questback "above and beyond the annual employee survey"
TRANSCRIPT
Above and Beyond the Annual Employee Survey Richard Pinder and Nicky Bowman
2nd July 2015
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1 Introductions & Questback
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Richard Pinder Account Director
Nicky Bowman Account Director
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1 Survey polls
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1 Agenda
! Drivers for change ! How do we all use feedback and insight in every day life? ! What is the status-quo and is it sufficient?
! An evolving approach ! Conclusion
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1 Changing Drivers in Employee Insight
Change Drivers
HR and Business Operations Merging
Culture Changes Data Driven Decision Making
Talent Scarcity
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Feedback is part of our everyday life
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…and our business life
HOW DOES THIS APPLY TO EMPLOYEE ENGAGEMENT AND IS THE STATUS QUO SUFFICIENT?
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1 A typical Employee Insight map
Annual&Employee&Survey&
&Ac1on&Planning&Repor1ng&Analysis&
Pulse&Surveys&
Pulse&Surveys&
Local&/&Department&Surveys&
Analysis&
360&Feedback&
Analysis&
New&Joiners&Surveys&
Analysis&
Chat&
Community&
Intranet&
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Training&&Evalua1on&
Analysis&
Exit&survey&
Analysis&
AN EVOLVING APPROACH
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1 New Approach
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Scheduled
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1 Scheduled
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1 Ad Hoc
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Scheduled
Adhoc
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1 Leadership Forum
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1 Always On
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Always On
Scheduled
Adhoc
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Mobile First and “Always On”
COMBINED ACTIONABLE INSIGHT IN ONE PLACE
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Actionable Insight
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Detailed view
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Employee Insight Curve
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Survey result
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1 Benefits
! Rich, authentic feedback ! Increased engagement ! Reduced costs
! Process that underpins cultural change ! Shortens the time from feedback to insight
! Drives better business outcomes ! Integration from multiple sources identifies causality and
impact
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1 Conclusion
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