mapping out your journey to converged infrastructure
DESCRIPTION
Converged Infrastructure implies the ability to pool resources, streamline management, and in the end, the ability to more rapidly and flexibly provision infrastructure and services. If planned and executed well, convergence not only lowers complexity for customers but also enables shared-service model of computing - path towards private cloud. This session will offer the blueprint for developing a detailed plan based on objective analysis and capabilities most relevant for converged infrastructure adaption within your data center. You will hear how HP Converged Cloud Capability Model speeds-up the planning phase across people, process and technology.TRANSCRIPT
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BB2582 – Mapping out your journey to Converged Infrastructure Chris Coggrave /June 12, 2013
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice 3
Challenges and questions Lots of challenges: • Rate of change is increasing
• New technologies, new IT delivery models
• Aging data centres and IT
• Increasing business demands
• Lack of alignment with the business
And even more questions: • What will happen in the future?
• How can we understand what is important ?
• How can we prepare for all this?
• What action should we take ?
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Key data center challenges
Financial Legal Risk
Environment Technology Adapt
Optimize
Manage
Transform
External
Internal
Regulatory
Space Power Cooling Capacity Availability
Labour Skills
Energy
Utilization Cost Obsolescence Issues
Converge
Strategy – Plan – Design - Implement
Applications
Storage Network
Management
Facilities Servers
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IT infrastructure is being stretched too far
Security Cloud Big Data Mobility
Rigid Infrastructures
30%
70%
New IT Project Initiatives
Ongoing IT Operations
Too many products Too many tools
Set approvals,
Access controls
Test and quality
Activate service
Coordinate install
process
Business selects
application
Patch VMs, OSs,
applications
IT plannin
g meetin
gs
Set up networ
ks
Purchase
assets
Set up Facilities
Set up
storage
Load OS
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Load OSs Install servers
Load VMs
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Deploy applicati
on
Manage over
lifecycle
With too complex processes Yields too little innovation
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The data center of the future
Efficient and effective
Modular and elastic
Shared resource pools
Real time monitoring & control Policy based
Fully service oriented Fully automated Self regulating
Green
Mature standardized processes
Fully available and resilient
Business centric
Integrated
Right sourcing
Converged
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Moving from present to future
Traditional data centre
Converged Data Center
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With a destination: Converged Cloud
Which requires a roadmap: Transformation Journey And a vehicle to help you get there: Converged Infrastructure
Getting there - it’s a journey.....
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• Build & consume right mix of services based on service requirements
• Leverage best of traditional IT, private, managed & public cloud
• Manage & secure hybrid environment to reap value & mitigate risk
The Destination – Converged Cloud
Build on-premises cloud services
Consume off-premises services
Services Anywhere
HP Converged Infrastructure The Ideal Foundation for Cloud
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Dedicated
Technology Focus
Project-based IT islands
Virtualized
Optimization Focus
Virtualization Consolidation
Automated
Services Focus
IT/business alignment Service portfolio &
catalog
Agility focus
Self-service hybrid sourcing
Dynamic, automated scalability
Business Focus
IT as a business Global class, supply services internally &
externally
Service broker
Infrastructure & Operations Maturity
Cost Reduction
The Road Map: Data Center Transformation Journey
Developing flexible infrastructures to support hybrid IT delivery models
Elastic
Service provider Standardized Optimized Service enabled
Shared
Private Cloud
Hybrid Cloud
Public Cloud
Converged Infrastructure
Converged cloud
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The Vehicle: HP Converged Infrastructure Accelerating IT for better business results
The Foundation for HP Converged Cloud
What is it?
HP Converged Infrastructure is a blue print for the data center of the future that accelerates the provisioning of IT services and applications by integrating servers, storage, networking, security, power, cooling and facilities into shared pools of interoperable resources – all managed through a common management platform, delivered via world-class services.
Facilities
Services
Servers Management
Storage
Security Network
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Levels of convergence
AppSystem
VirtualSystem
BladeSystem
CloudSystem
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Drivers
• Organisation size
• Skills
• Culture
• Vendor alignment
• Existing management tools
• Existing process maturity
• Standardisation
• Timing
• Financial
• Risk aversion
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Conventional Infrastructure Converged Infrastructure
Network Server
Storage Management
Security
Consolidate Standardise
Virtualise Automate
Share
Tactical Approach
Strategic Approach
Move forward at your own pace and preference Simplest way to transform your data center
A comprehensive, holistic plan that includes facilities, IT infrastructure, people & process
Individual projects to improve data center efficiency and effectiveness through incremental introduction of modular building blocks
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Converged Infrastructure Benefits
0 10 20 30 40 50 60
Lower data center facility powerand cooling costs
Improve disaster recovery
Improved business agility
Lower total cost of ownership
Improve utilisation of ITresources
Fewer management tools andimproved IT staff efficiency
Those that are aware of Converged Systems (n=77) Current users of Converged Systems (n=60)IDC Worldwide Converged Systems 2012-2016 Forecast: Adoption Fueled by Faster Time-to-Market Demands, doc #237979, November 2012.
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IDC Survey – Business Value of Convergence Methodology
Survey to evaluate the business value increase that enterprises achieve as they advance their convergence maturity. • “Work”: Throughput the data center
pushes through - by assessing the network capacity to / from the data center.
• “Converged-ness”: The percentage of the data center resources that administrators can deploy from a pooled collection.
• “Cost”: Annual budget for equipment hardware, infrastructure software and IT infrastructure administration staff.
• Results are presented in three categories:
• IT labor costs per GB throughput – total data center throughput divided by the IT labor to manage all data center operations
• Mean time to deploy new services such as a new application
• Infrastructure and application availability
Source: IDC, Business Value of Converged Infrastructure: A Research Brief for a White Paper Sponsored by Hewlett Packard, Doc #228577, May, 2011
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Effect of Increased Convergence Levels on IT Costs, Uptime, and Speed of Deployment
Most enterprises are here
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Converged Infrastructure Challenges
0 20 40 60
IT organisation not structued to implement required changes inprocesses and policies
Single point of failure
Concerns about technical maturity/reliability
Difficult to segregate/protect data across multiple users
Difficult integrating with current infrastructure and management tools
Lack of visibility into traffic patterns in converged systems
Concerns with meeting application SLAs
Single vendor lock-in
Lack of staff skills
Cost/doubt the projected ROI
Those that are aware of Converged Systems (n=77) Current users of Converged Systems (n=60)
IDC Worldwide Converged Systems 2012-2016 Forecast: Adoption Fueled by Faster Time-to-Market Demands, doc #237979, November 2012.
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What is the benefit to my business?
What is Converged Infrastructure?
How long will it take ?
Where should I deploy it?
What approach should I take?
How does it relate to cloud ?
How will it impact my business?
How should I deploy it ?
Key questions….
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Simplifying and Enabling the Future thru Convergence
Converged Systems
Converged Data Center
• Fully Automated – Fully Agile – Fully Seamless Data Center
• Simplify the customer experience – shifting your focus from IT to enabling the Business
Converged Services
=
Foundational for: Cloud | Big Data | Software-defined Data Center
Converged Management
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Converged Systems Virtualization Layer
Choose:
Cloud Layer Choose:
Physical infrastructure
Choose your configuration
Partner Cloud
CloudSystem Matrix
Application Layer Choose:
Portfolio of CloudMaps and
Reference Architectures
None None None
CSM with auto flex + Partner Cloud
CI System Platform
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HP Fusion Controller
Servers Network Power & Cooling Storage
Management
Converged Management
•one tool •one view •one model
Simple, Fast, Powerful
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Converged Services
Converged Management & Security Services
Adapt people process and technology to transform to Converged Infrastructure • CI CM Model • CI Transformation
Workshop • CI Strategy & Roadmap
Service
Architect, design, implement and integrate Converged Infrastructure products • CI Platform Migration
Services • CI Discovery Service • CI Design & Implementation
Services • Data Center Care Services
Integrated CI Management with full lifecycle CI security services • CI Management
Services • CI Security Services
Converged System Services
Converged Strategy & Roadmap Services
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Exploiting Converged Infrastructure
Transformation Workshop
Roadmap and Business Case
Piloting
Design
Understand what converged infrastructure is, how it will impact the organisation and build a vision
Define present and future states, build a roadmap between them and develop a business case
Get hands on experience before deploying in an operational environment
Develop an architecture & detailed design of a converged infrastructure for the data center
Implementation Plan, implement, test, train & manage deployment of a converged infrastructure in the data center
CI-Capability Model Assessment
Understand the capability and maturity of the existing IT Infrastructure
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Converged Infrastructure Capability Model Assessment
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CI-CM Process
HP Converged Infrastructure capability assessment
NOTE: The CI-CM engagement process described here provides a general overview. The actual process may vary to best address your unique needs and priorities
1 2 3
4 5 6
Introduction to CI/CI-CM, gain customer sponsorship, explain CI-CM Questions
Customer data gathering
Face-to-face discussion to review data
Preliminary discussion to review conclusions and draft recommendations
Preparation for customer-specific recommendations
Presentation of findings & recommended approaches
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Definitions
CI-CM Domains
Domains
Technology & Architecture
Governance Culture & IT Staff Management Tools & Processes
Moving from dedicated hardware, software, database, network and infrastructure applications to more cost-effective pooled, shared, and automated resources
Addresses resources used to plan, manage and improve infrastructure service delivery from project-based tools and information to standard, integrated tools / processes and information collection for end-to-end management aligned to the business
Addresses the IT organizational structure, roles, responsibilities, work environment, etc. to move from technology-oriented to a more service-oriented, business centric environment
Moving IT as a cost center (constrained to annual allocated budget) to an IT governance model that provides real time alignment of supply and demand with a consumption-based funding model
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Definitions
CI-CM Stages of capability
• Automatic management and reallocation of infrastructure based on business process needs • IT becomes a trusted business innovation partner
• Hybrid Delivery - Infrastructure is offered as a combination of public and private cloud environments Flow management tooling allows the customer to combine multiple sources for IT capability into one integrated usage of IT resources
• Service Enabled - Infrastructure offered as a service, with tiered service levels, supported by service centric integrated IT processes
• Standardized - Standard technologies and architectures, standard management tools and processes, technology-based with Rationalized technologies and architecture, rationalized management tools and processes, with cross functional IT infrastructure expert teams
• Silo - Project-based decisions and dedicated infrastructure, Ad Hoc management tools and processes, technology-based IT organization, cost center managed to budget. This delivery model can be found in most of IT organizations. It’s the traditional IT delivery model
Stage 1: Silo
Stage 4: Hybrid Delivery
Stage 5: Dynamic reconfigurable services
Stage 2: Standardized
Stage 3: Service Enabled
Cap
abili
ty
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Current and future state vis-à-vis industry averages
CI-CM
Stage 1: Silo
Stage 4: Hybrid Delivery
Stage 5: Dynamic reconfigurable
services
Stage 2: Standardized
Stage 3: Service Enabled
Sta
ges
Future State
Customer
Current State
Personal Roadmap based on priorities
Domains
Technology & Architecture
Governance Culture & IT Staff Management Tools & Processes
• Dedicated, Project-Based
• Standardized Technology
• SOA- Compliant Infrastructure Services
• Converged, Pooled, Automated Infrastructure
• Technology Focused
• Departmental/ Teams
• Cross Functional Expert Teams
• Service Focused
• Business Process Focused
• Manage to Project Resources & Budget
• Centralized Policies, Supply Constrained
• Centralized Governance
• Supply Driven by Service Demand Forecast
• Real Time Alignment of Supply to Demand
• Project-Based Management Tools & Information
• Ad Hoc IT Processes
• Standardized Tools Standard IT Processes, ITIL
• Policy-Based, End-To-End, Management
• IT Processes Automated & Integrated with Business Processes
Industry Average =
• Consolidated, Virtualized, Shared Infrastructure
• Integrated, Tools & Information • Collection Consolidated,
Rationalized, IT Processes
• Service-Based Management • Service Centric, Integrated IT
Processes
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Current and future state mapping across domains – Example
CI-CM
• Governance • Culture & IT Staff • Management Tools & Processes • Technology & Architecture
Comparisons can be based on: • Best in class versus industry averages
comparisons • # of employees
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Converged Infrastructure Transformation Workshop
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CI Transformation Workshop Building your customized high-level Converged Infrastructure roadmap in 1 day !
One day interactive roadmap discussion between 2 to 3 senior HP consultants and customer executives/IT management (about 5-7 persons) covering transformation phases and activities, resulting in high level customer specific CIT roadmap.
After participation in the workshop, you will be able to:
• Understand the benefits, scope, scale and all critical success factors
• Identify quick wins
• Gain stakeholder buy-in and give traction to any project
• Leverage best practices • Make informed business strategy
decisions
• Lay out next steps in an plan of action
Powerful representation of a Converged Infrastructure Transformation implementation with big size panels and graphics.
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CI Transformation Workshop Panels
Today’s Challenges CI Vision Shared Resources Energy & Sustainability Connectivity
Management Security Transformation Journey
Business Case Organisational Impact
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Workshop roadmap board
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Process
Discussion at the panels Map panel notes to roadmap board Complete roadmap board
A highly interactive, thought- provoking workshop with key decision makers in a single day
Present final report
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Learnings • Build consensus
• Get everyone on the same page – what converged infrastructure is and is not
• Understand your key business drivers
• Develop a shared future vision
• Clearly understand benefits and barriers
• Get management buy in
• Define scope and objectives clearly
• Break down departmental stove pipes
• Take an holistic approach – understand inter relationships
• Define metrics for success
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Converged Infrastructure Roadmap and Business Case
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CI Roadmap and Business Case Service Develop a road map and plan Format 8-16 weeks service, can be split into 3 segments For CIOs who have decided to transform their
organization to a shared service model, and want a comprehensive plan
A structured approach using HP’s Roadmap Capability Framework and sophisticated transformation planning tool.
Gap analysis between current state and vision with defined phases, end-states and benefits
Results Module I: Future state definition Module II: Roadmap Planning report
• Current state assessment • Transformation road map • Set of project briefs
Module III: Business and ROI case Executive presentation on results
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Characteristics
Technical Infrastructure & Architecture
Service Management Framework
Governance, Finance & Security
Culture & Staff Best Practice Processes
Service Portfolio Management
Stage 5: Service Broker
Cloud services optimized infrastructure
Continuous value management optimization
Value based pricing Embedded commercial & security management
Business/commercial centric
Value chain optimized processes
Commercial service portfolio management
Stage 4: Service Provider
Automated Infrastructure pooling
Value chain based service management
Variable IT costing Optimized policy management
Customer centric behavior
Service strategy processes
Service brokering
Stage 3: Service enabled
Shared virtualization infrastructure
Integrated information & service management
Service driven Policy principles
Service focused Process Optimization Service with OLAs and specification
Stage 2: Optimized
Consolidated, negotiated functionality
Enterprise IT information management
Negotiated budget/resource management
Expertise Teams Planning processes SLA based technology services
Stage 1: Standardized
Enterprise infrastructure architecture
Management control by function/element
Joint, agreed budget driven, hierarchical management
Departmental silo’s & competency hero’s
Operational processes Defined technology services
Comprehensive roadmap for the journey Need to know where you are and where you are going
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Roadmap and Business Case
Define Current State & Gap
Develop Future State
Create a Roadmap
Build a Business Case
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CI readiness criteria
Technology Management Governance
• Consolidation, Virtualisation, Automation
• Resource pooling/sharing • Capacity management
• Control & decision making • Business – IT alignment • Supply & demand matching • Architecture & standards
• Information availability • Monitoring & reporting • Integration of data • Dashboard & tracking
People Process Services
• Organisational structure • Roles and responsibilities • Culture, management style • Measurement & appraisal
• CMM level attainment • ITIL adoption • Focus on process
management • Level of process
automation
• Services catalogue • Services levels • Service provisioning • Service differentiation &
pricing
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Deliverables
• Present state assessment
• Future state vision
• Gap analysis
• Transformation program plan
• Project modules and interdependencies
• Alternative scenario’s within the roadmap
• Recommended organisational state
• ROI and pay back analyses
• Summary of benefits
• Recommendations
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Learnings • It’s more than just technology – process & people
• Involve all impacted areas of the business
• Build cross functional teams
• Focus on business case and not technology
• Get a clear understanding of where you are starting
• Identify political roadblocks and deal with early
• Look for quick wins, communicate success
• Sell benefits to impacted parties
• Progress multiple domains in parallel
• Define bite sized projects
• Communicate
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Summary
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Converged Services
Converged Management & Security Services
Adapt people process and technology to transform to Converged Infrastructure • CI CM Model • CI Transformation
Workshop • CI Strategy & Roadmap
Service
Architect, design, implement and integrate Converged Infrastructure products • CI Platform Migration
Services • CI Discovery Service • CI Design & Implementation
Services • Data Center Care Services
Integrated CI Management with full lifecycle CI security services • CI Management
Services • CI Security Services
Converged System Services
Converged Strategy & Roadmap Services
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Critical Need: Relevant Cloud and CI Skills Gartner's 2012 CIO survey data showed that over 60% of CIOs surveyed across all industries and geographies indicate the need to significantly improve IT skills during the next four years.
A lifecycle approach to CI & Cloud skills & experience
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Data Center Care
• Build innovation and efficiencies for transformation and continuous improvement • Realize ROI with one accountable partner
• Service experience built on a relationship delivers agility and excellence
Business value
Expert guidance
Primary Service Provider
Reactive Services
Assigned Account Team
Proactive Services
Enhanced Call Handling
Tailored
Entire IT environment
Single Point of Accountability
HP Technology Support HP Technology Consulting
Strategy & Roadmap
Architecture & Design
Integration
Cloud
Critical Facilities
IT Infrastructure
Security
Datacenter Care
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Maximizing the Investment to Convergence Sale-Leaseback – from fixed to
flexible assets
• Immediate cash infusion -> direct access to capital
• Retain use and benefit of equipment (predictable refresh cycle)
Buyback & Takeout – retire legacy systems
• Maximize end-of-life value of assets -> remarket before recycle (HP & non-HP)
• Disposition of current assets in compliance with industry standards (data privacy &security)
Refresh Structure – IT lifecycle management
• Ability to easily scale infrastructure up or down based on business needs
• Optimize future technology updates (avoid asset lock-in)
Flexible Investment – customized solutions
• Move away from a costly asset ownership model (shift from Capex to Opex) – lower TCO higher ROI
• Pre-owned and rental systems may help reduce transition costs
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HP Technology Services… the know-how to make technology work for you
Support 1.7 million SAP users in 54 countries
SAP Partner of the Year
Delivered 100,000+ SANs worldwide
Customers in 90%+ of the Fortune 100
6,000 high-availability experts
48,000 Microsoft-trained professionals
13,500 ITIL-certified professionals
7,600 network infrastructure & voice professionals
2,500+ ServiceOne partners
Highest mission-critical customer loyalty: 95%+
Designed 50 million square feet of data centers,
60+ greenfield data centers, and 60% of all LEED-certified data centers
Support available:
• 24hx7, 365 days per year
• Covering 24 time zones
• In 30+ languages
• HP presence in 180 countries
Deliver private cloud in 30 days
40,000+ CUSTOMER touchpoints daily
1,000+ Converged Infrastructure & CloudSystem implementations
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HP can help you on your journey
• Market leading CI products
• Lifecycle CI Services …from strategy to support
• Unique expertise – models and tools
• A trusted partner for your journey
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For more information
Converged Attend these sessions
• BB3550 Managing converged infrastructure: service availability for hybrid cloud delivery
• Converged Infrastructure Trend 1: Converged Systems - Everything you need to know in 30 minutes
• DT2581 Converged infrastructure trend 3: Software Defined Datacenters – top five things you need to know
• TK2578 Converged infrastructure in a cloud world
Visit these demos
• HP Converged Infrastructure Consulting Services, 611
• Data Center Facility for a Converged Infrastructure, 610
• FlexibleDC, the future of modular data centers, 752
After the event
• Contact your sales rep
• Visit the website at: www.hp.com/services/convergedinfrastructure
Your feedback is important to us. Please take a few minutes to complete the session survey.
Converged Infrastructure Transformation Workshop Bassano 2707
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