whereby learning through experience is assured.

Our diagnostic approach based on the notion of duality – personal and business – allows clients to recognise how inter-relating personal capacities is the key to promoting cultures of Shared Leadership and Teamwork in organisations.

Experimentation through Gaming and Simulation is

a highly effective, attractive, motivating and

proven learning methodology, with constant

changes of rhythm, which encourages constructive

interactions and sustainable, participant owner-

ship. Our program designs reflect our belief in the

idea of serious play and its causal link to executive

performance.

Page 4: High Performance Teams Certification Brochure

“Participating in HIGH PERFORMANCE TEAMS was an intellectual challenge for me due to the different way of facing a known subject. The idea of breaking with schemes and not being anchored in traditional ones is perfectly clear. Learning to dominate my natural leadership in order to adapt it to good teamwork was another good practice.

Overall, an intense and very recommendable experience for people who want to learn different methodologies.”

Jordi Ballesté

Vice-President

Angelini Group

Page 5: High Performance Teams Certification Brochure

Program Outline

Introduction to High-Performance Cultures

How technology and globalization influence the ex-ecutive decision

The risk of treating complex decisions as simple. Long term and systemic implications

More than the sum of the parts- a complementary approach to executive teams

The importance of a High Performance Environ-ment

The impossibility of direct intervention in the High Performance Environments

An Entrepreneurial Team Learning Perspective- how to build a flexible and adaptive organization

Communication as the product outcome of an inter-active exchange process rather than a simple infor-mation dissemination process

High-Performance Leadership

The new field of Distributed Leadership for today’s high performing executives

A fundamental dichotomy in leadership styles: the Entrepreneur versus the Manager

The risks of dysfunctional leadership profiles: indi-vidualism, simplification, groupthink and perfection-ism

How does leadership behavior encourage or discour-age team performance

Measuring risky leadership behaviors through the TEAM 12 test

High-Performance Teams

Teamwork is an emerging pattern of decentralized and spontaneous self-coordination

Promoting team consciousness

Excessive cohesion is a disadvantage. Teamwork is not an end in itself

The group dynamics approach maximizes results through collaboration

High Performance Organization

My weakness is the result of my politics. How am I blind to it?

An organization that learns from experience. The im-portance of failure, errors and mistakes

Silver bullets in designing for the “it depends” conun-drum. Learning to discriminate

The personal perspective

How to benefit from the anxiety produced by uncer-tainty

We are prisoners of our own mental models

Locus of control or how to take the responsibility for our decisions

The Cooplexity model

The knowledge level: Pro-activity oriented to results and relations

The teambuilding level: group integration and trust generation

The team working level: equal relationship and crite-rion of action

Page 6: High Performance Teams Certification Brochure

A Holistic Model of Organizational Complexity.

High Performance Teams is an experiential learning program based on a behavioural simulation that enables participants to transition from a situation of uncertainty to one of complexity. The first stage of uncertainty relates to conditions of change, crisis, chaos, mergers and takeovers, and can include the dynamics of growth, new businesses, and corporate restructuring. The second stage of complexity is related to mature, competitive, globalized, interrelated and interdependent markets.

As the program progresses, both organizational-level and personal-level needs are diagnosed. Initial competences tend to focus on either exploration, flexibility, the ability to influence, or learning. This is complemented by a subsequent focus on more relational competences including team dynamics, such as, motivation, communication, cooperation, shared leadership, delegation and coordination.

As the participating team develops, and as an indirect result of its search for a proposed objective, the group modifies its priorities naturally i.e.

without external interventions. The participants become aware of the ‘whole’ and balance the achievement of their personal goals with those of the organization.

A playful, powerful and experiential dynamic, generates high emotional impacts on group motivation and cohesion, and so builds a heightened sense of ‘ownership’.

In complex and interdependent environments where the individual capacity to decide appropriately is either exceeded or dependent on others, the team decision-making mechanism kicks-in. A new approach to decision-making is demanded, allowing the organization to build a consensual strategy driven by actions based on tacit and local knowledge, creating synergies through distributed leadership.

Our rigorously developed conceptual model enables subsequent personal action plans and the immediate transference of new executive competences to the client’s organization.

Overview

Page 7: High Performance Teams Certification Brochure

Key takeaways

The dynamics of the program allow critical executive themes to be internalised, and include:

Areas of personal analysis

How to tolerate frustration to permanent and ongoing change. How to work in uncertain environments. How to transition from the ambiguous (emotional) through to the paradoxical (emotional/

rational) and from the paradoxical through to a resolution (rational). How to manage anxieties generated by a sense of a lack of control in emergent situations How to generate attitudes favouring Teamwork as an organizational response. How to communicate in symmetry (from peer to peer, as equals). How to embed and recognize the effects of Non-hierarchical leadership. How to develop and produce performance-enhancing competences in the relationship be-

tween level of ambition, commitment and results.

The perspective of the participants is such that the transfer of program learning outcomes to organiza-

tional realities is high. This also allows for:

Filming the sessions in order to obtain personal video-feedback with an analysis of personal behaviour and individual impact on the group and organization.

Planning subsequent coaching sessions. Complementing the session with subsequent consulting for the organisation based on the

model used. Defining an action plan for personal development.

Therefore, the program is directed at companies and organisations of a certain size and complexity. Spe-

cifically, it is directed at companies that are either operating in highly competitive environments, face rap-

idly changing situations or seeking high strategic growth rates as a result of new executive initiatives.

Page 8: High Performance Teams Certification Brochure

“This program is an intelligent way of demonstrating through play that at the company, we are all necessary and that there is strength in unity. It is a side to transversality, and at Dannon it has been very useful for realising how important people are in all functions, each in their own role, so that projects advance and become a reality.” Robert Cosialls Director of Purchasing of Dannon for Southern Europe

Page 9: High Performance Teams Certification Brochure

Faculty

Pr. Ricardo Zamora

Zamora has specialized in the development of sys-

temic competences and applies this program in

large corporations with complex interrelationships.

He is the creator of Synergy, an attended seminar

that, for two days, submerges the participants in a

situation of growing complexity, uncertainty and

change.

He is managing Director of Training Games and as-

sociate professor in the Advanced Management

Program at ESADE Business School - Executive Edu-

cation, Department of Business Policy. Associate

professor at the Executive MBA and Bologna Mas-

ters at ESADE Faculties.

His publications include “Cooplexity: A model of

collaboration in complexity for management in

times of uncertainty and change” and “Teamwork:

motivation, commitment and results”.

Is member of the ESADE's Leadership Development

Research Centre focused on effective leadership

and emotional and social competencies (Glead).

He is member of the System Dynamics Society and

NASAGA (North American Simulation and Gaming

Association).

Pr. Edward Gonsalves

Edward specializes in the development of execu-

tive program design for teams in entrepreneurial

and large firms. He holds a number of director-

ships, advises, consults and publishes in the area of

Strategic and Entrepreneurial Learning.

Edward is a Visiting Professor on MBA and Entre-

preneurship Programs at the European Business

School, London, Barcelona Management Institute

and Toulouse University Business School-ESEC, Bar-

celona. Edward is a Founding member of the Bar-

celona Entrepreneurship City Group.

His publications include C.W.J.A., Gonsalves, E.

(2008). Entrepreneurial Resource, Organizational

Learning and Strategy-Making: Linking Theory and

Empirical Design. In R. T. Harrison, & C. M. Leitch

(Eds.), Entrepreneurial Learning: Conceptual

Frameworks and Applications. London: Routledge.

He was the learning facilitator on the Park Royal

Partnership 'Entrepreneurial Mentoring Program'

for Small & Medium Size enterprises (a London De-

velopment Agency funded program) and is a lead

adviser to the GBP15m London Carnival Village

capital Project.

We deliver value to our clients through the combination of experiences in

both the academic and professional learning spheres.

The faculty of the High Perforrmance Teams program presents a unique combination between academic

and professional careers. Both, Edward Gonsalves and Ricardo Zamora are professors at prestigious Uni-

versities and Business Schools; they have specialize on complementary aspects of the Cooplexity model

upon which the seminars are based and both have applied their knowledge with proven success in large

companies and multinationals. Many of their publications and lines of research are used in the course

material, readings, tests and form the basis of group discussions.

Page 10: High Performance Teams Certification Brochure

Customers

University Partners

ESADE: Management School of Business of Barcelona (Spain)

UTD: University of Texas Dallas

UAB: Universtat Autónoma de Barcelona

Mass Consumption

Cobega (Coca Cola Group), Dannon , LU (Dannon Group), Font Vella (Dannon Group), Heineken, Puleva Food, Mahou-San Miguel, Grupo Siro, Bimbo (Sara Lee Bakery Group), Unilever, Frigo (Unilever Group), Nestlé, Arbora & Ausonia (Procter & Gamble Group)

Technology

Telefónica, Hewlett Packard, Thales Information Systems, Adbraintage, Astra, T-System

Pharmaceutics

AstraZeneca, BDF - Beiersdorf, Boehringer Ingelheim, Farma-Lepori (Angelini Group), CibaVision (A Novartis Company), Novartis, Roche Diagnostics, Pfizer, Chefaro , Lilly, Medichem

Finance

Santander Group, Banco de Sabadell, Deutsche Bank, BBVA, Caixa de Catalunya, La Caixa

Construction, Real Estate

Ferrovial-Agroman, Acieroid, Lafarge-Asland, Inmobiliaria Colonial

Health

Sanitas, Sanitas Residential, Mutua del Carme, Asepeyo

Chemicals

Kao Corporation, BASF, AKZO Chemicals

Utilities

REE (Red Eléctrica de España), ENDESA, UNIÓN FENOSA,AGBAR Group

Textile, Fashion

INDITEX, Dimodes, Nike, Venilia (grupo Solvay)

Logistics

DHL

COOPLEXITY INSTITUTE 17 Cox’s Ground Oxford OX2 6PX

T. +44 (0) 203 026 5376

www.cooplexity.com