design thinking for systems innovation

Craig Damlo

March 16-17, 2016 – R&D Management Innovation Summit

Design Thinking for Systems Innovation

Agenda:๏Design Thinking Overview๏Design Thinking for Systems ๏Case Study

Design Thinking Process

Empathize

✤Touches✤Interacts✤Selects✤Repairs

✤Who/What

Define

✤RFIs✤RFQs✤SCDs✤Gemba Walk Insights

Ideate

✤Sketch✤Brainstorm✤Adjacencies

Prototype

✤CAD✤Physical✤MVPs

Test

✤Mockups✤Full size✤Sample

Case Study๏806835 – Cylinder/Valve Assembly๏747-8 Oxygen Supply

Oxygen System๏Lighter Weight System๏Open/Closed Indication

Open/Closed๏Old system had an indication๏Planes were taking off with

valves closed

Who Touches It๏Machinists – Initial Installation๏Engineering – Certification๏Mechanics – Field Operations๏Inspectors – Field Operations

Working Conditions๏Factory

๏Well Lit๏Climate Controlled

๏Field๏Not Well Lit๏Not Climate Controlled๏In Use

๏No Interaction

Initial Concepts

Installation Location๏Side Wall

๏Floor Panels๏Ceiling Panels

Final Concept

Final Product๏Glove Friendly๏270O Visibility๏20 lbs Weight Savings – 280 lbs Shipset

Key Takeaways•Empathy is still important for systems level components•Define your own products, use specifications as minimums•Ideation is more than just brainstorming

Thank you.Any questions?

https://www.linkedin.com/in/craigdamlo