City, 01/05/2023

Good Morning and

Welcome to Our Presentation

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….Show us the way to become SELF SUFFICIENT & SELF RELIANT , to reflect SELF CONFIDENCE in our approach with international buyers, empowering us to win over their trust & confidence, to prove them that we are here to provide with “ONE STOP SOLUTIONS & SERVICES” so that they can be stress free.

4 WINNING PRINCIPLES

We can achieve this goal through our Topic “BETTER INTERNAL COMMUNICATION & SHARING CONSTRUCTIVE INFORMATION” between all HOI departments to provide better & faster service to our Brands

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Topic 1 - Exchange of Constructive Information Internally

Sharing Success/Failures/Strategies.Sharing Products/Vendors.Sharing Market Info.

Better Services To Buyer

Between 3 Merchandising pillars Between DepartmentsBetween Supporting departments & rest of the

office

BPH

OVH 3rd Party

HR/Admin

Finance/Account IT/MC

Merchandising

Compliance Sourcing/PD

Quality (QA&QC)

How can we do this ? What do we achieve ?

City, 01/05/2023

Faster DecisionInnovative IdeasLong Term Solution

Faster Service To Buyer

With Quality Team

Quick Trouble Shooting.

Faster Approvals.One Solution For Common Problem.

How Can we achieve ?

Highlight common quality problems faced by all departments consistently & resolve as a project between merchandising & quality.

Highlight low KPI vendors which are important or prospective supplier to BRAND& develop as a project between Merchandising & Quality teams.

With Sourcing / PD Team

Meaningful Sourcing.Quick to analyze & Put to use DATA.

Sourcing will create “sharedFolder” for newly sourced Factories with brief Factory info like:• Product type• Customer FRAME.• MOQ Required by factory.• Total Capacity.• Price of basic & Fancy item.• BSCI.• ACCORD.

With HR Team

• First Highlight the issue by mailto concerned Person.• If urgent issue, approach the person directly face to face to alert.• If not urgent issue, wait for responsefor 1-2 days else alert personally.• Call for a meeting.• If issue solved in meeting • If not, Plan action, prepare minutesof the meeting and share and follow up (If needed more meeting.).

SOP for good communication involves all Departments

Sourcing & Merchandising will share common excel file for new sourcing request.

Market info

Create system for better handling of staff view/suggestion

Topic 2 – Better Internal Communication (between Merchandising & Other

Departments of HOI)

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BPH (including HMTX)

OVH (including HMTX)

3rd Party (including

HMTX)• For common supplier we can collectively present HOI as one single

source for higher business projection.• Share common vendors & create collective dialogue as one HOI voice

on key & common issues like KPI, quality concerns, capacity monitoring, sustainability, commercial aspects etc.

• Home Textile will also provide us with market info on cotton prices / CMIA / textile related news

How can we achieve it within Merchandising Departments

Share Vendor Share Product Share Strategy/Success/Failure

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• Continues dialogue & meetings between Merchandising & QA teams to resolve sample TAC timeline & new vendor training for fittings & quick sample process.

• Collective meetings between HOI Merchandising & Quality teams on common problematic vendors & common quality issues affecting all brands, like Damp issues, low KPI, high rejections. Projects on high rejection ratio strategic suppliers like Riverside & Oasis were successfully conducted, collective efforts towards reducing high damp claims with Starlight were made, improving KPI of Smart Jeans is in process….are some of the examples of collective efforts.

• Claim resolving procedures where quality & merchandising work on common platform to speed up the claim settlements & also to raise concerns on recurring claims on same mistakes within all other departments handling other brands.

How can we achieve it within Inter - Departments

Source New vendor/ product/ trend Speedy vendor / sample approval process Share updated Market info

Merchandising

Sourcing / PDCompliance

Quality (q/a & q/c)

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• Follow proper “Procedure Flowchart” for introduction of new vendors involving all departments - Sourcing/PD/ Merchandising /Compliance/ Quality – by approval process either via internal meeting or collective factory visits & audits by compliance team.

• Sourcing dept have created 2 folders-1st Folder consist of all sourced vendors with brief information on their product/price/moq/customer frame. 2nd Folder is an excel shared between sourcing & merchandising to share new sourcing requirements & closing the request after price check & factory visit. LINK1 LINK2

• Split between Procurement & Fulfilment team for BPH (HOI BD) team has been completed successfully. Individual teams responsibilities were communicated. Weekly internal communication & monthly meetings are conducted between both teams to discuss capacity plan from Procurement team & Production plan from Fulfillment team for ONLY woven account.

…….CONTINUED

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How can we achieve it with Supporting Departments

Better internal HR & Administrative Support IT/MC support Better Financial & Budget overview

HR/Admin

Finance &

AccountsIT/MC

HR/Admin :• Perform administrative support.• Notice Board for important management notice• Suggestion Box for views/complains from staff• New Staff induction program• Part of the staff Committee

IT / MC :• Training on all software related systems / programs • General Training on short cut tools • Provide essential support & training for business processes within

Merchandise Control.

Finance :• Update on Budget, Turnover, EBT in managerial meetings.

Supporting departments can bring better environment for internal staff efficiency & satisfaction “ Happy employee – Happy Buyer ”

City, 01/05/2023

Title of presentation

Goal Task / Achievement

Responsible Dept.

Deadline

(effective from 1st Feb)

1. Vendors project - Target vendor with consistently low KPI & develop as a project between Tech & Merc Department.

To be done Merchandiser & Quality Select the vendors & complete the project within 3 months (if successful, then can be continued with next 3 vendors…so on)

2. Create shared folders by Sourcing dept.

achieved Sourcing Department. Folders created during preparation of this presentation & will be used continuously.

3. For new common supplier represent HOI collectively by all Merchandising heads

In process – existing common suppliersTo be done – New common suppliers

All Merchandising Departments – OVH / BPH / 3rd PARTY

Its Continuous process but first attempt after onboarding next common vendor

4.Orientation & Training for newly onboard vendors on fittings & sample process for the specific brand

To be Achieved Quality Department Asap ! with new vendor onboard from 1st Feb onwards

5. Create & follow proper “procedure flowchart” for introduction of new vendors

To be achieved Sourcing department – create the flowchart.All departments – follow up the chart

End of February.

6. Suggestion Box for views/complains from staff & New staff induction procedure Flowchart

To be achieved HR department Within 1 month

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Our Future Goals / Aspirations

• Better Internal Communication & Information Share helps all departments of HOI to work together for a common goal – BETTER & PROMT SERVICE TO OUR BUYERS

• We are all interlinked & depend on each other to reach our goals. If our own office follows close & positive communication & meaningful information, we can build up the confidence of our buyers in us as “100% one stop service oriented organization”

Speedy &

Better Service

HR/Admin & Finance Merchandising

IT & Merchandise Control

Production

Quality

Sourcing

Product Development

Compliance

To achieve win-win situation with Buyers & Suppliers, its is essential to have Better Communication & Share of Information within all departments existing in HOI office

Better Internal Communication & Constructive Information Share

Faster & Better service to buyers

7 Keys for better & faster service to our buyer

Spee

d is

key Quick

solutions/

alternate

options

Meeting deadlines Innovative ideas

Share of

knowledge &

performance

Pro activeness

Market trend &

business

opportunity

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