Christopher J. Slagle512 West Parkside DrGreensburg IN 47240Phone: (812) 212-5960 chris.slagle.4@gmail.com

Objective: To obtain full-time permanent employment with the ability to utilize my knowledge and experiences. Summary of Qualifications:Customer Service, Information Technology and Help Desk via Windows 98, 2000, XP, XP Professional Linux, MAC OS X, Vista, Windows 2003 Server Snow Leopard, and UnixHardware: Hubs, Switches, Routers, Firewalls, RAID, and ServersSoftware: Microsoft ISA Server 2004, Microsoft Office and Apple Remote DesktopNetworking Skills: Windows XP, configuration and maintenance; Windows Server 2003 installation, configuration, monitoring, change management, hardening, fault tolerance, disaster recovery and remote management; Active Directory; Group Policy; DNS; DHCP; VPN, routing, RRAS and remote access protocols; network design, configuration and troubleshooting; TCP/IP; subnetting and troubleshooting; firewall and proxy server configuration; emphasis on adherence to Microsoft standards and maintaining network documentation and database maintenance. Call center and troubleshooting experience. Skilled in computer interface navigation.Additional Technical Skills: Cisco Networking, Printers, Adobe Addition, MS DOS, Hardware Installation, Wireless routers and computer set-up

Education/Certification:ITT Technical Institute OnlineComputer Science and Associates in Applied Science August 2010 – Present♣ Business Analytics♣ Computer Hardware♣ Mathematical Analysis♣ Computer Applications

ComputerTraining.com Indianapolis, INMicrosoft Network Technology Program February 2009 to August 2009♣ MCTS (Microsoft Certified Technology Specialist)♣ MCP (Microsoft Certified Professional)Coursework included: Microsoft Windows Vista, Configuration 70-620, Managing and Maintaining a Microsoft Windows Server 2003 Environment 70-290, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure 70-291, Microsoft Internet Security and Acceleration Server 2004 70-350

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Southeastern Indiana Career Center Versailles, IN Certification of Completion- Hardware/Software Computer Repair May ’00 –May ‘03

Employment History:

Elwood Staffing May 2015 – Present Columbus IN Helpdesk -Support multiple users across several different locations - Computer imaging - Work tickets as they come in fast and efficiently

Compu Com April 2011 – May 2015 Cincinnati OH Desktop Support

-IT support for GE Aviation and Energy Systems -Changing out Hardware -Supporting in house GE software - On call support for GE Oil and Gas in Connersville IN. -Supporting Telecommunications, Servers and Networking.

KAO Brands Nov. 2010-March 2011Cincinnati, OHDesktop Support

- International Technical Support via phone and e-mail- Trusted as the only IT individual to support Australia and 3rd shift operations- Computer Imaging- E-mail tracking and maintenance- Assigning duties throughout the IT department- Other duties as assigned

Batesville Intermediate School Sept. ‘09 – June ‘10 Batesville, INTechnical Support Specialist

- Maintenance and repair of all computers including Apple and Windows based- Provide technical expertise and assistance to internal personnel- Maintenance and configuration of Servers- Weekly meetings with IT department to assist with campus IT issues

P a g e | 2, Christopher J. Slagle

P a g e | 3, Christopher J. Slagle