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FEBRUARY 2013 flagship. Regenerating our city WIN Blue Reef kid’s pass Tiger Tiger night out £50 M&S voucher

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The latest local magazine from Portsmouth City Council.

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Page 1: Flagship magazine - February 2013

February 2013

flagship.

regenerating our city

WIN

blue reef kid’s pass

Tiger Tiger night out

£50 M&S voucher

Page 2: Flagship magazine - February 2013

Lots more news and information on our website www.portsmouth.gov.uk 2 flagship February 2013

On the coverShaping the future of Portsmouth.

flagship is produced by Portsmouth City Council, Corporate Communications, Civic Offices, Guildhall Square, Portsmouth PO1 2AL 023 9282 2251 [email protected] search for flagship at

www.portsmouth.gov.uk or scan the QR code below

flagship is printed on 100% recycled paper using vegetable inks. Please recycle this magazine when you have finished with it.

DistributionDistribution 91,400. flagship is distributed by PDC. Deliverers have an official route map from the company. If you live in a block of flats, please help them get access. To check their identity or in case of a problem, call Charlene Ellis at PDC on 01904 606300.

How we use your informationWhen you enter a competition or survey in flagship, or send us your details for a giveaway, this is how we use your personal information. Your details will be used in accordance with the Freedom of Information Act (FOIA) 2000 and the Data Protection Act (DPA) 1998 or other appropriate legislation. If information you have provided is personal, as defined under the DPA, we will only use it for the purpose for which you provided it. We only share your personal data with a third party if we are required to do so by law or if we need to in order to provide the service you requested. You might be asked to tick a box on the form to allow us to use the information for other purposes, such as improving our services.

Your councilCouncillors’ meetings are normally held in public. Anyone may make their views known on an agenda topic or ask questions by prior arrangement. Go to www.portsmouth.gov.uk and search for council meetings. Search for councillors for their contact details and How to Contact Your Councillor for more information. Or call city helpdesk on 023 9283 4092.

Our opening hoursCity helpdesk: 8.30am–5pm weekdays

Civic Offices reception: 8:30am–5pm Monday–Thursday 8:30am–4pm Fridays

Switchboard: 8:30am–5pm Monday–Friday

AdvertisementsWhilst every effort has been made to ensure the accuracy of advertisements or sponsorship in this publication, Portsmouth City Council cannot accept any liability for errors and omissions. We will not accept any responsibility for claims made by advertisers and their inclusion in flagship, and this should not be taken as an endorsement by Portsmouth City Council.

CompetitionsCompetitions in flagship are open only to people who live or work in Portsmouth. They are not open to employees of the council.

You can get this Portsmouth City Council information in large print, Braille, audio or in another language by calling 023 9283 4092.

flagship.

inside

February 2013

ä àå ã

23 social housing: the true picture Busting the myths about housing allocation.

25 children’s centres We need your views on proposed changes.

31 keep warm and carry onAdvice on how to keep warm and save money.

The next issue of flagship is out in March.

3 regeneration Five-page special feature about developments planned for Portsmouth.

8 out&about Four-page what’s on guide.

16 win a child’s blue reef membership 25 memberships worth £22.50 each to win.

18 win with Tiger Tiger Three top hospitality prizes up for grabs.

Page 3: Flagship magazine - February 2013

flagship February 2013 3City helpdesk Tel 023 9283 4092 I Email [email protected]

CITY REGENERATION SPECIAL: SHAPING THE FUTURE

On the next five pages, we have lots of good news about regeneration – the drive to bring jobs and prosperity to our city and make it a better place to live in. First…

REGENERATION TIMELINE This is how our major schemes are expected to progress

2013Super-connected work starts

2014New Northern Road bridge open

2014 Super-connected work ends

Portsmouth is set to become a super-connected city.

We’re working on a plan which includes:

f boosting Portsmouth’s broadband capability – supplying an ultrafast broadband service to key commercial sites, making it easier for businesses to work

f increasing wireless internet coverage

f helping to connect key business sites or public services to ultrafast broadband

We’ve successfully bid for a slice of £50m from the government, to be shared among 12 cities. The government is expected to confirm the exact amount it will give for our plan soon.

Cllr Mike Hancock, the council’s Cabinet Member for Planning, Regeneration and Economic Development, said: “Being super-connected will encourage more businesses to set up here, and more residents will be able to keep up with the modern world, including the jobs market and cheaper shopping.

“This kind of technology can also help people get services from the council and other public bodies more easily and quickly.”

Increased wireless coverage could mean children getting easier access to online learning.

We asked for £6m from the government, to be added to about £7m of investment from the council, the university, the NHS, and other local organisations and businesses.

Let’s go super-connected

We are set to become a super-connected city.

Page 4: Flagship magazine - February 2013

4 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

2014Tipner junction built

2014Tipner park-and-ride built

2015Work starts on Tipner homes

M275Park and ride

598 new homes

Land with potential for future development

New motorway interchange

CITY REGENERATION SPECIAL: SHAPING THE FUTURE

Our plan to regenerate Tipner is being put into action after the government announced £19.5m to enable vital work to go ahead.

Added to £8.5m of council money, the government cash is helping us build a new junction on the M275, along with a park-and-ride and a southbound bus priority lane.

The project will open up access to land on the west of the motorway, expanding the potential to regenerate Tipner.

It’s also essential for the future development of Portsmouth as a whole, because our plans for an improved city centre and seafront will attract visitors, and they’ll need the park-and-ride.

Work on the junction and park-and-ride began last month and will continue until about spring 2014.

Cllr Mike Hancock, the council’s Cabinet Member for Planning, Regeneration and Economic Development, said: “The new junction and park-and-ride in Tipner are key to Portsmouth’s regeneration strategy.

“Not only does the project enable us to improve that area, but the sustainable transport link it creates is invaluable to the future development of the city centre and seafront.”

Work on the M275 requires temporary narrow lanes. And to protect drivers and the people working on the motorway, there are lower speed limits.

Tipner transport work is now under way

Vision for Tipner

Page 5: Flagship magazine - February 2013

flagship February 2013 5City helpdesk Tel 023 9283 4092 I Email [email protected]

2015 Road built to kick-start Dunsbury Hill Farm development

2016Work starts on new city centre road layout

How it will workThe new motorway junction will allow traffic to access the park-and-ride site and land to the west of the M275.

The park-and-ride will make the city more attractive to visitors and easier to access for commuters, by providing a low-cost, lower-carbon transport option and reducing rush-hour congestion.

The bus priority lane will run from the new Tipner interchange to Rudmore roundabout, linking the park-and-ride buses to the existing bus lane network and ensuring journeys into the city are as fast as possible.

M275Park and ride

598 new homes

Land with potential for future development

New motorway interchange

For traffic entering the city, the temporary speed limit is 50mph until just north of Tipner bridge, when it becomes 40mph. Traffic leaving the city has an equivalent 40mph zone before entering the 50mph limit just north of the bridge.

We may have to close some footpaths at times, but we’ll always ensure an alternative route is available.

Our work is taking place alongside projects being led by the Homes and Communities Agency (HCA) and the Tipner Regeneration Company (TRC).

TRC has conditional planning permission to clean up its land to the east of the M275 and build 518 homes.

HCA’s contractor Tamdown has been on-site since the summer, removing contamination from plots of land in east Tipner and preparing to build 80 houses and some shop space.

More info:

f Come to our monthly meetings at Stamshaw and Tipner Community Centre. The next ones are on 6 March and 3 April at 7pm.

f 023 9268 8020

f [email protected]

f search for Tipner at www.portsmouth.gov.uk

New bridge will bring future growthWork continues on a new Northern Road bridge in Cosham, to keep this crucial north-south link open for the long-term benefit of the area and the city.This means it will be closed to general traffic for about 20 weeks, from 13 February.

The old bridge, which carries the road over the railway, is nearing the end of its working life and is being replaced.

During the closure, pedestrians, buses, taxis, emergency vehicles and other public service vehicles will still be able to use the bridge. Cyclists will be asked to dismount and walk across.

General traffic will be diverted via Western Road and Southampton Road. Shops and businesses in Cosham will be open as usual, and there will be an hour’s free on-street parking in central Cosham.

We’ve secured £11m from the government’s Department for Transport for the new bridge, to go alongside £1.5m we’re investing.

Work will continue until winter 2013/14.

More info:

f 023 9268 8010

f [email protected]

f search Northern Road bridge replacement at www.portsmouth.gov.uk

f a public meeting at Cosham Community Centre – 7.30pm, 13 March

Artist’s impression of the new bridge

Page 6: Flagship magazine - February 2013

6 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

2017Work starts on Northern Quarter

2018New city centre road layout built

CITY REGENERATION SPECIAL: SHAPING THE FUTURE

City centre plan takes shape

Artist’s impression of Market Way, looking north from the Northern Quarter

More than 300 residents commented on the draft masterplan, which was generally well received.

Now finalised, it will guide investment by private developers and landowners, and outline how public funds should be used.

Plans include the Northern Quarter development, along with an improved route in and

out of the city. After residents’ comments on a proposal to close Wingfield Street and Church Street, we changed the

masterplan to allow them to stay open.

Other proposals include a new public transport interchange and improved access to Victoria Park. Major hotels are among proposed new buildings, as well as new pedestrian areas and public spaces.

Search city centre masterplan at www.portsmouth.gov.uk

plan takes shape

www.portsmouth.gov.uk

City Centre MasterplanSupplementary Planning Document (SPD) - January 2013

The regeneration of the city centre is being guided by our official masterplan, put together with your help.

Guildhall Walk

Page 7: Flagship magazine - February 2013

flagship February 2013 7City helpdesk Tel 023 9283 4092 I Email [email protected]

2018Northern Quarter development opens

2020Bridge from Tipner to Horsea Island built

The schemes on the previous pages show just some of the investment the council has secured for the city. We’re working for regeneration as part of the Shaping the Future of Portsmouth group – a unique partnership between the council, private businesses and other major employers in the city.

Our goal is to bring in £1bn of investment to the city over the next 20 years and help ensure local people have the right skills for new jobs.

Council Leader Cllr Gerald Vernon-Jackson said: “Just a year after launching the £1bn drive, we’re making great progress. Our goal is to create thousands of jobs for local people and boost the city’s economy.”

The Shaping group’s achievements include:

f training and mentoring sessions for business people

f two Opportunities Fairs for young people

f a buddying scheme linking business people and head teachers

f maths workshops for school children

f recruiting around 100 volunteer Portsmouth Ambassadors, to spread the word about regeneration

More info:

f search developing Portsmouth at www.portsmouth.gov.uk

f www.shapingportsmouth.co.uk

Success in shaping Portsmouth

Breaking ground at the Tipner junction site. Left to right: Cabinet Member for Planning, Regeneration and Economic Development Cllr Mike Hancock, Lord Mayor Cllr Frank Jonas and Parliamentary Under Secretary of State for Transport Norman Baker.

A year ago Cllr Mike Hancock launched the Portsmouth investment plan to bring in £1bn worth of regeneration. Here’s an update on the major successes the Shaping group has had so far in securing funding.

Our achievements

f council

f council and partners

f council and partners

f council

Northern Road bridge

Super-connected city

Sustainable transport

Regional Growth Fund projects

TOTAL £73.8m

Tipner junction and park-and-ride

f government

f government

f government

f support for defence sector in Solent area f turn cell block in Historic Dockyard into business centre f build a boatbuilding training college at the dockyard f support for small, medium-sized and start-up businesses

f government £13.3m

f government

£1.5m

£7m

£2m

£8.5m

£11m

£6m to be confirmed

£5m

£19.5m

Page 8: Flagship magazine - February 2013

8 flagship February 2013 Need more information? Contact the council’s visitor information service

The Teddy Bear StoryTeddies of all kinds will be on view at an exhibition from the V&A Museum of Childhood, London, which comes to the City Museum on 16 March. Celebrating the most popular and loved toy in the world, it explores the history of the teddy bear from the first designs based on real animals to modern character and designer bears. It’s open Tuesday to Sunday and bank holidays, 10am–5pm, until 15 September. See listings for special events. More details next issue.

FEBRUARY ★ MARCHAll events highlighted in green are FREE

out&aboutONGOING EVENTS

Tuesday to Saturday Magnifying Sherlock City Museum. Borrow an iPod (bring photo ID) and follow the trail, or download the Portsmouth Writers app and enjoy the Study in Sherlock exhibition. 10am–5pm. 023 9282 7261.

Every Saturday Mini Makers Aspex. Artist-led workshop for toddlers to eight-year-olds and their parents. 10.30am–11.30am. £5. 023 9277 8080.

Until 24 February Human Made Things Aspex. Artists Sarah Dobai, Andy Holden and Suzanne Moxhay. 11am–4pm. 023 9277 8060.

Until 30 March Toddler Tuesdays Blue Reef Aquarium. 11am buggy tour. 11.30am rock pool visit, 1pm seaside story time. £2 reduction on normal admission per adult and child in a pushchair. 023 9287 5222.

Until 12 October What Dickens Means to You City Museum. Charles Dickens Quilts Exhibition. Tuesday to Sunday 10am–5pm. 023 9282 7261.

Until 24 February Make! Believe! Make! City Museum. Contemporary artists and makers respond to the city’s art and design collections with their own work, with some available to buy. Tuesday–Sunday and bank holidays, 10am–5pm.

Until–24 February Commando Mind Royal Marines Museum. Exhibition showcasing extraordinary stories of Royal Marines. 10am–5pm. Normal admission.

FEBRUARY 10 Charles Dickens Walk

Guided walk. 2.30pm from Victory Gate. 023 9282 6722.

10 Brave Eastney Community Centre, Bransbury Park, 2pm. Pop-up community cinema, PG film, 90 mins. Children £1.50, adults £3. www.portsmouthfilmsociety.org.uk 023 9229 1346.

10 Mr Popper’s Penguins Eastney Community Centre, Bransbury Park, 4pm. Pop-up community cinema, Certificate PG film, 90 mins. Children £1.50, adults £3. 023 9229 1346 www.portsmouthfilmsociety.org.uk

11 Frank Griffith Quintet Innlodge, Burrfields Road. 8pm. £14, concessions £12. Tickets 023 9225 5806 www.portsmouthjazz.com

11 Creative Cross Stitch North End Library, Gladys Avenue. 9.30am–12pm. All sessions free but places must be booked at your local library. 023 9281 9311.

11 Pot of Love Eastney Community Centre, Bransbury Park. Green Neighbours event: learn how to cook your Valentine a one-pot meal. 10am–12pm. 023 9283 4670 to book.

14 Andrew Motion Guildhall. 7.30pm. £12.50, concessions £10.

14 Somerset Patchwork Cosham Library, Spur Road. 1.30pm–4.30pm. All sessions are free but places must be booked at your local library. 023 9281 9311.

15 Portsmouth Archive Films Havelock Community Centre, Fawcett Road, 2pm. Pop-up community

cinema. Film suitable for all, one hour. Children £1.50, adults £3. www.portsmouthfilmsociety.org.uk 023 9229 1346.

15 Fine Craft Inspired by Natural History City Museum. Presentations from artists followed by a question and answer session. In conjunction with Aspex and the Make! Believe! Make! exhibition. Book on 023 9273 4779.

15 Casablanca Havelock Community Centre, Fawcett Road, 4pm. Pop-up community cinema, Certificate U film, 4pm, 1hr 40m, £3. www.portsmouthfilmsociety.org.uk 023 9229 1346

15 Clothes Swap 147 Allaway Avenue, Paulsgrove. Green Neighbours event: swap up to five items. 6pm–8pm. 023 9283 4670 to book.

16–24 Wild Waters Blue Reef Aquarium. Talks, animal encounters and special guests. 10am–5pm. Normal admission. 023 9287 5222.

16–24 Kids of All Ages Spinnaker Tower. Family fun where adults pay kids prices. Adult must be accompanied by a full-paying child. One adult per child. 10am–6pm. www.spinnakertower.co.uk

17 Hampshire Farmers’ Market Palmerston Road, 10am–2pm. www.hampshirefarmersmarkets.co.uk

Our distributors are contracted to deliver flagship between 9 and 15 February. Depending on where you live, some events may have taken place before you receive your copy. However, events for this period were included in the last edition of the magazine.

Page 9: Flagship magazine - February 2013

flagship February 2013 9023 9282 6722 • [email protected] • www.visitportsmouth.co.uk

18 Chris Addison – The Time is Now Again Kings Theatre. 8pm, £20.

18 Neighbourhood Forum Blue Lagoon, Hilsea Lido. Hilsea / Copnor start-up meeting 7pm–9pm. See page 26.

18–22 Combat Intelligence Royal Marines Museum. Hands-on activity for four to14 year-olds. From 11am. Normal admission.

19 The Imposter Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 35m. Membership prices available or £5. 023 9229 1346 www.portsmouthfilmsociety.org.uk

19 Exclusive Wedding Supplies Evening Royal Marines Museum. Talk face to face with our recommended suppliers and see the museum ‘dressed’ for a wedding. 6pm–10pm.

19–24 Zippo’s Circus Kings Theatre. Times vary. From £13.

20 Boogie Nights Portsmouth Guildhall. 7.30pm. £32.50–£35.50.

20 One Pot Cooking 147 Allaway Avenue, Paulsgrove. Green Neighbours event: how to cook a healthy hassle-free meal. 10am. 023 9283 4670 to book.

20 Open Wednesdays with the Curators Royal Marines Museum. Research your naval and military ancestors. Normal admission. 10am–5pm. 023 9281 9385.

20–22 Holiday Art Club Aspex. Eight to 13 year-olds can burn off their creative energy. £15 per day or £40 for all three days. 11am–3pm. 023 9277 8060.

21 Lecture and films D-Day Museum. A selection of films from the Imperial War Museum. 7.30pm. Free to members. 023 9282 7261.

21 American Log Cabin Patchwork Cosham Library, Spur Road. 1.30pm–4.30pm. All sessions are free but places must be booked at your local library. 023 9281 9311.

21 Portsmouth Thought – A Festival of Ideas Princess Royal Gallery, National Museum of the Royal Navy. A talk and book signing by Sam Willis, author of In the Hour of Victory – The Royal Navy at War in the Age of Nelson. 7pm. Tickets 023 9268 8037. £5, or £3 with a valid Portsmouth Library Card or Leisure Card.

23 UFO and Special Guests Pyramids. 7.30pm. 0844 249 1000 www.pyramids-live.co.uk

23–24 Eastney Beam Engine House Open Day Henderson Road, Eastney. 1pm–5pm. Last admission 4.30pm.

24 Kingston Prison Talk. 2.30pm at City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

25 Meet the Chamber Royal Marines Museum. Network with like-minded businesses from Hampshire’s Chamber of Commerce. Free to register at www.hampshirechamber.co.uk

Find out about fosteringYou could become part of our team of foster carers, with opportunities in both short-term and long-term placements. Caring for a baby, a child or a teenager, you could potentially earn up to £475 a week.Find out more about the benefits of fostering and meet the foster-care team at our drop-in morning in the Chichester Suite at the Marriott Hotel, Southampton Road, on Saturday 23 February, from 10am to 1pm.More info:• 023 9237 4879• www.fosterportsmouth.co.uk

Page 10: Flagship magazine - February 2013

10 flagship February 2013 Need more information? Contact the council’s visitor information service

25–10 March Fairtrade Fortnight Events around the city. www.visitportsmouth.co.uk

26 The Hunt Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 41m. Membership prices available or £5. 023 9229 1346 www.portsmouthfilmsociety.org.uk

26 Sow to Grow Community Allotment, Locksway Road, Milton. Green Neighbours event: how to grow your own food. 10am–12pm. 023 9283 4670 to book.

26 Rag-rugging Taster Beddow Library, Milton Road. 9.30am–12pm. To book a place for a free introduction call 023 9273 1848.

28 Bead Embroidery North End Library, Gladys Avenue. 1.30pm–4.30pm. All sessions free but places must be booked at your local library. 023 9281 9311.

28 Miles Hunt & Erica Nockalls of The Wonder Stuff The Cellars. Doors 7.30pm. £10. www.thecellars.co.uk

28 Drayton and Farlington Neighbourhood Forum Solent Junior School, Solent Road. 7.30pm–9.30pm.

MARCH 2 Love Southsea Market

Palmerston Road. 9am–5pm. www.lovesouthsea.co.uk

3 Si Cranstoun The Cellars. Doors 8pm. £16. www.thecellars.co.uk

3 Old Town Guided walk. 2.30pm from Square Tower. Tickets in advance from Visitor Information or City Museum. £3 adults, £1 Leisure Card, accompanied children free.

4 Cross Stitch Taster Alderman Lacy Library, Tangier Road. 9.30am–12pm. To book for this free introduction call 023 9282 3991.

4 The Courteeners and Special GuestsPyramids. 7.30pm. 0844 249 1000 www.pyramids-live.co.uk

5 Growing Change Omega Centre, Omega Road, 6pm. Film suitable for all, one hour. Membership prices available or £5. 023 9229 1346 www.portsmouthfilmsociety.org.uk

5 Barbara Omega Centre, Omega Road, 8pm. Cert 12A film, 1h 41m. Membership prices available or £5. 023 9229 1346 www.portsmouthfilmsociety.org.uk

5 Digital Photography North End Library, Gladys Avenue. First session of five on consecutive Tuesdays, 1pm–4pm. All sessions free but places must be booked at your local library. 023 9281 9311.

6 Varieties of Patchwork Taster Southsea Library, Palmerston Road. 1.30pm–4.30pm. To book a free place call 023 9268 8999.

7 After Hours Aspex. Open mic night. Acoustic, poetry, spoken word all welcome, or just come and watch. 7pm–9pm. 023 9277 8060.

9–7 April New Creatives 2013 Aspex. Preview 8 March 6pm–8pm. A showcase of talent from seven local colleges. 11am–4pm. 023 9277 8060.

10 Mother’s Day High Tea Spinnaker Tower. £44 for two people. www.spinnakertower.co.uk

10 Women of Portsmouth Guided walk. 2.30pm from City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

11 Jim Mullen Trio Innlodge, Burrfields Road. 8pm. £12, concessions £10. Tickets 023 9225 5806 www.portsmouthjazz.com

12 Beth Hart and Special Guests Pyramids. 7.30pm. 0844 249 1000 www.pyramids-live.co.uk

13 Ruarri Joseph The Cellars. Doors 7.30pm. £8. www.thecellars.co.uk

13 Baffins Neighbourhood Forum Langstone Junior School, Lakeside Avenue, 7pm–9pm.

11–16 Little Voice Kings Theatre. 2pm and 7.30pm. From £15.

14 Rumours of Fleetwood Mac Portsmouth Guildhall. 7.30pm. £22.50.

15 North by Northwest Havelock Community Centre, Fawcett Road, 2pm. Pop-up community cinema. PG film, 2hr 10m, £3. www.portsmouthfilmsociety.org.uk 023 9229 1346.

15 Anna Karenina Havelock Community Centre, Fawcett Road, 4pm. Pop-up community cinema, Cert 12A film, 2hr 9m, £3. www.portsmouthfilmsociety.org.uk 023 9229 1346.

15 Bournemouth Symphony OrchestraPortsmouth Guildhall. Spring Dance. 7.30pm (pre-concert talk 6.40pm). £14–£24.

16 Who’s Who The Cellars. Doors 8pm. £10. www.thecellars.co.uk

16 Halabja Memorial Ceremony Garden of Hope, behind D-Day Museum, 1pm–3pm. Ceremony to mark anniversary of the chemical bomb attack on the Kurdish town of Halabja by Saddam Hussein’s forces, in which thousands died. Open to anyone wishing to show support. 07947 458861

16 We’re all going on a bear hunt Bring your teddy to the City Museum and join H2Oh! Education for a bear hunt with a difference. Each guided tour of the museum will last around 30 minutes. A parent/guardian must remain in the museum during the event. Advance booking recommended 023 9282 7261. 5–11 year olds. 10.30am, 11.30am, 1pm & 2pm.

17 Carmen Kings Theatre. 7.30pm. From £19.50.

PERLABOREM AD HONOREM

Page 11: Flagship magazine - February 2013

flagship February 2013 11023 9282 6722 • [email protected] • www.visitportsmouth.co.uk

MORE INFORMATION

Visitor information services

023 9282 6722 www.visitportsmouth.co.uk

Gunwharf QuaysTel: 023 9283 6700 web: www.gunwharf-quays.com

Port SolentTel: 023 9221 0606 web: www.portsolent.com

Portsmouth Historic DockyardTel: 023 9283 9766 web: www.historicdockyard.co.uk

Portsmouth City Council museums and records serviceTel: 023 9282 7261 web: www.portsmouthmuseums.co.uk

Portsmouth Guildhall Tel: 023 9282 4355 web: www.portsmouthguildhall.org.uk

Kings Theatre Tel: 023 9282 8282 web: www.kings-southsea.com

New Theatre Royal Tel: 023 9264 9000 web: www.newtheatreroyal.com

Aspex Gallery Tel: 023 9277 8080 web: www.aspex.org.uk

Spinnaker Tower Tel: 023 9285 7521 web: www.spinnakertower.co.uk

Royal Marines Museum Tel: 023 9281 9385 web: www.royalmarinesmuseum.co.uk

Blue Reef Aquarium Tel: 023 9287 5222 web: www.bluereefaquarium.co.uk

Odeon, Port Solent Tel: 0871 2244007 web: www.odeon.co.uk

Portsmouth Film Society Omega centre, Omega Road Tel: 023 9229 1346 web: www.portsmouthfilmsociety.org.uk

Vue, Gunwharf Quays Tel: 0871 2240240 web: www.myvue.com

The Wedgewood Rooms Tel: 023 9286 3911 web: www.wedgewood-rooms.co.uk

Ingles, collections manager at the National Museum of the Royal Navy. 5–8pm. Free to members. 023 9282 7261.

22 Ian McNabb (ex-Icicle Works) The Cellars. Doors 7.30pm. £12.50. www.thecellars.co.uk

17 Wedding Showcase Spinnaker Tower. Free with registration at www.itsadoddle.com/wedding or £2 on the door. 3pm–7pm. www.spinnakertower.co.uk

17 Thomas Ellis Owen Guided walk. 2.30pm from The Friary. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

17 Hampshire Farmers’ Market Palmerston Road, 10am–2pm. www.hampshirefarmersmarkets.co.uk

19 Circumstance Omega Centre, Omega Road, 8pm. Cert 15 film, 1h 41m. Membership prices available or £5. 023 9229 1346 www.portsmouthfilmsociety.org.uk

19 Circus of Horrors Kings Theatre. 7.30pm. From £18.

19 Fun with Embroidery Taster Beddow Library, Milton Road. 9.30am– 12pm. To book a place for this free introduction call 023 9273 1848.

21 Women in the Royal Navy D-Day Museum. Lecture by Victoria

23 Hampshire Farmers’ Market Cosham precinct, 10am–2pm. www.hampshirefarmersmarkets.co.uk

23 Rock Gardens Revisited – Featuring Truffle Pyramids. 7.30pm. 0844 249 1000 www.pyramids-live.co.uk

24 Jake Bugg Guildhall. 7pm. £15 in advance.

24 Portsmouth During the Blitz Talk, 2.30pm at City Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

29 Southsea Treasure Hunt 2.30pm from The D-Day Museum. Tickets in advance from Visitor Information or City Museum, £3 adults, £1 Leisure Card, accompanied children free.

What’s happening waterside...

Visit Port Solent this February

www.portsolent.com

February

Thur 14th Valentines DayThere will be sword fighting around the marina. Come along and be wooed! 7pm-10pm.

Tues 19th Kids ClubHappy Hula Monkeys workshop Learn some cool hula moves. Mums and dads are welcome too!Meet by the playground. 11am-4pm.

Thur 21st Kids ClubPirate Day at Port SolentBecome a pirate with the Groundlings Theatre. Fancy dress optional but fun!Meet by the playground. 11am-4pm.

FREE

Hal

f ter

m FUN

14thThursday

FEBThere will be sword fighting

Tues 19th Kids Club

14th14th14

Tues 19th Kids Club

14FEB

Page 12: Flagship magazine - February 2013

12 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

Housing benefitIf you’re a council or other social housing tenant, and are classed by the government as having more bedrooms than you need, your housing benefit will be reduced from 1 April. But you’ll still be responsible for paying your full rent.

This change won’t apply if you’re a pensioner.

If you’re a city council tenant, our housing service will have contacted you directly to help you look at the options you have.

If you think you could be affected, call your housing officer as soon as you can.

If you’re with another social landlord or housing association, such as First Wessex, we recommend you contact them for advice.

benefit changes and youThe government is making big changes to benefit payments. Here’s a snapshot of some of the changes and how they could affect you.

Benefits capThis means you won’t be able to claim more than £26,000 a year in benefits (although there are some exclusions).

The change won’t apply if you’re a pensioner.

We don’t yet know when the government will apply the cap to Portsmouth claimants, but it will be at some point between April and September.

The government’s Department for Work and Pensions is contacting people who will be affected by this cap – mainly large families. We advise you go and chat with a DWP officer if you’re invited to.

New council tax support schemeThis will come into effect from 1 April. If you already receive council tax benefit, you’ll be automatically transferred to the new scheme. In mid-March you should receive notification of the amount of support you’ll receive, along with a payment instalment plan for 2013/14.

If you need advice about your new instalment plan or want to set up a direct debit, call us on 023 9283 4092.

If you’re on a low income and want to make a new claim for council tax support, call our benefits service on 023 9283 4556.

From 1 April, the council tax charges on empty properties will also change.

For more information, go to www.portsmouthcc.gov.uk and search for council tax.

a DWP officer if you’re invited to.

Page 13: Flagship magazine - February 2013

flagship February 2013 13City helpdesk Tel 023 9283 4092 I Email [email protected]

benefit changes and you

More money advice

Universal creditCertain benefits will be combined into one universal credit payment, starting with new claims from out-of-work claimants from 13 October. This may mean that you won’t be able to get your rent paid directly to your landlord. We’re looking at how we can help you make sure your rent is paid out of your account as a priority.

Housing benefit turnaroundWe work hard to assess housing benefit claims as quickly as possible. An assessment takes 24 days on average. And it can take up to seven days more for you to get payment.

If we don’t get all the information we need when a claim’s made, the process can take longer. We’ll ask you for any missing details, but progress will depend on how quickly you can provide them.

If you’re waiting for benefit and have a problem with your landlord, please call 023 9283 4556 or email [email protected]

Worried about money?Call one of these free services:

f Advice Portsmouth on 023 9279 4340

f Portsmouth Citizens Advice Bureau on 023 9285 5862

Online helpSearch for money advice at www.portsmouth.gov.uk to get more:

f tips on money, debt and benefits

f details on where to find help

f information on welfare reform

Page 14: Flagship magazine - February 2013

14 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

Schools continue to improve, says Ofsted

Tommy Vella and Chloe Freshney of Highbury Primary School, assessed as ‘good’ by Ofsted in October 2012.

Great careers start hereApprenticeships mean great opportunities for young people and employers.

Find out more on 7 March at Portsmouth Football Club, at an event called Apprenticeships Deliver – Get On Board.

If you employ people, come to our breakfast event from 8am to 9.30am to hear how employing apprentices can be good for your business. Go online (see below) to find out more and register.

And if you’re a young person or a parent/guardian, pop along between 3pm and 6.30pm to learn more from employers and training providers, meet apprentices and get hands-on experience.

Go to www.portsmouth.gov.uk and search for apprenticeships.

Aaron Peachey, 18, from Milton, is working as a council customer service advisor on an apprenticeship provided by HTP Training. He’s pictured here with manager Donna Brain.

Page 15: Flagship magazine - February 2013

flagship February 2013 15City helpdesk Tel 023 9283 4092 I Email [email protected]

Schools continue to improve, says OfstedAlmost two thirds of Portsmouth schools – more than ever before – are now assessed as ‘good’ or ‘outstanding’.Ofsted, the official inspection body, says 65% of our schools now qualify for those ratings.

It says the percentage of ‘outstanding’ schools in the city rose from 9% in 2010 to 16% in 2012.

However, 10% of our schools are inadequate and 25% still need to improve, Ofsted says. We’re working hard with these schools to help them raise the standard of learning they offer.

Our target is that all of our schools are assessed at least as ‘good’.

Changes in school assessments

Ofsted have changed the ratings they use when assessing schools.

The minimum acceptable standard for schools is now ‘good’.

Where schools are not inadequate but are not yet providing a good standard of education, the ‘satisfactory’ grade has been replaced with ‘requires improvement’.

The four grades given by inspectors are now:

1 – outstanding

2 – good

3 – requires improvement

4 – inadequate

Good schoolsAs Flagship went to press, the schools who had most recently received a ‘good’ Ofsted assessment were:

f Northern Parade Junior

f St Jude’s Primary

f Highbury Primary

f Charles Dickens Infant

f King Richard Secondary

f Newbridge Junior

f Paulsgrove Primary

f Lyndhurst Junior

f Harbour

f St Edmunds Secondary

Kevin Bosaka, year three at St Jude’s, enjoys a book.

The project, a joint venture with the university and the Students’ Union, was trialled at Charles Dickens Infant School with the hope of attracting students who would commit an hour a week to hear children read.

It was so successful that it started in five more schools: St Jude’s, Somers Park, Cottage Grove, St George’s and Craneswater. About 40 students volunteer each week.

Godfrey Atuahene, Students’ Union president, said: “Students are keen to have a positive impact on their local community and to contribute to the council’s aim of raising the standard of learning. We’re proud that our students are supportive of local children and contributing to their education.”

Rachael Osborne, acting deputy head at St. Jude’s, said: “They’ve all been fantastic. They’ve not only been professional and keen to learn, but they’ve also been great in ‘making do’ with the spaces and situations in which they’re hearing children read.”

Student volunteer Sam Manton said: “It’s a fantastic opportunity and it’s a pleasure to be a part of the project.”

uni students go back to schoolUniversity of Portsmouth students are helping primary pupils with their reading.

Raising the standard of learning

Raising the standardof learning

Raising the standardof learning

Raising the standardof learning

Page 16: Flagship magazine - February 2013

16 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

If you’re worried about speeding in your road, you could become a Community Speedwatch volunteer.Community Speedwatch is managed by Hampshire Constabulary, using equipment funded by the council.

Trained volunteers use equipment that monitors the speed of traffic and records the details. Letters are sent to vehicle owners, telling them the speed recorded, and reminding them why it’s a community concern. If a problem persists, police can start enforcement.

Community Speedwatch is operating in Hanway Road, Twyford Avenue and Stride Avenue so far.

Cllr Jason Fazackarley, the council’s Cabinet Member for Traffic and Transportation, said: “It’s great that we, the police, and residents are working together to tackle speeding.”

Cllr Lynne Stagg, Deputy Lord Mayor, said: “People say: ‘Something must be done about this’, but it’s up to us as the public. That’s why I’ve volunteered for Speedwatch. If I can do it, everyone else can do it.”

To set up a scheme or get involved in one, please go to: www.hampshire.police.uk/internet/about-us/join-us/police-support-volunteering

Advertisement promotion

Launching Speedwatch in Hanway Road (l to r): volunteers Michelle Willson, Elaine Alexander and Deputy Lord Mayor Cllr Lynne Stagg, council road safety officer Oliver Willcocks, volunteer Derek Wiseman and PCSO Stephen Ward.

Help tackle speeding in your street

WIN a child’s blue reef membershipWe’ve teamed up with Blue Reef Aquarium to give you a chance to win one of 25 annual child memberships, each worth £22.50.

The award-winning Blue Reef is a great place for all ages, whatever the weather. Don’t miss the Wild Waters event over half-term (16–24 February) with special guests, Rockpool Encounters and Seashore Workshops. Plus, on 16 February from 9am, you can join in the Southsea Beach Clean.

For your chance to win, send your name, address, phone number and email address to: Wild Waters Competition, Blue Reef Aquarium, Clarence Esplanade, Portsmouth PO5 3PB. The closing date is 28 February 2013. The first 25 entries drawn will win.

Wild WatersMeet the experts throughout the week and find out about wildlife photography and marine conservation in Britain. Plus, get involved with the Seashore Workshops and Rockpool Encounters

Clarence Esplanade, Southsea, Portsmouth PO5 3PBtel: 023 9287 5222 I OPeN dailY FrOM 10aM

www.bluereefaquarium.co.uk

OPENdailY FrOM

10AM

Half term Holidays - 16th - 24th February

SavE £12KIDS GO FREEOR

Present this advert to receive £2 off the full entry price per person for up to 6 people*

We Need YOU!Help keep our beaches

clean and join us at9.00am on Saturday,

16th February to takepart in our Southsea

Beach Clean

*Not to be used with any other offer or family ticket or online ticket. Photocopies not accepted. Only one of the offers can be redeemed with each advert. ‘Kids Go Free’ only applies to one child with one full paying adult. Valid until 28/02/2013

Page 17: Flagship magazine - February 2013

flagship February 2013 17City helpdesk Tel 023 9283 4092 I Email [email protected]

Could you adopt a dog?These dogs have been in our kennels for several months, and despite becoming very fond of them in that time, we’d love them to find caring new homes.

These dogs were in our kennels as we went to press, and expected to remain there on publication. But we can’t guarantee they’re still available. To help cover our costs, we charge a re-homing fee. We assess potential owners to make sure dogs and people are matched, for the benefit of both.

If you’re interested in adopting a dog or volunteering, please email [email protected] or call the kennels on 023 9268 8091.

Pebbles

A staffie cross who can be nervous, she’d be perfect for a patient, loving owner in calm, quiet home.

Willy Wonka

A young staffie cross, he’s fun-loving but would be quick to learn from a firm, experienced handler.

Pixie

A small staffie who loves people but not cats or other dogs. She could be a fantastic companion.

Be a dog’s best friendDonations Please call 023 9268 8013 or email (see below).

Sponsor a kennel Please call 023 9268 8013 or email (see below).

Gifts We welcome food, chews or toys brought to the kennels at Great Salterns Farm, Burrfields Road, 9.30am–12pm or 1pm–5pm.

Thank you Thanks to all who have offered donations, sponsorship, gifts or time to help the dogs.

Tell us where they’re livingIs your child living away from home? Is someone else’s child living with you? If so, please make sure you tell us.

Private fostering is when a child under the age of 16 (or 18 if disabled) is placed in the care of someone who is not their parent or close relative for 28 days or more.

The parent(s) and the proposed carer are legally required to notify the council at least six weeks before an arrangement begins, or within 48 hours of any emergency arrangement starting.

More info:

f Call Tanya Hawkins on 023 9283 4051

f Email [email protected]

f Search private fostering at www.portsmouth.gov.uk

Last edition – apologiesWe’re sorry that our map of the one-way system in Cosham identified some roads incorrectly. For a corrected version search Northern Road bridge replacement at www.portsmouth.gov.uk and see the Dec 2012 newsletter.

We also gave an incorrect phone number for reporting dog fouling. The correct number is 023 9283 4092.

Page 18: Flagship magazine - February 2013

18 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

WWW.TIGERTIGER.CO.UK

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Advertisement feature

WIN a night out in the new-look Tiger Tiger

2013 marks a new era for Tiger Tiger. The former Tiger Bar is now home to the chic, decadent and luxurious Jewel Bar. The Lounge has become Kanaloa, a tropical-themed bar featuring bamboo, carved wood and palm trees.

On Friday 1 March, Got to Dance judge Kimberly Wyatt joins MC Kenzie, formerly of Blazin’ Squad at the venue.

Saturday 2 March sees Marvin from boyband JLS and DJ Krystal Roxx.

First prize: A Diamond Experience, with a three-course meal for 10 in the restaurant and complimentary bubbly served in a reserved area of the Jewel Bar.

Second prize: A Cheeky Tiki Experience in the Kanaloa Paradise Bar with a reserved Tiki Hut and sharer cocktails for 10.

Third prize: A Groovy Wonderland Experience with a private booth and round of cocktails for 10.

For a chance to win, send your name, email address, phone number and date of birth by post to:

Flagship Competition Tiger Tiger Portsmouth, Gunwharf Quays, Portsmouth PO1 3TP

or by email to: [email protected] (with Flagship Competition in the email subject line).

The closing date is Friday 22 February 2013.

To celebrate its recent transformation, Tiger Tiger in Gunwharf Quays is offering flagship readers the chance to enjoy one of three great prizes during its celebrity launch weekend.

Page 19: Flagship magazine - February 2013

February 2013 1www.healthypompey.comwww.healthypompey.com

Partner advertising feature Special four-page health section

www.healthypompey.comwww.healthypompey.com

www.nhs.uk

For these, or similar conditions, there are minor injuries units at:

Cuts and grazes • Broken bones or fractures • Sprains and strains • Minor head or eye injuries

Sports injury?

Gosport War Memorial Hospital PO12 3PW 8am – 9pm

St Mary’s NHS Treatment Centre PO3 6DW 7.30am – 9.30pm

Petersfield Hospital GU32 3LB 8am – 6pm

We all like our food to be cheap, easy and tasty. And that often means ready-made foods, snacks and takeaways. But if you looked inside some of these foods, you’d discover lots of hidden nasties like salt, sugar and fat. We all need to make sure we don’t have too much of these in our diets.

The good news is that we don’t have to stop enjoying our family favourites. Finding tasty and healthier alternatives is easy. And it’s often cheaper (not to mention tastier) to make your own! You just need to be a bit food smart. Use our easy meal ideas, handy hints and tips and you’ll be on track.

Check out the latest recipe ideas and get your limited edition Change4Life meal mixer fl ip book at HealthyPompey.com (fi rst come, fi rst served). Alternatively call 023 9229 4001 and ask about the local services to help you and your family to stay healthy for longer.

Page 20: Flagship magazine - February 2013

2 February 2013 www.healthypompey.comwww.healthypompey.com

Do you want to support others to quit smoking? Why not visit NHS Smokefree on Facebook to share your experiences and support other smokers who are thinking of trying to quit. Also, check it out for help and advice on how to quit including tips from other people who have successfully taken this step.

Go to Facebook.com/NHSSmokefree For more information on local support available

visit

TTor

We’re in it together!

Look out for your invite in the post. To check if you’re eligible and for more information visit pompeyhealthchecks.com

Manage your health with a FREE NHS Health Check

“My NHS Health Check gave me peace of mind!”

Ric – 50, Fratton “I got an early appointment and went to the pharmacy before work. It took about 30 minutes so it was really quick and easy. The pharmacist asked me questions about any current medication and my family’s medical history; she took my blood pressure, did a finger prick blood test and recorded my height and weight. The pharmacist explained to me what my results meant. She gave me good advice on how to be healthier and lower my risk of developing the conditions they were assessing, including stroke, heart attack, type 2 diabetes and kidney disease. I really recommend everyone to go for their NHS Health Check; it gave me peace of mind!”

Page 21: Flagship magazine - February 2013

February 2013 3www.healthypompey.comwww.healthypompey.com

Looking after your vision

Do you have diabetes? Having your vision checked at least once a year can help reduce the risk of sight loss If you have been diagnosed with diabetes and you live in Portsmouth or South East Hampshire, you will be invited for a yearly check-up with the NHS Diabetic Eye Screening service.

It’s important to go along, even if you feel you don’t have any symptoms of sight loss, as the screening will assess how often your vision should be checked, or if treatment is needed.

The service, managed by Care UK, is available across the city, including at St Mary’s treatment centre (located at St Mary’s Hospital, Portsmouth) and participating GP surgeries.

Call 0333 999 2597 to find out more, including your nearest screening location

Page 22: Flagship magazine - February 2013

4 February 2013 www.healthypompey.comwww.healthypompey.com

Positive about HIV? It is estimated that more than 90,000 people are currently living with HIV in the UK.

Around a quarter of those living with HIV are undiagnosed and have no symptoms but can still pass on the virus.

HIV Lives provides personal perspectives on issues such as testing, medication, relationships, how to tell other people about your condition and how to access health services. It was launched by Solent NHS Trust’s Sexual Health Promotion Team and explores real people’s experiences of living with HIV.

Our aim is to encourage more people to get tested and improve the quality of life of those affected by the condition, by increasing public awareness. It also highlights the importance of early diagnosis and enabling access to better treatment and support.

Go to

www.letstalkaboutit.nhs.uk/hivlives for more information.

hampshire•portsmouth•southampton

Love your bones!As winter draws in, the risk that we might suffer a fall increases. For many, particularly the over-65s, natural changes in their bones can lead to a condition called Osteoporosis, where a simple fall can lead to a broken bone.

Osteoporosis is an ageing-related, thinning of the bone but it is not inevitable. Awareness of bone health means that younger people can make simple lifestyle changes to prevent future deterioration of their bones. There are specific treatments that have been proven to prevent further fractures for older people too.

Working in partnership with the National Osteoporosis Society, the Portsmouth Hospitals NHS trust is holding a ‘Love Your Bones 2013’ event at the Mountbatten Sports Centre, on Wednesday 26th June. Everyone is invited!

For more information visit nos.org.uk or call the helpline on 0845 450 0230. To book your free place at “Love Your Bones 2013” email: [email protected] or telephone 023 9228 6000 ext 1495. Healthy bone Unhealthy bone

Page 23: Flagship magazine - February 2013

flagship February 2013 19City helpdesk Tel 023 9283 4092 I Email [email protected]

Flowers for thoughtLook out for our mobile flower van next month, when it tours the city to raise awareness of adult abuse.

It will be at shopping areas and supermarkets from Monday 18 until Saturday 23 March. Staff from the council and partner agencies will be providing free flowers and advice about how to help your family, friends or neighbours if you suspect abuse.

Call 023 9268 0810 to find out more.

We can provide:

f information about cancer, healthy living and support groups

f someone to talk to and help you find information

f advice on money

Just visit the Macmillan ‘info pod’ at Central Library during opening hours and pick up the information you need. If you need a chat, then it’s staffed 11am–2pm Tuesdays and 10am–1pm Thursdays. Phone 023 9268 8259 for an appointment, or just drop in.

An advisor on money issues is there for the Thursday session. Phone 0844 847 7727 for an appointment, or drop in.

Other libraries have smaller collections of Macmillan leaflets and related books.

Portsmouth resident Maggie Nichol said: “I was nervous about making contact with the service. But I was treated with openness and understanding, and this took a lot of stress out of my situation.”

There are free courses for people affected by cancer, covering topics like healthy eating, communication and physical activity. Ask at your local library, call Suzanne Phillips on 023 9268 8259 or email [email protected]

Help if you’re affected by cancerHearing that you or a loved one has cancer is devastating, but our Macmillan library service is here to help.

Pict

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Page 24: Flagship magazine - February 2013

20 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

If you look after a family member, friend or neighbour, without payment, then you could be a carer. These pages are for you.

Do you look after someone?

Did you know?

13%of UK carers look after someone with a mental health problem

57%of UK mental health carers have been in debt as a result of caring

21millionhours a week are spent by carers looking after adults with mental health problems

62is the average age of people caring for someone with a mental health problem

Help if you care for an adult with mental health issuesCaring for an adult with mental health problems can be very hard, with added burdens caused by misunderstanding and stigma.

But at the Carers Centre (contact details on these pages), there’s a team who know just what you’re going through, and can arrange support to make life more bearable for you and the person you look after.

Carol Eaton, the centre’s carers development officer, says: “People who come to us can be overwhelmed by their situation. But we can provide a listening ear.

“They can meet other carers in the same position, and don’t have to be alone.”

The team can help you find out more about conditions and medication. They can talk you through any form-filling, so you can see what support is available to you. This could include help so you can grab some ‘me’ time.

Carol says: “We think there could be 1,000 adult mental health carers who haven’t contacted us yet. Our message is: “We’re here, and we can help.”

There’s always a listening ear at the Carers Centre.

Page 25: Flagship magazine - February 2013

flagship February 2013 21City helpdesk Tel 023 9283 4092 I Email [email protected]

Carers contactsTo find information, advice and support:

f Portsmouth Carers Centre:

023 9285 1864

[email protected]

www.portsmouthcarers.org

f Carers Council Portsmouth:

[email protected] (chair Thelma Turner-Hill or vice-chair Ken Ebbens)

www.carerstogether.org.uk/carerscouncil

The Carers Council is an independent forum made up of carers, which influences services. More information is also available from Sylvia Hutchins on 023 9259 5455 or [email protected]

f The local branch of national charity Carers UK:

Sue Dawkins, 023 9235 9018 (6pm-9pm and weekends) or [email protected]

Jennifer Stenson, 023 9283 1229 or [email protected]

www.carersukportsmouth.org.uk (includes a list of carers’ groups)

To learn more about our carers strategy: f Go to www.portsmouth.gov.uk

and search for carers strategy

f call 023 9268 8169 for a paper copy

Do you look after someone?Carers clinicOur new service, based at The Orchards, St James’s Hospital, helps carers whose relative or friend is a patient. It’s especially for people caring for new patients, as we know admission is a particularly difficult time. For more details contact the Carers Centre (details on these pages).

a special event for youYou can find out lots of useful information, and meet people in the same situation as you, at a free conference for adult mental health carers on 6 April.

The Connecting Carers event at the Royal Maritime Club will have workshops on subjects such as medications and benefits, plus speakers on topics like health and social care reorganisation, a new one-to-one service, the work of the Carers Centre and self-assessment. Lunch and refreshments are free.

Places must be booked before 28 February – call 023 9285 1864 for more details.

If you need urgent helpIf you need to contact a mental health professional during office hours (Mon–Fri, 9am–5pm), please visit your GP or your social worker/ care coordinator if you have one. Out of hours (after 5pm): if your care coordinator, social worker or GP is not available call the crisis team on 023 9268 0200.

adult mental health carers groupsTake a Break Second and fourth Monday of the month (except bank holidays), 10.30am–12.30pm at the Carers Centre. Contact the centre (details on these pages).

PO6 Friends Second and fourth Thursday of the month, 1.30pm–3.30pm, at Paulsgrove and Wymering Healthy Living Centre, Allaway Avenue. Contact the Carers Centre (details on these pages).

Compass Carers Support Group Second Wednesday of the month at St James’ Hospital, Locksway Road. Call Mary Joseph on 023 9273 3637.

Diverse Carers For carers and cared-for people from minority ethnic communities or multi-cultural backgrounds. Third Wednesday of each month, 11am–1pm, at the Carers Centre. Contact the centre (details on these pages).

Page 26: Flagship magazine - February 2013

visit brittanyferries.com/flagship or call 0871 244 0404

Cruise and stay in St. Malo from £74pp

With no car – or cares – you’re free to walk round this beautiful and historic town.

Take in the view from the beach, explore the markets, and discover the renowned

local produce and wines. You’ll be surprised what you can find on your doorstep.

Calls cost 10p per minute plus network extras. Terms and conditions apply – see website for details.

Don’t look further

Looking for an escape from the norm?

50570.02_BF_Flagship_290x210mm_v2.indd 1 15/01/2013 18:04

Page 27: Flagship magazine - February 2013

flagship February 2013 23City helpdesk Tel 023 9283 4092 I Email [email protected]

Social housing: the true pictureSocial housing is provided by the council or not-for-profit organisations such as housing associations. Rents are lower than on the open market. The city doesn’t have enough social housing for everyone who needs or wants it, and for most people there’s a long wait.

Waiting list

The number of people on the list is approximately 2,500. You can join the list if you have a genuine housing need.

You can’t join if you just want to move to a more affordable home. This doesn’t mean there are no options available to you. There are other solutions, depending on your circumstances, which we can discuss.

How we allocate homes

We always offer homes to those who need them the most. Nationality or marital/relationship status do not affect how homes are allocated. Priority is always based on people’s circumstances, the size of their household and their housing need.

Most homes which become available are upper-floor flats on large estates. Houses and ground-floor flats are rarely available.

We’re also changing how we allocate homes, after asking people their views. As Flagship went to press, the changes were still being finalised. But we know people with a connection to Portsmouth or serving in the armed forces will have an additional priority. We’re also looking at making it easier for council tenants to move as their circumstances change.

Who can’t join the list?

If a person is not entitled to benefits, for example, if they are an asylum-seeker, or living in the country illegally, or without a valid visa, they cannot join the waiting list and are not entitled to social housing.

More info:

f 023 9283 4989

f visit the housing options team at the Civic Offices (first floor).

f [email protected](please include a daytime phone number and details of your circumstances)

visit brittanyferries.com/flagship or call 0871 244 0404

Cruise and stay in St. Malo from £74pp

With no car – or cares – you’re free to walk round this beautiful and historic town.

Take in the view from the beach, explore the markets, and discover the renowned

local produce and wines. You’ll be surprised what you can find on your doorstep.

Calls cost 10p per minute plus network extras. Terms and conditions apply – see website for details.

Don’t look further

Looking for an escape from the norm?

50570.02_BF_Flagship_290x210mm_v2.indd 1 15/01/2013 18:04

Page 28: Flagship magazine - February 2013

www.nhs.uk

Feeling unwell?

Keep some medicines safe at home for coughs and colds

You can ring NHS Direct for help and advice on 0845 4647

You can get expert advice from your local chemist / pharmacist

Or, make an appointment with your GP. If you need a GP Out of Hours call 01962 718697

Sore throat • Runny nose Diarrhoea • Chesty cough • Headache

Page 29: Flagship magazine - February 2013

flagship February 2013 25City helpdesk Tel 023 9283 4092 I Email [email protected]

Children’s centres – the futurePlease tell us your views on the future of children’s centres.We want to do the best for children in Portsmouth, but like all councils, we’re facing substantial cuts in the money we get from the government, and this means we have to make savings.

We want to make sure that we provide quality services that offer a wide range of opportunities for parents and children.

Our proposals (in summary) are to:

f reduce the 16 centres to nine by merging some – reducing the cost of buildings and administration but still retaining a service

f focus services on places where they’re needed most

f limit the variety of services

f provide more services in people’s homes and in community venues

f introduce charges for some services

You may have some ideas we haven’t thought of. To find out more and tell us your views:

f go to www.portsmouth.gov.uk and search children’s centres review

f email [email protected]

f pick up a leaflet and survey form at your local centre (please call 023 9268 8570 if you need us to send you a copy)

f go to one of the drop-in events listed here. Each lasts an hour. (Flagship is distributed from 9 to 15 February, so apologies if your issue is delivered after the first few sessions. Some sessions took place before Flagship was published.)

12 February 9.30am Brambles Children’s Centre

13 February 3.30pm Northern Parade Children’s Centre

15 February 10.30am Portsdown Area Children’s Centre

19 February 2pm Drayton and Farlington Children’s Centre

25 February 3.30pm North End Children’s Centre

26 February 10am Fratton Children’s Centre

27 February 3.30pm Southsea Children’s Centre

1 March 10.30am Portsea SureStart Children’s Centre

1 March 2pm Stamshaw Children’s Centre

4 March 3.30pm Buckland SureStart Children’s Centre

5 March 10.30am Baffins Children’s Centre

6 March 2.30pm Somerstown SureStart Children’s Centre

8 March 10am Cumberland Children’s Centre

8 March 2pm Willows Children’s Centre

We need to hear from you by 13 March so that we can plan and prepare for the coming year.

Tell us your views by 13 March

www.nhs.uk

Feeling unwell?

Keep some medicines safe at home for coughs and colds

You can ring NHS Direct for help and advice on 0845 4647

You can get expert advice from your local chemist / pharmacist

Or, make an appointment with your GP. If you need a GP Out of Hours call 01962 718697

Sore throat • Runny nose Diarrhoea • Chesty cough • Headache

Page 30: Flagship magazine - February 2013

26 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

Have your say in Hilsea and CopnorIf you live in Hilsea or Copnor, now’s your chance to get more involved in issues affecting your area.

We’re helping residents who want to set up a Hilsea and Copnor neighbourhood forum. A major step is a meeting at the Blue Lagoon, Hilsea Lido at 7pm on Monday 18 February.

Neighbourhood forums give you the chance to speak up about what’s happening on your doorstep.

More info:

f [email protected]

f 023 9283 4059

f Search neighbourhood forums at www.portsmouth.gov.uk

Safety and disability – your viewsIf you’re a disabled person or a carer of a disabled person, we’d like to know your views on crime and anti-social behaviour in your area.

We’d like to ask a few questions about your experiences. It will only take a few minutes of your time and we’d really value your views.

All answers will be anonymous. The information will be used by the Safer Portsmouth Partnership, which includes the council, to shape and improve services. Please email [email protected] or call 023 9283 4789.

Time to give booze the boot?

If you want to cut down on your drinking, it doesn’t have to be a boring process.Why not join people like Dave, and have a bit of fun playing sport and meeting new faces?

Dave (not his real name) worked as an accountant for many years and used alcohol to cope with his stressful job. After retirement he decided to deal with his problem.

Now he enjoys sessions of five-a-side football, keep fit and badminton run by Safer Portsmouth Partnership’s alcohol interventions team.

These sessions aim to get people who are in recovery from alcohol or drug misuse back into fitness by offering gentle exercise and fun activities. They also help people to rediscover their passions and develop new interests.

Dave said: “The fitness sessions are brilliant, really great fun. They’ve helped me lose weight and meet new people. I feel happy and healthy and I’m using my time to do things I enjoy.”

More info:

f 023 9284 1753

f [email protected]

f www.saferportsmouth.org.uk/ait

Page 31: Flagship magazine - February 2013

flagship February 2013 27City helpdesk Tel 023 9283 4092 I Email [email protected]

your paintings online

Entrance to Portsmouth Harbour by George Chambers

Bluejacket, HMS Comus attributed to Louise Caroline Alberta (Princess Louise)

Commercial Road by Edward R. King

Arundel Street by Edward R. King

The city’s collection of more than 800 paintings is now available to view online.We can only hang a selection of the council’s collection in our museums, but now you can see them all, thanks to the BBC’s Your Paintings website.

Katy Ball, museums and records registrar, said: “We’re now able to name the Bluejacket in Princess Louise’s painting, thanks to someone who was researching her work via the website. He was Tom Mitten, whom she sketched on board a ship as she was travelling to British Columbia. This sketch was turned into an oil painting.”

www.bbc.co.uk/arts/yourpaintings

Page 32: Flagship magazine - February 2013

28 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

Book online at www.aquacars.co.uk or call

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We’re working toprotect Portsmouthfrom sewer flooding

Southern Water’s £20 millionproject is well underwayOur work in Kirtley Close has been successfullycompleted and we have now started work at SpiceIsland. We have also held three resident drop-insessions in the areas where work is due to start soon.

Our work at Spice IslandThe majority of the sewers in Spice Island were built in brick during theVictorian era with some sections having to be repaired following damageduring the Second World War. Although they are in fairly good condition,there are places where groundwater can get in. This means that whenthere is a very high tide, significant quantities of groundwater enter thesewers taking up valuable capacity in the network and increasing therisk of flooding elsewhere. To stop this happening we will be repairingsections of the sewers on Broad Street, East Street and West Street usinga Cured in Place Pipe (CIPP) liner, as shown in the diagram. This methodhas been chosen because it can be carried out with the minimumof disruption as it avoids the need to dig up large sections of road.

The liner, which is pre-coated in epoxy resin at the factory, will beinserted into the sewer via existing manholes and then inflated usinglow pressure air before being set in place using ultraviolet (UV) lamps.The whole process will only take a few hours and will be controlledby computers located inside a control vehicle. Once complete thenew liner will be stronger than the original pipeline.

For further information please visit www.southernwater.co.uk/portsmouthUV lampsNew liner inside sewer

Control vehicleCIPP Lining Process

4Delivery_Flagship_128x194mm.qxd:Layout 1 21/12/12 10:39 Page 1

Page 33: Flagship magazine - February 2013

flagship February 2013 29City helpdesk Tel 023 9283 4092 I Email [email protected]

Do you remember the old Classic cinema on Commercial Road?This photo shows the building in April 1950. It was one of 21 picture houses in the city at the time.

“We used to call it ‘the fleapit’,” one resident told us. “Servicemen used to use it more than anything, especially if it was cold and raining and they couldn’t get back on board ship.”

This picture is just one of the evocative images on our local history website, A Tale of One City.

It’s your community history website and online archive, where you can find out about the people and the places which are part of Portsmouth’s story. It’s been named as one of the top 10 local history websites in the country by the BBC’s Who Do You Think You Are? magazine.

You can share your photos and memories on the site. Just go to the website above to see how. We hope to feature the best in Flagship.

Cruising to successThere will be more cruise ship visits to Portsmouth International Port this year than ever before.Martin Putman, manager of the council-run port, said: “We’ve been steadily building our cruise ship business over the last decade, investing in new facilities and constantly making improvements. This appears to have paid off in 2013.”

There will be around 50 cruise ship movements at Portsmouth this year, compared with 34 in 2012.

The increase will boost the local economy, with many passengers wanting to explore city attractions.

your memories online

See more pictures, and submit your own on the websitewww.ataleofonecity.portsmouth.gov.uk

Page 34: Flagship magazine - February 2013

30 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

We’re determined to stop the minority of irresponsible dog owners who cause the menace, and more and more residents are joining the effort.

We’ve had an increase in reports from people with information about offences. This really helps our enforcement officers in their investigations. If you see someone failing to pick up after their dog then please let us know on 023 9283 4092. Give us as much information as possible, including:

f times when the offence(s) took place

f description of the dog and owner

f address they are seen entering/leaving, or vehicle registration

We also use mobile surveillance cameras to capture evidence.

To reward owners who clean up after their dogs, we’ve given out around 500 “thank-you” goody bags.

Our campaign posters are proving effective too.

You can put one in your window. Download it from www.portsmouth.gov.uk by searching for dog fouling or call 023 9283 4092 for a copy.

What happens to offenders?

Failure to clean up after a dog can lead to a fixed penalty fine of £75. Those who persistently offend, or fail to pay a fixed penalty, face a maximum £1,000 fine.

Say no to foul play

Designed by Rio and Erin of Manor Infants School, Fratton

Our campaign to stamp out dog fouling – especially when it affects children – is a serious business.

www.portsmouth.gov.uk

WE SAY NOTO FOUL PLAY

If you are witnessed failing to pick up after your dog in this area, you could be reported by a resident.Offenders can be issued an instant fixed penalty notice, or even taken to court and fined up to £1000.

our environment

our environment

our environment

our environment

our environment

our environment

Page 35: Flagship magazine - February 2013

flagship February 2013 31City helpdesk Tel 023 9283 4092 I Email [email protected]

If your home’s cold, you could be risking your health. You need a temperature of 21°C (70°F) in your main living room and 18°C (64 or 65°F) in your bedroom. This is particularly important for elderly people, very young children and anyone with chronic health problems.

If you’re worried about your heating bills, here are some top tips for saving cash: f make sure your home’s properly

insulated (loft insulation should be around 270mm thick, and many homes are suitable for cavity wall insulation)

f use draught excluders f use lined curtains and draw them

at dusk f if you’re not at home during the

day, use a heating timer

More info: f Home Heat Helpline –

0800 33 66 99 (free call) f www.energysavingtrust.org.uk f You can find out how much heat

your home is losing on our ‘thermal map’, see panel opposite.

Other ways to save energy: f turn equipment and lights off

when not in use f use energy-efficient light bulbs f don’t leave equipment on standby

Keep warm and cut your bills

How much heat is your home losing?Just enter your postcode at portsmouththermalmap.bluesky-world.com and select your address.

KEEP WARM

AND CARRY

ON

Doing our bitThe council is committed to reducing its carbon emissions by 30% over five years.

In the first year, 2011/12, we cut our carbon by 8% through projects such as installing energy-efficient lighting and solar panels, and switching to bio-diesel fuelled trucks. This saving is equivalent to the carbon footprint of 680 Portsmouth homes, and means we saved £300,000 on our electricity and gas bills.

Council Leader Cllr Gerald Vernon-Jackson at Southsea Library

Page 36: Flagship magazine - February 2013

32 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

Win a £50 Marks & Spencer voucherWe want to make sure Flagship is the magazine you want it to be, so we’d like to know what you think. Could you help us by filling in the survey opposite? You don’t have to give us your name and phone number, but if you do, we’ll put your entry into a draw, and the first pulled out will win a £50 M&S voucher, kindly sponsored by Aqua Cars.

Closing date: 15 March 2013.

Detach the page opposite and send to: flagship Survey, Corporate Communications, Civic Offices, Portsmouth PO1 2AL

flag

ship

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£50

Where a University Degree in Business is not beyond your reach

Our part-time Business and Management Degree is designed for busy working people and is available one evening a week from several colleges across Hampshire, the Isle of Wight and from the University of Portsmouth.

It is open to those who may not have formal qualifications but whose work experience will have prepared them to succeed.

To find out more about the flexible part-time courses we offer, come along to our next open evening, details of which can be found at www.port.ac.uk/pbsevents.

www.port.ac.uk

For further information visit:

T: +44 (0)23 9284 8200E: [email protected]

W: www.port.ac.uk/busandman

www.cascades-shopping.co.uk

Cascadesvoucher

receive a

£5when you spend a total of £25 in Cascades Shopping Centre on 22nd or 23rd February 2013See leaflets in Centre or visit the website for terms and conditions. Vouchers available from 11am while stocks last. Maximum of one voucher per shopper.

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Page 37: Flagship magazine - February 2013

flagship February 2013 33City helpdesk Tel 023 9283 4092 I Email [email protected]

flagship reader survey 2013

1. How useful do you find flagship?

very useful

useful

not very useful

not useful

2. Which part do you find most useful?

3. Do you trust the information in flagship?

yes

yes, most of the time

yes, some of the time

no

4. Do you enjoy reading flagship?

yes

no

5. Which part do you enjoy most?

6. Do you have an idea for a subject we could cover, or a new regular article?

7. What is your overall impression of flagship?

excellent

good

average

poor

8. Have you attended an event because you found out about it in flagship?

yes

no

If yes, what was the event?

9. Have you used a council service because you found out about it in flagship?

yes

no

If yes, which service was it?

10. Have you changed the way you recycle after reading advice in flagship?

yes

no

11. In your household, how many people read your copy of flagship?

1

2

3

4 or more

12. What are their ages? (tick all that apply)

0–15

16–24

25–39

40–54

55 and over

13. We produce six editions of flagship per year. Would you like to see the magazine produced:

twice a year?

four times a year?

six times a year (as now)?

12 times a year?

14. Do you have access to the internet?

yes

no

15. Do you, or do you intend to, read flagship online?

yes

no

16. Do you, or do you intend to, listen to the audio version online?

yes

no

I would like to enter the draw

Name

Daytime telephone number

Page 38: Flagship magazine - February 2013

34 flagship February 2013 Lots more news and information on our website www.portsmouth.gov.uk

all change at Civic OfficesOur ground floor reception at the Civic Offices, Guildhall Square, is changing, to improve your experience and reduce queues.Work will affect some of our services temporarily, so please bear with us.

The city helpdesk is temporarily located in the waiting area to the right of the main entrance (pictured right, with child-friendly furniture).

The housing benefit and housing options services are not affected and you can still apply for bus passes as normal.

If you’re visiting to make a payment, we can accept cards and cheques at the Civic Offices, along with cash amounts under £50.

Cash payments over £50 need to be made at the parking office, to the rear of the Civic Offices on Alec Rose Lane (no longer open Saturdays).

Or you can pay online at www.portsmouth.gov.uk

be our 100th business success storyIf you’ve got a small business ready to grow, you could be a success story at one of our enterprise centres.

As Flagship went to press, 99 small firms were doing business in our three centres, employing about 575 people between them.

Alan Lowe, our enterprise centres manager, said: “We’re looking forward to welcoming our 100th tenant.

“We offer great rental terms, on an easy-in, easy-out basis. And we have a wide range of industrial, office and storage units.

“Our smaller units make it easy for home-based business to take on their first office space and grow.”

Paul Cullen, managing director of Security and Sign Services, based at Victory Business Centre in Fratton, said: “I enjoy working here with the other friendly and helpful business owners.

There’s plenty of inter-trading and support between the businesses. The units are good value for money when you take into account all the services included.”

More info:

f 023 9282 6225

f [email protected]

f search enterprise centres at www.portsmouth.gov.uk

Portsmouth Enterprise Centre

Page 39: Flagship magazine - February 2013

flagship February 2013 35City helpdesk Tel 023 9283 4092 I Email [email protected]

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We will accept and collect for free your good quality old furniture and electrical items to raise funds for DEBRA.

We offer a house clearance service (charges may apply)

Please note we may not be able to accept some items due to safety or quality reasons. Free collection of smaller items is at the discretion of the store manager. Our van drivers will make the final decision regarding the collection of any donations.

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Page 40: Flagship magazine - February 2013

a-Z Abandoned vehicles 023 9283 4092Adoption 023 9287 5294Adult social care helpdesk 023 9268 0810Advertising on council assets 023 9283 4797 Affordable home ownership 023 9283 4989Alcohol

Alcoholics Anonymous 0845 769 7555 Switch (under 25s) 023 9282 5140Alcohol counselling service (6pm–9pm)

023 9273 5836

Alcohol interventions team 023 9284 1753Alcohol licences 023 9283 4607

Alarms for elderly & disabled people

0800 731 2228

Allotments 023 9283 4171Animal fouling 023 9283 4092Animal welfare 023 9283 4092 Anti-social behaviour unit 023 9268 8507Area offices

Buckland 023 9260 6500City South / Somerstown 023 9260 6300Landport 023 9260 6400Leigh Park 023 9230 6900Paulsgrove 023 9260 6030Portsea 023 9260 6200Wecock Farm 023 9260 6100

BBenefit fraud 023 9284 1550Big Screen 023 9283 4109Blind people-advice 023 9268 0810Blocked drains and sewers 023 9283 4092Building alterations 023 9283 4334 Building regulations 023 9283 4722Bulky waste collections 023 9283 4092Bus stop and shelters 023 9283 4619

CCarers Centre 023 9285 1864Care for adults 023 9268 0810CCTV 023 9283 4755Cemeteries 023 9273 2559Charity collection permits 023 9283 4572 Childcare 023 9268 8830Child protection

Social services 023 9283 9111Emergency out of hours 0845 600 4555Hampshire Constabulary 0845 045 4545NSPCC 0808 800 5000

Children (safeguarding) 023 9284 1540Children’s Centres

Paulsgrove Area 023 9238 5995Paulsgrove Area (Saxonshore) 023 9238 3195Portsdown 023 9237 8393Drayton & Farlington 07950 896270Northern Parade 023 9266 0866North End 023 9265 0497Stamshaw 023 9263 9728Fratton 023 9273 4385Willows 023 9262 6427Baffins 023 9286 1206Cumberland 023 9229 8701Brambles 023 9282 8606Milton Park 023 9282 7392 Southsea 023 9282 6303Landport 023 9281 5005Somerstown 023 9282 1816Buckland 023 9273 3440Portsea 023 9273 2925

Children’s social care 023 9283 9111Children and families 023 9283 9111Adoption 023 9287 5294Fostering 023 9237 4879Young persons support team 023 9268 8105Comments or complaints 023 9284 1172

City helpdesk 023 9283 4092 Colas 023 9231 0900

Comments, compliments and complaints

023 9283 4702

Community centres 023 9268 8238Community engagement 023 9268 8559Community safety 023 9283 4755

Anti-social behaviour 023 9268 8507Alley gating 023 9283 4092

Community transport 023 9223 0250Community wardens

Cosham 0800 587 0147Heart of Portsmouth 0800 085 3840

Concessionary fares 023 9268 8575Council tax 023 9268 8588Council tax benefits 023 9283 4556Councillors 023 9283 4172Cremation 01329 822533Crime prevention 023 9283 4755Cycling 023 9283 4590Cycling training 023 9229 0474

DDangerous substances 023 9283 4092 Dangerous structures 023 9283 4606 Day care for adults 023 9268 0810 Deaf people – advice 023 9268 0810

Text 07956 535228Defects/problems with rented property

023 9268 8369

Dial A Ride 023 9223 0250Disability registration/help for people with disabilities

023 9268 0810

Disability student allowances 01243 642141 Disabled – occupational therapist

023 9268 0610

Disabled – unemployment help

023 9232 2800

Disabled children – short breaks

023 9268 8842

Disabled parking badges 023 9284 1176Disabled parking bays 023 9268 8304Dogs: lost, found or dangerous

023 9283 4092

Out of office hours 023 9282 2251Domestic violence 0808 2000 247Drainage and sewerage 023 9283 4092 Dropped kerbs 023 9283 4092 Drug and alcohol services

Adults 023 9275 1617Under 25s 023 9282 5140Family and carers support 07833 941143

EElderly people 023 9268 0810Electoral registration 023 9283 4074Employment and skills 023 9268 8542Empty properties 023 9284 1659Enterprise Centres 023 9282 6225

FFamily information service – Portsmouth CHAT

023 9268 8830

Flooding 023 9283 4092Fly tipping 023 9283 4092Food safety 023 9283 4253 Fostering 023 9237 4879Freedom of information 023 9268 8482

GGarden waste & composting 023 9283 4092Guildhall box office 023 9282 4355 Grass cutting 023 9283 4092 Gully cleansing/road cleaning 023 9283 4092Gypsy and traveller liaison 023 9283 4092

HHealthy Pompey 023 9229 4001History centre 023 9268 8046Homecheck service 023 9268 8369 Homelessness 023 9283 4989Housing benefit and council tax benefit

023 9283 4556

Housing needs and adviceConditions in privately rented houses

023 9268 8369

Grant assistance to owner-occupiers

023 9268 8369

Disabilities adaptation 023 9260 6008Sale of council homes 023 9283 4845

Houses in multiple occupation 023 9284 1659

Conditions 023 9268 8369Licensing 023 9268 8369 Housing needs and advice 023 9283 4989P’mouth housing register 023 9283 4989Homelessness/harassment/eviction

023 9283 4989

Housing grants 023 9268 8369

IIndependent living 023 9268 0810 Infectious diseases/food poisoning

023 9283 4253

Integrated youth support 023 9268 8798

JJobs at the council 023 9268 8536Jobcentre Plus

Cosham 0845 604 3719Havant 0845 604 3719Portsmouth 0845 604 3719Claim line 0800 0556688

KKennels 023 9283 4092

Out of office hours 023 9282 2251

LLearning disabilities services 023 9268 4600The Learning Place 023 9262 1860Leaseholder & commercial services

023 9283 4542

Leisure cards 023 9283 4171Libraries 023 9281 9311

Central library 023 9281 9311Alderman Lacey 023 9282 3991Beddow 023 9273 1848Carnegie 023 9282 2581Cosham 023 9237 6023Family library link 023 9268 8049North End 023 9266 2651Portsea 023 9229 7072Paulsgrove 023 9237 7818Southsea 023 9268 8999

Licensing 023 9283 4073Listed buildings 023 9283 4303Litter 023 9283 4092 Local land charges 023 9283 4065Local Government Ombudsman

0300 061 0614

Lord Mayor’s office 023 9283 4706

MMeals on wheels 023 9268 8390Mental health 0845 766 0163Museums and galleries 023 9282 7261

NNeighbourhood forums 023 9283 4059Noisy neighbours 023 9283 4167

OOccupational therapy 023 9268 0810Out-of-office-hours calls 023 9282 2251Out-of-school activities 023 9283 4155

P Parking 023 9268 8310Parks and gardens 023 9283 4180Pavements 023 9283 4092PCMI – employment advice 023 9232 2800PCMI – signs 023 9232 2828Pedestrian crossings 023 9283 4092Pest control 023 9283 4251Planning 023 9283 4334Play (unsupervised) 023 9283 4190Play service 023 9284 1101Port 023 9229 7391Portage service 07958 796580Portsmouth Youth Offending Team

023 9283 9111

Postal voting 023 9283 4074Public conveniences 023 9283 4092

RRegistration of births, marriages & deaths

023 9282 9041

Emergency registration (weekends & bank holidays)

023 9282 2251

Rented housing – eviction, landlord and tenant advice

023 9268 8195

Resident participation 0800 0321 531

Right to buy your home 023 9283 4542Roads and pathway maintenance

023 9283 4092

Rubbish collections 023 9283 4092

S Salting and gritting 023 9283 4092School admissions – advice 023 9268 8830School admission – applications

023 9268 8008

School governors 023 9284 1716Schools 023 9268 8008Seafront services 023 9282 8112Sensory impairment and deaf services

9268 0810

Textphone 023 9232 2117Shared Lives service 023 9273 7106Sheltered housing/supported housing/extra care

023 9283 4989

Shopmobility 023 9281 6973Social services

Adoption 023 9287 5294Adults with disabilities 023 9268 0810Carers helpline/carer support

0845 600 4555

Children and families 023 9283 9111Comments or complaints 023 9284 1172Fostering 023 9237 4879Home care service 023 9268 0810Older persons helpdesk 023 9268 0810Out of office hours calls 0845 600 4555Young persons support team 023 9283 9111

Special educational needs 023 9284 1238Sports and recreation

General sports enquiries 023 9283 4171Great Salterns golf course 023 9266 4549Eastney swimming pool 023 9273 1786Mountbatten Centre 023 9262 6500Portsmouth Gymnastics Centre

023 9266 0589

Portsmouth Watersports Centre (sailing)

023 9266 3873

Pyramids Centre 023 9279 9977Southsea tennis and bowls (seasonal)

023 9282 4693

Southsea Skate Park 023 9229 5360Charter Community sports centre

023 9283 8798

Tennis centre (indoor) 023 9283 0736Wimbledon Park sports centre

023 9282 5075

Street lighting 023 9283 4092Street markets 023 9284 1982Switchboard 023 9282 2251

TTaxis (licensing, complaints) 023 9283 4073Telecare 0800 731 2288Tenancy support 023 9260 6571Third Floor Arts Centre 023 9268 8035Trading standards 023 9268 8183

Advice for businesses 023 9268 8183Approved traders 023 9268 8183Children and alcohol 023 9268 8777text 077 3070 4892Consumer advice (Consumer Direct)

08454 040506

Illegal money lending 0300 555 2222text ‘loan(space)shark(space)+ your message’ to 60003

Traffic lights 023 9283 4092Training 023 9229 8288Tree management 023 9284 1479

VVisitor information 023 9282 6722Visual impairment 023 9268 0810VITAL – Visually impaired telephone advice line

023 9282 9923

Voting 023 9283 4074

WWalking (healthy walks) 023 9268 8390Waste 023 9283 4092Water quality 023 9283 4253

YYouth offending team 023 9283 9111

of

serv

ices