adobe connect facilitator guide

29
Adobe Connect Meeting Training Facilitator Guide 2011 Western Illinois University Malpass Library Macomb, IL By: Kari Busard

Upload: kari-busard

Post on 08-Mar-2016

246 views

Category:

Documents


1 download

DESCRIPTION

Adobe Connect Facilitator Guide

TRANSCRIPT

Page 1: Adobe Connect Facilitator Guide

Adobe Connect

Meeting Training Facilitator Guide

[Author Name]

2011 Western Illinois University Malpass Library Macomb, IL By: Kari Busard

Page 2: Adobe Connect Facilitator Guide

Leader Guide Table of Contents

© 2011 Page i

Table of Contents

INTRODUCTORY MATERIAL

Getting Started ii

About This Guide ii

The Program In Perspective v

Program Preparation vi

Training At A Glance vii

MODULES

Welcome and Introductions ................................................................................................ 1

Welcome and Introductions ........................................................................................... 2

Section 1: Learning Goals .................................................................................................... 3

Section 1: Learning Goals ................................................................................................ 4

Section 2: Overview .............................................................................................................. 5

Section 2: Overview ......................................................................................................... 6

Section 3: Create a Meeting ................................................................................................. 8

Section 3: Create a Meeting ............................................................................................. 9

Section 4: Pods ..................................................................................................................... 11

Section 4: Pods ................................................................................................................ 12

Section 5: Best Practices ..................................................................................................... 16

Section 5: Best Practices ................................................................................................. 17

Section 6: Q&A and Practice ............................................................................................. 19

Section 6: Q&A and Practice ......................................................................................... 20

Wrap Up ................................................................................................................................ 21

Page 3: Adobe Connect Facilitator Guide

Leader Guide Getting Started

© 2011 Page ii

Getting Started

About This Guide

What’s the purpose of this guide?

The facilitator guide will assist you in delivering the training on using Adobe Connect as a meeting forum.

What will I find in the guide?

You will find a step-by-step sequence of presentation cues and materials. Each step will assist you in conducting the training.

How is this guide organized?

Getting Started: Outlines the purpose and ideas within the Facilitation Guide

About This Guide: Outlines the graphics you will find throughout the facilitator guide

The Program in Perspective: Explains the need and use of the training

Program Preparation: Provides details of preparing for the training

Training at a glance: Timeline of each section

Modules: Instructional information to conduct the training

Page 4: Adobe Connect Facilitator Guide

Leader Guide Getting Started

© 2011 Page iii

About This Guide

The following graphic cues are used to assist you in recognizing various steps

Module Purpose

This tells you the objectives if this portion of the training.

Time

This tells you how long this portion of the training will last.

Materials Required

This tells you what materials you will need for this portion of the training.

Transition

This tells you to transition to the next phase of the training.

The following graphical cues tell you what you need to do:

Say This

This will tell you when you should say something specific

Page 5: Adobe Connect Facilitator Guide

Leader Guide Getting Started

© 2011 Page iv

About This Guide

Check In

Check In with participants

Show Adobe Connect

This will tell you when you need to use Adobe Connect to demonstrate something

Show

PowerPoint

This will tell you when to use the PowerPoint Presentation

Give Handout

This tell you when to handout information to the learners

Give Evaluation

This tells you to provide the learners with the evaluation

Other Graphic Cues

This will give you a note

Page 6: Adobe Connect Facilitator Guide

Leader Guide Getting Started

© 2011 Page v

The Program In Perspective

Why have Adobe Connect Training?

This presentation will Serve Western Illinois University’s need for an instructive module that shows the benefits and uses of Adobe Connect in order to continue providing the program to the campus’s faculty and staff as part of a grant program.

Learning Objectives

After completing this program, participants will be able to:

Access Adobe Connect

Set up a meeting in Adobe Connect

Invite Attendees to the meeting

Use various features within a meeting

Program Timing

60 - 90 minutes

Number of Participants

8-10 face-to-face participants.

Unlimited virtual participants.

Page 7: Adobe Connect Facilitator Guide

Leader Guide Getting Started

© 2011 Page vi

Program Preparation

Required Materials

Facilitator Guide

Participant Guide

Computer

Evaluation

Room Set-Up

Room for 10 -20 people

Lap tops for participants

Audio Equipment

Computer and projector for facilitator (make sure all are turned on and have internet access)

Online access for participants and facilitator

Page 8: Adobe Connect Facilitator Guide

Leader Guide Training At A Glance

© 2011 Page vii

Training At A Glance

Time Module Description

5 Minutes Welcome and Introductions

Error! Reference source not found.

5 Minutes Section 1: Learning Goals

Error! Reference source not found.

5 Minutes Error! Reference source not found.

Error! Reference source not found.

5 Minutes Error! Reference source not found.

Participants learn how to set up an Adobe Connect training session within Adobe Connect.

20 Minutes Error! Reference source not found.

Error! Reference source not found.

5 Minutes Error! Reference source not found.

Error! Reference source not found.

15 Minutes Error! Reference source not found.

Error! Reference source not found.

5 Minutes Wrap Up

Error! Reference source not found.

Page 9: Adobe Connect Facilitator Guide

Leader Guide Welcome and Introductions

© 2011 Page 1

Welcome and Introductions

Purpose

The purpose of this module is to provide an opportunity for introductions and for the participants to learn more about the training session.

Time

10 minutes

Materials Needed

Printed Agenda

Page 10: Adobe Connect Facilitator Guide

Leader Guide Welcome and Introductions

© 2011 Page 2

Welcome and Introductions

Sean Cordes will begin the training by explain the administrative functions and need to Adobe Connect and the purpose of Adobe Connect Training.

He will introduce the facilitator.

Distribute Training Agenda.

Transition to the Section 1: Learning GoalsSection 1: Learning Goals

Page 11: Adobe Connect Facilitator Guide

Leader Guide Section 1: Learning Goals

© 2011 Page 3

Section 1: Learning Goals

Purpose

The purpose of the Section 1: Learning is to give an overview of the training and to communicate what the learners will be learning.

Time

5 minutes

Materials Needed

PowerPoint

Computer

Page 12: Adobe Connect Facilitator Guide

Leader Guide Section 1: Learning Goals

© 2011 Page 4

Section 1: Learning Goals

Show PowerPoint Presentation: Slide 1

Show PowerPoint Presentation: Slide 2

Discuss what the goals of the training are:

1. Access Adobe Connect

2. Learn Adobe Connect functions and attributes

3. Learn Video and Audio capabilities

4. Learn Best Practices for Virtual Classrooms

Transition to the Section 2: Adobe Connect Overview

Page 13: Adobe Connect Facilitator Guide

Leader Guide Section 2: Overview

© 2011 Page 5

Section 2: Overview

Purpose

The purpose of the Section 2: Overview is to explain the uses of Adobe Connect and how they relate to the learners

Time

5 minutes

Materials Needed

PowerPoint

Computer

Page 14: Adobe Connect Facilitator Guide

Leader Guide Section 2: Overview

© 2011 Page 6

Section 2: Overview

Show PowerPoint Presentation: Slide 3

Discuss what the Overview of Adobe Connect:

1. What is Adobe Connect?

2. How can I use Adobe Connect?

3. What are the benefits of Adobe Connect over other virtual software?

Show PowerPoint Presentation: Slide 4

What is Adobe Connect

1. A web conferencing tool for online meetings, eLearning, and webinars

2. Uses Flash-enabled web browser and an Internet connection to participate in synchronous online sessions.

3. Many instant features to make your web conferencing experience easy and efficient

Show PowerPoint Presentation: Slide 5

How can I use Adobe Connect?

1. Meetings

Conduct multi-participant meetings with video and audio features

2. Online Classrooms

Teach students from all over the world using file sharing

3. E-learning

Hold seminars for a wide audience with file sharing

Page 15: Adobe Connect Facilitator Guide

Leader Guide Section 2: Overview

© 2011 Page 7

Section 2: Overview

Show PowerPoint Presentation: Slide 6

How does it compare?

1. Share the graph comparing other web conferencing tools

So let’s now get a hands on look at how to use Adobe Connect and learn about the functions of the program.

Check In: Make sure that all participants have computers on and access to the internet

Transition to the Section 3: Create and Adobe Connect Meeting

Page 16: Adobe Connect Facilitator Guide

Leader Guide Section 3: Create a Meeting

© 2011 Page 8

Section 3: Create a Meeting

Purpose

The purpose of the Section 3: Create a Meeting is to demonstrate how to set up a meeting within Adobe Connect and how to use the functions within the program

Time

10 minutes

Materials Needed

PowerPoint

Computer

Internet Access

Adobe Connect Meeting

Page 17: Adobe Connect Facilitator Guide

Leader Guide Section 3: Create a Meeting

© 2011 Page 9

Section 3: Create a Meeting

Show PowerPoint Presentation: Slide 7

Discuss the overview of the Section:

1. Set-Up

2. Meeting Roles

3. Meeting Functions and Attributes

4. Video and Audio Capabilities

Show PowerPoint Presentation: Slide 8

Set up

1. All online 2. Sign in

Show PowerPoint Presentation: Slide 9

Create a Meeting

1. Create a new meeting

Specify Date and Time

Describe your meeting

Set user access 2. Share the URL with your participants 3. Now just wait for them to join! 4. EASY AS PIE!

Page 18: Adobe Connect Facilitator Guide

Leader Guide Section 3: Create a Meeting

© 2011 Page 10

Section 3: Create a Meeting

Demonstrate how to create a meeting

Show PowerPoint Presentation: Slide 10

Meeting Roles

1. Host 2. Presenter 3. Participant 4. Give “School” Example

Show PowerPoint Presentation: Slide 11-13

Meeting Roles

1. Discuss each Role individually

Check In: Make sure learners know what role I am and what role they are for training purposes today

Check In: Make sure all learners see the adobe connect platform

Transition to the Section 4: Pods

Page 19: Adobe Connect Facilitator Guide

Leader Guide Section 4: Pods

© 2011 Page 11

Section 4: Pods

Purpose

The purpose of the Section 4: Pods is to explain and demonstrate the specific functions available in Adobe Connect

Time

20 minutes

Materials Needed

PowerPoint

Computer

Internet Access

Adobe Connect Meeting

Page 20: Adobe Connect Facilitator Guide

Leader Guide Section 4: Pods

© 2011 Page 12

Section 4: Pods

Show PowerPoint Presentation: Slide 14

Discuss the overview of Pods

1. Present information

File sharing (ex: Word Document, PowerPoint

Share Desktop

Direct Participants to Websites

2. Interact with Participants

Create a Poll

Have a Q & A

Chat

Continue PowerPoint Presentation: Slide 15

Video and Audio 1. Broadcast Video and Audio to all attendees 2. Choose one or the other 3. Control audio and video of attendees

Show the Pods dropdown menu and Video Show where to control attendees video and audio

Continue PowerPoint Presentation: Slide 16

Recording 1. Record your meeting or training in 1-click 2. Allows attendees to review information on their own 3. Share your session in other venues

YouTube

Conferences

Networking

Page 21: Adobe Connect Facilitator Guide

Leader Guide Section 4: Pods

© 2011 Page 13

Section 4: Pods

Show the where the recording feature is located.

Continue PowerPoint Presentation: Slide 17

Share

1. Bring in PowerPoint 2. Word 3. Whiteboard 4. Files

Show the Pods dropdown menu and Share feature

Show Whiteboard Show Computer Screen

Continue PowerPoint Presentation: Slide 18

Attendee list

5. View who is in the room 6. Change various privileges for each attendee 7. Change access rights 8. Change Raise Hand

Show the Pods dropdown menu and Attendee List

Show how to access options

Continue PowerPoint Presentation: Slide 19

Page 22: Adobe Connect Facilitator Guide

Leader Guide Section 4: Pods

© 2011 Page 14

Section 4: Pods

Chat

1. Chat with participants while conducting the training 2. Answer questions 3. Clarify confusion 4. You or a moderator can monitor chat

Show the Pods dropdown menu and Chat

1. Ask the learners to enter their name into the chat feature

2. If you have any questions during the presentation please type them here and we will address them during the Q&A portion of the training

Continue PowerPoint Presentation: Slide 20

Note

1. Functions just like Word

Share a note with attendees

Talking point to discuss later

Extra information for your attendees

Information they can view on there own at a later date

Extra Resources

Show the Pods dropdown menu and Notes

Type in this note:

“ Thank you for attending today’s training. Next we will learn about how to conduct a poll ”

Continue PowerPoint Presentation: Slide 21

Poll 1. Create your own Poll 2. Choose your own topic and create your own answers

Multiple Choice

Multiple Answers 3. Track Responses

Page 23: Adobe Connect Facilitator Guide

Leader Guide Section 4: Pods

© 2011 Page 15

Section 4: Pods

Show the Pods dropdown menu and Poll

Ask learners to participate in these polls:

Type in this multiple choice Poll: Coke or Pepsi

Type in the multi answer poll What Color(s) do you like? (choose all that apply) Red, Orange, Yellow, Green, Blue, Purple, Black, White

Continue PowerPoint Presentation: Slide 222

Weblinks

1. Direct attendees to a website in one click 2. Adobe Connect automatically opens your desired webpage

on all attendees desktops

Show the Pods dropdown menu and Weblinks

Type www.wiu.edu into weblinks Type www.adobe.com into weblinks

Page 24: Adobe Connect Facilitator Guide

Leader Guide Section 5: Best Practices

© 2011 Page 16

Transition to the Section 5: Virtual Classroom Best Practices

Section 5: Best Practices

Purpose

The purpose of the Section 5: Best Practices is to shares thoughts with the audience about best Practices for conducting online training

Time

5 minutes

Materials Needed

PowerPoint

Computer

Internet Access

Adobe Connect Meeting

Page 25: Adobe Connect Facilitator Guide

Leader Guide Section 5: Best Practices

© 2011 Page 17

Section 5: Best Practices

Show PowerPoint Presentation: Slide 23

Discuss the overview of Best Practices

1. Know Your Audience 2. Have a Presentation Style

Show PowerPoint Presentation: Slide 24

Know Your Audience

1. Know Your Audience

What does your audience already know

What is their role? (Faculty, Students, Administration) o Determines content you include and the amount of

explanation provided

Continue PowerPoint Presentation: Slide 25

Your Presentation Style 1. Holding Attention

Think about what you find appealing?

Take from TV, Radio shows 2. Classroom to Online

Stories: Keep them brief and relevant

Practice until you are comfortable with the content

Have visual content – video, photos, websites. Have more than you need

Announce if you need a minute for technical difficulty, or to find something

Briefly introduce your self via video – allows attendees to connect to you

Ask users to introduce themselves via chat or poll

Page 26: Adobe Connect Facilitator Guide

Leader Guide Section 5: Best Practices

© 2011 Page 18

Transition to the Section 6: Q&A and Practice

Page 27: Adobe Connect Facilitator Guide

Leader Guide Section 6: Q&A and Practice

© 2011 Page 19

Section 6: Q&A and Practice

Purpose

The purpose of the Section 6: Q&A and Practice is to allow the audience and chance to use the software at their own pace, view the set up as a presenter and to ask any questions they have.

Time

15 minutes

Materials Needed

PowerPoint

Computer

Internet Access

Adobe Connect Meeting

Page 28: Adobe Connect Facilitator Guide

Leader Guide Section 6: Q&A and Practice

© 2011 Page 20

Section 6: Q&A and Practice

Show PowerPoint Presentation: Slide 26

Q&A and Practice

Explain that this is a time to do the following

1. Practice interacting with the various pods

2. Practice using the software as a Presenter

3. Ask questions

Show PowerPoint Presentation: Slide 27 (Timer Slide)

Make sure participants know there is an evaluation

Ask them not to leave until it is completed

Page 29: Adobe Connect Facilitator Guide

Leader Guide Wrap Up

© 2011 Page 21

Wrap Up

Purpose

The purpose of the Wrap Up is to summarize the training and provide the course evaluation

Time

5 minutes

Materials Needed

PowerPoint

Computer

Internet Access

Adobe Connect Meeting

Printed Evaluation

Handout Evaluation