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2016 Jack Henry & Associates, Inc. 2016 Jack Henry & Associates, Inc.

SilverLake Fireside ChatFall 2016

Phone #: 844-209-2430

Conference Code: 684-94-855

Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc. 2016 Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc.

Thank You for Your Business |

Welcome!

2016 Jack Henry & Associates, Inc.

Your Presentation Team Today

Mark ForbisChief Technology Officer

Ron MosesConsumer & Commercial GM

Stacey ZengelJH Banking President

2016 Jack Henry & Associates, Inc.

Presentation Support Team

Kevin SligarSr. Director, Software Eng.

Susan GeissBanking Operations GM

2016 Jack Henry & Associates, Inc.

Legal Disclaimer: Dates contained in this document are

provided as estimates only and can be changed at any time

at the sole discretion of Jack Henry & Associates, Inc. This

information may not be incorporated into any contract and

should not be relied upon in making purchasing decisions.HANK YO FOR THE

OPPORTUNITY TO

SHARE JHAS STORY

2016 Jack Henry & Associates, Inc.

A LOT of listening

Visiting with many customers and prospects

Melding together the JH Banking team and brand

Enhancing our customer communications

Working very closely with our sales team

Analyzing our business

Planning for the future

Thinking through how we can be even better

So, what have I been doing all year?

2016 Jack Henry & Associates, Inc.

Merger & Acquisitions

Continuing at a steady pace compared to prior years

In-To-Out transactions continue

Security, regulations, and technical talent attraction driving outsourcing

Competition for new business is very keen

Consultant driven

Price sensitive

Term & conditions almost always heavily negotiated

New business often payments or consumer driven

We have an accountability, innovation and delivery focus

We have an efficiency & process improvement focus

Our JHA Banking Brand Environment

2016 Jack Henry & Associates, Inc.

Loans are returning to normal

Payments & consumer culture

Marketing influence CMO

Employing a Self Service Strategy

Margin Compression = Pressure on Fee Income

Bank Management Churn including Generational Turnover

Branch Repositioning & Re-Sizing

Vendor Management

Efficiency Focus

Banking Industry

2016 Jack Henry & Associates, Inc.

Enhancing our customer communications

Fireside Chats, Top 10 priority lists, customer visits, daily announcements

Knocking down the perception of any silos

Providing an increased JH Banking Brand view to customers

How can we gain efficiency & improve as a brand?

Continuous Process Improvement, Blue Hammer

Sales - Continuing our momentum

2013-2016 77 customer additions

Staying Focused on our Top 10 priorities

Communication - Execution - Accountability

Key Items on My Radar

2016 Jack Henry & Associates, Inc.

Look For The Signs

= Missed Commitment

= Completed

= In Process

= Date Change by Jack Henry (will also have accompanying reason)

2016 Jack Henry & Associates, Inc.

Jack Henry Banking FY2016 Report Card

2016 Jack Henry & Associates, Inc.

FY2016 Jack Henry Banking Top 10 List

SilverLake Available Now All screens with 2016

CIF 20/20 Available in 2016 All screens in 2016

Core Director Available with R2015 Xperience framework with R2016

Teller SilverLake Teller Available CIF 20/20 Teller Available Core Director Teller R2017

Roll-out Formed JH Banking Client Services

Education Updating eLearning for Xperience in process

1Xperience

2016 Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc.

2Branch

Anywhere

SilverLake - Available Now

CIF 20/20 - Available Now

Core Director - Available Now

ARGO - Account opening dependent upon platform services

OnBoard - Account opening dependent upon platform services

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

Branch Anywhere

2016 Jack Henry & Associates, Inc.

3JHA Strategic

Initiative

Support

Mobile - Consumer & Commercial, Banno

Commercial Cash-Management - Available

Treasury Management - CY2017

OnBoard Deposits - SilverLake & CIF 20/20 Available

ACH Manager Integration SilverLake & CIF 20/20 - Available

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc.

4SilverLake

Real Time

Business Services - R2016

ACH, Check - batch services FY2017

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

5Multi-Billion

Dollar Project

Comments:

Documenting functionality of our banking product

offerings by asset tier

Documenting product life cycle status of our

banking product offerings

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

6OutLink

Disaster

Avoidance

iASP Implementation

Replacing software replication (MIMIX) with

hardware replication. CY2018 target

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

7JHA Call

Center

Expansion

Sales Focus - We have hired four sales Associates

Focusing on Overflow - M&A, Card re-issues, etc.

Focusing on After Hours - Competitive advantage for our banks

SilverLake - Available

CIF 20/20 - Available

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

8Power On &

Workflow

Deliver the Banking Marketplace.

FY2016 Jack Henry Banking Top 10 List

Comments:

A customer must have Xperience to access the marketplace.

Rights will have to be granted by a customers administrator to

access the marketplace.

The Marketplace can be then accessed from the For Clients

Portal Tools & Administration.

2016 Jack Henry & Associates, Inc.

2016 Jack Henry & Associates, Inc.

9User

Acceptance

Test (UAT)

User Testing Options

Integrated & Non-Integrated

Comments:

Document Product Support of UAT

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

10JH Banking

Process

Improvements

Client Notification Improvements

eLearning Training Update Process Improvement

Implementation Analyst Time to Contribution

iSeries Core Defect Improvement Plan

Item Processing Automated Memo Post

Item Processing Center X9 Capture Improvements

FY2016 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

FY2017 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

Enhancements, regulatory changes, defect repair can impact our top 10.Dates contained in this document can be changed at any time at the sole discretion of Jack Henry & Associates, Inc.

INTEGRATION

INITIATIVES

BLUE

HAMMER

PROGRAM

PAYMENTS

INITIATIVES

CASH

MANAGEMENT

INITIATIVES

PROCESS

IMPROVEMENT

INITIATIVES

ENTERPRISE

RISK

INITIATIVES

PLATFORM

INITIATIVES

1 2 3 4 5

6 7 8 9 10

MOBILE

INITIATIVES

ENTERPRISE

MESSAGING &

ALERTING

INITIATIVES

OUTLINK

INITIATIVES

FY2017 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

1MOBILE

INITIATIVES

Banno Mobile Transfer & Loan Payment Improvements July 2016

Check Image support August 2016

Basic eStatements (view only 4|sight only) June 2016

3D Touch support of iOS TBA

Cash Management Integration TBA

RDC auto-enrollment August 2016

External Account Transfers October 2016

Banno People User activity timeline August 2016

Reports (User Activity, App Usage (Live), Bill Pay (Live), RDC, Money

Movement Activity) August 2016

FY2017 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

1MOBILE

INITIATIVES

Branch Anywhere All Cores - Available

Account Opening - See platform initiatives

Cash Management Integration - TBA

goDough User Interface enhancements November 2016

Password expiration prompt & end initiated password change - July 2016

Bill Pay Enhancements (add/edit payees, edit payment details) November

2016

Cash Management Integration - TBA

FY2017 Jack Henry Banking Top 10 List

2016 Jack Henry & Associates, Inc.

PAYMENTS

INITIATIVES

2 E