6 steps to social media success

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6 Steps to Social Media Success Social Media Affects LLC

Post on 17-Oct-2014

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Learn to use the major social media communities like Facebook, Twitter, LinkedIn and YouTube to build a powerful customer base ... a customer base that will become advocates for you!

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Page 1: 6 Steps to Social Media Success

6 Steps to Social Media

Success

Social Media Affects

LLC

Page 2: 6 Steps to Social Media Success

Let’s Make this a Conversation!

Google Local

Google Local

Page 3: 6 Steps to Social Media Success

1. Listen and Find Your Digital Audience

Your 6 Steps to …

Page 4: 6 Steps to Social Media Success

2. Identify Your Goals and Objectives

Your 6 Steps to …

Page 5: 6 Steps to Social Media Success

3. Develop Your Plan and Time Your Content

Your 6 Steps to …

Page 6: 6 Steps to Social Media Success

4. Develop Your Content

Your 6 Steps to …

Page 7: 6 Steps to Social Media Success

5. Engage – Implement Your Plan

Your 6 Steps to …

Page 8: 6 Steps to Social Media Success

6. Measure, Monitor, Listen

Your 6 Steps to …

Page 9: 6 Steps to Social Media Success

500,000,000 Facebook Users

Facebook TakeawaysListen and Find Your Digital Audience

Page 10: 6 Steps to Social Media Success

48% of 18-34 Years Olds Check FacebookWhen They Wake Up in the Morning

Facebook TakeawaysListen and Find Your Digital Audience

Page 11: 6 Steps to Social Media Success

35+ Demographic Now RepresentsMore than 30% of the Entire User Base

Facebook TakeawaysListen and Find Your Digital Audience

Page 12: 6 Steps to Social Media Success

71.2% of U.S. Web Audience is on Facebook

Facebook TakeawaysListen and Find Your Digital Audience

Page 13: 6 Steps to Social Media Success

46% of Users are Men 54% of Users are Women

Facebook TakeawaysListen and Find Your Digital Audience

Page 14: 6 Steps to Social Media Success

34% of Users Earn 25-50K Annually 32% of Users Earn 50-75K Annually

Facebook TakeawaysListen and Find Your Digital Audience

Page 15: 6 Steps to Social Media Success

TwitterListen and Find Your Digital Audience

Page 16: 6 Steps to Social Media Success

8% of U.S. Internet Users are on Twitter

Twitter TakeawaysListen and Find Your Digital Audience

Page 17: 6 Steps to Social Media Success

27% of Users are 25-34 Years of Age30% of Users are 35-44 Years of Age18% of Users are 45-54 Years of Age

Twitter TakeawaysListen and Find Your Digital Audience

Page 18: 6 Steps to Social Media Success

48% of Users are Men52% of Users are Women

Twitter TakeawaysListen and Find Your Digital Audience

Page 19: 6 Steps to Social Media Success

33% of Users Earn 25-50K Annually25% of User Base Earn 50-75K Annually

Twitter TakeawaysListen and Find Your Digital Audience

Page 20: 6 Steps to Social Media Success

Facebook Drives More Traffic to Your WebsiteTwitter Gives You More Customer Engagement

So – Use Both!

Facebook vs TwitterListen and Find Your Digital Audience

Page 21: 6 Steps to Social Media Success

LinkedInListen and Find Your Digital Audience

Page 22: 6 Steps to Social Media Success

In 2010 Executives from every Fortune 500 69% of Users Make at Least 60K Annually39% of Users Make Over 100K Annually

LinkedIn TakeawaysListen and Find Your Digital Audience

Page 23: 6 Steps to Social Media Success

68% of Users are Over the Age of 3574% of Users Have a College Degree or Better

76% of Users have No Kids Between 0-17 Years of Age

LinkedIn TakeawaysListen and Find Your Digital Audience

Page 24: 6 Steps to Social Media Success

• Send a Survey to Your Users1

• What are Their Current Social Media Habits?

2• Where Would

They be Willing to Follow You?

3

Survey Your AudienceListen and Find Your Digital Audience

Page 25: 6 Steps to Social Media Success

• What Kind of Content are They Interested In?

4• News, Contests,

Upcoming Events, Videos?

5

• www.surveymonkey.com6

Survey Your AudienceListen and Find Your Digital Audience

Page 26: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice

Page 27: 6 Steps to Social Media Success

Create a Strategy

LISTEN

Page 28: 6 Steps to Social Media Success

ListenCreate a Strategy

http://technorati.com/http://www.twitter.com/searchhttp://www.google.com/readerhttp://www.facebook.com/searchhttp://www.wefollow.com

Page 29: 6 Steps to Social Media Success

ListenCreate a Strategy

Page 30: 6 Steps to Social Media Success

Create a Strategy

Identify Goals and Objectives

Page 31: 6 Steps to Social Media Success

Identify Goals and ObjectivesCreate a Strategy

Increase followers by 15%

Page 32: 6 Steps to Social Media Success

Identify Goals and ObjectivesCreate a Strategy

Add 50 People to Your Mailing List

Page 33: 6 Steps to Social Media Success

Identify Goals and ObjectivesCreate a Strategy

Conduct 4 Webinars this Month

Page 34: 6 Steps to Social Media Success

Identify Goals and ObjectivesCreate a Strategy

Write a Blog Post Every Week

Page 35: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice2. Create a Strategy

Page 36: 6 Steps to Social Media Success

Step 3 – Develop Plan & Time Content

How Will You Deliver Content?

Page 37: 6 Steps to Social Media Success

How Will You Deliver Content?Develop Plan & Time Content

Influencers?

Page 38: 6 Steps to Social Media Success

How Will You Deliver Content?Develop Plan & Time Content

Free Material or Samples?

Page 39: 6 Steps to Social Media Success

How Will You Deliver Content?Develop Plan & Time Content

Newsletters

Page 40: 6 Steps to Social Media Success

How Will You Deliver Content?Develop Plan & Time Content

Moderate and Lead Conversations?

Page 41: 6 Steps to Social Media Success

Schedule Delivery of ContentDevelop Plan & Time Content

12 Months in Advance

Page 42: 6 Steps to Social Media Success

Schedule Delivery of ContentDevelop Plan & Time Content

Identify Events, Promotions, Launches

Page 43: 6 Steps to Social Media Success

Schedule Delivery of ContentDevelop Plan & Time Content

Which Platform(s) will You Use?

Page 44: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

Page 45: 6 Steps to Social Media Success

Step 4 – Develop Your Content

Promotions with Deals to Participants

Page 46: 6 Steps to Social Media Success

Promotions with Deals to ParticipantsDevelop Your Content

12 Months in AdvanceIdentify Events & Launches to

Promote

Page 47: 6 Steps to Social Media Success

Other Content SourcesDevelop Your Content

Tips or How TosInteresting Facts

Take Polls and Share ResultsInterviews

PhotosVideos

Page 48: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content

Page 49: 6 Steps to Social Media Success

Step 5 – Engage – Implement Your Plan

Keep to Your ScheduleBe Consistent

Respond to Comments and FeedbackBe Patient!

Page 50: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content

5. Engage – Implement Your Plan

Page 51: 6 Steps to Social Media Success

Step 6 – Measure, Monitor, Listen

AwarenessEngagement

InfluencePopularity

Page 52: 6 Steps to Social Media Success

ToolsMeasure, Monitor, Listen

Facebook

Page 53: 6 Steps to Social Media Success

ToolsMeasure, Monitor, Listen

Twitter

Page 54: 6 Steps to Social Media Success

ToolsMeasure, Monitor, Listen

LinkedIn

8 New LinkedIn Features Worth Exploring

http://bit.ly/xN21ie

Page 55: 6 Steps to Social Media Success

ToolsMeasure, Monitor, Listen

YouTube

Page 56: 6 Steps to Social Media Success

Checklist

1. Listen and Find Your Digital Voice

2. Create a Strategy

3. Develop Plan & Time Content

4. Develop Your Content

5. Engage – Implement Your Plan

6. Measure, Monitor, and Listen

Page 57: 6 Steps to Social Media Success

QUESTIONS?

Page 58: 6 Steps to Social Media Success

• Used by more than 630 million people worldwide

• Average user visits the site 40 times per month

• You can engage as a single person or organization

• Getting started with Facebook:• http://mashable.com/guidebook/facebook/

Page 59: 6 Steps to Social Media Success

Micro blog of 140 characters or less Primarily accessed on mobile phones Send out blasts of information OR Guide people to an action Average of 140 million tweets per day Getting started with Twitter

http://mashable.com/guidebook/twitter/

Page 60: 6 Steps to Social Media Success

Twitter Terms

A tweet is an expression of 140 or less characters@ signs link a person or an organization to your tweet

RT is retweet, which means you’re sharing information with your audience that someone has shared with you

# is a hashtag and it is used to invite other people to follow a particular conversation

Page 61: 6 Steps to Social Media Success

Twitter Terms

Page 62: 6 Steps to Social Media Success

• YouTube is a video sharing and video archival platform

• Demographic of site use is broad: 18-54 years old• Videos can easily be shared on websites, Facebook

and Twitter

http://mashable.com/guidebook/youtube/

Page 63: 6 Steps to Social Media Success
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http://youtu.be/cL9Wu2kWwSY

Page 67: 6 Steps to Social Media Success

http://www.google.com/search http://www.facebook.com/marketing http://www.twitter.com/search http://www.youtube.com

Social Media Resources