choosing the right learning management system

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© FSAI Starting from scratch – Choosing the right LMS to deliver training Bridget Kenna & Sharon Williams

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The Food Safety Authority of Ireland talk about their journey to find the right Learning Management System to deliver online training

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Page 1: Choosing the Right Learning Management System

© FSAI

Starting from scratch – Choosing the right LMS to deliver training

Bridget Kenna & Sharon Williams

Page 2: Choosing the Right Learning Management System

© FSAI

Introduction

• Brief background on FSAI• Current approach to delivering training• Development of e-learning – a blended approach• Our journey to date • Next steps • Lessons learnt

Page 3: Choosing the Right Learning Management System

© FSAI

FSAI’s mission

To protect peoples’ health and peoples’ interests by ensuring that food consumed and produced in the State meets the highest standards of food safety reasonably

achievable and that people have accurate and worthwhile information about the nature of the foods they eat.

Page 4: Choosing the Right Learning Management System

© FSAI

What we do

• Co-ordinate the enforcement of food – ‘official agencies’

• Advise Government Departments on food safety policy

• Policy advice & risk management decisions science based

• Work in partnership with stakeholders in the food chain to ensure compliance with food law

Page 5: Choosing the Right Learning Management System

© FSAI

Dept. Agriculture, Food & Marine

National StandardsAuthority of Irl.

Sea FisheriesProtection Authority

Marine Institute

HSE

Delivering food safety serviceDelivering food safety service

Local Authorities/Co Councils

SERVICE CONTRACTS

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© FSAI

Current approach to training delivery

Training programmes delivered to:

• Official agencies

• FSAI staff

• Industry

All classroom instructor-led – includes case studies, handson exercises, role-plays etc.

Page 7: Choosing the Right Learning Management System

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Other information/learning resources

www.fsai.ie

Safetynet

FSAI Intranet

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© FSAI

FSAI Website - www.fsai.ie

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FSAI Safetynet

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© FSAI

FSAI Intranet

Page 11: Choosing the Right Learning Management System

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Would e-learning add value?

Page 12: Choosing the Right Learning Management System

© FSAI

Other benefits

some responsibility

for le

arning move to

learners

Page 13: Choosing the Right Learning Management System

© FSAI

E-learning strategy

• Needed to establish our overall approach• Courses vs. resources• Develop in-house skills/expertise in delivering e-learning

materials• New skill set – use of authoring tools/instructional

design/technology

Page 14: Choosing the Right Learning Management System

© FSAI

E-learning ‘blended’ approach

Face to Face Learning

OnlineLearning

Blended Learning

Page 15: Choosing the Right Learning Management System

© FSAI

E-learning – how to reach groups?

Via LMS

Page 16: Choosing the Right Learning Management System

© FSAI

The journey since December 2011

The journey since December 2011

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Page 18: Choosing the Right Learning Management System

© FSAI

Rapid E-learning training

•Review of a number of authoring tools

•Specific training on Snap by Lectora

And so .... our journey began

Page 19: Choosing the Right Learning Management System

© FSAI

1. Develop Project team

2. Design LMS specification

5.Instructional design training

6. Authoring tool training / Content

building 3. Select LMS 4.Configure LMS

Key milestones in our journey

December 2011December 2011

Page 20: Choosing the Right Learning Management System

© FSAI

Project team

Key representatives from:

• Training Compliance • IT• Information • Communications• HR

Page 21: Choosing the Right Learning Management System

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2. Design LMS specification

Facilitate single log-on

Accessible from any internet connected

workstation

Adaptable to allow scale up

Incorporate look and feel of our

extranet

Intuitive & easy to use

Comprehensive tracking & reporting system

Hosted externally, linked to FSAI

extranet

Facilitate a variety of learning methods

& media

Used as part of a blended learning

solution

Facilitate assessments Facilitates up to

2,000 users

Page 22: Choosing the Right Learning Management System

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Select LMS

Learning Management System: NetDimensions eLearning best suited ourneeds

Page 23: Choosing the Right Learning Management System

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Configuring our LMS

• Design of LMS ‘skin’

• Identify requirements for our LMS – ‘Safetynet Learning’

• LMS administrator training

Page 24: Choosing the Right Learning Management System

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Instructional design training

• Instructional design for e-learning materials

• Courses vs. resources vs. blended solutions

• Methods & media

• Ownership with the learner

Page 25: Choosing the Right Learning Management System

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Additional authoring tool training

•Training on Articulate (quizmaker and engage)

Other outcomes: •Identified other resources for learning

•Customised Articulate template & icons

Page 26: Choosing the Right Learning Management System

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June 2012June 2012

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Where we are now

• Safetynet Learning ready to go live

• In-house learning and development programmes uploaded and ready to deploy for FSAI staff

• A number of bespoke e-learning programmes being developed for agency staff

• Promotional demonstration being developed

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Next steps

• Bulk upload of users

• User acceptance testing

• Launch

• Review / evaluate

• Continue to develop & evolve

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• Dedicate TIME and key personnel• Organisational/management buy-in• Availability of SME• Relationship with service provider• Walk before you run • Think of end user

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Key lessons learnt

• Benefit of a TEAM at early stages • Network / ask questions / gather information • Its about learning, not just e-learning • Training is key to implementation & success• Lot of information available e.g. blogs, webinars etc• Exciting and evolving

Page 31: Choosing the Right Learning Management System

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In Summary

• Brief background on FSAI• Current approach to delivering training• Development of e-learning – a blended approach• Our journey to date • Next steps • Lessons learnt

Page 32: Choosing the Right Learning Management System

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Thank you for listening

Thank you for listening

Every journey starts by taking the first step!

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© FSAI