adobe connect guide - university of british...
TRANSCRIPT
July 2013 UBC Learning Circle
Adobe Connect Guide to participating in the
UBC Learning Circle by computer webinar
Troubleshooting Connect won’t install. Occasionally organizations such as Health
Authorities will prohibit individual users from installing programs.
Contact your IT department for assistance.
No sound. Check to ensure your speakers are plugged, turned on, the
volume is up, and there are no other devices plugged in (i.e.
headphones). The speaker icon on the upper left of your screen should
be green.
Choppy sound/video. If you have a slower internet connection, this will
impact sound and video quality. Try re‐starting the Adobe Connect
program and entering the session again.
Display too small. Click on “full screen” to enlarge the presentation.
Check out the Adobe Connect overview.
http://www.adobe.com/go/connectpro_overview
Contact Kathryn Berry, Program Assistant, at [email protected]
or call (604) 682.2344 ex. 62242.
Adobe Connect 101
Need more assistance?
A computer webinar is a specific type of web conference that is typically one‐way (speaker to the remote audience with limited remote audience interaction). All that is required to attend our sessions by webinar is a computer with internet connection and speakers. No camera necessary! A few days before your chosen session, you’ll receive an email with a web link. When you’re ready to join the session, click on the link. The free flash‐based Adobe Connect program normally installs itself. Click on “Enter as a Guest,” enter your name, and click on “Enter Room.” You can interact with the presenters by typing your questions and comments into the “chat window” in the lower right‐hand corner of the screen. The Learning Circle facilitator will relay your questions and comments to the presenters.