pan-european opinion poll on occupational safety and health

53
Pan-European opinion poll on occupational safety and health Results across 31 European countries - May 2013 Representative results in 31 participating European states for the European Agency for Safety and Health at Work (EU-OSHA) Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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Pan-European opinion poll on occupational safety and health. Results across 31 European countries - May 2013. Representative results in 31 participating European states for the European Agency for Safety and Health at Work (EU-OSHA). - PowerPoint PPT Presentation

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Page 1: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and healthResults across 31 European countries - May 2013

Representative results in 31 participating European states for the European Agency for Safety and Health at Work (EU-OSHA)

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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http://osha.europa.eu

Opinion poll design

Universe:Full-time, part-time and self-employed workers aged 18+ with usual country of residence and in the respective language

Sample: Representative sample in each of the 31 participating European countries

Weighting:Data weighted to reflect working population by age, gender and region. Where multi-country data is shown, data has been weighted to reflect the population size of each country

Method of data collection:

CATI (Computer-Assisted Telephone Interviews) across 26 countries. In Bulgaria, Czech Republic, Malta, Romania and Slovakia interviews were conducted face to face

Sample size: 16,622 interviews across Europe (approximately 500 per country except in Liechtenstein with 200 interviews conducted)

Fieldwork period:23rd November 2012 – 5th February 2013

Interpretation of data:Where percentages do not sum to 100%, or to aggregated scores (e.g. “very likely” plus “fairly likely”), this may be due to computer rounding

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Sample sizes

Sample sizes included in this report

Total number of workers aged 18+ 16,622 0-9 other workers at workplace 6,128

Male 8,748 10-49 other workers at workplace 5,262

Female 7,874 50-249 other workers at workplace 3,419

Aged 18-34 4,851 250+ other workers at workplace 1,454

Aged 35-54 8,794 Full time 12,127

Aged 55+ 2,977 Part time 2,734

Workers not aware of programmes/ policies at their workplace to assist older workers

13,896

Margin of error(due to a sample of workers being interviewed)

Total sample 0.5 to 0.8 percentage points

Between subgroups e.g. Male / Female ± 0.9 to 1.5 percentage pointsFull time / Part time ± 1.2 to 2.1 percentage points

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Questionnaire overview - 1

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020?

The following questions use the term "older workers". By older workers, we mean workers aged over 60.

On balance, do you think older workers tend to … than other workers?

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? Please say if you already have such programmes or policies at your workplace

(Very likely | Fairly likely | Fairly unlikely | Very unlikely | Don't know | Do not have any people aged over 60 at workplace now and do not expect to in 2020)

(Yes | No | No difference | Don't know)

A. Take more time off work due to illnessB. Have more accidents at workC. Be less productive at workD. Be less able to adapt to changes at work

E. Suffer more from work-related stress

(Yes | No | Programmes and policies already exist at your workplace | Don't know)

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Questionnaire overview - 2

Which, if any, of the following do you think are the most common causes of work-related stress nowadays?

Now some questions about all workers regardless of their age.

How common, if at all, are cases of work-related stress in your workplace?

How well, if at all, do you think the control of work-related stress is handled in your workplace?

A. Hours worked or workloadB. Limited opportunity to manage own work patternsC. Lack of clarity on roles and responsibilitiesD. Being subject to unacceptable behaviours such as bullying or harassmentE. Job reorganisation or job insecurity

F. Lack of support to fulfil your role from colleagues or supervisors

(Very common | Fairly common | Fairly rare | Very rare | There are no cases of work-related stress | Don't know)

(Very well | Fairly well | Not very well | Not at all well | Don't know)

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Click to add text here

Two-letter country designations used in charts

Letters Country Letters Country Letters Country

AT Austria FI Finland NL Netherlands

BE Belgium FR France NO Norway

BG Bulgaria HU Hungary PL Poland

CH Switzerland IE Ireland PT Portugal

CY Cyprus IS Iceland RO Romania

CZ Czech Republic IT Italy SE Sweden

DE Germany LI Liechtenstein SI Slovenia

DK Denmark LT Lithania SK Slovakia

EE Estonia LU Luxembourg UK United Kingdom

EL Greece LV Latvia ALL All countries

ES Spain MT Malta

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Click to add text here

Country groups used in this report

Group Countries

EU27 The 27 countries that currently form the European Union

EU15 The 15 countries that formed the European Union until 1st May 2004

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom

NMS12 The 12 countries that joined the European Union in 2004 and 2007

Bulgaria, Czech Republic, Cyprus, Estonia, Hungary, Latvia, Lithania, Malta, Poland, Romania, Slovakia, Slovenia

EFTA Norway, Iceland, Liechtenstein, Switzerland

Page 8: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Proportion of workers aged over 60 in 2020

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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Universe: Workers aged 18+

Proportion of workers aged over 60 in 2020

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020? (%)

2

3

21

22

26

26 Very likely

Fairly likely

Fairly unlikely

Very unlikely

Don't know

No workers aged over 60 now or expected in 2020

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52

51

53

45

54

59

43

44

42

51

40

36

Likely (aggregate) Unlikely (aggregate)

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Proportion of workers aged over 60 in 2020

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020? (%)

GENDER

AGE

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

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Proportion of workers aged over 60 in 2020

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

52

45

52

56

63

53

52

43

47

44

40

33

43

42

Likely (aggregate) Unlikely (aggregate)

Total

0-9

10-49

50-249

250+

Full time

Part time

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Proportion of workers aged over 60 in 2020

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

UK CY EL IT DE DKALL

EU27 ES BE FR PTNO IE SE AT PL

CH NLCZ LU M

T FIEE

HU LI IS LV LT BG SISK

RO

42 41 4032 31 27 26 26 24 23 23 23 22 22 19 19 19 17 16 16 15 15 14 13 13 12 12 12 12 12 12 9 9

26 29

14 3427 31

26 26 28 25 24 20

3623 34 29

22 24 3124

3321

33 3122

3222 22 22 22 18 25

19

1315

19

1520 21

22 2129

2117

34

22

17

2628

30 3128

26

27

25

2724

28

39

31 30 2721

9

29

23

16 13

2315 18 16 21 21

16

24 31

20 16

3815 20 25 24 19

3119

30

2124 36

13

28 32 35

2449

26

30

Very likely Fairly likely Fairly unlikely Very unlikely

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020? (%)

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All

cou

nt..

.

EU

27

EU

15

NM

S1

2

EF

TA

26 26 2914 18

26 2627

2229

22 2120

26

28

21 21 20

28

21

Very likely Fairly likely Fairly unlikely Very unlikely

Proportion of workers aged over 60 in 2020

How likely, if at all, do you think it is that there will be a higher proportion of people aged over 60 working at your own workplace in 2020? (%)

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

Page 14: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Perceptions of older workers

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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Perceptions of older workers

Take more time off work due to illness

Have more accidents at work

Be less productive at work

Be less able to adapt to changes at work

Suffer more from work-related stress

On balance, do you think older workers tend to … than other workers? (%)

35

22

28

60

42

54

64

60

33

48

8

10

9

5

7

3

3

3

2

3

Yes No No difference Don't know

Universe: Workers aged 18+

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60

61

58

64

61

49

33

31

34

29

32

44

5

5

5

4

6

6

2

2

2

2

2

2

Yes No No difference Don't know

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Perceptions of older workers - Less able to adapt to changes at work

On balance, do you think older workers tend to be less able to adapt to changes at work than other workers? (%)

GENDER

AGE

Universe: Workers aged 18+

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60

59

61

61

60

60

58

33

33

33

32

33

32

35

5

6

5

5

5

5

5

2

2

2

2

2

2

2

Yes No No difference Don't know

Perceptions of older workers - Less able to adapt to changes at work

On balance, do you think older workers tend to be less able to adapt to changes at work than other workers? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Universe: Workers aged 18+

Total

0-9

10-49

50-249

250+

Full time

Part time

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Perceptions of older workers - Less able to adapt to changes at work

On balance, do you think older workers tend to be less able to adapt to changes at work than other workers? (%)

Universe: Workers aged 18+

SI

EL

LT

PL

NO LV IT

CH

MT IS EE

SE IE CZ

ES

LU

NL

HU

PT

EU

27

AL

L

DK

SK

BE FI

BG LI

FR

AT

DE

RO

UK

CY

83 81 78 75 71 70 69 69 68 67 66 66 66 66 66 65 64 63 63 60 60 60 60 59 56 56 55 54 54 52 51 50 43

Yes

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All

cou

ntr

ies

EU

27

EU

15

NM

S1

2

EF

TA

60 60 58 66 70

Yes

Perceptions of older workers - Less able to adapt to changes at work

On balance, do you think older workers tend to be less able to adapt to changes at work than other workers? (%)

Universe: Workers aged 18+

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42

40

44

42

42

41

48

50

46

48

48

50

7

7

7

7

8

6

3

3

2

3

3

3

Yes No No difference Don't know

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Perceptions of older workers - Suffer more from work-related stress

On balance, do you think older workers tend to suffer more from work-related stress than other workers? (%)

GENDER

AGE

Universe: Workers aged 18+

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42

41

44

40

38

42

40

48

47

46

50

54

48

50

7

8

7

7

5

7

8

3

3

2

3

3

3

3

Yes No No difference Don't know

Perceptions of older workers - Suffer more from work-related stress

On balance, do you think older workers tend to suffer more from work-related stress than other workers? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Universe: Workers aged 18+

Total

0-9

10-49

50-249

250+

Full time

Part time

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Perceptions of older workers - Suffer more from work-related stress

On balance, do you think older workers tend to suffer more from work-related stress than other workers? (%)

Universe: Workers aged 18+

SI

EL

HU LT IT CZ

PL

PT

RO

AT

MT

LV

BE

DE

SK

LU

FR

EU

27

BG

AL

L LI

CH

NL

EE IE ES IS CY

SE FI

UK

NO

DK

70 56 56 55 54 54 51 50 49 48 47 47 46 45 45 44 43 42 42 42 40 38 34 33 33 33 30 27 27 26 25 22

11

Yes

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All

cou

ntr

ies

EU

27

EU

15

NM

S1

2

EF

TA

42 42 4050

32

Yes

Perceptions of older workers - Suffer more from work-related stress

On balance, do you think older workers tend to suffer more from work-related stress than other workers? (%)

Universe: Workers aged 18+

Page 24: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Programmes and policies to enable longer working

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

Page 25: Pan-European opinion poll on occupational safety and health

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Programmes and policies to enable longer working

Please say if you already have programmes or policies at your workplace to make it easier for workers to continue working up to or beyond retirement age. (%)

Universe: Workers aged 18+

CH

DK

UK

NL

SE FI

FR

NO

AL

L

EU

27

ES

LU PL

AT

BE

SK

EE

HU IE CZ

DE IS LI

MT

PT

RO LV LT SI

BG IT

CY

EL

24 23 23

16 15 14 14 14 12 12 12 12 12 11 11 11

9 9 9 8 8 8 8 8 8 7 6 5 5 4 4 3 1

Already exist

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All

cou

ntr

ies

EU

27

EU

15

NM

S1

2

EF

TA

12 12 12 920

Already exist

Programmes and policies to enable longer working

Please say if you already have programmes or policies at your workplace to make it easier for workers to continue working up to or beyond retirement age. (%)

Universe: Workers aged 18+

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Yes - programmes and policies should be in-

troduced

No - programmes and policies should not be

introduced

61

39

Programmes and policies to enable longer working

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? (%)

Excludes Don't know; Universe: Workers not aware of programmes/policies at their workplace

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61

58

64

60

61

64

39

42

36

40

39

36

Yes No

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Programmes and policies to enable longer working

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? (%)

GENDER

AGE

Excludes Don't know; Universe: Workers not aware of programmes/policies at their workplace

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Programmes and policies to enable longer working

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Excludes Don't know; Universe: Workers not aware of programmes/policies at their workplace

61

58

62

61

65

61

66

39

42

38

39

35

39

34

Yes No

Total

0-9

10-49

50-249

250+

Full time

Part time

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Programmes and policies to enable longer working

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? (%)

Excludes Don't know; Universe: Workers not aware of programmes/policies at their workplace

NO IE IS MT

UK SIEL

DE IT BERO FR LT LU

EU27 ALL AT FILV BG PT CZ ES EE DK NL PL LI HU CH CY SE SK

86 78 78 74 74

67 64 64 64 63 63 63 62 61 61 61 61 60 58 58 57 56 56 55 53 50 49 47 45 45 44 43 42

1422 22 26 26

33 36 36 36 37 37 37 38 39 39 39 39 40 42 42 43 44 44 45 47 50 51 53 55 55 56 57 58

Yes No

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All

cou

ntr

ies

EU

27

EU

15

NM

S1

2

EF

TA

61 61 6354

62

39 39 3746

38

Yes No

Programmes and policies to enable longer working

Do you think that programmes or policies should be introduced at your workplace to make it easier for workers to continue working up to or beyond retirement age if they wish to do so? (%)

Excludes Don't know; Universe: Workers not aware of programmes/policies at their workplace

Page 32: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Common causes of work-related stress

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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Job reorganisation or job insecurity

Hours worked or workload

Being subject to unacceptable behaviours such as bullying or harassment

Lack of support to fulfil your role from colleagues or superiors

Lack of clarity on roles and responsibilities

Limited opportunity to manage own work patterns

72

66

59

57

52

46

Common causes of work-related stress

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Universe: Workers aged 18+

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72

70

73

69

73

70

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Common causes of work-related stress - Job reorganisation or job insecurity

GENDER

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

AGE

Universe: Workers aged 18+

Job reorganisation or job insecurity

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72

68

70

75

78

71

73

Common causes of work-related stress - Job reorganisation or job insecurity

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Job reorganisation or job insecurity

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Total

0-9

10-49

50-249

250+

Full time

Part time

Universe: Workers aged 18+

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66

64

69

0

69

67

59

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Common causes of work-related stress - Hours worked or workload

GENDER

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

AGE

Universe: Workers aged 18+

Hours worked or workload

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66

62

67

69

70

66

70

Common causes of work-related stress - Hours worked or workload

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Hours worked or workload

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Total

0-9

10-49

50-249

250+

Full time

Part time

Universe: Workers aged 18+

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-

59

57

62

-

59

61

55

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Common causes of work-related stress - Being subject to unacceptable behaviours such as bullying or harassment

GENDER

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

AGE

Universe: Workers aged 18+

Being subject to unacceptable behaviours such as bullying or harassment

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59

60

58

60

58

58

64

Common causes of work-related stress - Being subject to unacceptable behaviours such as bullying or harassment

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Total

0-9

10-49

50-249

250+

Full time

Part time

Universe: Workers aged 18+

Which, if any, of the following do you think are the most common causes of work-related stress nowadays? (%)

Being subject to unacceptable behaviours such as bullying or harassment

Page 40: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Cases of work-related stress

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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16

35

28

17

3

1

Cases of work-related stress

How common, if at all, are cases of work-related stress in your workplace? (%)

Very common

Fairly common

Fairly rare

Very rare

There are no cases of work-related stress

Don't know

Universe: Workers aged 18+

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51

49

54

53

53

44

45

47

42

45

44

50

Common (aggregate) Rare (aggregate)

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Cases of work-related stress

How common, if at all, are cases of work-related stress in your workplace? (%)

GENDER

AGE

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

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Cases of work-related stress

How common, if at all, are cases of work-related stress in your workplace? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

51

44

54

55

58

53

48

45

49

44

43

40

44

48

Common (aggregate) Rare (aggregate)

Total

0-9

10-49

50-249

250+

Full time

Part time

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Cases of work-related stress

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

How common, if at all, are cases of work-related stress in your workplace? (%)

CY EL SIPT

MT SK CZ

BG PL IT DEEU27 ALL RO SE ES FR BE

HU LV NL IE IS UKCH NO LU EE AT LT LI FI

DK

51 46

28 28 25 18 18 18 18 17 17 16 16 16 15 15 15 15 14 14 13 13 12 11 11 10 10 10 8 8 7 6 5

3736

44

31 3744

37 34 33 38 35 35 35 35 4234 34 31 38

29

47

29 35 33 3243 42

31 3730 28

3833

612

19

28 26 25

2622

30 24 3228 28

22

29

28 26 3028

29

27

3434

2840

32 33

3031

3852

41

35

5 5 6 11 9 10 15

18

17 14

13 17 17

17

11 17 21 20

18 24

11 21 15

24 13 13 11

19 21 21

11 8

20

Very common Fairly common Fairly rare Very rare

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All

coun

trie

s

EU

27

EU

15

NM

S12

EF

TA

16 16 15 17 11

35 35 36 3536

28 28 28 27 37

17 17 17 17 13

Very common Fairly common Fairly rare Very rare

Cases of work-related stress

How common, if at all, are cases of work-related stress in your workplace? (%)

Difference to 100% due to exclusion of Don't know and None; Universe: Workers aged 18+

Page 46: Pan-European opinion poll on occupational safety and health

Pan-European opinion poll on occupational safety and health

Results across 31 European countries - May 2013

Handling cases of work-related stress

Safety and Health at work is everyone's concern. It's good for you. It's good for business.

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13

41

26

15

5

Universe: Workers aged 18+

Handling cases of work-related stress

Very well

Fairly well

Not very well

Not at all well

Don't know

How well, if at all, do you think the control of work-related stress ishandled in your workplace? (%)

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54

55

53

57

52

54

41

39

42

39

42

38

Well (aggregate) Not well (aggregate)

Total

Male

Female

Aged 18-34

Aged 35-54

Aged 55+

Handling cases of work-related stress

How well, if at all, do you think the control of work-related stress is handled in your workplace? (%)

GENDER

AGE

Difference to 100% due to exclusion of Don't know; Universe: Workers aged 18+

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Handling cases of work-related stress

How well, if at all, do you think the control of work-related stress is handled in your workplace? (%)

WORKPLACE SIZE (NUMBER OF

OTHER WORKERS)

HOURS WORKED

Difference to 100% due to exclusion of Don't know; Universe: Workers aged 18+

54

60

52

50

52

53

57

41

34

44

46

44

43

37

Well (aggregate) Not well (aggregate)

Total

0-9

10-49

50-249

250+

Full time

Part time

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Handling cases of work-related stress

How well, if at all, do you think the control of work-related stress is handled in your workplace? (%)

Difference to 100% due to exclusion of Don't know; Universe: Workers aged 18+

IE DK UK ELBE M

TCH IS NO CY EE FR AT

ALL

EU27 CZRO NL LV SK LI IT SE DE PL

HU PT FILU LT SI

BG ES

28 25 24 19 18 18 17 16 15 15 14 14 14 13 13 13 13 12 12 11 11 11 11 11 10 10 10 9 9 9 9 9 5

38 44 41

3648

42 4735

57

3650

4233

41 40 38 36

52

30

55 54 4938 37 44

33

53 50 4837 35 32

24

20 15 21

18

16 2525

22

21

27

2124

36 26 26 2926

28

21

24 28

2031 35 26

35

18 2926

2724

24

29

14 7 8

24 14 11 8

16

4

19 8 18 12 15 15 16 17

5

32

7 4

14 14 12 16 20 17 6 13

14 26 25

27

Very well Fairly well Not very well Not at all well

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All

coun

trie

s

EU

27

EU

15

NM

S12

EF

TA

13 13 14 11 16

41 40 40 40

50

26 26 26 27

23

15 15 14 177

Very well Fairly well Not very well Not at all well

Handling cases of work-related stress

How well, if at all, do you think the control of work-related stress ishandled in your workplace? (%)

Difference to 100% due to exclusion of Don't know; Universe: Workers aged 18+

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European Agency for Safety and Health at Work (EU-OSHA)

Contributes to making Europe a safer, healthier and more productive place to work;Researches, develops and distributes reliable, balanced and impartial safety and health information;Organises pan-European awareness-raising campaigns;Set up by the European Union in 1996 and based in Bilbao, Spain;

• Brings together representatives from the European Commission, Member State governments, employers' and workers' organisations and leading experts in each of the EU Member States and beyond.

For more information about EU-OSHA: http://osha.europa.eu

For more information on the pan-European poll on OSH: http://osha.europa.eu/en/safety-health-in-figures/

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This work was undertaken by Ipsos MORI in accordance with the standards laid out in ISO 20252

Quality assurance

Ipsos MORI holds membership of all key market research bodies

• Ensuring a consistent quality of work to the highest standards in the industry and annual inspection by external assessors