roadmap to the future - smart sunguide d4 its strategic busines… · 2.0 strategic plan 3 3.0...

ROADMAP TO THE FUTURE

FDOT District IVITS STRATEGIC BUSINESS PLAN

April 2006

FDOT District IV ITS Strategic Business Plan

April 2006 i

Chris and Kelly wake at the sound of the alarm at 6:30 am. They shower, eat breakfast and gather the kids to drop off at school on their way to work. Before leaving the house, they check the smartsunguide.com website for travel conditions along their pre-programmed itineraries. The website indicates that there is a major incident along Chris’s route with expected 30 minute delays. Chris queries the system to suggest an alternate route. Meanwhile, traffi c conditions are normal along Kelly’s route to work. They are both more confi dent in the reliability of this information based on the advances in the Intelligent Transportation System (ITS) over the past fi ve years. This ITS program is managed at the SMART SunGuide Transportation Management Center (TMC) within Broward County.

The control room at the SMART SunGuide TMC is fully staffed with operators, dispatchers and technicians managing the freeway, arterial and transit systems. Operators note that travel speeds depicted on the system map, which covers all of District 4, District 6 and Florida’s Turnpike, refl ect routine congestion with the exception of a segment of I-595 between Pine Island Road and University Drive. This section, which is along Chris’s route to work, is shown to be operating at nearly gridlock conditions (i.e., less than 5 mph). The newly installed detection software automatically alerts operators of the incident, then pan, tilt and zoom the cameras to focus on this congested freeway segment. The operators can see the problem – a major accident involving seven vehicles blocking all three lanes in the eastbound direction.

The TMC operators work quickly to communicate with emergency responders (i.e., Road Rangers, Severe Incident Response Vehicles, Florida Highway Patrol, Fire / Rescue, etc.); post messages on applicable dynamic message signs within one minute to warn motorists of impending lane blockages; coordinate with co-located Broward County Traffi c Engineers to deploy diversion route signal timing plans along SR 84 eastbound; input traffi c information on the 511 system and website; and coordinate with Broward County Transit to advise them of delays so they may implement schedule and route changes. Now that television stations broadcast from the TMC on the Traffi c Channel during peak periods, commuters are able to modify their trips before they leave their homes. As TMC systems have been enhanced over the past fi ve years, incident profi les automatically trigger the

appropriate response plan. This enables operators to play a more important role in serving as “mobility managers” by modeling impacts and options in lieu of performing routine communication and administrative functions manually.

The TMC staff has developed a close working relationship with the Florida Highway Patrol and other emergency responders through joint training, co-location in the control room and ride-along programs. This has resulted in a more streamlined and coordinated response in dispatching the right type and right quantity of resources to the incident scene. Field crews transmit video and text data to the TMC with their wireless handheld devices. Furthermore, recent changes in policies, such as Road Rangers certifi ed as Emergency Medical Technicians and towing companies earning incentives for clearing major accidents quicker, have resulted in faster response.

Within 30 minutes, all traffi c lanes are opened; injured passengers are transferred to the nearest hospitals; and dynamic message signs, 511 and the smartsunguide website provide up-to-the minute status reports on travel speeds on the regional network. Traffi c managers take comfort in knowing that incident, traffi c and emergency management has been optimized by continuously refi ning procedures, communications and technologies through the analysis of performance measures that track every facet of the business. These accomplishments have deservingly been acknowledged by the numerous awards, publications and accolades from the public, as well as professional peers, in recognizing that the FDOT District IV ITS program is the best in the nation.

Later that morning, Chris emails Kelly to let her know the kids arrived at school and he arrived at his meeting on time as he used alternate routes suggested by the smartsunguide.com website. While listening to the car radio, he also learned that the status of those involved in the incident were stable, thanks to the fast response provided by the partnership of the SMART SunGuide TMC operators and the emergency response crews.

Fantasy or Reality?

The recommendations presented in this Strategic Business Plan provide guidance on how to make this vignette a reality. Now it’s up to the TMC partners to make it happen.

Executive SummaryTime: Tuesday, December 7, 2010 at 7:30am • Place: Fort Lauderdale, Florida


April 2006 ii

Table of Contents Page1.0 Introduction 12.0 Strategic Plan 33.0 Business Plan 84.0 Report Card 155.0 Image Building 166.0 Beyond the Year 2010 177.0 Summary 17Appendix – Outputs and Outcomes 18Acknowledgements 28

Acronyms

ATMS Advanced Traffi c Management SystemsAVL Automated Vehicle LocationBCR Benefi t Cost RatioBCT Broward County TransitBCTED Broward County Traffi c Engineering DepartmentBSO Broward Sheriff’s Offi ceCAD Computer Aided DispatchCCTV Closed Circuit TelevisionDHS Department of Homeland SecurityDMS Dynamic Message SignsEMT Emergency Medical TechnicianEOC Emergency Operations CenterFDOT Florida Department of TransportationFHP Florida Highway PatrolFIU Florida International UniversityGIS Geographic Information SystemsGPS Geographic Positioning SystemITMS Interim Traffi c Management System (Palm Beach County)ITN Invitation To NegotiateITS Intelligent Transportation SystemsMOT Maintenance of Traffi cMOU Memorandum of UnderstandingMTBF Mean Time Between FailuresNTCIP National Transportation Communications for ITS ProtocolPM/CM Preventive Maintenance / Corrective MaintenanceRFP Request For ProposalSIComP Smart Interagency Communications PlatformSIRV Severe Incident Response VehicleSMART System Management for Advanced Roadway TechnologiesSOG Standard Operating GuidelinesTIM Traffi c Incident ManagementTIRN Traffi c Information Radio NetworkTMC Transportation Management CenterUPS Uninterruptible Power SourceVII Vehicle Infrastructure Integration


April 2006 1

During the early 1990s, the Florida Department of Transportation (FDOT) District IV embarked on an ambitious program to deploy Intelligent Transportation Systems (ITS) along the I-95 and I-595 corridors within Broward County. Similarly, the Broward County Traffi c Engineering Department (BCTED) initiated development of an Advanced Traffi c Management System (ATMS) program along the arterial system. Both programs are needed to address the growing concern of traffi c congestion, safety and mobility.

In the late-1990s, the Department prepared a master plan and design for the SMART SunGuide Transportation Management Center (TMC) in Broward County. This TMC was conceived with the intent of co-locating the primary transportation partners within the area – FDOT District IV ITS, BCTED, Broward County Transit (BCT) and Florida Highway Patrol (FHP).

Within the past fi ve years, FDOT District IV has made signifi cant progress in deployment of the ITS infrastructure within Broward and Palm Beach Counties. This includes the TMCs in Broward County (completed in 2004) and Palm Beach County (to be completed in 2006); completion of the Dynamic Message Sign (DMS) System along I-95 and I-595 within Broward County; and continuing ATMS deployment programs in Broward and Palm Beach Counties as well as the city of Boca Raton. In addition, construction of Closed Circuit Television (CCTV) cameras, vehicle detectors, fi ber optic communications and additional DMSs are being deployed along I-95, I-595 and I-75 (to be completed in 2007). FDOT District IV has developed and maintains a multi-year ITS work plan for their current / future deployment, operations and maintenance projects. The table below summarizes this work plan as of March 2006.

FDOT District IVITS Strategic Business Plan

1.0 Introduction

231739123173934174281414705141470414147031404827141106712319301231654141773712317232319241230357140679514162551415529 416259

ITS Deployment – Broward Phase 1ITS Deployment – Broward Phase 2Northern Counties Incident Mgmt SupportITS Deployment – Indian River CountyITS Deployment – St. Lucie CountyITS Deployment – Martin CountyITS Deployment – Palm Beach CountyITMS – Palm Beach CountyITS Facility – Palm Beach CountyD/W ITS Operations – Broward CountyD/W ITS Operations – Northern CountiesRoad Rangers – Broward CountyRoad Rangers – Palm Beach CountyTraffi c Incident Management ITS Maintenance – Broward CountyITS Maintenance – Palm Beach CountyDistrict-wide ITS GECITS Software Support Services

$2,845,463$14,450,000$1,700,000$9,166,000$2,785,000$2,977,000

$16,761,000$2.8M/year$6,709,318$2M/yr+3%

N/A$2.5M/yr$1.8M/yr

$400K/ yr$1.1M/yr +$1.3M/yr +

$250/yr$250/yr

4/6/044/13/052/28/085/6/085/6/085/6/089/3/0820014/9/0311/9/05

N/A11/5/048/23/056/9/039/6/03N/A

20046/29/05

5/9/0611/9/072/27/095/8/115/8/115/8/119/3/11

12/31/0912/31/0611/8/1311/8/138/18/107/11/115/23/089/5/07N/A

20086/28/10

FM Number Project Name Budget Start EndFDOT District IV Work Program


April 2006 2

Recently, FDOT District IV has taken a leadership role in several areas, including:

• Performance Measures • SunGuide Software Integration • Regional Operations • Disaster Recovery Planning • Severe Incident Response Vehicle Program • Public Outreach

FDOT District IV continues to take a proactive approach in managing every aspect of their ITS program including deployment, operations, maintenance, systems integration, Road Ranger service, traveler information, Traffi c Incident Management and public outreach.

The Department recently contracted with Florida International University (FIU) to conduct a comprehensive analysis of the return-on-investment for the District IV ITS program. The fi ndings indicate that during 2005, the benefi t cost ratio was 10. In other words, for every one dollar invested in the District IV ITS program, approximately ten dollars are being returned in terms of travel time savings, road-user cost savings, crash savings as well as environmental emission savings. Although the Department is proud of its accomplishments to date, it is not complacent!

According to the “2005 Annual Report for the SMART SunGuide TMC”, prepared by FDOT District IV in February 2006, the vision of the FDOT District IV ITS Program is to “become the best in the nation by 2010.” Furthermore,

the mission is “to continuously provide outstanding ITS services to internal and external customers.”

The purpose of this Strategic Business Plan is to articulate the vision and mission in more detail while creating a roadmap identifying specifi c activities on how to achieve the vision. The contents of this report include the following:

1. Introduction – Discussion of the purpose of the Strategic Business Plan and its contents.

2. Strategic Plan – Development of a vision refl ecting the desired status of the ITS program in the year 2010. This vision will address each facet of the program including: ITS deployment, ITS operations, ITS maintenance, Road Rangers, traffi c incident management, ITS systems, partnering, traveler information, public outreach and new initiatives.

3. Business Plan – The Business Plan provides recommendations for each of the above categories on a year-by-year basis. Furthermore, the recommendations are mapped to the FDOT District IV Business Plan format (i.e., outputs and outcomes) as shown in the Appendix.

4. Report Card – Performance measures are developed in order to track the progress and effectiveness of the ITS program on an annual basis. The performance measures are consistent with the document prepared by District IV in November 2005 — “ITS Performance Measures, Detailed Defi nition of Performance Measures.”

5. Image Building – A proposed structure is presented for achieving peer recognition in terms of presentations at professional conferences as well as publications and awards.

6. Beyond the Year 2010 – This section provides a list of initiatives that should be addressed to prepare District IV for the next generation of ITS technologies.

7. Summary – Proposed next steps and concluding remarks.

Severe Incident Response Vehicle (SIRV) – A permanent SIRV program will take a leadership role in serving as the Department’s on-scene representative in coordinating incident management with partnering emergency responders.


April 2006 3

The methodology used in preparing this report is based on a series of workshops with FDOT District IV ITS Management as well as follow-up meetings with consultants and contractors serving the Department. As this is a high-level document, cost estimates are not performed.

In summary, the Strategic Business Plan provides specifi c recommendations on the projects, processes and strategies needed to achieve the vision and mission of the District IV ITS program. These recommendations should be incorporated into current and future contracts, as well as work program updates, then tracked using the Annual Report to ensure that they are being implemented. Furthermore, these recommendations should be refi ned during the preparation of Annual Reports.

2.0 Strategic Plan

While Strategic Plans are traditionally prepared with a long-term vision (i.e., 20 years), the Strategic Business Plan presented in this document was developed for a different purpose – to develop a strategy of how to become the best ITS program in the nation by the year 2010. Furthermore, strategies beyond the next fi ve years will be infl uenced by major initiatives (e.g., Vehicle Infrastructure Integration) and emerging technologies; therefore, this Strategic Business Plan was developed to cover the years 2006 – 2010 for District IV. The 2010 vision is presented below in terms of each key component of the ITS program.

ITS Deployment• Freeway Management Systems – Construction of

freeway management systems (i.e., inclusive of DMSs, CCTV cameras and vehicle detection) within Broward, Palm Beach and Northern Counties (i.e., Martin, St. Lucie and Indian River Counties) is approaching completion.

• Advanced Traffi c Management Systems (ATMS) – ATMS deployment along arterials within Broward and Palm Beach County, as well as the city of Boca Raton, are well advanced towards build-out.

• Transportation Management Centers (TMC) – TMCs are in operation within Broward and Palm Beach Counties.

ITS Operations• Automation – Data sharing is nearly an automated process, thereby relieving TMC operators of the more routine functions of data entry and sharing. During this transition, TMC operators are being cross-trained on higher-level functions to optimize TMC operations.

• DMS Messaging – As the ITS infrastructure is approaching build-out (i.e., DMSs, CCTV cameras, detectors), and processes becoming nearly automated, average time to post messages on the applicable DMSs is approximately one minute.

• Palm Beach TMC – The Interim Traffi c Management System (ITMS) project was completed and operations transferred over to the Palm Beach TMC. A FDOT District IV Project Manager is working at the TMC to support the District-wide ITS program by extending the coverage area.

• Performance Measures – Performance measures, and supporting data streams, are used as analytical tools to continuously improve every facet of operations and maintenance.

• Center-to-Center Interfaces – TMCs within the region have center-to-center connectivity to share information as well as provide redundancy. For example, the SMART SunGuide TMC monitors and controls the ITS systems within Palm Beach and the Northern Counties during nights and week-ends.

• System Redundancy – The system infrastructure includes an added layer of redundancy to ensure consistency in operational level of service before, during and after disasters and emergencies as well as during routine operations.

Dynamic Message Signs (DMS) - Due to increased automation, DMS messages will be posted on all applicable signs within one minute of incident verifi cation.


April 2006 4

• Information Sharing – In agreement with the FDOT District IV Public Information Offi cer (PIO), TMCs serve as the central focal point for sharing traffi c information with public agencies (e.g., Florida Highway Patrol, County Sheriff Departments, 911, 511, airports, seaports, transit, District IV Management and Departments, other FDOT Districts, Federal Bureau of Investigation, Department of Homeland Security) as well as private sector partners (e.g., television, radio, satellite radio, in-vehicle navigation devices).

• *FHP - Calls received by the FHP are shared with TMC Operators to provide relief to FHP dispatchers and call takers during peak periods. This is performed via a direct call routing system where it prompts the caller to select “FHP” or “Road Ranger” service desired.

• Training – Structured training is utilized at all levels of operation (i.e., from operators, to shift supervisors, to control room supervisor as well as managers and technicians). Training is on a web-based platform that is less reliant on training by TMC staff. Upgraded training materials refl ect system changes and methods to optimize performance measures.

• Disaster Recovery – Standard Operating Guidelines (SOGs) are updated, and drills are conducted on a periodic basis, to implement the recommendations of the Disaster Recovery Plan as well as lessons learned during each hurricane season.

ITS Maintenance• Palm Beach ITS Maintenance Manager – An additional

District IV ITS Maintenance Manager is assigned to the Palm Beach SunGuide TMC to support the District-wide ITS program.

• Maintenance Contract Coverage – ITS Maintenance contract(s) have been expanded to cover all fi ve counties within District 4.

• Asset Management – SMART software has been upgraded to add an asset management module to improve maintenance management.

• Geographic Information Systems (GIS) – GIS as-builts have been developed for all ITS infrastructure

within District IV. Furthermore, each ITS fi eld device is GIS tagged and trace wires have been installed on all fi ber optic runs.

• Safety – A safety plan, with special emphasis on Maintenance of Traffi c (MOT), has been developed and used by maintenance staff on all fi eld activities.

• National Transportation Communications for ITS Protocol (NTCIP) – Dynamic Message Signs (DMSs), CCTV cameras and vehicle detectors have been upgraded to comply with NTCIP.

• Testing Lab – A testing lab enables maintenance staff to test DMSs, CCTV cameras and other equipment off-line within a controlled environment.

Road Rangers • Fleet – Road Ranger trucks were redesigned to be

able to accommodate additional MOT devices (e.g., increase in number of cones from 20 to 40) as well as additional fi rst-aid equipment. Spare trucks are provided to allow repairs on existing trucks damaged by crashes. The fl eet of Road Ranger vehicles provides a mixture of Severe Incident Response Vehicles (SIRV) as well as traditional Road Ranger vehicles. Road Ranger trucks are painted a different color to provide a distinguishing identifi er in the road.

Road Rangers - Road Rangers will upgrade communications, vehicle fl eet, training and certifi cations in continuing to improve their services.


April 2006 5

• Communications – Communications between TMCs and Road Rangers have been enhanced through technology upgrades (i.e., voice, data, GPS).

• Emergency Medical Technician Certifi cation (EMT) – The Road Ranger fl eet has been expanded for each beat along I-95, I-595 and I-75. The additional drivers are EMT certifi ed serving as potential fi rst responders to serious incidents, thereby reducing incident clearance times. An assistant rides along with the EMT driver to provide traditional Road Ranger service while the EMT is attending to those injured.

• Training – Training programs are more robust and conducted with other partners (i.e., TMC Operators, SIRV drivers, FHP). Road Ranger training includes “National Wrecker Certifi cation”.

• Insurance – In anticipation of rising insurance premiums, FDOT assessed the trade-offs in procuring Road Ranger vehicles directly, and providing insurance coverage, as an alternative to having the contractor provide the vehicles and insurance. The fi ndings and recommendation have been incorporated into the re-advertisement of the Road Ranger services contracts.

Traffi c Incident Management• Northern Counties – TIM Teams serve Martin, St.

Lucie and Indian River Counties as well as Broward and Palm Beach Counties. TIM Team meetings have transitioned from an “institutional” format to an “operational” format. The focus is on implementing recommendations that have been discussed over the years. TIM Team members review multi-agency performance measures to identify areas of improvement.

• Interagency Agreements – Memoranda of Understanding (MOUs) and Joint Operating Policies have been developed and executed among the key TIM Team partner agencies.

• Severe Incident Response Vehicle (SIRV) – A permanent SIRV program has been established in Broward and Palm Beach Counties in taking

a leadership role in serving as the on-scene FDOT District IV representative in coordinating incident management with partnering emergency responders.

• Incident Clearance Policies - New policies are in place to refl ect best practices for incident clearance (e.g., zone coverage vs. rotating list for tow truck dispatching; encouraging private companies to respond to major incidents with 35-50 ton wreckers to clear truck rollovers).

• Northern Counties Incident Management Support Project – A satellite control room is available to support incident management activities in the Northern Counties.

ITS Systems• Automation – TMC systems are automated to the

practical extent feasible to enable operational staff to “do more with less”. For example, information exchange between Road Rangers, TMC staff and fi eld devices rely less on human interface and more on sharing information electronically, thereby allowing operators to work at a higher level of incident, traffi c and emergency management.

Traffi c Incident Management (TIM) Teams - TIM Team meetings are being transformed from an “institutional” format to an “operational” format.


April 2006 6

• Software – The statewide SunGuide software is integrated in all TMCs within District IV. In addition, SMART software is integrated with SunGuide software. Furthermore, functionality exists for maintenance, diagnostics, data archiving and incident management activities.

• Computer Aided Dispatch (CAD) Integration – CAD data from other public agencies (e.g., FHP, County Sheriff’s Offi ces, 911, DHS) are integrated in the TMCs’ systems.

• 511 – District IV’s TMCs have automated interface to share traffi c information with 511.

• Predictive Algorithms – As TMCs become richer in data, this data is used to better understand the roadway system in terms of traffi c safety, queue dissipation, incident hot spots, diversion routes, DMS messages, Road Ranger dispatching, etc. Partnerships are formed with local universities to analyze this data, leading to better analytical tools.

• Wireless Ethernet – Wireless Ethernet communications are used by Road Rangers and other FDOT fi eld staff (e.g., maintenance, construction) to transmit data and video to and from the TMCs.

• Website - The website continues to focus on sharing video images. This includes video-sharing at three service levels (i.e., free video through the website; video snapshots refreshed every 2-3 seconds; fi ber connectivity providing high-quality video).

Partnering• Co-location – Institutional issues have been

addressed, thereby facilitating integration of operations, maintenance and systems among the partnering agencies. The SMART SunGuide TMC is staffed with representatives of FHP and Broward County Transit as well as FDOT and the BCTED. Similarly, the Palm Beach County TMC co-locates FDOT District IV and local agency staff.

• Diversion Routes – As ITS and ATMS deployments approach completion, an aggressive outreach program is conducted with municipalities to obtain their concurrence in using designated arterials as diversion routes during major incidents.

• Team-Building – Cross-training programs are being implemented to have FHP spend shifts inside the TMC and have TMC operators ride along with FHP troopers. Also, joint training is being conducted with FHP, TMC Operators, Road Rangers and SIRV staff.

• Business Model – The FDOT District IV ITS Program is transforming to more of a business model where private sector partners are charged to offset the cost of distributing data. Such business models (e.g., revenue generation from video-sharing) are being incorporated into consultant contracts using “Invitation To Negotiate” (ITN) procurement methods. These funds are being used to offset some of the costs for operations, maintenance, systems integration and replacement equipment.

Traveler Information• Posting Travel Times on DMSs – Consistent travel

time postings cross district boundaries. Also, the travel time estimates account for the amount of time to fl ush out traffi c queues rather than solely relying on average travel times.

• Traffi c Conditions – The website features 3-D animations displaying real-time traffi c conditions on the system map.

• Multimodal Applications – Multimodal ITS applications are being implemented to enhance real-time traveler

Systems - TMC systems will become more automated to enable operational staff to do “more with less”.


April 2006 7

information systems (and security) for transit, airports and seaports within the region.

• Text Alerts – Subscription service for text alerts, via the website, has been expanded to serve the general public. Those interested receive travel information for their selected routes, modes and times of their choosing.

• 511 – District IV populates its travel time data into the 511 system to improve accuracy of information.

Public Outreach• Media Events – Completion of ITS deployments in all fi ve

counties within District IV triggers major media events.

• Interim Traffi c Management System (ITMS) – The Palm Beach ITMS program is nationally recognized in terms of best practices to provide system-wide MOT during interstate reconstruction projects.

• Scanning Tours – The SMART SunGuide TMC leads the charge in attracting scanning tours / peer-to-peer review sessions by colleagues within the U.S. as well as internationally.

• Business Marketing Manager – A Business Marketing Manager prepares grant applications and obtains public / private partnerships for ITS initiatives.

• Website – The website is more user-friendly to the public, similar in a format used by mapping companies where the user “windows in” on a particular area, then receives real-time (e.g., travel times and delays) as well as static (e.g., directions) mapping information.

• Traffi c Information Radio Network (TIRN) – TIRN was reassessed and determined to exhibit a viable business model within Southeast Florida.

New ITS Initiatives• Integrated Corridor Management – FDOT manages major

transportation corridors by balancing travel demand along highways, arterials and transit modes.

• Security – FDOT has clear policies, procedures and protocols in interfacing with the Department of Homeland Security (DHS) to provide required support. This support includes sharing video feeds to DHS as well as supplementing current deployments with fi xed cameras at a limited number of sites selected by DHS.

• Vehicle Infrastructure Integration (VII) – District IV and District V are coordinating ITS deployments to provide supplemental ITS infrastructure needed to support future VII initiatives.

• I-595 Reversible Lanes– The role of the SMART SunGuide TMC is clearly defi ned via the Concept of Operations for the I-595 Expansion project.

• Rest Areas – Wireless communications provide rest areas with connectivity to TMC generated traffi c information.

In summary, the aforementioned Strategic Plan describes the vision of the District IV ITS program in the year 2010. The following Business Plan provides a detailed set of activities needed to accomplish this vision.

Vehicle Detectors - The inclusion of vehicle detectors, as part of the ITS deployment projects, will provide valuable data to share with public and private sector partners.

CCTV Cameras – Operators will be proactive in turning cameras in rapidly detecting and verifying incidents.


April 2006 8

3.0 Business Plan

The Business Plan provides recommendations for each of the above categories: ITS deployment; ITS operations; ITS maintenance; Road Rangers; traffi c incident management; ITS systems; partnering; traveler information; public outreach; and new initiatives. The Business Plan is presented in two sets of tables: “Implementation Plan” and “Outputs / Outcomes”. The “Implementation Plan” tables below provide a roadmap on how to achieve the Strategic Plan while the “Outputs / Outcomes” table (presented in the Appendix) re-structures the same recommendations in a format consistent with the FDOT District IV Business Plan.

Implementation PlanThe Implementation Plan, presented in the following tables, provides a summary of Business Plan recommendations on a year-by-year basis for each category.

Design / Build SMART SunGuide TMC Upgrades to monitor

and control Palm Beach and Northern Counties ITS systems

during nights and weekends.

2006 2007 2008 2009 2010ITS Deployment

Broward ITS Deployment Phases I and II – Design/Build

Broward ITS Deployment Phase II – Design/Build

Northern Counties ITS Deployment – Design/Build



Palm Beach TMC Construction Palm Beach ITS Deployment (South of SR80) – Design/Build

Palm Beach ITS Deployment (South of SR80) – Design/Build

Palm Beach ITS Deployment (South of SR80) – Design/Build

Northern Counties Satellite Control Room Design

Northern Counties Satellite Control Room Installation.

Northern Counties Satellite Control Room Implementation

Add hubs (with generators) to provide point-to-point fi ber

communications to fi eld devices.

Broward, Palm Beach and Boca Raton ATMS - Phased Deployment





Develop more detailed design as part of RFPs for Palm

Beach and Northern Counties deployments.

Consider incentives/disincentives for critical

milestones as well as the entire project.

Develop / execute MOUs for sharing fi ber with local

agencies as part of Palm Beach and Northern Counties ITS

deployments.


April 2006 9

3.0 Business Plan (continued)

ITS Maintenance

2006 2007 2008 2009 2010ITS Operations

Add FDOT PM to support Palm Beach ITS Program

Update training programs to focus on methods to optimize

performance measures.

Provide redundant communications and power

systems during emergencies.

Integrate SMART TMC and Northern Counties control room for monitoring/ controlling ITS during nights and weekends.

Migrate ITMS over to the Palm Beach TMC inclusive of the

Road Ranger dispatch, incident management and traveler

information functions.

Develop / implement performance measures & supporting data streams.

Begin to conduct annual assessment of TMC operations

to make process and operational improvements.

Design detection systems to automatically pan/tilt to

incidents.

Integrate with District V via Northern Co. ITS Deployment.

Update SOGs, and conduct periodic drills, to implement

recommendations of the Disaster Recovery Plan.

Integrate SMART TMC and EOC (i.e., video sharing; video-

conferencing).

Organize the video wall by placing all camera images along corridors (i.e., I-95, I-595 / I-75) to coincide with TMC Operators.

Develop level of service performance measures for

roadway network.

Share traffi c information with other public agencies via

Internet

Share traffi c information with private sector partners.

Develop integrated training programs at all levels (i.e.,

operators, shift supervisors, control room supervisors).

Migrate to web based training program. Update training

manuals to address Phase II equipment and system changes.

Implement structured team-building exercises and

mentorship programs for staff.

Initiate peer program among operations staff so they can collaborate with other TMCs.

Enhance media relationships in providing current (i.e., < 15 minutes) traffi c information.

Provide wireless headsets to operators so they can move

around the control room.

Develop GIS as-built drawings for Broward Phase I deployment.

Develop / integrate Asset Mgmt Database, including spares, as

part of SMART software.

Add FDOT District IV ITS Maintenance Manager to

support coverage of Palm Beach & Northern Counties

Develop GIS as-builts for Palm Beach & Northern Counties ITS

deployments.

Develop performance measures for tracking maintenance.

Begin to conduct annual assessment of ITS Maintenance program to make improvements.

Expand ITS Maintenance contract(s) to provide coverage

of entire District IV region.


April 2006 10


FHP to spend a shift inside the TMC and have TMC operators ride along with FHP Troopers.

Develop a Rapid Incident Scene Clearance Program.

Develop GIS as-built drawings for Broward Phase II

deployment.deployment.

Develop formalized training manuals and SOGs.

Develop / implement safety plan to comply with OSHA

requirements.

Develop / implement MOT plans for each site where ITS fi eld

devices are located.

Augment Road Rangers with dedicated staff for debris

removal along the freeways.

Apply performance measures to future contracts and renewals.

Add roving Supervisor to provide impromptu training, back-up

support and better management

Add EMT certifi ed drivers to serve as fi rst responders to accidents involving injuries.

Assess trade-offs in procuring vehicles directly, and providing

insurance coverage.

Road Rangers

Develop automated maintenance management system to track equipment inventories, spares, MTBF,

response rates, etc.

Upgrade ITS equipment to be NTCIP compliant.

Implement SIComP inclusive of wireless communications,

generators, UPS, etc.

Double staffi ng levels for maintenance to provide PM/CM

for Broward Phases I and II.Develop test-bed to conduct

testing of equipment.Procure additional equipment

(i.e., fi ber splicing trailer) dedicated to ITS maintenance.

Upgrade communications between the TMC and Road

Rangers in the fi eld.

Begin to conduct annual assessment of Road Rangers to make process & operational

improvements.

Apply combination of roving / parked vehicles (dispatched by TMC) to respond to incidents.

Redesign fl eet of trucks to accommodate more MOT and more fi rst-aid equipment and

wreckersImplement more ride-alongs with

TMC Operators.Improve communications (voice, GPS, data) between TMCs and

Road Rangers in the fi eld.

Provide a mix of Road Ranger / SIRV type vehicles.

Provide Road Ranger Supervisor / Dispatcher at the

TMC.

Provide more robust training program with TMC Operators, SIRV, FHP and Fire/Rescue.

Upgrade AVL system. Implement permanent Quality Control oversight program for

Road Rangers

Change color of the truck and uniforms to be more visible.

TIM / SIRV

2006 2007 2008 2009 2010ITS Maintenance

Outreach to local municipalities to identify diversion routes that traverse their jurisdictions and

develop signal timing plans along diversion routes in coordination

with County Traffi c Departments.

Implement diversion routes/signal timing plans.

Identify funding for emergency MOT for roadways within Broward

County not covered by Asset Management contracts.


April 2006 11


TIM / SIRV2006 2007 2008 2009 2010

Reach out to other agencies (i.e., BCT, Medical Examiner, Fire / Rescue) to participate regularly in TIM meetings.

Implement Incident Clearance Policies to encourage private towing companies to procure

wreckers to clear major incidentsConduct joint training with FHP, TMC Operators, Road Rangers and SIRV drivers and develop

training video.

Use incident debriefi ngs as input to updating policies and procedures as part of MOUs, SOGs and training programs.

Develop TIM Strategic Plan. Establish where SIRV fi ts in the FDOT organizational structure.

Prepare brief video to illustrate SIRV program to be used as

part of outreach activities.

Obtain commitment from agencies’ management to

commit mandatory participation in TIM meetings by fi eld staff.

Reach out to emergency response agencies to develop policies on emergency lighting and placement of equipment.

Participate in TIM plan for Super Bowl and other special events

Have TIM agencies support Open Roads Policy and execute

applicable agreements.

Develop / implement procedure for using Road Ranger truck at

end of queues.

Add Palm Beach traffi c control standards to the Incident

Response Manual and develop / implement MOT training for

emergency responders.

Develop / execute MOUs and Joint Operating Policies among key TIM stakeholder agencies.

Develop / execute MOUs and Joint Operating Policies among key TIM stakeholder agencies.

Add second SIRV vehicle to rove the I-595 / I-75 corridor while the

other SIRV vehicle roves I-95

Add equipment (i.e., canopy, vacuum, portable lighting) to

SIRV vehicles.

Attract local police and fi re / rescue to actively participate in

TIM meetings.

Expand TIM Teams to provide coverage of Northern Counties.

Provide wireless communications to transmit

pictures, incident reports, Road Ranger audits from fi eld to TMC.

Redesign SIRV vehicles to better accommodate equipment

needs.

SIRV Manager needs to conduct an outreach program with FHP management and fi re / rescue.

Establish permanent SIRV program in Broward County.

Update special timing plans for traffi c signals along designated

diversion routes.


April 2006 12


2006 2007 2008 2009 2010

Prepare map showing where existing resources are located

and develop plan for fi lling gaps.

ITS Systems

Partnering

TIM / SIRV

Automate routine administrative functions (i.e., shift reports,

telephone counts, call records) to provide relief to operations

staff.

Integrate SunGuide software in Palm Beach TMC.

Automatically share traffi c information with the general

public, media, FDOT Districts, FDOT District IV Departments, and emergency responders.

Include a Gigabit Ethernet switch at each hub in the Palm Beach

and Northern Counties ITS deployments to communicate

with the SMART TMC.

Integrate SunGuide software in Northern County satellite control

room.

Add maintenance / diagnostics to SunGuide software.

Add data archiving functionality to SunGuide software.

Develop predictive algorithms for incident hot spots.

Add incident management module to SunGuide software.

Integrate other public agency CAD data (FHP, County Sheriff’s

Offi ces ,911,DHS).

Integrate SMART into SunGuide software.

Automate interface of traffi c data with 511.

Add wireless dispatch of Road Ranger, SIRV, maintenance staff

Include FDOT District IV in Palm Beach TMC.

FHP to install local switching equipment and monitors in their building to share video images.

Secure funding to include FHP in the SMART SunGuide TMC.

Include FHP in the SMART SunGuide TMC.

Include transit in SMART SunGuide TMC.

Include media in SMART SunGuide TMC.

Provide additional workstations reserved for other partners in

SMART SunGuide TMC for use during emergencies.

Develop integrated corridor management strategies

combining freeways, parallel arterials and transit.

Seek partnerships with cell phone companies in sharing

real-time information while using them as probes.

Partner with universities to utilize the data collected to better

understand the roadway system in terms of traffi c safety, queue dissipation, hot spots, diversion

routes, DMS messages, etc.

State / Counties should share maintenance resources (i.e.,

parts, storage, equipment, labor) to optimize effi ciency.

Establish permanent SIRV program in Palm Beach County.


April 2006 13


2006 2007 2008 2009 2010Traveler Information

Increase ITMS exposure nationwide.

Retain a Business Marketing Manager to prepare grant

applications and secure public / private partnerships.

Attract FHWA sponsored scanning tours and peer-to-peer review sessions. Develop links with other TMCs to share best

practices.

Implement multimodal ITS applications to enhance real-time information systems (and

security) for transit, airports and seaports within the region.

Begin to post travel times on DMSs.

*FHP – Route Road Ranger calls automatically to TMCs using direct routing system..

DMS travel time messages should cross district boundaries

and account for queue dissipation delays.

Add voice to the website to facilitate motorists navigating

through incidents and congestion while using vehicle

GPS devices while driving.

Investigate and secure public / private partnerships with VII

vendors.

Integrate video snap-shots, refreshed every 2-3 seconds, on

the website.

Provide low wattage leaky cable system to disseminate traffi c info

Public Outreach

Prepare press releases to gain more exposure for the SIRV

program.

Retain a professional marketing fi rm to promote the benefi ts of

the iTS program and improve the user-friendliness of the website.

Plan media event to coincide with the completion of the Palm Beach and Northern Counties

ITS deployments.

Integrate traffi c data automatically with 511.

Expand text alerts service, via the website, to more of the

general public.

Have TMCs manage 511 data within District IV.

Develop 3-D animation for traffi c conditions, to be used by the

media, on the website.

Provide live broadcasts at the TMC during peak periods.

Revisit the TIRN business model for the SE Florida region.

Develop professional image as well as more distinguishing

colors for SIRV and Road Ranger uniforms and trucks.

Conduct media event to coincide with the completion of Broward

ITS Deployment Phase II.


April 2006 14


2006 2007 2008 2009 2010New ITS Initiatives

Security – provide video feeds to DHS.

Security – Supplement current deployments with fi xed cameras

at limited number of sites selected by DHS.

Develop business model where private sector partners would

be charged to offset the costs of distributing data.

VII – Coordinate with District V with regards to supplemental ITS infrastructure needed to

support future VII.

Rest Areas – Implement wireless communications to provide Rest Areas with connectivity to TMC generated traffi c information.

Develop / implement new safety applications (e.g., travel speeds

by lane on DMSs) to reduce primary crashes.

I-595 Reversible Lanes – Coordinate with District IV

Design to develop Concept of Operations.

Develop / implement Asset Management applications for

bridge monitoring systems that measure dynamic stresses.


April 2006 15

4.0 Report Card

Performance measures are developed in order to track the progress and effec-tiveness of the ITS program on an annual basis. The performance measures are consistent with the document recently prepared by District IV “ITS Performance

Measures”. Performance measures are converted to a letter grade (i.e., “A” high-est, followed by “B”, etc.).

Performance Measure

90 - 100 80 - 89 70 - 79 60 - 69 < 60ITS Systems

Metric A B C D F

% Completion of System Build-Out Actual # miles built per yr / Planned # miles built per yr

> 15 10 - 15 6 - 9 1 - 5 < 1Annual Benefi t / Cost Ratio BCR (Annual Report)ITS Operations

> 97 95 - 97 91 - 94 85 - 90 < 85System Reliability – Field Devices % Time Operational

ITS Maintenance

Customer Satisfaction % of Respondents Satisfi ed with Service

Road Rangers95 - 100 90 - 94 80 - 89 70 - 79 < 70

Traffi c Incident Management

System Reliability - TMC % Time TMC systems are Operational

ITS Systems

> 99 98 - 99 95 - 97 92 - 94 < 92

Number of Public / Private Partners No. Partners Collaborating with on a Daily Basis

Partnering> 7 6 5 4 < 3

Travel Time Reliability % Accuracy = Posted vs. Actual Travel Times

Traveler Information98 - 100 91 - 97 86 - 90 75 - 85 < 75

Public Outreach

Number of New Initiatives No. of New Initiatives

New ITS Initiatives

> 4 3 2 1 0

< 60 min 60 - 75 min 76 - 90 min 91 - 120 min > 120 minIncident Clearance Time Overall time to clear lanes

< 3

Satisfaction with ITS Program Customer Survey (Scale of 1 to 10)

>9 8 - 9 7 - 8 6 - 7 < 6>9


April 2006 16

5.0 Image Building

While the focus of the Strategic Business Plan is correctly on “measurable out-puts and outcomes”, the perception of being a leader among peers is also impor-tant. This section provides a structured plan for improving the image of the program in terms of publications and presentations at professional conferences.

In addition, District IV should continue to apply and earn awards in recognition of their continuing accomplishments. Furthermore, articles should be placed in pro-fessional publications as well as providing local news media with press releases and feature stories on the benefi ts of the program.

2006 2007 2008 2009 2010

TMC Operations & Maintenance Trends

SIComP Initiative for System Redundancy

ITS Performance Measures Business Model to attract Partnerships

Preparing for VII – the Next Generation

ITS America

ITS World Congress

ITS Florida

Disaster Planning –Best Practices

SIRV – Taking TIM to aHigher Level

Class “R” Recovery –Incident Clearance

TMC Automation to Improve Effi ciency

TMC Partnerships –Public and Private

Super Bowl Planning - ITS / TIM Application

Host ITS FL Working Group Meeting

Host Annual TRANSPO Meeting Integrating CAD Systems into TMCs

I-595 Reversible Lanes Concept

Center-to-Center Exhibit Booth Comprehensive Benefi t Cost Ratio for ITS Programs

TMC’s Role in Supporting Homeland Security

Cell Phone Partnerships

Predictive Algorithms- Incident Hot Spots

Deadline for Paper Submittal Passed

SMART Software – Improving O&M

TMC Integrated Web Based Training

ITS Applications for Traffi c Safety

ITS Applications for Asset Management

Intitute of Transportation Engineers

Transportation Research Board


April 2006 17

6.0 Beyond the Year 2010

The focus of the Strategic Business Plan is on the years 2006 – 2010. Towards the end of this timeframe, the following initiatives should be initiated to continue improving the program and preparing it for the next generation of ITS applications. and preparing it for the next generation of ITS applications. and preparing it for

• Road Rangers – Funding should be secured to expand Road Ranger and SIRV programs within the Northern Counties.

• Multimodal Applications – Legacy ITS systems should be integrated with multimodal partners (i.e., transit, airports, seaports, multimodal centers).

• ATMS – Funding for the build-out of ATMS programs, within Broward and Palm Beach Counties, should be secured to complete these programs.

• Bus Stops – Real-time transit information (e.g., estimated times of arrival) should be provided at critical bus stops, train terminals and multimodal transportation centers.

• Parking – Parking information systems should be implemented for central business districts and other densely populated areas.

• Movable Bridges – Monitoring / information systems should be deployed for movable bridges. be deployed for movable bridges. be deployed f

• Special Events – Portable ITS devices should be secured and utilized for event management.and utilized for event management.and utilized f

• Rural ITS – ITS applications should be deployed along rural corridors (e.g., US 27, SR 80, SR 60).

• Safety – ITS Safety Projects (e.g., wrong-way system for freeway ramps, truck roll-over systems, safety barrier cable system) should be applied to selected locations / segments experiencing high crash rates.

• Data Providers – The SMART SunGuide TMC should evolve to become data providers to other FDOT Departments (i.e., planning, design, maintenance).

• Asset Management – Sensor technologies should be installed as part of ITS deployments to support a comprehensive Asset Management program for roadways and bridges within District IV.

As technologies, VII and other strategies evolve it is tempting to focus on continuing deployment. However, we must not lose sight of the target – “to continuously provide outstanding ITS services to internal and external customers”. Therefore, the focus beyond the year 2010 should provide a balance between deployment, operations, maintenance, system integration and asset management as well as cooperation among stakeholders to achieve policy objectives for transportation, mobility, safety, effi ciency and

the environment.

7.0 Summary

The Strategic Business Plan provides over 150 recommendations distributed over fi ve years (i.e., 2006 – 2010) and over ten categories (i.e., ITS deployment, ITS operations, ITS maintenance, Road Rangers, TIM / SIRV Program, systems, partnering, traveler information, public outreach, and new initiatives). The next steps in implementing this plan are the following:

• Cost Estimates – Develop cost estimates, at a program level, to implement the proposed recommendations.

• MPO Endorsement – Present Strategic Business Plan to Metropolitan Planning Organizations in each of the fi ve counties within District IV to integrate these recommendations as part of their respective 5-year Transportation Improvement Programs.

• Implementation – Implement recommended strategies as part of new contracts.

• Performance Assessment – Utilize the Annual Report as a method to track the performance of the proposed recommendations to determine their return-on-investment as well as need for further refi nement.

In summary, the Strategic Business Plan provides a roadmap for achieving the District IV ITS vision and mission. While consistent performance measures are not currently in place to compare the District IV ITS Program with other similar programs throughout the state and nation, the Strategic Business Plan provides the ingredients to establish FDOT District IV as the leader in setting the bar that other agencies emulate.


April 2006 18

NationalTransportation Goals

Asset Management OperationsDeployment Maintenance Center HighwayHighwayHighway

Asset Management Operations

Achieve and maintain an acceptablemobility level

Appendix - Outputs / Outcomes

The “Outputs / Outcomes” table, presented below, maps the recommendations of this report to the FDOT District IV Business Plan. The ITS Program is divided into two components: Asset Management and Operations. “Asset Management” deploys and maintains ITS devices (assets) at levels suitable for operations. “Operations”

manages the road through the use of personnel in the TMCs and the highways. The burgundy italics text indicates that the project requires a high degree of co-ordination with other public agencies.

• ITS deployments in Broward, Palm Beach and Northern Counties. (2004-2011)

• TMC construction in Palm Beach County. (2003-2006)

• Control Room installation in Northern Counties. (2008-2009)

• Develop / execute MOUs for sharing fi ber with local agencies for Palm Beach and Northern Counties ITS deployments. (2007)

• Design, build and integrate SMART TMC upgrades to monitor Palm Beach and Northern Counties during nights and weekends. (2010)

• Integrate ITS infrastructure with District V via Northern Co. ITS Deployment. (2010)

• Include a Gigabit Ethernet switch at each hub in the Palm Beach and Northern Counties ITS deployments to communicate with the SMART TMC. (2009)

• FHP to install local switching equipment and monitors in their building to share video images. (2007)

• Upgrade ITS equipment to be NTCIP compliant. (2008)

• Add FDOT PM to support Palm Beach ITS Program. (2006)

• Develop / implement performance measures & supporting data streams. (2006)

• Develop integrated training programs at all levels (i.e., operators, shift supervisors, control room supervisors). (2006)

• Implement structured team-building exercises and mentorship programs for staff. (2006)

• Update training programs to focus on methods to optimize performance measures. (2007)

• Conduct annual assessment of TMC operations to make process and operational improvements. (2007-2010)

• Migrate to web based training program. Update training manuals to address Broward Phase I and II equipment and system changes. (2007)

• Initiate peer program among operations staff so they can collaborate with other TMCs. (2007)

• Implement more ride-alongs with TMC Operators. (2006)


April 2006 19




• Provide wireless headsets to operators so they can move around the control room. (2007)

• Design detection systems to automatically pan/tilt/zoom to incidents. (2008)

• Organize the video wall by placing all camera images along corridors (i.e., I-95, I-595 / I-75) to coincide with TMC Operators’ beats. (2008)

• Migrate ITMS over to the Palm Beach TMC inclusive of the Road Ranger dispatch, incident management and traveler information functions. (2010)

• Participate in TIM plan for Super Bowl and other special events. (2006)

• Automate routine administrative functions (i.e., shift reports, telephone counts, call records) to provide relief to operations staff. (2006-2010)

• Integrate SunGuide software in Palm Beach TMC and Northern Co. control room. (2007-2009)

• Integrate SMART into SunGuide software. (2007)

• Add wireless dispatch of Road Ranger, SIRV, maintenance staff. (2007)

• Develop predictive algorithms for incident hot spots. (2010)

Asset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset Management


April 2006 20




• Include FDOT District IV in Palm Beach TMC. (2006)

• Include FHP, BCT and media in SMART SunGuide TMC. (2009-2010)

• Partner with universities to utilize the data collected to better understand the roadway system in terms of traffi c safety, queue dissipation, hot spots, diversion routes, DMS messages, etc. (2009)

• Develop integrated corridor management strategies combining freeways and parallel arterials and transit. (2010)

• *FHP – Route Road Ranger calls automatically to TMCs using direct routing system. (2007)

• Develop business model where private sector partners would be charged to distribute data. (2009)

• Coordinate with District V with regards to supplemental ITS infrastructure needed to support future VII. (2010)

• Develop level of service performance measures for roadway network. (2010)



April 2006 21



Minimize the time delays caused by

congestion

MaximizeSafety

• ATMS deployments in Broward Co., Palm Beach Co. and Boca Raton. (2002-2010+)

• I-595 Reversible Lanes – Coordinate with District IV Design to develop Concept of Operations. (2010)

• Deploy parking information systems within select cities. (2010+)

• Upgrade communications between the TMC and Road Rangers in the fi eld. (2007)

• Augment Road Rangers with dedicated staff for debris removal along the freeways. (2009)

• Add roving Supervisor to provide impromptu training, back-up support and better management. (2008)

• Implement permanent Quality Control oversight program for Road Rangers. (2008)

• Add EMT certifi ed drivers to serve as fi rst responders to accidents involving injuries. (2009)

• Change color of the Road Ranger trucks and uniforms to be more visible. (2009)

• Develop / implement new safety applications (e.g., travel speeds by lane on DMSs) to reduce primary crashes.(2009)

• Deploy rural ITS. (2010+)

• ITS Safety Projects should be applied to selected locations / segments experiencing high crash rates. (2010+)

• Provide Road Ranger Supervisor / Dispatcher at the TMC. (2009)



April 2006 22



• Improve communications (voice, GPS, data) between TMCs and Road Rangers in the fi eld. (2006)

• Upgrade Road Ranger AVL system. (2007)

• Attract local police and fi re / rescue to actively participate in TIM meetings. (2006)

• Develop / execute MOUs and Joint Operating Policies among key TIM stakeholder agencies. (2006)

• SIRV Manager needs to conduct an outreach program with FHP management and fi re/ rescue agencies. (2006)

• Conduct joint training with FHP, TMC Operators, Road Rangers and SIRV drivers and prepare training video. (2006)

• Develop TIM Strategic Plan. (2006)

• Obtain commitment from agencies’ management to commit mandatory participation in TIM meetings by fi eld staff. (2006)

• Prepare map showing where existing resources are located and develop plan for fi lling gaps. (2006)

• Develop / implement procedure for using Road Ranger truck at end of queues. (2006)

• Support TIM plan for Super Bowl and other special events. (2006)

• Provide more robust training program in concert with TMC Operators, SIRV, FHP and Fire/Rescue. (2006)

• Apply performance measures to future contracts and renewals. (2007)

• Conduct annual assessment of Road Rangers to make process & operational improvements. (2007)

• Apply combination of roving / parked vehicles (dispatched by TMC) to respond to incidents. (2008)

• Provide a mix of Road Ranger / SIRV type vehicles. (2008)

• Cross-Training - Have FHP staff spend a shift inside the TMC and have TMC operators ride along with FHP Troopers. (2006)

• Provide wireless communications to transmit pictures, incident reports, Road Ranger audits from the fi eld to the TMC. (2007)

• Assess trade-offs in procuring vehicles directly, and providing insurance coverage. (2007-2010)

• Develop / implement safety plan to comply with OSHA requirements. (2007)

Rapidly restore traffi c fl ow to normality after

incidents

Asset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset Management


April 2006 23




incidents

• Expand TIM Teams to provide coverage of Northern Counties. (2007)

• Develop / execute MOUs and Joint Operating Policies among key TIM stakeholder agencies. (2007)

• Establish permanent SIRV program in Broward and Palm Beach County. (2007)

• Develop a Rapid Incident Scene Clearance Program. (2007)

• Use incident debriefi ngs as input to updating policies and procedures as part of MOUs, SOGs and training programs. (2007)

• Prepare brief video to illustrate SIRV program to be used as part of outreach activities. (2007)

• Reach out to other agencies (i.e., BCT, Medical Examiner, Fire / Rescue) to participate regularly in TIM meetings. (2007)

• Develop and implement MOT training for partnering agencies (i.e., Fire / Rescue, EPA, etc.). (2007)

• Have TIM agencies support Open Roads Policy and execute applicable agreements. (2007)

• Establish where SIRV fi ts within FDOT’s organizational structure. (2006)



April 2006 24




incidents

Traffi c demand reduction

• Outreach to local municipalities to identify diversion routes that traverse their jurisdictions and develop signal timing plans in coordination with County Traffi c Departments. (2008-2009)

• Develop recurring TIM training program. (2007)

• Add specifi c traffi c control standards to Palm Beach Incident Response Manual and have responders certifi ed. (2007)

• Reach out to emergency response agencies to develop policies on emergency lighting and placement of equipment. (2006-2007)

• Update special timing plans for traffi c signals along designated diversion routes. (2008-2010)

• Identify funding for emergency MOT for roadways within Broward County not covered by Asset Management contracts. (2010)

• Add incident management module to SunGuide software. (2007)



April 2006 25



• Implement multimodal ITS applications to enhance real-time information systems (and security) for transit, airports and seaports within the region. (2010+)

• Provide real-time transit information (e.g., estimated times of arrival) at critical bus stops and train terminals. (2010+)

Maximize effectiveness and reliability of public

transportationProvide meaningful travel information to

consumers

• Provide low wattage leaky cable system to disseminate traffi c information. (2008)

• Deploy monitoring / information systems for movable bridges. (2010+)

• Secure and utilize portable ITS devices for event management. (2010+)

• Share traffi c information with other public agencies via the Internet. (2006)

• Share traffi c information with private sector partners. (2007)

• Enhance media relationships in providing current (i.e., < 15 minutes) traffi c information. (2006)

• Automatically share traffi c information with the general public, media, FDOT Districts, FDOT District IV Departments, and emergency responders. (2008)

• Integrate other public agency CAD data (FHP, County Sheriff’s Offi ces, 911, DHS). (2008).

• Automate interface of traffi c data with 511. (2008)

• Seek partnerships with cell phone companies in sharing real-time information while using them as probes. (2008)

• Post travel times on DMSs. (2006)

• Integrate video snap-shots, refreshed every 2-3 seconds, on the website. (2007)


April 2006 26



Provide meaningful travel information to

consumers

• Develop 3-D animation for traffi c conditions, to be used by the media on the website. (2007)

• Provide live broadcasts at the TMC during peak periods. (2007)

• DMS travel time messages should cross district boundaries and account for queue dissipation delays. (2008)

• Expand text alerts service, via the website, to more of the general public. (2008)

• Add voice to the website to facilitate motorists navigating through incidents and congestion while using vehicle GPS devices while driving. (2009)

• Have TMCs manage 511 data within District IV. (2009)

• Investigate and secure public / private partnerships with VII vendors. (2010)

• Revisit the TIRN business model for the SE Florida region. (2009)

• Rest Areas – Implement wireless communications to provide Rest Areas with connectivity to TMC traffi c information. (2007)

Asset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset ManagementAsset Management


April 2006 27



Minimize evacuation & emergency

damage

• Update SOGs, and conduct periodic drills, to implement recommendations of the Disaster Recovery Plan. (2006)

• Integrate SMART TMC and EOC (i.e., video sharing; video-conferencing). (2007)

• Provide additional workstations reserved for other partners in SMART SunGuide TMC for use during emergencies. (2009)

• Security – provide video feeds to DHS. (2007)

• Provide redundant communications and power systems (SIComP) during emergencies. (2007)

• Add hubs (with generators) to provide point-to-point fi ber communications to fi eld devices. (2010)

• Supplement current deployments with fi xed cameras at limited number of sites selected by DHS. (2008)

Minimize life-cycle-cost of

transportation assests

• Develop / implement safety plan to comply with OSHA requirements. (2007)

• Develop / implement MOT plans for each site where ITS fi eld devices are located. (2008)

• Redesign Road Ranger fl eet of trucks to accommodate more MOT and additional fi rst-aid equipment and wreckers. (2009)

• Develop test-bed to conduct testing of equipment. (2007)

• Develop performance measures for tracking maintenance. (2007)

• Conduct annual assessment of ITS Maintenance Program to make improvements. (2008-2010)

• Develop GIS as-builts for ITS deployment projects. (2006-2010)

• Develop / integrate Asset Management Database, including spares, as part of SMART software. (2007)

• Double staffi ng levels for maintenance to provide PM/CM for Broward Phases I and II. (2008)

• Procure additional equipment (i.e., fi ber splicing trailer) dedicated to ITS maintenance. (2008)

• Expand ITS Maintenance contract(s) to provide coverage of the entire District IV region. (2010)

• Add maintenance diagnostics to SunGuide software. (2007)

• State / Counties should share maintenance resources (i.e., parts, storage, equipment, labor) to optimize effi ciency. (2010)

• Add FDOT District IV ITS Maintenance Manager to provide coverage of Palm Beach & Northern Counties. (2008)

• Develop formalized maintenance manuals, SOGs and training. (2008)

• Add data archiving functionality to SunGuide software. (2008)

• Develop / implement ITS applications for bridge monitoring systems that measure dynamic stresses. (2010)

• The SMART SunGuide TMC should evolve to become data providers to other FDOT Departments (i.e., planning, design, maintenance).

• Asset Management Systems should be developed using sensors installed as part of ITS deployments. (2010)



April 2006 28

Acknowledgements

The fi ndings and recommendations presented in this Strategic Business Plan were compiled based on input received from numerous individuals representing FDOT District IV as well as consultants and contractors supporting the Department. Specifi cally, the following individuals are acknowledged:

FDOT District IVDong Chen, ITS Program ManagerSteven Corbin, ITS Operations ManagerAnthony Mendoza, ITS Maintenance ManagerGaetano Francese, Freeway Operations ManagerFelix Delgado, ITS Deployment ManagerBarbara Kelleher, Public Information Offi cer

Florida Highway PatrolCaptain John Roberts, FHP

Consultants and ContractorsBob Edelstein, DMJM Harris (Project Director, Strategic Business Plan Author)Gregg Letts, DMJM Harris (Project Manager - District IV ITS Operations Contract)Dee McTague, DMJM Harris (SMART SunGuide TMC Manager)Craig Vahle, DMJM Harris (SMART SunGuide IT Network Manager)Charles Robbins, DMJM Harris (Project Manager – District IV TIM Contract)Tom Dickson, DMJM Harris (SIRV Manager)

Maggie Ramos, Sunshine Towing (Project Manager– District IV Road Ranger Contracts)

David Ashton, IBI Group (District IV ITS Software Support Services Consultant)

Hugh Stetter, Transcore (Project Manager - District IV ITS Maintenance Contract)

Robert Murphy, PB Farradyne (Project Manager - Palm Beach ITMS Contract)

Ken Vorce, VANUS (Project Manager – District IV ITS GEC Contract)

Bo Qian, HNTB (Project Manager – District IV ITS CEI – Broward County Phases I and II)

Michael Urbanski, Trans-Tech (District IV ITS Design-Build Broward County Phase II)

roadmap to the future - smart sunguide d4 its strategic busines… · 2.0 strategic plan 3 3.0...

Documents