V.I.P. NewsThe Eugene Police Department’s Volunteers in Policing Newsletter

Spring/Summer 2010

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In This Issue

Carrie’s Corner

March 2010 Volunteer of the Month:Willard Grabofsky

Volunteer Assembles Binders for HeavyTruck Collision Investigation Training

An Excerpt from a Seniors on PatrolShift Briefing Report

Volunteers Serve as Actors in PublicService Announcement

April 2010 Volunteer of the Month:Clarissa Warrick

Volunteers Participate in PoliceMemorial Ceremony

Volunteers are Celebrated at NationalVolunteer Week Event

Congratulations to Volunteer of theYear Bob Walker

Volunteer Photographer Dmitrivon Klein Commended withPartnership Award

Bob Walker Commended for VolunteerService

May 2010 Volunteer of the Month: RonReichenberger

Volunteers Assist Violent Crimes Unitby Participating in Live Lineup

June 2010 Volunteer of the Month:Linda Nalin

Volunteers Come to the Rescue

Thank You Notes to Shining Stars

Carrie’s CornerAs of April 2010, the Eugene

Police Department has a volun-teer-staffed Subpoena ServiceTeam (SST)! Prior to the

formation of this team, most of the1,000+ subpoenas served annually were

processed by a paid EPD contractor. The SSTreports to CourtLiaison Administra-tive Specialist ToneeWebber and consistsof six volunteerservers and one whoprovides administra-tive support.

Working in teamsof two, the volun-teers use a variety ofresources to researchmethods for contact-ing individuals theyneed to serve.

Each subpoena is screened for potential safety issues, andthose deemed to be unsafe for volunteers are served byemployees.

In their first two months of operation, the volunteersserved 206 subpoenas. By ending the contract and utilizing

volunteerservers, EPDexpects tosave $30,000+annually.

Jack Weiser (left) and Chet Duncan (right)

Marcia Long (left) and Greg Zahar (right)

March 2010 Volunteer of the Month: Willard Grabofsky

Willard Grabofsky has been selected as volunteer of the monthfor March 2010. Since September 2007, he has been activelyinvolved in the Volunteers in Policing Program. He retired in2006 from Ag West Supply in Harrisburg where he was a ma-chine and parts salesman for twenty years. Before that, he was afarmer in Malta, Montana where he had 900 acres of plowedground and 3,000 acres of grass; plus 55 head of cattle and 1,000hogs! Willard also served in the Air Force as a jet engine me-chanic and one year during the Vietnam War.

He became interested in volunteering with EPD when he sawtelevision coverage about the Squad Car Maintenance Team(SCMT). He joined the SCMT and later became interested in theSeniors on Patrol (SOP) Team. After going on a ride along withthe SOP, he was instantly hooked!

Serving on both teams has been enjoyable for Willard; heappreciates the friendships he has made with his fellow team-mates. When asked what he enjoys most about each assignmenthe said, "With SCMT I like shuttling the patrol cars back andforth from City Hall to Fleet. And with SOP I especially enjoydoing home vacation checks. It is rewarding making sure their home is safe while they're gone and I enjoyseeing the different yards and water features. I get great ideas for my home!" (One of his favorite pastimesaside from spending time with his eleven grandchildren is working in his yard and garden). Volunteering withEPD is very rewarding to him and he takes a lot of pride in knowing he is assisting others and his community.

VIP Program Manager Carrie Chouinard had this to say, "Willard has been an outstanding addition to theVolunteers in Policing Program. He is personable, genuine, courteous, dependable and generous. I can'tthink of one single quality about Willard that I do not admire. I am so thankful that he chose to share some ofhis free time and exceptional talents with the Eugene Police Department." SOP Supervisor Debbie Janecekhad this to say about him, "Willard is a first class team member and is always willing to take on extra shiftsand assignments. Willard is well liked by his teammates and represents the department well with our citi-zens. Because of this and more, Willard is well deserving of Volunteer of the Month."

In addition to his volunteer duties with SCMT and SOP, Willard has assisted with numerous episodicevents such as the 2008 Olympic Trials, the EugeneCelebration Parade, and security for the Command Busduring UO football games. He has also helped withcrime prevention operations focused on propertycrimes hot spots, was a bicycle registration assistant, arole player for an active shooter in-service for policetraining, and is a graduate of the Citizens’ PoliceAcademy. Since 2007 Willard has contributed 1,070hours of service to EPD!

Congratulations Willard on being Volunteer of theMonth for March 2010. Your dedication and commit-ment to the department is very much appreciated.Thank you!

By Holly Mathews, VIP Program Assistant

Volunteer Assembles Binders for Heavy Truck Collision Investigation Training

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Volunteers Serve as Actors in PublicService Announcement

In an effort to recruit additional Seniors onPatrol Team volunteers, a public service an-nouncement (PSA) was recently taped. Volun-teers Andy Graziano and Ron Reichenberger (inthe foreground at the table) served as the actorsfor the PSA. A special thank you to InternalAffairs Program Coordinator Cindy Colemanand volunteer Bob Walker (in the background atthe table) for role playing as Full City custom-ers. Tapes of the PSA were delivered to localtelevision stations and should be aired soon.

An Excerpt from a Seniors on PatrolShift Briefing Report

On duty: Volunteers Tony LaMarche and Don Lucas

Shift Date: April 30, 2010

In service @ 0900.

Decoy car to 30th and Spring then to 28 and Tyler. Wealso used the radar gun in both of these locations.

Patrolled Josh & Pam neighborhood, W. 11, VRC area,Delta Oaks and Costco.

Performed two vacation checks.

Had one cite and 3 warnings.

We were on our way to cite a car parked illegally (a callfrom Marcia) at Chipotle grill when we were dispatchedto Adams Elementary School to search for a boy whohad run away from the school. There were twosergeant's vehicles and two patrol vehicles alreadyinvolved in the search. As we passed a park/orchard acouple of blocks from the school, we spotted the boywell camouflaged in one of the trees. Boy found, all'swell.

Secured @ 1415.

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By Officer Ron Tinseth

Marcia holding a completed training binder

I want to thank Marcia Long for her assistance in compilingclass material for an Introduction to Heavy Truck CollisionInvestigation class we recently hosted. There were 50+ studentsregistered for the class and each student needed a workbook.These workbooks had 10 sections and hundreds of pages. Somesections were color and other sections were black and white.This topic is very complex and each student got a great refer-ence manual from the class.

Marcia did a great job compiling each section accurately.The end product was very impressive and the Department'sprofessional image was enhanced. We partnered with OSP tosponsor this class. The OSP instructors were very impressedand look forward to continued joint operations/trainings withour agency.

April 2010 Volunteer of the Month: Clarissa Warrick

Clarissa Warrick has been selected as volunteer of themonth for April 2010. She is a full-time senior biochemistrymajor at the University of Oregon and works part-time(graveyard mind you) in distribution at the Register-Guard.

As if that is not enough on her plate, Clarissa teachesjazz and hip hop dance at a local dance studio a few times aweek. Did I mention that she also volunteers with theForensic Evidence Unit (FEU) on average nearly 40 hours amonth?

Clarissa has been volunteering since August of 2009 andhas already contributed 270 hours! Forensic Analyst LisaPope, had this to say, "Clarissa is doing a great job! She is atrustworthy, intelligent and hardworking volunteer, and isalways very cheery and enjoyable to be around. Our staffrelies on the hard work Clarissa brings to the laboratory.We are extremely lucky to have her as a volunteer and lookforward to the day when she is hired into the field andbecomes an important member of the Forensic ScienceCommunity."

FEU Supervisor Jason Petersen echoed her commentsand added, "The entire lab is grateful for the hard work thatClarissa does. We normally have at least six volunteersworking to assist with our workload, but for the last two months Clarissa has been the only volunteer we

have had and she has been a huge asset."When asked what she enjoys most about volunteering she

replied, "I enjoy the people! Everyone laughs and jokes. Plus Iam learning so much and there is a lot to do." Aside from herroutine clerical duties, Clarissa also helps FEU staff by mixingchemicals and processing various pieces of evidence with thecareful guidance of staff members. This is very exciting to her asit allows her to gain hands on experience. She hopes to be aforensics analyst someday and has had an interest in forensicssince she was eight years old. She really appreciates the experi-ence she has gained as a volunteer.

In addition to volunteering with the FEU, Clarissa has assistedwith the Prevention Convention, helped staff a Special Olympicsproducts holiday sale, and served as a role player for a fieldforce/crowd control training.

Congratulations Clarissa on being April's volunteer of themonth! You are highly deserving of this award and we are sograteful for your dedication, commitment and support to thedepartment.

By Holly Mathews, VIP Program Assistant

Volunteers Participate in Police Memorial Ceremony

On May 6, 2010 Oregon State Police held a Police Memorial Ceremony in Salem to honor fallenofficers who died in the line of duty. The Eugene Police Department sent a team to assist with WreathPresentation and other assignments. In addition, EPD honored its fallen officers, Oscar Duley andJesse Jennings Jackson, who gave their lives in service of their community.

Seniors on Patrol volunteers Tony LaMarche and Ron Reichenberger also attended the ceremony,traveling to Salem in their marked volunteer vehicle.

Upon returning from Salem, Tony LaMarche commented, “The proceedings were both touchingand enlightening. It was impressive watching the ceremony as it unfolded. It was done with greatprecision and professionalism adding much to the prevailing feelings of sadness for the survivors andhope for a safer future for our law enforcement professionals. It was also exciting to know that atsome level, we are part of the family of these brave men and women. I encourage all of you to makeplans to attend next year's ceremony. Ron and I left feeling proud and honored to have been in atten-dance.”

Ron added, “For me, it was a very emotional event that truly touched me deeply. I am so glad thatTony and I were permitted to make this trip. It was perhaps the most rewarding experience I've had ina very long time. I hope we can attend this ceremony again next year with more Seniors on Patrolinvolvement.”

(L) Tony LaMarche (R) Ron Reichenberger

Volunteers are Celebrated at National Volunteer Week Event

National Volunteer Week (NVW) was April 18-24. Sponsored by the Points of Light Foundation, NVW isabout thanking one of America's most valuable assets - our volunteers - and calling the public's attention toall that they do to improve our communities.

The Eugene Police Department held a celebration for volunteers on April 22 inthe Council Chamber. At this celebration, 63 volunteers received President'sVolunteer Service Awards. This award, based on hours of service, is the mostprestigious volunteer award currently connected to the White House that allAmericans can aspire to achieve. Four volunteers were honored with President'sCall to Service Awards for serving 4,000+ hours since joining the VIP Program.Eighteen volunteers received department service awards for contributing 1,000+hours of service since joining the VIP Program. Volunteer Tony LaMarche (pic-tured at right with Chief Kerns) was presented with the department’s first 5,000+hours pin!

As part of the NVW celebration, Brad Dunlap was honoredwith a surprise award. He was presented with the Oregon Asso-ciation of Public-Safety Communications Officials (APCO)/National Emergency Number Association (NENA) 9-1-1 LocalImpact Award. According to the APCO/NENA web page, “TheImpact Award recognizes any person employed in the emergencytelecommunications field who, by act or deed, makes an ex-tremely noteworthy contribution, thus positively impacting thelocal 9-1-1 jurisdiction in a significant way.” Although Brad isnot an EPD employee, his tremendous service made him eligiblefor the award. Brad is EPD’s longest serving volunteer, andworks full-time as a Corporate IT Director for PeaceHealth.Congratulations Brad!! The nomination was submitted by Cap-

tain Steve Swenson, Operations Manager Pam Collett, Program Manager Kristi Wilde, and Supervisor ChrisAltseimer:

Oregon APCO/NENA 9-1-1 Local Impact Award Nomination“Volunteer Brad Dunlap is a tremendous asset to the Eugene Police Department. His attention to

detail and willingness to work on a variety of projects have been invaluable to our agency. Brad hasworked tirelessly at Central Lane Communications, a part of Eugene Police, since October 2000. At lastcount Brad had contributed nearly 4,500 volunteer hours. We are amazed by the level of commitment anddedication he continually offers us.

Brad is part of our team. I cannot emphasize enough how important his many contributions have been.They have improved our efficiency which in turn allows our staff to be more effective. Brad has workedon data bases, assists police and fire dispatchers with phone calls and is that second set of eye and earsduring critical incidents.

He works equally well with our managers, supervisors, leads and line level employees. His endeavorsand projects, most complex and multi-layered, are too numerous to list. Brad brings a very special depthof knowledge and professionalism to our organization.

Brad is able to multi-task and has the ability and willingness to assess at any given moment where hisenergies should be focused depending on the needs of our ever changing workload.

Brad not only contributes through the products he develops, the data bases he updates and the commit-tees he is part of, he also is there to support our personnel through thick and thin with kind words andthoughtful deeds.

I can say with great confidence that Brad is very well respected by his team members within our Com-munications Center, by personnel throughout our department and the City of Eugene structure.”

Kristi Wilde

CaptainSwenson

Brad Dunlap

Congratulations to Volunteer of the Year Bob WalkerBob Walker (left in the photo with Captain Tilby) was honored as

Volunteer of the Year at the Eugene Police Departments’s AnnualAwards Ceremony on April 28, 2010. Following are excerpts fromhis certificate: “In May of 2008, you joined the Eugene PoliceVolunteers in Policing Program to assist with security needs duringthe Olympic Trials. At the completion of the event, you continuedto serve the department as a member of the Huckleberry Patrolgraffiti abatement team helping keep the midtown area free ofgraffiti. In February 2009, you began your work on the ImageRetrieval Team serving officers and detectives by contacting localbusinesses to determine if any surveillance videos of propertycrimes suspects are available, then coordinating the retrieval of the video and lodging it into evidence. Thisservice has greatly improved the department’s ability to utilize area business surveillance video to solvecases. Recently you have taken on the project of assisting Sergeant Kathy Flynn of the Violent Crimes unitwith recording the incoming Department of Human Services referral forms, a task that has saved the ViolentCrimes Unit countless hours of employee time freeing them to focus on other matters. You have taken thisdata entry task to a higher level, however, when you, utilizing your past experience as a law enforcementofficer, took the additional step to help flag any questionable cases that pass through your tracking system.Not passing up an opportunity to share your services, you have also participated in EPD community eventssuch as the 2008 Safety Fest, the Eugene Police Prevention Convention, and offering your bilingual servicesby assisting with the department’s Mano a Mano Program. For all that you do to help the Eugene PoliceDepartment fulfill its goal of service to the community, you are deserving of recognition as the Eugene PoliceVolunteer of the Year.”

Volunteer Photographer Dmitri von Klein Commended with Partnership AwardDmitri von Klein (shown in the photo below with Chief Kerns) was commended with a Partnership Award

at the Eugene Police Departments’s Annual Awards Ceremony on April 28, 2010. Following are excerptsfrom his certificate: “You have been a part of the Eugene PoliceVolunteers in Policing Program since 2003. In that time youhave served the department by capturing countless photos atevents such as youth camps like Safety Town and the PoliceActivities League, National Night Out, Safety Fest, awardsceremonies, trainings, incidents, and EPD team photos. Inaddition to serving as a photographer, you delivered a Photogra-phy Fundamentals class to employees. Then Training SergeantSam Kamkar remarked that he was impressed by the amount ofwork you put into creating the PowerPoint presentation and thatyour passion for photography and dedication to EPD was quiteapparent in it.

Recently you have made yourself available to respond toSWAT call outs, enabling you to photograph officers at work.The quality and skill with which you capture people and eventshave been so well noted by employees that they now specificallyrequest you to document tactical scenes and training opportuni-

ties. As of December 31 you have taken thousands of photographs for EPD and have contributed nearly 300hours of service. Quick to lend a hand, your talented, professional photography is a precious gift that hasaugmented department resources. Your generous donation of your time and skills are deserving of recogni-tion with the Eugene Police Partnership Award.”

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Bob Walker Commended for Volunteer Service

In February 2009, Bob Walker responded to a request forvolunteer assistance at the 911 Center. Lead CommunicationsSpecialist Steve Peterson wanted to form a team of volunteers toserve as TTY (teletypewriter) testers for calltakers. Bob joinedthe team, and was a valuable contributor. He attended monthlymeetings and served as a tester as needed. Bob was commendedfor his invaluable contributions with this letter:

May 2010 Volunteer of the Month: Ron ReichenbergerBy Holly Mathews, VIP Program Assistant

Ron Reichenberger has been selectedas volunteer of the month for May of2010. He has been volunteering as aSeniors on Patrol (SOP) team membersince March 2007 and has contributed aremarkable 1,637 hours! He came to theVolunteers in Policing Program afterretiring from Meier & Frank where heworked for 44 ½ years, most recently asthe divisional vice president/store man-ager. Ron was also a Reserve Officer forSalem Police from 1967-1972.

He became interested in volunteeringwith the Eugene Police Department afterlearning of the Seniors on Patrol programand has been a key team member eversince. SOP supervisor Debbie Janecekhad this to say, "Ron is a tremendousasset to the Senior Patrol Team; he's a true leader and sets a high standard of excellence. Ron further hasdeveloped several great ideas that we've incorporated into practice, including our Halloween patrols andvacation check follow-up letters to name a few. Ron, we are so fortunate to have you as a member of theSOP team. Congratulations on being selected as Volunteer of the Month."

When asked what he enjoys most about volunteering he said, "I enjoy the interaction with people. Ialso like the feeling I get knowing I am giving back to my community." He especially enjoys the friendshe has made with his fellow SOP team members throughout the years and likes being a part of the lawenforcement family (he has had a fascination with law enforcement since the age of 12). He and fellowSOP team member Tony LaMarche recently attended the Law Enforcement Memorial in Salem. Ronsuggested a group of SOP team members attend the memorial and drive one of the SOP team patrol cars.He said once they got there they received numerous positive comments from police personnel from allover the state thanking them for showing their support. Ron said it was an awesome sight seeing the SOPteam car parked alongside patrol vehicles from all over the state. It was a proud moment for him.

Ron is also proud of the fact he has kept track of the number of disabled parking violations citations hehas written since coming aboard in 2007. So far he has written 215! He has also served in other volunteerassignments over the years including participating in the VIP Program's entry in the Eugene CelebrationParade (including washing, waxing and detailing SOP vehicles in preparation for the parade), providingsupport at the Traffic Enforcement Unit's Child Safety Seat Clinic, serving on the community interviewpanel for the police auditor hiring process, and assisting the Crime Prevention Unit with bicycle registra-tions.

On a personal note, Ron and his wife Joanne will celebrate their 40th wedding anniversary this month.They'll be joining a group of friends they've known for over twenty years to celebrate in sunny California.Although, Ron admitted, they scheduled their trip so he can be back in time to make his next SOP shift.

Ron, thank you for your continued support, dedication and hard work; you are truly a valued memberof the Eugene Police Department and we are so lucky to have you as not only a volunteer but a part of theEPD family. Congratulations!

Volunteers Assist Violent Crimes Unit by Participating in Live Lineup

In May, volunteers Tony LaMarche, Greg Zahar and Willard Grabofsky assisted the Violent CrimesUnit by participating in live lineups. Detective Ralph Burks sent the following thank-you notes tothose who participated:

“Carrie, thanks for letting us useyour people. They helped usimmensely and were very profes-sional. These events do not hap-pen often, but when they do, it isnice to have people willing to helpus out. This really was a big dealas this case includes over tenrobberies in the Eugene, Spring-field and Lane County areas. Onceagain, we really appreciated theirhelp and professionalism.”

“Thank all of you for assisting us with this case and those who allowed them to assist. This was asignificant event for three different law enforcement agencies to tackle. In person lineup are rare, butsometimes required, as was this case. This series of armed robberies included 18 different business

robberies (in threedifferentjurisdictions) overfive months with alarger number ofvictims. None of usin the unit can recallhaving this manyrobberies attributedto a single suspect.Thanks again forassisting us with thisgrueling task.”

TonyLaMarche Greg

Zahar

WillardGrabofsky

Lineup on May 10, 2010

Lineup on May 24, 2010

Linda Nalin has been se-lected as volunteer of the monthfor June of 2010. She spent 25years working for the federalgovernment in a variety ofpositions before retiring as apersonnel management special-ist with the U.S. Department ofCommerce in Seattle.

Linda learned of the Volun-teers in Policing Program whenshe and her husband wereunfortunate victims of propertycrimes at their home. Shewanted to be proactive aboutproperty crimes instead ofcomplaining about it and feltvolunteering with EugenePolice would be a great start.

She has been volunteering as a Records Section Assistant since July 2009 and has loved every minuteof it. So far, she has contributed 120 hours of service! Lead Records Specialist Jessica Shankle had thisto say, "Linda's great. There are so many things about her that make her an asset to the department. Shealways has a "hello" and "how are you doing?" for everyone and she is an incredibly hard worker. Fromthe time she gets here until she leaves she is constantly working. She has been primarily working onprocessing the old reports for scanning. We wouldn't be nearly as far along without her help."

Records Supervisor Joyce Schiavone added, "Linda is really, really great! She helps out a lot and isvery reliable and is open to helping out wherever she can."

When asked what she enjoys most about volunteering Linda replied, "The camaraderie. Everyone is sofriendly and helpful. They're a fun group to be around. Even though it is serious business they're dealingwith, they're able to laugh, joke and have fun." Part of her volunteer duties is to ensure Records docu-ments are ready to be scanned into Laserfiche. This involves literally looking at every document, whichcan be pretty monotonous at times. However, Linda doesn't mind. She finds the police environment ofher assignment very interesting (she is an avid fan of "Cold Case" and "CSI" TV series) and enjoys know-ing she is giving back to her community through volunteering.

Most recently Linda volunteered to work on a special assignment from home for Court Liaison admin-istrative specialist Tonee Webber. The assignment required her to go through a stack of 4-part impoundforms and mark out the business name, address and phone number of a tow company we are no longerusing. Because of her work, we are able to continue using these forms. Linda: we appreciate your posi-tive attitude and continued support of Eugene Police. Congratulations on this deserving award!

June 2010 Volunteer of the Month: Linda NalinBy Holly Mathews, VIP Program Assistant

Thank You Notes to Shining Stars

I just wanted to say thanks for all the Squad Car Maintenance Team does. Theyhave dropped everything several times in the past to assist me with various projects.They have taken cars to shops for me that have a vendor waiting to do maintenance formultiple patrol cars. They also have transported marked units for me to training and2nd and Chambers with hesitation. Again, just a note of thanks for all they have done and offer to do.

Officer Bob McDermedI just wanted to say thank you for all of your help with my recovery. Having the Squad Car

Maintenance Team be able to transport me home at the end of my shift was a tremendous help. I amcurrently able to again place weight on my ankle and am learning how to walk again. It is a long roadfor recovery but I am making good progress. Thank you again for all of your help.

Officer Ryan BurksSquad Car Maintenance Team volunteers: I would like to thank each and every one of you for your

assistance. It allowed an injured officer to remain productive and connected with the department!!!Sergeant Kris Martes

I just wanted to send a note on how much I appreciated the help with Detective Holly Grimesretirement ceremony. Volunteers Marcia Long and Tony LaMarche did a wonderful job. They workedso hard and everything was done when I got there to help set up. They helped during the ceremonyand it was a blast hearing the stories and seeing the retiree's from days gone by. They stayed andhelped put everything back in order. It went off so smooth. I also want to say how much I enjoyworking side-by-side with them. It made a job seem more like fun. Big hugs and big thanks.

Senior Administrative Specialist Tammy Breach

V.I.P. News is a quarterly newsletter for the Eugene Police Department’s Volunteers in PolicingProgram. We welcome your comments and suggestions. If you would like to be removed from oradded to our mailing list, please contact Carrie Chouinard, Volunteers in Policing ProgramManager, at 541-682-5355 or carrie.f.chouinard@ci.eugene.or.us. For more information on theVIP Program, visit www.eugene-or.gov/policevolunteers.

Volunteers Come to the Rescue

Patrol Division administrative specialist Rachel Andersonand AIC Patrol senior administrative specialist Cheryl Dumaswere feeling a little overwhelmed with the task of clearingdata from over 160 defunct patrol cell phones. On a whim,Rachel and Cheryl contacted the Volunteers in Policing Pro-gram to request volunteer assistance with this special project.Three volunteers quickly replied: Terri Wright, Kim Olsonand Carolyn Hansen. The dynamic trio was able to clear oldvoice mails, contact lists, text messages and pictures from thedeactivated cell phones within four hours. This was a tedioustask that would have taken Rachel and Cheryl a lot longer tocomplete given their everyday work load. Cheryl stated,"Wow! All three volunteers did an excellent job on deletingold information on the many turned in phones. Theyworked so efficiently and in such a timely fashion, it wastruly amazing. We couldn't have asked for better help."Thank you to Terri, Kim and Carolyn!

By Holly Mathews, VIP Program Assistant

From left:Terri Wright, Carolyn Hansen, Kim Olson