BC REPORT ON ‘FUTURE BUSINESS TRENDS IN RETAIL’

(PANTALOONS)

GROUP MEMBERS-

Shahbaaz Ahmed PGFB1345Shravan Kumar Jha PGFB1346Shivam Upadhyay PGFB1347

Nivedita Rai PGFB1348

RETAIL INDUSTRY

• Largest retail industry in India with employment of 8% and contributing to 10% of GDP.

• Second fastest growing economy of the world.

• Ranks at top 10 FDI destination of the world.• High return of investments.• Excellent investment opportunities in Indian

retail sector.

Introduction

• India’s leading retailer that operates multiple retail formats in both the value and lifestyle segment of the Indian consumer market.

• Headquartered in Mumbai (Bombay), • The company operates over 12 million

square feet of retail space, has over 1000 stores across 73 cities in India.

• employs over 30,000 people.

Introduction

• Mid 1980’s – PRIL begin as a trouser manufacturer.• March 2006 – Pantaloon Group renamed as Future

Group.• Now taken over by Aditya Birla Nuvo Limited

(ABNL).• Brands across categories that range from western

to ethnic wear, formal to party wear and active wear for men, women and kids.

• Offers fashion accessories like fragrances, footwear, handbags, watches, sunglasses, etc.

VISION

• “Our strive towards looking at the Indian market differently and strategizing with the evolving customer helped us perform better.“ as quoted by-Kishore Biyani, CEO & MD, Pantaloons Retail (India) Ltd (1999)• Pranab Barua is new MD of Pantaloons.

PANTALOON RETAIL SEGMENTS

• 1. Pantaloons : Lifestyle products under Private Labels and third party brands

• 2. Central: Seamless mall providing the customer with a wide range of lifestyle products across multiple national and international brands

• 3. Big Bazaar: Value retailing with a range of products from apparel, toys, accessories, consumer durables to household products and furnishing

• 4. Food Bazaar: Food and personal care products including dry groceries and FMCG products

EMERGING TRENDS• Relaxation of Govt. on regulatory controls on

FDI• Indian retail sector will grow up to 10 % of

total retailing.• Emergence of Transactional companies.• Hypermart format of retailing.• Spending capacity of youth.• Brand Consciousness.• Easy customer credit.

GLOBAL CULTURAL ISSUES

• Rising Income levels.• Changing lifestyle. (Western influences.)• Awareness and aspirations. • Consumerism in urban areas.• Steep rise in rural consumption.• Lack of trained manpower shortage.• Entry of global giants due to FDI.

CORPORATE CULTURE

• High degree of professionalism and corporate ethics.• Stable and investor friendly Govt. at the helm of

affairs.• Employee commitment.• Strong trust relationship.• 360 degree communication.• Support for innovation.• Effective leadership.

CHANGES IN WORKPLACE

1. Counter Service2. Few 100 sq. feet shop

3. No Gadgets4. No IT

5. Less than 200 SKU

1. Self Service2. 50,000 plus sq. feet shop.

3. Advanced gadgets4. Advanced IT

5. 8,000 to 10,000 SKU

ETHICAL ISSUES

• Misuse of company’s assets.• Confidential codes.• Employee theft.

• Pricing constraints-1. Horizontal2. Vertical 3. Deceptive

• Promotional constraints (Deceptive ads and sales)