aia integration with ebusiness suite r12.1 - · pdf fileaia integration with ebusiness suite...

ORCHESTRATE. ACCELERATE. LIBERATE.

AIA Integration with Ebusiness Suite R12.1.3

Author Name: Thiruselvam V

Nov 9, 2013

© KBACE Technologies, Inc. 1998-2013 All Rights Reserved

Industry Experience

Discrete Manufacturing, Process Manufacturing, Health Care, Telecom, Education, Financial Services and Pharmaceutical

Has over 20 years of experience in IT and lead teams in various roles with overall responsibility. Experience includes people management, consulting services, practice management, project management and service delivery engagement, customer support relationship, operations and global blended delivery methodologies. Technical experience includes major areas in Ebusiness Suite Implementation, Ebusiness Suite Production Support 24 x7 environments, Oracle Applications and Database Upgrades of various release, Platform Migration Projects, Fusion Middleware, Non ERP areas includes such as Demantra, Middleware, Agile and Siebel.

About the Speaker

Thiruselvam V, DBA Manager, KBACE Technologies Private Ltd


Agenda

Enterprise Challenges

Traditional Approach

Need of AIA

Introduction AIA

AIA Integration Values

AIA Architecture

How AIA is Delivered

Installation Requirements for AIA PIP

A Generic Flow

Key Business Requirements

AIA User Process Flow

Business Scenarios

Benefits of Solution

Other integrations

Q & A


Enterprise Challenge Applications

Depts

./U

sers

D

ata

Division 1

Sales Operations Accounting

Mfg CRM

Financials Order Mgmt

Division 2


Mfg CRM


Partner System


Traditional Approach

5

Traditional approach wherein the data integrations across disparate systems are point-to-point, rigid, and costly to maintain


Need for AIA

6

Most organizations are saddled with a very heterogeneous systems 1

High levels of complexity in executing business processes 2

High operating costs 3

AIA drastically reduce the TCO 4

Approx. 70% cost goes on maintenance and only 30% for new capabilities 5


Introduction AIA

7

AIA

• E-Business Suite customers make use of AIA PIP integration for

their various business integration needs

• Business case that requires Application to Application integration

between two different flavours would employ Application

Integration Architecture

• AIA PIP provides an open, standards-based framework for creating

cross-application business processes that support the way

organization run their business today

• Offers pre-built integrations, allowing for rapid implementation of

mission critical business processes

• Business processes that require custom integration solutions can

also be achieved


Transformations Often Resemble “Science Projects”

Mfg CRM


Mfg CRM


Partner System

Division 1


Division 2


Heterogeneous Systems Complexity, High Cost

Proprietary Technologies Closed, Difficult to Partner

Point-to-Point Integration Rigidity, Slow to Adapt

Technology Shortcoming Business Impact


AIA Integration Value

9

Application Integration Architecture

Oracle increases value with

pre-packaged & sustainable integrations

http://www.demantra.com/index.asp


BPEL Process Manager

Enterprise Service Bus

Data Integration

AIA Abstraction Layer Concept

AIA Enterprise Business Objects & Services Layer

Customer Sales Order Invoice…

Optimize Offer

Forecast Demand

Capture Order

Pick, Pack, Ship

Billing Deduction

& Settlement

Siebel CRM

E-Business Suite

SAP Custom App

Composite UI

Application Business Connector Service

API or Web Service

JMS or WSIF

API or Web Service

• Common objects, standardized business services

• Re-usable, loosely coupled services to support one to many

• Leverage AIA UI service SDK to build composite tasks


How AIA Is Delivered

Process Integration Packs

• Loosely coupled composite business processes

Foundation Packs

• Comprehensive business process composition framework

Direct Integration

s

Supports • Modernizing apps • Consolidating systems / MDM • Improving/Extending

processes

Oracle Application Integration Architecture Direct Integrations

Manage. Pre-built integrations to support data flows between systems

Process Integration Packs

Optimize. Pre-built composite business processes across enterprise Applications

Foundation Packs

Standardize. Common Object and Shared Service Library with supporting SOA programming model and best practice implementation methods


Installation Requirements for AIA PIP

12

Installation Requirements

• Oracle Lead to Order Integration Pack for Oracle CRM On-Demand

and Oracle Business Suite was implemented

• Following installation steps are mandatory for the intended

functionality to work

Oracle E-Business Suite Install 12.1.3

Oracle WebLogic Server 10.3.5

Oracle SOA Suite 11.1.1.5

Oracle AIA Foundation pack Install 3.1

Oracle AIA PIP Integration


A Generic Flow (Lead to Order)

13

Lead, Account, Contact and Opportunity Management

Opportunity

Customer (Accounts/Contacts)

Product

Oppty-to-

Quote

Flow Yes

HTML Quote?

HTML Quote

No

OM Quote

QM Order

Purchasing

Account Receivables

Indirect Integration Legend CRM On Demand Oracle E- Business Suite Shared Data

Oppty-to-Quote

One-Way Sync EBS>OD

Bi-Dir Sync EBS<> OD

Oppty-to-Order


Key Business Requirements

14

Business Requirements

E- Business Suite needs to extend CRM functionality to sales teams

Ensure high levels of data integrity and governance over key business

processes across front and back offices

Synchronization of customer and product data and integrated

• Opportunity-to-quote or • Opportunity-to-order management


AIA User Process Flow

15

User logs in to CRM On-

Demand

Create an opportunity

Click on view

Ebusiness Suite link

It pops up Ebusiness Suite page

End User enters

authentication

Opportunity appears in Ebusiness

Suite E-

Business Suite

R12.1.3

Fusion

Middleware

Siebel CRM On-Demand


Business Scenarios (Oracle Lead to Order)

16

Master data flow batch load customer data

Transactional flow (Create, Update and Synchronize)

Ste

p 1

Batch Load Account Info from Ebiz to CRMOD

Batch Load Account Info from Ebiz to CRMOD

Ste

p 2

Create Account Info

Upgrade

Account Info

Synchronize Account Info

Can be performed in

Ebiz or CRMOD

Bidirectional Flow


Business Scenarios (Contd…)

17

Master data flow batch load product data

Transactional flow (Create, Update and Synchronize)

Ste

p 1

Batch Load Product Info from Ebiz to CRMOD

Performed from Ebiz to CRMOD

Ste

p 2

Create Product Info

Upgrade Product

Info Synchronize Product

Info

Unidirectional flow from Ebiz or CRMOD

Changes made to product in CRMOD

are not synchronized with

Ebiz


Business Scenarios (Contd…)

18

Generate Sales Quotes or Sales Orders in Ebusiness Suite

Generate Sales Order/Sales Quote based on Sales Opportunities’ in CRMOD

Enables to create Sales Quote based on CRM HTML Quoting module or OM Sales order based


Benefits of Solution

19

B

en

efi

ts

• Ability to generate sales quotes or sales orders in Oracle E-Business Suite

• This is achieved based on sales opportunities' in the CRM On Demand system

• Provides foundation for the development of more;

Complete lead-to-order integrations

Reduced order errors through the elimination of manual front office to back office transformations


Other Integration in AIA

20

• Agile PLM integration with E- Business Suite

• Key functionalities Manufacturing release of new product definition and product

launch

Change management of previously launched products

Bidirectional synchronization of engineering change status and material attribute info from E- Business Suite to Agile PLM

Monitoring and control of the change processing and validation


Question?

21

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