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    FALL 2014 Volume 15, Number 3

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    Recognition Long-Service


    Qcc WeLcomeS neW PReSident

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    Dependent children are covered if you purchase either the Family plan or two Individual plans.

    Children are covered when travelling alone.

  • Help us change to serve you better…

    Take the QCC member survey now.

    Go to

    FALL 2014 / VOLUME 15 / NO. 3


    PRESIDENT: Nick Perera

    VICE PRESIDENT: ed cliNtoN


    DIRECTORS: caNdys BallaNger-Michaud Murray chitra art daNiels Peter hoy FraNk kehoe susaN ksiezoPolski elizaBeth MckNight deBra tackaBerry stePhaNie treeMer-Mccleave stePheN Wright



    oPs Quarter century club 2 carlton street, suite 620 toronto, ontario, M7a 0B7 Phone 416.325.1333 or 1.800.561.8657 Fax 416.325.1449


    PUBlIShER: JohN JoNes ART DIRECTOR: eleNa PaNkova OFFICE MANAGER: saNdra service

    PuBlisher’s Mail agreeMeNt: 42363012 QCC Trillium magazine is published 4 times per year by the oPs Quarter ceNtury cluB. all opinions expressed herein are those of the contributors and do not necessarily reflect the views of the publisher or any person or organization associated with the magazine. letters, submissions, comments and suggested topics are welcome, and should be sent to

    rePriNt iNForMatioN: reproduction or photocopying is prohibited without the publisher’s prior written consent. high quality reprints of articles and additional copies of the magazine are available through

    Privacy Policy: We do not sell our mailing list or share any confidential information on our subscribers.

    QCC NEws |

    04 Letter from the editor

    05 – 06 QCC events and reCaps

    07 president’s Corner

    08 in memoriam

    11 improve your frenCh

    13 new sanCtions CLause Travel advisories and sanctions

    FEATUrEs |

    9 QCC strategiC CommuniCation direCtion

    10 CeLebrating miLestones: Long-serviCe reCognition programs

    12 pan am games voLunteering - heLp the toronto 2015 games buiLd a strong LegaCy of voLunteerism

    QCC / FALL 2014 3

    ON ThE COVEr |

    DEpArTMENTs |

    11 QCC members: where are they now? This section highlights former Ops employees and their current endeavours

    14 QCC fun Corner Exercise your brain with this season’s sudoku puzzle

    14 faLL reCipe Meatballs with sweet and sour pineapple sauce

    14 CaLendar A listing of important upcoming dates for QCC Events and deadlines

  • Welcome to the Fall QCC Trillium. In this edition, our theme is Recognition. We like to promote this theme on an annual basis because it is such an important part of our mandate. Employee recognition is not just a nice thing to do for people, it is a positive way to show appreciation. Everyone likes to feel appreciated for the work that they do. Recently, QCC issued a retroactive 25 and 30 year certificate to a retired OPS manager and it gave us great pleasure to see how meaningful these tokens of appreciation really are to recipients. And in the same way, retirees often appreciate recognition for the contributions that they are making, long after they have left the public service. Looking towards our 70th year, the QCC continues to provide recognition services and retiree engagement and we need your support and suggestions to be creative and effective!

    In the last edition we told you about the work that Kelly Sheard and Kathy Clarke from CriticalCommunications were doing to provide the QCC Board with strategic advice and assistance with the development of our Trillium, website and social media initia- tives. Thank you to all members who took the time to help us by completing a survey. And if you haven’t, it is not too late! Please see page 10 for an update on their findings and feedback on ways to keep our members feeling connected and to recognize their ac- complishments and contributions to others.

    Be sure to check out our “Where Are They Now” section on page 11. We know that our members like to read these articles to know what people are doing and how they are in their retirement. Please feel free to send us your experiences so we can share and possibly inspire others!

    QCC is calling all members, whether active or retired, to consider taking part in the volunteer force that will be supporting the Pan AM games. Can you play a role? Will we see you at the games? Please see page 12 for details.

    Please note the announcement for the Fall QCC/PIC Long Service Recognition Events on the back cover page. Recipient attendance is by invitation only and QCC retirees are welcome to attend subject to seating availability. The theme this year is High Five!! We are looking forward to seeing you there and are excited to congratulate those who have attained significant milestones of 25, 30, 35, 40, 45 and 50 years of public service.

    Our Winter edition is going to highlight a significant initiative QCC is taking to recognize individuals in the public service. We know that it will be of special interest to those who have watched the QCC grow and expand its membership. Stay tuned for more details! We still encourage you to consider contributing an article or picture to our upcoming editions.

    Keep connected…Stay healthy and enjoy the Fall!

    Glenn Semple, General Manager

    4 QCC / FALL 2014

    QCC weLComes new president

    Letter from the editor

    QCC TOYOTA PURCHASING PROGRAM Whitby Toyota-Scion, an Ontario award winning Toyota Dealership, has been selected to provide QCC members special pricing and elevated service levels on new and pre-owned Toyota vehicle purchases. All pricing is pre-negotiated, providing a comfortable “no hassle, no haggle” experience with excellent savings.

    Gary Brown, a sales professional with 35 years experience, is your in-dealer contact and will provide you with courteous knowledgeable service.

    An appointment is required. Please call Gary Brown before you visit to qualify.

    905-668-4792 1-877-686-2228

    1025 Dundas Street West, Whitby L1P 1Z1

    2014 Yaris

    2014 Camry



    Nick Perera is the new president of the Quarter Century Club effective with the Annual General Meeting held July 14.

    Nick has had a successful 34-year career in the Ontario Public Service working primarily with two ministries: the Ministry of the Attorney General where he worked in the Court Services Division and on the Civil Enforcement Project as well as with the Ministry of Consumer and Commercial Relations (MCCR), with the Registration Division, the Business Division and the Northern Relocation Project. Nick has consulted with The World Bank, Washington DC on a legal and judicial reform project in Sri Lanka and served as executive director of Community Legal Services Niagara.

    Nick’s volunteer career with QCC started in 2011 when he be- came a board member. He served as QCC’s secretary treasurer for two years, 2012-2014 and assumed the presidency in July 2014. Nick will lead the organization through its 69th business year up to the celebration of QCC’s 70th year of operation.

    Nick led off his AGM comments with a ‘thank you’ to retiring president Susan Ksiezopolski.

    ”She dedicated her