setting up your first team inbox crm
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Team inbox CRM software for modern customer support, sales, hiring, and more
https://bornevia.com | DBS Tower 9th floor, Jakarta, Indonesia | [email protected]
Email and social media inbox for teams
1. Use case diagram2. Setting up3. Best practices
Team inbox CRM for modern businesses
General use case diagram
Conversations on [email protected],
@company twitter, and company FB page
Aggregated + organized in one shared team inbox
Monitor, collaborate, and respond to conversations
as a team
Auto-sync all customer profiles (CRM) such as name, email, socmed acct, and conversation history. Searchable + archivable
Analyze conversation volume, response time, unreplied vs replied conversations, and more
Team inbox CRM for modern businesses
1. Setting up team email inbox
Team inbox CRMYour team email client for [email protected] or [email protected], etc
Setup auto-forwarding from your team email to team inbox
Team inbox CRM for modern businesses
2. Setting up Facebook & Twitter team inbox
Team inbox CRM
Fairly straightforward API integration... Just follow the instruction
Team inbox CRM for modern businesses
Done setting upDrag and drop to move channels between team inboxes on our settings page inside the dashboard
Team inbox CRM for modern businesses
Best practicesSome of our customer case studies and best ways to use team inbox CRM
Customer support Sales lead tracking Hiring inbox Dev ops
Streamline all complaints & requests in one inbox
Keep track of all sales enquiries. bcc team inbox when replying from personal email
Organize and tags all candidates’ email. All contacts are searchable from team inbox
Centralize all feature requests in one email address. Assign to relevant project team member
Help setting up/request demo
Team inbox CRM for modern businesses
We respond instantly most of the time or in less than a few hours via email during working hours 7 days a week from Monday to Sunday.