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CULTIVATING CONDITIONS FOR HIGH PERFORMANCE DESIGN TEAMS

Allen HigginsJoe Nandhakumar

UCD Centre for Innovation, Technology & Organisation in the UCD College of Business + ISM Group & IKON at WBS, University of Warwick

https://youtu.be/qLEFafMBazc

Traditional Management Culture and Control § 3 Variables

§ Cost§ Time§ Quality

§ 4 Variables + 1 Essential Requirement§ Cost§ Time§ Quality § Scope§ Intrinsic Creativity

Digital Management Culture and Control

§ This screen is intentionally blank4

Software’s Expressive Objects (code)

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Software’s Expressive Objects (compilation)

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Software’s Expressive Objects (data & structure)

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Software’s Expressive Objects (multiple services)

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Software’s Expressive Objects (models)

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Software’s Expressive Objects (art & assets)

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Software’s Expressive Objects (7/7)

CommunicationSimplicityFeedbackCourage

Organisational Principles§ Early tangible feedback from short cycles.§ Incremental planning § Flexible schedule § Test written before coding§ Tests are automated and run often§ Communication at the heart§ Design reviewed continuously§ All coding is collaborative

Image source: http://library.northeastern.edu/digital-media-commons

Image source: pivotal labs (accessed 2011)

Image source: emc (accessed 2011)

Source: https://www.guidewire.com/resources/videos

CREATIVE Environments § Soft Infrastructure§ Source control, test framework, build framework, email,

news,§ Physical Infrastructure§ Large monitors, accessible desk space, shared

workstations (but personal areas), meeting rooms, firm floors for speedy rolling

§ White boards, the Rules, story cards and task cards§ Shared experiences, meals, events, activities!§ Esprit d’corps

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Related LiteratureSchön, 1991 –reflective practice & architectural designBoden, 1994 – talking work & business organisationBucciarelli, 1994 – object thinking, engineering design as

collective articulationSuchman & Trigg, 1996 – software design as situated

actionBødker & Grønbæk, 1996 – software design as activity

systemMackenzie & Monk, 2004 – coding as collective practiceRönkkö, 2007 – constructing programs through language