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New Concept Ideation - Lecture 1 1 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

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Page 1: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 1

New Concept Ideation –

Lecture 1

IdeationTechniques

© 2009 ~ Mark Polczynski

Page 2: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 2

An Integrated Strategic Technology Planningand Development Environment

Scenario Planning

IntellectualProperty

Generation

TechnologyRoadmapping

Voiceof the

Customer

NewConceptIdeation

Page 3: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 3

Ideation

Input Ideas:• Many• Crazy• Stupid• Bad• Random

Output Ideas:• Few• New• Different• Good• Out-of-the-box

Stage Gate Project

Management

“Ideation” is a formal,

structured process

Output ideas ready to startdevelopment

projects.

What is Ideation?

Page 4: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

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In the next Ideation lecture, we will learn about the general ideation process.

In this lecture, we will actually demonstrate some ideation techniques.

By seeing the ideation techniques first, you will have a much better understanding of what the general process is about.

So, let’s try this!

Page 5: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 5

In this lecture, we will see two ideation techniques, and we will practice the first one in preparation for Ideation Workshop 2.

These techniques come from Bryan Mattimore, of the Growth Engine Company: http://www.growth-engine.com/

A description of these and several other techniques can be found at the “Reference” link in the “New Concept Ideation” section of the course “Lectures and Workshops” web page.

OK, let’s see how these work!

Page 6: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

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Technique 1: Brainwriting - What Is It?

• As its name implies, Brainwriting uses writing as its creative modus operandi.

• Each participant writes down on a sheet of paper an idea they would like the group to consider.

• Then, they pass their sheet to their immediate neighbor who uses this idea to:

• trigger a new idea derived from on the original idea or• trigger an entirely new idea.

• Sheets are passed and passed again until each “idea sheet” arrives back at its original owner.

Page 7: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

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Ideation

Input Ideas:• Many• Crazy• Stupid• Bad• Random

Output Ideas:• Few• New• Different• Good• Out-of-the-box

Stage Gate Project

Management

Remember, you are here!

Page 8: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 8

OK, let’s try brainwriting. Take out a sheet of paper.

Write your name at the top of this sheet of paper.

Then write this problem statement directly underneath your name at the top of the sheet:

Parking in downtown Warsaw is terrible!

Here is my idea for solving the parking problem in Warsaw:

(Write your idea here)

Take about 1 minute to do this. Don’t think too much!

Just write down the first thing that pops into your mind!

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New Concept Ideation - Lecture 1 9

When everyone is finished writing their solution, exchange your paper with the person sitting next to you.

Now, read what the other person has written.

Write a sentence below their solution.

You can improve their solution.

Or add a new solution.

Whichever you want.

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When everyone is finished writing their solution, give the paper back to the person you got it from.

At this point, everyone should have their own piece of paper again.

Next, exchange with the person in back of you or in front of you.

Now, read what the other person has written.

Again write a sentence below their solution.

You can improve their solution.

Or add a new solution.

Whichever you want.

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New Concept Ideation - Lecture 1 11

When everyone is finished writing their solution, give the paper back to the person you got it from.

At this point, everyone should have their own piece of paper again.

Keep your sheet of paper. We will do more with it in a moment.

Page 12: New Concept Ideation - Lecture 11 New Concept Ideation – Lecture 1 Ideation Techniques © 2009 ~ Mark Polczynski

New Concept Ideation - Lecture 1 12

Brainwriting Rationale:

• This is the most powerful technique we know of for getting a lot of ideas out very quickly. Why?

• Because each person generates at least one (and possibly several) idea(s) on each pass of the paper.

• If you have twelve people in a group and pass the paper five times, in as little as fifteen minutes, the group has generated 72 ideas.

• Or, if you have 100 people in the group, and you pas the paper just 2 times, you have 300 ideas!

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Brianwriting:

• The great advantage of this technique is that you get a lot of ideas very quickly.

• It also assures participation from everyone in the group.

• Note: If there are team members who are too shy or scared to say anything, this is a good technique to get them participating.

• A possible limitation of the technique is that each participant is constantly following the thought stream or ideas of his neighbor.

• To get around this, have participants, on the second pass, pass the idea sheets two spaces to the right, on the third pass, pass three spaces to the right, etc.

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Brainwriting Limitations:

• A limitation of Brainwriting is that the ideas you do get, in spite of the amount, can sometimes be fairly “close in” and not tremendously innovative.

• A variation of the basic Brainwriting technique is to have each participant write down a silly – or just plain terrible idea – on eone of the passes.

• This is a a way to get more innovative thinking.

• This is the “Worst Idea Technique”….

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Worst Idea - What Is It?

• The Worst Idea, as its name implies, is a creative technique in which the facilitator asks participants to come up with the worst possible idea they can.

• This is a really awful, occasionally disgusting, sometimes repulsive idea.

• Example: Think of the worst possible idea you can for soup. How about a soup with rocks in it? Or how about…

"Eye of newt, and toe of frog,Wool of bat, and tongue of dog,Adder's fork, and blind-worm's sting,Lizard's leg, and owlet's wing,--For a charm of powerful trouble,Like a hell-broth boil and bubble."

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Worst Idea Rationale

• Sometimes a group can have “creative performance anxiety.”

• The group may be trying too hard for great ideas, but they can’t come up with anything good.

• The Worst Idea Technique relieves much of this performance anxiety.

• Why? Because no idea is too bad to be a “good” bad idea!

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Worst Idea Rationale

• To get a great idea, we often have to be willing to have a lot of bad ideas first.

• Because our analytic training has taught us to reject bad ideas quickly in our search for good or great ideas, we will often short circuit “bad” germs of ideas with internal chatter like, “that’s stupid” or “that would never work”, or “people would laugh at my idea”.

• Paradoxically, it’s these “bad” ideas that can lead us to look at a problem in an entirely new and unconventional way, and ultimately lead to a breakthrough concept.

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Notes on Worst Idea:

• One way to do “worst idea” is as follows:

• Have the team do several rounds of “normal” brainwriting”.

• On the next round, have everyone write down a “worst idea”.

• The do one more round of “worst idea”.

• Finally, on the last round, make the “worst ideas” into good ideas.

Let’s try it!

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Exchange your sheet of paper with the first person you gave it to (right or left side).

That person writes down a “worst idea”

Get your sheet of paper back, then exchange it with the second person you gave it to (back or front).

That person writes down a “worst idea”.

Get your sheet of paper back.

Now, look at all of the ideas on your sheet of paper, and then write down the combination of ideas that is your best solution to the problem.

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Brainwalking - What Is It?

• We’ve invented a variation of Brainwriting that we call Brainwalking™.

• Instead of writing ideas on 8 x 11 sheets of paper, participants write their ideas on sheets of flip chart paper on the wall. (You’ll need as many sheets as there are participants.) There are three major advantages to doing it this way:

• Participants are up and moving. It’s more fun to generate ideas this way. Typically there’s greater group energy, and ideas end up being posted around the room for everyone to see and read.

• It’s reinforcing for participants to see so many ideas generated in such a short time.

• Participants will often find themselves reading (during breaks) and building on these ideas throughout the day.

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Ideation

Input Ideas:• Many• Crazy• Stupid• Bad• Random

Output Ideas:• Few• New• Different• Good• Out-of-the-box

Stage Gate Project

Management

OK! We should have lots of crazy

ideas now!

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New Concept Ideation - Lecture 1 22

Technique 2: PROBLEM RE-DEFINITION What Is It?

The Problem Re-Definition Technique helps you invent new ways of looking at a problem -- and ultimately come up with other, even better answers -- by first, re-defining that problem. Rationale:

Words carry with them their own creative limitations. Put another way, how a problem is defined will often determine the kind and quality of ideas that will be generated to solve it.

The problem re-definition technique allow you to literally create 1000’s of different ways to define a problem, and therefore helps you generate potentially 1000’s of different ideas to solve that problem.

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To Facilitate:

Step 1: Start with an opportunity/problem statement, or creative challenge. “How could we…” is a good way to begin the statement.

Step 2: Write this creative challenge on a flip chart at the front of the room.

Example: “How could we sell more insurance to Catholics?” (From a real-world challenge from the Catholic Knights Insurance Company, Milwaukee, Wisconsin.)

Step 3: Next, pick three of the more interesting words in the sentence and generate creative alternatives (8 to 10) for each choice.

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Step 3 Hint:

You might think of choosing words that represent a “who, when, when, where and/or how.” In the above example, the three words you might choose therefore are: “we”, “sell”, and “Catholics”.  So for the first word: “we”, the eight to ten creative alternatives for “we” could be:

• the sales force,

• the clergy,

• friends of Catholics,

• church-goers,

• Catholic family members,

• Catholic Knights (CK) board members,

• CK customer service reps,

• sales force relatives,

• CK’s PR department,

• policy holders.

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How do we sell more life insurance to Catholics?  sales force license Catholic doctors the clergy give away Catholic athletesfriends of Catholics test run Catholic studentschurch goers co-market Catholic donatorsfamily members promote Catholic schools CK Board members advertise Catholic dioceses CK customer service tele-market Catholic summer campssales force relatives network Catholic grandparentsCK’s PR department incentivize The Vaticanpolicy holders reward Catholic Evangelists

Step 4: Continue creating alternatives for the other two selected words, writing them on the flip chart in columns as shown on the next slide (under the original opportunity challenge):

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Step 5: Re-define the opportunity by randomly combining words from each of the three to give us an entirely new opportunity statement, for example.

• How do we get friends of Catholics to be incentivized to sell life insurance to Catholic grandparents?

• How do we get Catholic Knight Board Members to license the selling of life insurance to Catholic schools.

• How do we get policy holders to be rewarded for the selling more life insurance at (or to) the Vatican?

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What Next?

These fairly crazy combination sentences are then used as starting points/brainstorming triggers to generate new ideas.

So, for instance, opportunity re-statement #1could be taken literally - maybe you really could figure out a way to incentivize friends of Catholics to sell life insurance to Catholic Grandparents.

Could you create a sales force of retirees (friends of Catholics) to network and sell life insurance to Catholic Grandparents?

Or how about a program to incentivize grandparents to give life insurance policies to their children for the sake of their grandchildren?

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Ideation Demonstration

•We will demonstrate the problem re-definition technique for the problem defined on the next slide.

•After the group generates the three-column list of words, each participant will select a set of words that they find interesting.

•Then, they will write a new problem statement on an sheet of paper.

•Participants will then briefly describe their problem to the group.

•The group will then vote for the idea that they feel has the most potential for an innovative solution to the original problem.

•Participants will mark the problem sheets with an X, three X’s (votes) per participant.

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Ideation Demonstration: Fiberglass Boat Scrubber• Boats tend to collect organic matter on surfaces below the water line.

• It is desirable to remove this build-up periodically:- It looks bad,- It creates a drag on the boat.

• This is often done manually by having a diver go down and scrape off the build-up.

• This is manual process is undesirable because:- It is not a very desirable job,- What is scraped off typically is left in the water, causing potential environmental issues- It can mar the finish on fiberglass boats.

Problem statement:

How could we scrape algae off of the bottom of a boat?