Digital Dealer Magazine Com Conference 2007 Speakers

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  • 3rd Digital Dealer Conference & Exposition: October 1-3, 2007

    Home Agenda Speakers Exhibitors Registration Hotel/Travel

    REGISTER HERE

    3rd Annual Digital Dealer Conference & Exhibition October 13, 2007 Las Vegas Hilton Las Vegas, Nevada

    For information, contact Jan Cobb at:

    Phone: (678) 936-4009

    E-mail: jcobb@premcor.net

    "Having sold online for 3+ years and just transitioned to the role of ISM, the conference was a wonderful source of information." John Schmitz I.S.M. Beaman Automotive Nashville, TN

    Click here to view all attendee quotes

    Speakers

    The planning of the speaking program for the 2007 Fall Digital Dealer Conference & Exposition is well under way and promises to not only build on the previous two events, but will reach even higher in helping fulfill attendees goals and aspirations.

    Below are some of the confirmed speakers, touching on some of the topics they will be presenting on. Keep checking back as we round out a fantastic program that will absolutely have a direct, positive affect on your efforts in your store(s) when you get back.

    Jim Ziegler, The Dealer Advocate will give the opening keynote address, and is responsible for the title of the conference, Its Time To Get Serious About The Internet. Besides writing the most widely read column in the retail automotive industry for Dealer magazine, Jim is a Certified Professional Speaker and has spoken at innumerable state and metro dealer association events. Jim is consistently one of the top two or three rated speakers at the NADA Convention & Exposition. He always finds the right combination of sharing valuable information and entertaining his audiences. You will NOT soon forget the time you heard Jim Ziegler speak in Las Vegas.

    In 2005, Allan Cooper was named one of ten Internet Pioneers by J.D. Power and Associates. Allan was doing CRMwhen CRM was not yet cool, taking advantage of technology to build relationships and sell vehicles. Allans depth of knowledge, been there done that experience and forward thinking, combined with his easy speaking style and Aussie accent and sense of humor, always guarantee that hearing him speak will be a valuable and memorable experience. Allen will be sharing his vast knowledge, experience and expertise regarding CRM and retail automotive sales.

    Christopher Ferris has been the sales systems manager at Saab Nashua North, located in southern New Hampshire, for six years. He is a former executive recruiter, Fortune 500 corporate security manager and U.S. Army tactical intelligence officer who served in both infantry and special forces units. Chris received the most creative Internet Sales Professional award at the March 2007 AAISP digital dealer conference in Nashville, Tennessee.

    Ferris conference session, titled Who are You? I Really Want to Know - Learn all About Your Customer Before You Ever Contact Them will offer insights into how you can use his methods of extracting available information about potential customers from the Internet before ever having a conversation with the prospect.

    As an award-winning ISM for Courtesy Chevrolet in Phoenix Arizona, Ralph Paglia became recognized as a leading-edge authority on Internet automotive sales. Interviews, accolades, cover stories and speaking invitations followed and today, Ralph is Director of Digital Marketing for ADP Dealer Services. His session is tentatively titled "Transactional eCommerce Web Sites for Car Dealers."

    A transactional Web site allows a consumer to do the same thing as existing transactional websites. New digital marketing prototypes are being piloted by several major dealer groups, allowing consumers to pick a car from the dealership's inventory, negotiate a price, get approved for financing, select their accessories and F&I products, pay their down payment to the dealer online, and receive a DMS generated deal number and full finance disclosures on a real time basis, says Paglia.

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    Ralph PagliaHighlight

  • 3rd Digital Dealer Conference & Exposition: October 1-3, 2007

    Sandi Jerome is Editor of Digital Dealer magazine, a former dealership controller, system administrator, F&I manager, Assistant GM and Fixed Operations Manager. Sandi owns Sandi Jerome Computer Consulting and a CRM software company, and is considered the guru of dealership technology issues.

    Sandis session is titled 10 Things Internet Sales Managers Have Always Wanted to Ask... But Dont. How is gross profit calculated in car deals? Why are there chargebacks? What does the pack do? How does that R+R/ADP/UCS system work? Can I measure the profitability of my Internet department? What kind of reports can I run and how? How is buy rate determined? If you have questions that you've always wanted to ask the controller, general manager, or F&I manager, here is your chance to ask. Sandi Jerome has over 30 years in the business and knows how the accounting office, F&I office, and whole dealership works including your DMS systems and other technology. Attend this seminar to find out how the "other world" works and feel free to ask her any question you've always wanted askbut havent. This session is a mustafter all, the time is coming when dealerships will be run by ex-ISMs.

    Mike Stewart is the guru of Internet audio, podcasting & video blogging tools. Mike comes from outside of the retail automotive business to share his insights, experience and expertise because this opportunity is going to be HUGE going forward. Dont wait until you see your competition using these tools and technologies, get out ahead of the pack, because you know its headed this direction.

    Craig Criswell is a regular contributor to Digital Dealer magazine. Craig started writing for Digital Dealer when he was an Internet Sales Manager. Craig then founded Internet Certified Dealer, a consulting and training organization for the retail automotive industry. Today, Craig isback in the saddle again as an Internet Sales Manager. So Craig has been there, done that, taught others how to do it and now hes doing it himself again. Craig will be sharing what he sees as the most compelling issues ISMs face, and how to deal with them and/or take advantage with them.

    For such a young guy, Todd Smith goes waaaaaaaay back in the retail automobile business. For years, Todd sold vehicles at new and used dealerships, before embarking on a career as a dealership sales technology expert. Todd was speaking as an authority at Internet sales conferences 7-8 years ago. Maybe he just looks youngor has a youthful attitude? After spending a number of years as VP of Marketing for DealerUps, Todd took over a friends struggling NJ Chevrolet dealership in the last year. Todd is putting into practice all the technologies / solutions / applications that he has explained / pitched / promoted over the years and the results have been staggering. Find out how hes doing it.

    Kathy Kimmel began her automotive career with DaimlerChrysler, where she worked as a district manager supporting sales and service initiatives as well as Five star processes. Kathy also served as manager of a business development center (BDC) for two Mercedes Benz stores and she led her department to contribute 25 percent to 30 percent of the stores monthly sales. She also directed training/customer satisfaction programs for 27 AutoNation retail locations.

    Kathy brings more than 15 years automotive industry and dealership management experience to her role as a training manager for Cars.com. Her expertise covers every aspect of the dealership, from managing sales and service operations to driving customer satisfaction and implementing training programs to mentor new employees and groom seasoned managers. Her current daily responsibilities include creating and performing training for dealership personnel that focuses on best practices for Internet sales.

    OTHER CONFIRMED SPEAKERS:

    Roy Ruetter - e-Business Director, Sheehy Auto Stores, 20 franchises, 16 rooftops.

    Rafi Hamid - Group Director of e-Commerce, Napleton Auto Group, overseeing Internet sales, service and parts for dealerships in four states.

    Corey Mosley- Mosley Automotive Group. Top Internet Trainer.

    Dennis Colume - Izmo Cars. Gave a top-rated session at last Digital Dealer Conference.

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  • 3rd Digital Dealer Conference & Exposition: October 1-3, 2007

    2007 Dealer Communications. All Rights Reserved.

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  • 3rd Digital Dealer Conference & Exposition: October 1-3, 2007

    Home Agenda Speakers Exhibitors Registration Hotel/Travel

    REGISTER HERE

    3rd Annual Digital Dealer Conference & Exhibition October 13, 2007 Las Vegas Hilton Las Vegas, Nevada

    For information, contact Jan Cobb at:

    Phone: (678) 936-4009

    E-mail: jcobb@premcor.net

    "Trying to get old school car guys to understand the importance of this new way of communication is very difficult. The conference provided me with lots of facts, numbers and results to present to my GM." Vickie Munsey Internet Sales Director Superior Volvo Kansas City, MO

    Click here to view all attendee quotes

    "It's Time To Get Serious About The Internet"

    Welcome, to the official website of the 3rd Digital Dealer Conference & Exposition.

    Based on the success of the AAISP Digital Dealer Conference & Expositions in Nashville the last two springs, and also on much input from attendees, weve realized that once p