StreetLinks Lender Solutions

Corporate Overview

www.streetlinks.com | 1.800.778.4920

Table of ContentsCompany Overview... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

StreetLinks Facts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3StreetLinks Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Why StreetLinks... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5StreetLinks Partnership Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4What Sets StreetLinks Apart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4StreetLinks Helps Reduce Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

StreetLinks Appraisal Management.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10StreetLinks LenderPlus™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

The LenderPlus™ Difference..........................................................................................................................6LenderPlus™ Coverage...................................................................................................................................7Appraiser Approval Process...........................................................................................................................7Appraisal Management Process....................................................................................................................8Compliance.....................................................................................................................................................9Technology Integrations.................................................................................................................................9The LenderPlus™ Guarantees.....................................................................................................................10

StreetLinks LenderX™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13The LenderX™ Difference............................................................................................................................11LenderX™ Coverage.....................................................................................................................................12Appraiser Approval Process.........................................................................................................................12Appraisal Management Process..................................................................................................................12Compliance...................................................................................................................................................13Technology Integrations...............................................................................................................................13The LenderX™ Guarantee............................................................................................................................13

Superior Service.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Service Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Your Dedicated StreetLinks Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Our Exceptional Support Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

StreetLinks Risk Management.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15SCORe™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15LVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Technology Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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Company OverviewThank you for your interest in StreetLinks Lender Solutions!

StreetLinks Lender Solutions provides an innovative suite of valuation services and lending technology solutions for lenders nationwide. You’ll find that our commitment to quality and service, combined with our partnership approach to clients and appraisers, is what sets us apart as the nation's premier lending solutions partner.

StreetLinks Facts:Locations: Indianapolis, IN / Milwaukee, WI / Kansas City, MO / Tampa, FL

Hours of Operation: Monday – Thursday, 8am – 10pm ESTFriday, 8am – 9pm ESTSaturday, 9am – 4pm EST

Staff: 400+

Memberships: Mortgage Bankers Association (MBA), Lenders One, Title/Appraisal Vendor Management Association (TAVMA), National Association of Mortgage Brokers (NAMB), National Association of Broker Price Opinion Professionals (NABPOP)

Our Background:Our HistoryOur roots date back to 1995 when current StreetLinks COO, Tony Ebeyer, founded Superior Appraisal Services, which grew to be the largest and most technologically advanced appraisal firm in Indiana.Four former Superior appraisers still hold key management positions at StreetLinks today.

In 2008, Superior’s innovation and focus on quality, timely appraisals was recognized as industry-leading in light of the new HVCC regulations. The company was purchased by NFI, parent company of former lending giant NovaStar Financial, bringing with it key management staff, including current CEO, Steve Haslam. The company was renamed StreetLinks National Appraisal Services and quickly became one of the fastest growing, most reputable appraisal management companies (AMCs) in the industry.

In 2010, StreetLinks acquired majority ownership in leading mortgage technology firm, Corvisa, who would provide a self-managed appraisal software platform to complement StreetLinks AMC services and offer lenders a complete suite of appraisal management options. Today under the StreetLinks Lender Solutions brand we continue to expand and enhance our valuation offerings to maintain the highest level of quality and service available on the market and serve as a true solution partner to our clients.

LeadershipOur value proposition was built on and our company is managed from a depth of lending and appraisal experience that no competitor can match. Our CEO brings 20 years of experience running national lending

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and operational platforms in addition to formerly leading the country’s largest captive AMC. StreetLinks key leadership team is also comprised of industry veterans, including four key leaders who are licensed appraisers and two others who bring a combined thirty years of experience leading national mortgage origination platforms.

Why StreetLinks?

The StreetLinks Partnership Approach StreetLinks understands that each lender’s valuation processes are unique and that a “one-size-fits-all” option can’t be the right fit for everyone. StreetLinks is the only provider in the industry with a complete suite of appraisal management solutions, including our industry-leading lender-executed appraisal management software, our full-service appraisal management solution and a suite of risk mitigation tools.

With the ability to offer everything you need under one roof, we take a partnership approach to ensure the right fit of products and features for your organization, which optimizes results, saves you time and money and keeps you compliant.

What Sets StreetLinks ApartStreetLinks clients range from top ten national lenders to small community banks to credit unions and everything in between. Regardless of your size, we’re dedicated to understanding your needs and providing exceptional products and service to meet them. You’ll find that what sets StreetLinks apart is:

Our Commitment to QualityFrom the best appraisers to the best software in the industry, StreetLinks is committed to quality every step of the way for every one of our valuation products. We stand behind our work with industry-exclusive guarantees.

Our Commitment to ServiceWe’re committed to delivering the absolute best customer experience and work as hard as you do to ensure that your customers are satisfied. StreetLinks customer service aims to exceed your expectations every time by providing you with a dedicated Client Advocate, exceptional support and impressive response time commitments.

Our Exceptional Staff Whether it’s our executive level experience in appraisal and mortgage management or our network of the finest appraisers in the nation, StreetLinks attracts and retains the best people in the lending industry. Our partnership approach not only with clients but with staff and appraisers ensures that your orders receive top

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We recommend and use StreetLinks because they consistently outperform the rest. In the AMC world, they are a breath of fresh air. It’s about doing it right the first time. Quality, service, and performance are the norm. They are a 'true partner' that we rely heavily on to meet our customers demands day in and day out.- Rich Hoffman , First Vice President, Florida Regional

Manager, Flagstar Bank

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prioritization for quality and turn time.

Our Abil ity to Grow with YouBesides our broad range of valuation products, StreetLinks staff and advanced technologies are designed to scale with volume fluctuations caused by interest rates, seasonality and/or client growth to quickly fulfill your changing needs.

Helping You Reduce CostsOur solutions provide exceptional value at affordable rates. However, it’s the extra, non-price related savings where you’ll really notice the StreetLinks difference:

Customizable Quality ControlWith multiple options for customizing your quality control processes, StreetLinks consistently delivers reliable appraisal reports the first time around. Many new clients tell us that with their previous AMC, post-completion revisions were needed on around 50-60% of reports. StreetLinks customized QC process drops those rates to under 20% – which in turn saves time, money and funding delays.

Timely Communicat ionsOur dedication to timely responses and proactive communication with you and our appraisers reduces turn-times and funding delays while improving the satisfaction of you, your team and your customers.

Ease of UseRegardless of which StreetLinks appraisal management solution you choose, you’ll find powerful online valuation portals and technologies that are easy for your team to use, saving time and improving staff adoption.

Compliance ReassuranceWith serious fines for non-compliance with current industry regulations, you can’t afford to not be sure of your processes. StreetLinks’ multiple compliant options for appraisal management and post-valuation analysis tools help you avoid costly mistakes without rearranging your entire business.

Flexible ContractsAll StreetLinks valuation products are commitment-free so that you won’t have to worry about fluctuating volumes or high overhead.

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StreetLinks Appraisal Management

StreetLinks LenderPlus™StreetLinks is the fastest growing appraisal solution company in the country and for good reason - we do things right and do right things. In fact, our client base has continued to grow despite the downward trend in the lending market.

How? Well, we’re not a “traditional” AMC. We don’t dictate appraisers fees, assign based on fee to maximize profits or deliver sloppy reports. Our executives bring both lender and appraiser side experience to our team so we know the level of service and quality you expect from your valuations.

The LenderPlus™ DifferencePerformance & Quality GuaranteedYou put your time, reputation and money on the line with every loan, every day. So do we. We’re so confident in the StreetLinks LenderPlus™ solution that we provide an industry-exclusive Performance Guarantee and a Warranty of Appraisal Quality and Appraiser Competence with each order.

Easy On-Demand OrderingLenderPlus™ provides an easy to use, online portal for your team to order and track appraisals, receive status communications and more.

IQ-Select™ Appraiser Selection ProcessOur appraiser selection is based on proximity, quality rating, competency, service rating and capacity – NOT fee – to ensure the best, most qualified appraiser is assigned to each order.

Quality Appraisers Paid Quality FeesStreetLinks has always believed in fair compensation and a positive, non-influence working environment for our appraisers. Since our appraisers set their own fees, you can be assured that customary and reasonable fee requirements are being met. This compliant atmosphere plus our rigorous experience standards have allowed us to attract and retain the best appraisers in the industry.

100% Manual QC ChecksEvery LenderPlus™ appraisal undergoes a pre-underwriting check by one of our 150+ USPAP Certified staff members, which includes your company-specific and investor-specific guidelines, to reduce underwriting rejections and expedite the loan cycle.

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StreetLinks cares more about quality of work than appraisers' fees. We can only wish all AMCs would do the same.

- Dmitriy Fleyshov , Arrow Appraisal Team, Inc.

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LenderPlus™ Coverage StreetLinks is a nationwide provider with more than 27,000 appraisers – including over 21,000 FHA certified appraisers - covering all 50 states, Guam, Puerto Rico and U.S. Virgin Islands.

Appraiser Approval ProcessAll StreetLinks LenderPlus™ appraisers must meet rigorous requirements for experience and licensure. These criteria can be refined to meet your specific needs:

• Minimum of 2 full years of residential appraisal experience• Licensed or certified by each state included within their service area, with licensure verified for ASC

compliance and FHA eligibility• Current and adequate E & O policies• Pass checks against all major exclusionary lists as well as client-specific exclusionary lists• Acceptance of StreetLinks LenderPlus™ quality and delivery requirements, disciplinary policy, non-

influence/independence agreement, conflict of interest agreement and confidentiality agreement.

StreetLinks ensures that our appraisers continue to meet these qualifications throughout their tenure on our panel by:

• Monitoring licensure status and eligibility credentials• Daily cross-checks of the ASC Appraisal Subcommittee database to automatically remove

assignment eligibility from appraisers with invalid licenses or standing• Weekly cross-checks of the HUD/FHA database to automatically remove FHA assignment eligibility

from ineligible appraisers or to add eligibility for newly FHA certified appraisers• Providing appraisers with three email notifications prior to the expiration of their appraiser license

and E&O insurance policy • Real-time monitoring of appraiser performance, including turn-time, quality, capacity and service

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I've worked for a lot of AMCs and StreetLinks is by far the best in regards to vendor relations, status department, and quality control.

- Daniel Pietrosanti , Empire Appraisal Services, Inc. “

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Appraisal Management ProcessStreetLinks LenderPlus™ combines advanced technologies with an educated, resolution-focused staff to drive quick turn-times without compromising quality. Below is an overview of our appraisal process:

1. Easy OrderingSimply enter your order in the online LenderPlus™ portal and we’ll handle the rest! StreetLinks order processing staff operates 13 hours a day to process and assign orders in less than one hour of receipt.

2. Fair AssignmentOur proprietary IQ-Select™ Appraiser Selection Process incorporates key quality-driven criteria - not fees – to ensure the best, most qualified appraiser is assigned to each order:

• Proximity – To ensure market expertise, we only consider appraisers within a maximum 20 mile radius of the subject property in suburban/urban areas and a maximum 50 miles in rural areas, however our national average is 7.85 miles in urban areas, 13.7 miles in rural areas and a mere 10 miles across all properties.

• Quality – Each manually pre-underwritten appraisal receives a quality control rating upon completion. Ratings for each appraiser are averaged and displayed during order assignment.

• Capacity – StreetLinks tracks and maintains capacity metering on each appraiser. Appraisers that have reached their predetermined capacity are not considered for assignment unless a management exception is granted.

• Service – StreetLinks tracks and logs performance metrics at each stage of the appraisal process including: acceptance, scheduling, submission, responses and average revision requests. Data for each appraiser is compiled and displayed during order assignment.

3. Timely Communicat ion & SupportStreetLinks’ proactive communications with you and our appraisers reduces turn-times and funding delays. We GUARANTEE that your calls will be answered within an average of 5 seconds, online communications will be responded to within an average of 30 minutes and your system messages will be responded to in an average of 12 minutes. We also have a staff of onsite Appraisal Advocates who, as senior Licensed/Certified appraisers, are responsible for responding to underwriter inquiries and conducting any necessary post-appraisal communications between your team and our appraisers.

4. Customized Quality ControlStreetLinks boasts an onsite staff of over 150 USPAP Certified quality control professionals. Each appraisal report undergoes a manual pre-underwriting check by a QC staff member before delivery to you and is analyzed against Fannie/Freddie, FHA, USPAP and your custom guidelines for conformity and accuracy.

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ComplianceStreetLinks knows how critical regulatory compliance is in today’s lending market. We have always operated under the premise of appraiser independence and fair fees because we’ve always believed it to be the right thing for our clients, the borrowers and the appraisers.

Customary & Reasonable FeesStreetLinks has always allowed LenderPlus™ appraisers to set their own fee schedules to what the appraiser believes to be fair in their market, ensuring that appraisers are receiving a fee that they feel is appropriate.

Appraiser IndependenceAs an AMC, LenderPlus™ completely separates your loan production staff from appraiser selection and appraiser communications, eliminating any potential compliance risks. Once your order is placed, we’ll handle everything including assigning the appraisal, managing expectations and communicating with the appraiser, and performing an pre-underwriting check against regulatory standards and your company’s unique requirements. All actions and communications are tracked for every report.

We provide a StreetLinks Certificate of Compliance with every appraisal report, along with our exclusive Warranty of Appraisal Quality and Appraiser Competence.

Technology IntegrationsStreetLinks LenderPlus™ is fully integrated with Encompass, Calyx Point, AppraisalPort, RealEC, BYTE, Veros, CoreLogic iClear, Fiserv and ResNet. StreetLinks can also work with you to complete an integration that best fits your business needs.

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Over the last 14 years, I have had significant experience with every national appraisal provider. StreetLinks earned our business because they deliver results consistently.

- Michael Keleher , PresidentRoyal United Mortgage

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The LenderPlus™ GuaranteesWe’ve built every aspect of our service, technology and appraiser/appraisal quality processes to deliver superior performance and appraisal quality. In fact, we’re so confident in StreetLinks LenderPlus™ that we back each appraisal report with an industry-exclusive Performance Guarantee and a Warranty of Appraisal Quality and Appraiser Competence:

StreetLinks Performance Guarantee“StreetLinks will outperform any (1) appraisal management company or (2) lender “in-house” appraisal management process or (3) automated appraisal assignment system. We guarantee that the consistency of our appraisal quality and customer service will be superior to any other compliant appraisal management solution. Should we fail to outperform, StreetLinks will pay a performance penalty.”

How it WorksFirst, we review your current appraisal management solution to gain an understanding of your business model and your current and desired service levels. Then, we prepare and agree upon service targets with fair, side-by-side comparison metrics and reporting to deliver a custom guarantee for our work.

Clients Eligible for Performance Guarantee Consideration:• Minimum volume of 50 or more full conventional and/or FHA appraisal products per month

• Established and typical state, regional or national lending footprint

• Adherence to StreetLinks’ appraiser independence process

• Utilization of StreetLinks’ “IQ-Select™” appraiser selection process

• Order volume, footprint, and reporting equality must be established to derive a fair comparison if Performance Guarantee is constructed around a competing AMC or lender “in-house” process

StreetLinks Warranty of Appraisal Quality and Appraiser Competence"We back-up every appraisal with one simple commitment available nowhere else. In the unlikely event an Investor suffers a loss related to a proven defect in our valuation, we'll pay for it. Period."

How it WorksOur manual review of every appraisal report allows us to deliver consistently high-quality appraisals to our clients. That’s why we back every appraisal with the industry’s only 100% loss warranty. If you or your investor suffers a loss due to an appraisal that doesn’t meet compliance standards, we’ll pay for it.

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StreetLinks LenderX™Your appraisers, your staff, your process. If you prefer to manage your appraisal process in-house, StreetLinks LenderX™ is the only lender-executed appraisal management software in the industry that handles every aspect of appraisal management in a single system, allowing you to streamline your process while staying compliant.

The LenderX™ DifferenceBuilt - in Accounting & Payments LenderX™ allows you to securely accept and process borrower payments plus manage, approve, queue and track appraiser payments in a single system, saving you hours of time and improving accounting accuracy.

Easy Ordering Order appraisals, track progress, communicate and receive reports through an easy to use portal that your staff and your appraisers can access online any time, anywhere.

Detailed Compliance Reporting LenderX™ tracks all communications, payments and activities for every order to support you in the event of a compliance audit – something spreadsheets can’t do!

Advanced User Permissions & Management HierarchiesUsing advanced role-based user permissions, LenderX™ clearly separates originators from direct involvement with or selection of appraisers. Our flexible management hierarchies provide managers with the tools they need to monitor compliance and performance. Both user access permissions and management hierarchies are easily configured to match your organization’s procedures.

Seamless Account SetupSimply provide a list of your staff and your appraisers and we’ll manage the rest. Your LenderX™ onboarding team will take care of appraiser onboarding, staff access and setup, configuration of your assignment criteria and more.

Appraiser SelectionLenderX™ is the only software platform that allows you to define your unique appraiser selection process instead of being tied to a round-robin process. You dictate how appraisers are selected for each order using key criteria weighted based on what you feel is important, including: appraiser turn-time, proximity, appraisal quality, number of orders completed and more.

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StreetLinks' LenderX™ allows us to be in control of our own process in a compliant way. The powerful reporting and accounting functions saves us countless hours per month reconciling appraisal invoices. Our loan officers love it.

- Eric Egenhoefer , President, Waterstone Mortgage Corp

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LenderX™ CoverageStreetLinks LenderX™ empowers you to continue working with your own roster of trusted appraisers based on your specific coverage needs. If your coverage needs change or grow beyond your panel, you can easily work with appraisers used by other LenderX™ clients or take advantage of our nationwide LenderPlus™ Appraiser Network.

The LenderX™ Appraiser Approval ProcessYour LenderX™ onboarding team will help manage the process of inviting and training your initial appraiser panel. System tools allow you to invite new appraisers at any time thereafter.

LenderX allows you to stay in control of setting your own standards for acceptable response and turn times and warning or removing appraisers who are not performing to your standards.

The LenderX™ Appraisal Management ProcessLenderX™ is all about managing your appraisal process, your way. From order placement through delivery, our software offers the ultimate in process control backed by advanced behind-the-scenes functionality.

1. Easy OrderingEach member of your staff receives their own account to place and manage appraisal orders. LenderX™ gives you options to incorporate payment processing and borrower disclosure directly into the ordering process to save time and ensure compliance.

2. Flexible Assignment OptionsChoose from automated appraisal assignment or manual assignment by a non-production/non-compensated member of your staff. Both options utilize a quality criteria formula that’s custom weighted based on what factors you feel are most important, such as proximity, turn-time, quality rating and more. Selected appraisers receive immediate email notification of new assignments and LenderX™ allows you to control how long appraisers have to accept new orders.

3. Communication & SupportLenderX™’s built-in tools provide order progress updates and facilitate compliant communications between your team and the appraiser, allowing you to truly manage your process in-house. Our friendly support staff is available from 8:00am – 7:00pm EST to help should any communication interventions or technical questions arise.

4. Quality ControlLenderX™’s stipulation management features facilitate in-house quality control with tools to help you ensure that the appraiser has completed all underwriter-required revisions prior to submitting the final report.

5. Efficient Accounts PayablesLenderX™ allows your appraisers to upload and enter their invoice with each appraisal report so that everything is tracked in the same system. Invoices can then be quickly approved, queued for payment and paid directly from LenderX™ to save time and reduce accounting paperwork.

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ComplianceStreetLinks LenderX™ includes a number of features that help you to remain compliant while still allowing you to self-manage.

Customary & Reasonable FeesLenderX™ allows you to use your fee schedule or the appraisers, giving you control to ensure that customary and reasonable fees are met or allowing appraisers the ability to charge what is fair within their market.

Appraiser IndependenceLenderX™ provides built-in safeguards to help you maintain appraiser independence and protect you in the event of a compliance audit:

• Distinct Role-based Access Permissions - clearly separate system functions for loan production and non-loan production staff so that production staff cannot select the appraiser or even know their identity until the report is delivered, preventing any improper influence.

• Automated or Manual Appraisal Assignment - Choose to have the system automate appraisal assignment based on weighted criteria preferences that you define or choose to have an internal employee who is not a member of loan production staff manually assign orders.

• Audit Tracking – All activities and communications, including who performed them and when, are tracked for each order to provide on-the-spot compliance reporting.

• Stipulation Management – Allows underwriters to perform pre-approval checks on each report prior to acceptance, ensuring that regulatory standards are being met.

Technology IntegrationsStreetLinks LenderX™ is currently integrated with BYTE and in the process of integrating with Encompass, ProLender and Morvision. We can also work with you to complete an integration to fit your business needs.

The LenderX™ GuaranteeIf self-managing is your preferred path, we think you’ll find LenderX™ to be more powerful and more efficient than any self-managed process or software that you’ve used or are using.

In fact, we guarantee that if, after previewing the StreetLinks LenderX™ platform, you don’t agree that it’s the best self-managed appraisal platform in the industry, we’ll donate $1000 to your favorite recognized

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We have used LenderX™ for about a year and it has been a good enhancement to our Appraisal Management Department in labor hours and efficiency. It is a flexible and easy appraisal management platform that has exceeded my expectations.

- Rod Weis , Operat ions Analyst, Inlanta Mortgage

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charity.

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Superior ServiceService Levels We approach every file and EVERY issue with the same intensity and urgency that you do. StreetLinks tracks and retains metrics for every order milestone event of the appraisal fulfillment transaction. Further breakdown to loan level detail of key statistics or client-specific SLA exception reporting is available upon request at any time. Here are just a few of our year-to-date stats for our LenderPlus™ product:

Segment SLA StreetLinks Nat’ l Average

Order Processing 1 Business Hour 54 MinutesAppraiser Acceptance 4 Business Hours 34 Minutes

Total Turn-Time 6 Business Days 5.45 Business DaysPost Completion

Revisions1 Business Day .97 Business Days

Since LenderX™ clients have unique control over their appraiser panel and their delivery expectations, we provide built-in reporting to deliver custom performance metrics with the click of a button. LenderX™ provides many standard reports designed to help you more efficiently manage your appraisal process and also offer the option of requesting custom reports for your specific business needs.

Your Dedicated StreetLinks TeamStreetLinks provides you with a team that’s committed to your success. Your StreetLinks team consists of executive level management and key individuals from our Client Services Division, including your dedicated Client Advocate and Appraiser Advocate who offer a direct point of contact for your questions or concerns.

Our Exceptional Support StaffBesides your dedicated StreetLinks team, our Customer Service Team is available to help Monday through Friday from 7:00am – 10:00pm EST and Saturday from 9:00am – 5:00pm EST.

We guarantee that your calls will be answered within 5 seconds and your online communications responded to within 30 minutes.

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StreetLinks is by far the best service provider. The staff is very responsive and turn times are very good. [With StreetLinks,] you are done shopping, you have found the best. - Dan Reynoldson , Vice President, North American

Savings Bank

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StreetLinks Risk ManagementYour business goes beyond just appraisals and so does ours. StreetLinks offers a variety of risk management solutions to provide the valuation, risk mitigation and business efficiency tools you need under one roof. These solutions can be used on their own or in conjunction with either the LenderPlus™ or LenderX™ platforms.

SCORe™Need a second opinion on appraisal comps? StreetLinks Comparable Opinion Report (SCORe™) delivers results you can count on the first time – reducing the time and cost of repeat reviews that can arise from unreliable appraisal mill desk reviews and traditional AVMs.

SCORe™ includes:• Review by one of 27,000+ local, licensed appraisers with access to current local market data

• A review of comparables in the original appraisal to determine logic and validity of selection

• A limited-scope, USPAP compliant review for $75

• Review returned in approximately 24 hours

LVR StreetLinks Liquidation Value Report (LVR) is an affordable, USPAP-compliant valuation report performed by a local appraiser that provides an objective, in-depth analysis of the liquidation price and condition, along with analysis of market trends and comparables.

With appraisers adhering to StreetLinks’ strict 90-day liquidation value methodology, LVR is more reliable than BPOs and less expensive than a full appraisal, making it an ideal alternative for evaluating value accuracy.

StreetLinks LVR delivers:• Impartial analysis by a licensed, certified local appraiser without vested interest in the

subject property

• Evaluation of the appropriate criteria to deliver clear valuation results for REO inventory review purposes

• Analysis of three sold and three listing comps plus MLS comp photos and a drive-by subject photo or interior inspection

• Coverage by our exclusive StreetLinks Warranty

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Technology SolutionsWe’re a leader in business process automation solutions for the lending industry. Our talented team of software engineers coupled with our depth of lending industry knowledge results in solutions that are redefining the way lenders manage operational efficiency.

StreetLinks Analytics and StreetLinks Closing Calendar are easily bolted onto our LenderX™ appraisal platform for seamless workflow or can be used independently.

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Partner with StreetLinks!Thanks for taking your time to learn more about what StreetLinks can offer as your lending solution partner.

We would love the opportunity to talk with you in more detail about how StreetLinks solutions can address your needs.

Contact your StreetLinks representative or call us at 1.800.778.4920.

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