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Page 1: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

Xbox LiveLessons Learnt In Year One

OECDWorking Party of the Information Economy

Digital Broadband Content Panel

Paris, 3rd June 2004

Xbox LiveLessons Learnt In Year One

OECDOECDWorking Party of the Information Economy

Digital Broadband Content Panel

Paris, 3rd June 2004Michel Cassius

Senior Director, Xbox Platform and Marketing

Page 2: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

100,000 European Xbox Live paying subscribers750,000 world-wide

On track for one million subscribers by June 2004Xbox Live is top choice for online gaming

Very happy customer base50 Live games now, and 70 by June

4.5 million game hours played world-wide over the Christmas period

Average of 11 Friends per Live gamer

Page 3: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

What workedIntegrated approach

Infrastructure

Staged launches

Voice

Friends List

Content

Partnerships

Page 4: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyRetail Programme

The Xbox Live JourneyRetail Programme

Page 5: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

Partnership: BTPartnership: BT

Page 6: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

ChallengesBroadband adoption in Europe

Connectivity

Credit card payment

Timing

Page 7: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

Is Online Gaming Mass-Market Yet?Is Online Gaming Mass-Market Yet?

Page 8: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

Why Online Gaming Is Not Mass-MarketWhy Online Gaming Is Not Mass-Market

Games are too hardcore

Page 9: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

Why Online Gaming Is Not Mass-MarketWhy Online Gaming Is Not Mass-Market

Games are too hardcore

Multiplayer is “bolted on”

Page 10: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

Why Online Gaming Is Not Mass-MarketWhy Online Gaming Is Not Mass-Market

Games are too hardcore

Multiplayer is “bolted on”

Broadband access is limited

Page 11: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

Why Online Gaming Is Not Mass-MarketWhy Online Gaming Is Not Mass-Market

Games are too hardcore

Multiplayer is “bolted on”

Broadband access is limited

Market varies across Europe

Page 12: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Journey to Mass-Market Online Gaming

The Journey to Mass-Market Online Gaming

To attract a broad audience,

We need compelling and accessible content

And expanded social elements

In an easy-to-use format

Page 13: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Journey to Mass-Market Online Gaming

The Journey to Mass-Market Online Gaming

We’re taking this journey together

Page 14: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

Opportunities for ISPsXbox Live drives broadband adoption,

And give an entrée into a new customer base

Page 15: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

Opportunities for publishersOffers new revenue streams in the form of

premium content,

And gives games longer shelf life

Page 16: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

Opportunities for retailXbox Live is an exciting product to sell that

customers want,

And gives new types of SKUs to sell

Page 17: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

Opportunities for developersXbox Live makes it easy to integrate online

components into games,

And lets developers get on with doing what they do best

Page 18: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

it’s good to play together

The Xbox Live JourneyThe Xbox Live Journey

The futureLots to see and do

Easy ways to reach friends and rivals

A big choice of different types of games

Page 19: Xbox Live Lessons Learnt In Year One - oecd.org · Microsoft Confidential Xbox Live Lessons Learnt In Year One OECD Working Party of the Information Economy Digital Broadband Content

Microsoft Confidential

Thank YouThank You