driving new products through ideation, process, and the

27
Driving New Products through Ideation, Process, and the Consumer Craig Bacon, Tyson Foods Inc.

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Page 1: Driving New Products through Ideation, Process, and the

Driving New Products through Ideation, Process, and the Consumer

Craig Bacon, Tyson Foods Inc.

Page 2: Driving New Products through Ideation, Process, and the

Product Development Model

Insight: Consumer Research

Prototype Development

Commercialization Idea Generation

Page 3: Driving New Products through Ideation, Process, and the

Innovation Catalyst

• Consumer Driven Ideas

• Intuition

• Speed to Market

Page 5: Driving New Products through Ideation, Process, and the
Page 6: Driving New Products through Ideation, Process, and the

Speed Focus Group

• Speed Focus Groups

• 30 minute blocks (R&D equivalent of “Speed Dating”)

• General Population – “real” consumers

•Use for •Product / Concept Development •Cooking instructions •Package development •Graphic design •Topical learning

•Key Advantages •Cost •Speed •Efficiency

It is an early stage exploratory tool

Page 7: Driving New Products through Ideation, Process, and the
Page 9: Driving New Products through Ideation, Process, and the

Consumer Desires Overlap

Most successful products meet these needs states

Health & Wellbeing Convenience Flavor Ego Value

Page 10: Driving New Products through Ideation, Process, and the

Where to get Trends

• National Restaurant Association • The Food Institute • Culinary Institute of America • Food Navigator • Technomic • Google • Datamonitor • Mintel • Datassentials • NPD • Publications (Trade & Consumer)

10

Page 11: Driving New Products through Ideation, Process, and the

Usa

ge

Time

EMERGING

•Indian

GROWING •Nuevo Latino

•Pan Asian •Mediterranean

•Americana •Caribbean

•Authentic Mex

MAINSTREAM

•Italian

•Chinese

•Mexican

Flavor Trends

3 Estab

lished

Ethn

ic Cu

isines

Page 12: Driving New Products through Ideation, Process, and the

Ethn

ic Flavor &

Form

Trend

Cu

rve

ASIAN:

Garam Masala

Ponzu

Tamarind

Lychee

LATINO:

Arepa

Chimichurri

Huaraches

Panuchos

ITALIAN:

Granita

Arancine

Cassata

Semifreddo

Emerging

ASIAN:

Panko

Miso

Tandoori

Black Sesame Seeds

Soba Noodles

LATINO:

Mexican Chocolate

Tres Leche Cake

Ceviche

Habanero Chili

Churrasqueiras

ITALIAN:

Panna Cotta

Orzo

Crostata

Gianduja

Panzanella

Becoming Popular

ASIAN:

Wasabi

Lemon Grass

Spring Rolls

Edamame

Asian BBQ

LATINO:

Chipotle

Barbacoa

Carnitas

Empanadas

ITALIAN:

Crostini

Panini

Gorgonzola

Reggiano

Mainstreaming

Page 13: Driving New Products through Ideation, Process, and the

Top chicken flavors, Q1 2008

Foodservice

Page 14: Driving New Products through Ideation, Process, and the

Do You Live Under a Rock

Page 15: Driving New Products through Ideation, Process, and the

National Nutrition Visibility

Cutting back on salt could save U.S. billions

Study: Reducing daily intake to 1,500 mg may save $26 billion in care costs

Food Labels Lead to Healthy Food Choices

Label readers consume fewer calories, less

saturated fat, cholesterol, sodium, sugars,

study finds

The Salt Hiding in Your Diet

Even Your Taste Buds May Not Know: Culprits Include

Cereal, Sliced Bread and Roast Chicken (but Not Chocolate).

After Smoking and Fats, Focus Turns to Salt

Sodium Still Big on Consumers' Minds

Menu Labeling to Go National, Thanks to Health Bill’s Passage

Michelle Obama reveals goals of childhood obesity task force

Wal-Mart plans healthier foods

Michelle Obama calls retailer’s

campaign a victory for kids

Page 16: Driving New Products through Ideation, Process, and the

Sodium Reduction What we need to understand

• Impact of salt reduction / replacement on: • Flavor

– Flavor balance

• Preservation – Overall self life – Microbiological stability / inhibition of pathogen

• Processability – Sliceability – Bind / texture – Yield / water holding capacity – Processing times

Page 17: Driving New Products through Ideation, Process, and the

Not your Typical “School Lunch”

• Roasted Chicken with Orange Sauce & brown rice and steamed veggies

• Kid Tested, Kid Approved

Page 18: Driving New Products through Ideation, Process, and the

Trend Tracking for Product Development

• Sodium

• Calories

• Portion Size

• Whole Grain

• Gluten

• Menu Labeling

Page 19: Driving New Products through Ideation, Process, and the

Future Development Challenges

• Taste always trumps nutrition

• Ingredient availability

– Whole grain

• Cost

• Technology

• Regulatory Issues:

– gluten labeling, school standards, front of package, menu labeling

Page 21: Driving New Products through Ideation, Process, and the

Pre-Fajita: back-of-house

preparation

Post Fajita: finished chicken

Top Notes – green onion, cumin, oregano

Body – onion, garlic, bell pepper, fermented/yeasty, salt and black pepper, oil

Finish – lime/acid

Top Notes – cooked vegetable “Trinity” (sautéed onion, bell pepper, garlic)

Body – “Right-off-the-Grill” chargrill: heavily seared flavor

open flame grill: smoky seared flavor meat drippings smoke: pyrolizying meat drippings onto charcoal, grate, or wood making smoke that infuses the

meat

Finish – cooked, seared, succulent chicken

Grilled Fajita chicken Strips Development: Elements of Fajita Chicken

10-20-2010

Flavor: Fajita

Page 22: Driving New Products through Ideation, Process, and the

Fajita Characteristics: Developmental Keys

& Sensory Attributes Grilled Fajita Chicken Strips Development: Elements of Fajita Chicken

10-20-2010

Visual: •Color – the color of the chicken between the grill marks

•Texture – cook cues, grill marks, seared or browned meat, visual muscle fibers •Particulate – visual seasoning (light black pepper)

Aroma: •Primary – supporting Smoke and Cook Process •Secondary – supporting identified Fajita profile

Texture: •Internal Tenderness + Muscle Fiber Visual (not “hammy”) •Internal Texture: Moisture Dependent •External Sear & Grill Marks

Page 23: Driving New Products through Ideation, Process, and the

Smoked Chicken

Pouched Chicken

Garlic: Sautéed

& Roasted

alter classic shelf stable chicken with a flavor inspired by a cooking

technique and an ingredient enhancement.

Giving Tradition a Twist

Comfort without Borders

comfort meets convenience & comes in many flavors: inspired by destinations, neighborhoods and our

favorite bistro and cafes.

Picnic Style

New York Style

Ethnic Style

Bistro & Café Style

Country Style

Provide High Flavored Solutions to Drive Volume

Kits Pouch

Page 24: Driving New Products through Ideation, Process, and the

Picnic Style: the outdoor getaway; experienced indoors. Bacon Ranch White Chicken Salad Kit Touted as the new home-style; No matter where you go, you’ll find this simple , homespun chicken salad that makes you feel good about enjoying it as a snack or lunch item. Food News: Tyson salad kit makes a comfort classic portable with the popular flavors of bacon and ranch dressing. Kit Includes: 1 can Premium Chunk White Chicken, Heinz Bacon-Ranch Sauce, Wheat Crackers (existing), & Spoon

Provide High Flavored Solutions to Drive Volume

Page 25: Driving New Products through Ideation, Process, and the

Ethnic Style: capturing authentic ethnic flavors in a simple

familiar form

Southwest Chipotle White Chicken Salad Kit The American Southwest is a hothouse for comfort-food traditions; rediscover the region’s storied cuisine by enjoying a Tyson chicken salad spiked with a zesty creamy chipotle sauce for a rich flavor and complex character. Food News: Tyson salad kit makes a comfort classic portable with the popular flavors of chipotle peppers and crunchy tortilla chips. Kit Includes: 1 can Premium Chunk White Chicken, Heinz Southwest Style Chipotle Sauce, Tortilla Chips or Corn Flavored Crackers, & Spoon

Provide High Flavored Solutions to Drive Volume

Page 26: Driving New Products through Ideation, Process, and the

Commercialization

Page 27: Driving New Products through Ideation, Process, and the

Commercialization

• Data collection

• Yield standards

• Product variation

• Cook validations

• Product attribute validation against gold standard

• Customer approvals