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RKT Live Expert SessionCentral Monitoring of SAP NetWeaver Process Integration 7.3 with SAP Solution Manager 7.1

Alexander Bundschuh SAP Product Management SAP NetWeaver Process Integration November 2010

Objectives

Upon completion of this presentation, you will be able to describe:The key benefits provided by the central monitoring of SAP NetWeaver PI systems with SAP Solution Manager 7.1 The overall architecture of the technical PI monitoring work center in SAP Solution Manager 7.1 Key monitors of the technical PI monitoring work center in SAP Solution Manager 7.1

2010 SAP AG. All rights reserved. / Page 2

Agenda

1. Motivation 2. Technical Monitoring in SAP Solution Manager 3. Central PI Monitoring 4. Summary

2010 SAP AG. All rights reserved. / Page 3

PI Monitoring with SAP Solution Manager Requirements & Motivation

Growing PI landscape complexity and distribution leads to growing requirements towards a central monitoring approach Reduce the TCO by simplification of the operations processes e.g. providing one central entry point combining monitors for PI overall status with drill-down options up to host level Enable tight integration with: System Monitoring and Root Cause Analysis Alerting Infrastructure Notification- / Incident Management Relieve productive systems from individual monitoring activities by a central collection of monitoring data Reduce the time For regular system health checks For hand-over procedures From incident detection to root cause

2010 SAP AG. All rights reserved. / Page 4

How much time and manual effort would you need to answer these questions?What is the overall status of all PI components of the productive PI domain? Do you have issues in the underlying technical systems? What is the error trend for your business critical interfaces? Which have been the most prominent errors that occur this year? Have these errors occur in the last 7 days? At what point in time during the day do these errors typically occur? What is the message backlog today? Is there a relation between the message backlog and the overall message volume? Business department calls you and wants to know if and since when messages have been stuck for their business critical interfaces? On which PI components have those messages failed? How many communication channels do have an issue and which are the relevant local monitors? On which PI components do you have most error messages and which interfaces are affected? How many messages have been received this month via communication channel "xyz"?

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Agenda

1. Motivation 2. Technical Monitoring in SAP Solution Manager 3. Central PI Monitoring 4. Summary

2010 SAP AG. All rights reserved. / Page 6

Application Life-Cycle Management An Approach in Six PhasesApplication Life-Cycle Management follows the six phases of ITIL application management. SAP delivers high value for all phases of the life cycle.Upgrade ManagementComprehensive project support for release transitions RequireMaintenance Management ments Management of corrective software packages Optimize

Solution DocumentationCentral documentation of processes, system landscape, custom code, partner applications,

Innovation ManagementDesign Discover and realize enhanced business functionality Avoid disruption of business

Business Process OperationsEnsure business continuity Provide Business KPIs Business process benchmarking

Template ManagementOperate Build and Test Standardize configuration across multiple projects

Technical OperationsCentral monitoring & alerting infrastructure Unique End-User Experience monitoring Central administration tools Deploy

Test ManagementChange impact analysis End-to-end test management

Application Incident ManagementIntegrated service desk Involvement of partners in problem resolution Provide root-cause analysis for complex landscapes with diverse technology stacks

Change Control ManagementIntegrated quality management Synchronized transports of various components Controlled and documented adjustment of business processes incl. approval process

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Technical Operations What is the Process Behind End-to-End Monitoring & AlertingProactive real-time monitoringMonitor

End-to-End Root Cause AnalysisLower mean time to problem resolutionAnalyze

Technical AdministrationOptimize excellence of technical operationsAdministrate

Reactive handling of critical eventsHandle Alerts

Technical Administrator

Key User

Technical Administrator

System, DBMS and Host Monitoring End-User Experience Monitoring Connection Monitoring Process Integration Monitoring Business Intelligence Monitoring Solution Manager Self-Monitoring

Unified Alert Inbox Alert correlation and propagation Central Template Maintenance Open data provider and alert consumer

End-to-End Change Analysis Workload Analysis Exception Analysis Trace Analysis

Task Inbox Down Time and Work Mode Management IT Calendar Notification Management Central Tool Access

Change Recurring Tasks

Incident

Service Requests

Technical Reporting Prove Value to BusinessEarly Watch Alert Service Level Reporting Standard BW Reporting Customer BW Reporting

2010 SAP AG. All rights reserved. / Page 8

Agenda

1. Motivation 2. Technical Monitoring in SAP Solution Manager 3. Central PI Monitoring 4. Summary

2010 SAP AG. All rights reserved. / Page 9

Central PI Monitoring Architecture & ScopeIDoc Backend System Decentral Adapter Engine C

JDBC DB ABAP Proxy B SOAP Backend Decentral Adapter Engine A

File System

Integration Server

ABAP Proxy A ABAP Proxy C Decentral Adapter Engine B

JMS System

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Dual Level Monitoring

Central Tools Status Overview Unified information Aggregated messaging information Isolated runtime environment Alerting Incident Management

Local Monitoring Tools Real-time information Detailed information including payload access

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PI Monitoring in SAP Solution Manager Technical Monitoring Work Center

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Demo

Agenda

1. Motivation 2. Technical Monitoring in SAP Solution Manager 3. Central PI Monitoring 4. Summary

2010 SAP AG. All rights reserved. / Page 14

Summary

Central Monitoring with SAP Solution Manager 7.1 Good morning page for overall status of one or multiple SAP NetWeaver PI systems Alerting integration for component & channel availability Integration with notification and incident management Reduced time for regular system health checks hand-over procedures root cause analysis Central collection of monitoring data to relieve productive systems

2010 SAP AG. All rights reserved. / Page 15

SAP NetWeaver PI 7.3 Live Expert SessionsTimes: 10:0011:00 am (CET), 5:006:00 pm (CET) eachWhats new in SAP NetWeaver PI 7.3? Whats new in ESR 7.3? What are the new service bus-based capabilities for SAP NetWeaver PI 7.3? Central monitoring of SAP NetWeaver PI 7.3 landscapes with the new PI Work Center in SAP Solution Manager 7.1 Improved fault tolerance with SAP NetWeaver PI 7.3 Upgrade to SAP NetWeaver PI 7.3 Available adapters for SAP NetWeaver PI 7.3 Advanced Adapter Engine Extended - a new Java only installation option for SAP NetWeaver PI 7.3 Local monitoring enhancements within SAP NetWeaver PI 7.3 Federated PI and deployment options Oct. 26 Oct. 28 Oct. 29 Nov. 9 Dec. 9 Dec. 10 Dec. 13 Dec. 14 Dec. 15 Dec. 16

Register at: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/21582

2010 SAP AG. All rights reserved. / Page 16

Registration for Ramp-up of SAP NetWeaver PI 7.3

Interested in joining the ramp-up for SAP NetWeaver PI 7.3?

Registration atCustomers: http://service.sap.com/rampup Partners: https://service.sap.com/partnerportal/rampup

2010 SAP AG. All rights reserved. / Page 17

Backup SlidesScreenshots from PI Monitoring within SAP Solution Manager Technical Work Center

SAP NetWeaver PI Monitoring in SAP Solution Manager PI Domain OverviewAccess to PI Monitoring applications Overview Monitor Component Monitor Channel Monitor Message Monitor

Monitoring of multiple PI Domains

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SAP NetWeaver PI Monitoring in SAP Solution Manager Overview MonitorAggregated View as entry point with most important status information on Integration Server, Decentral Adapter Engines and connected SAP Business Systems Individual view per PI component (e.g., Integration Server)

Integration with system monitoring on level of technical systems

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SAP NetWeaver PI Monitoring in SAP Solution Manager Overview & System Monitoring

System-, Instance-, and Host related metrics on one screen

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SAP NetWeaver PI Monitoring with SAP Solution Manager Component MonitorCentral view on availability and self-test status of all PI components

Reworked specific Self-Test details per PI component

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SAP NetWeaver PI Monitoring with SAP Solution Manager Channel MonitorCentral view on availability of all channels across different adapter engines

Follow-Up actions like - context sensitive navigation to further monitors - start/stop/ping of channels

Channel Details and ShortLog per server node

2010 SAP AG. All rights reserved.