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using web strategy to connect to your customers

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Using Web Strategy to Connect to Your Customers

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Page 1: Using Web Strategy to Connect to Your Customers

webwine

Page 2: Using Web Strategy to Connect to Your Customers

Online PresenceWeb StrategyWebsiteUser Experience

Page 3: Using Web Strategy to Connect to Your Customers

Online PresenceWeb StrategyWebsiteUser Experience

Page 4: Using Web Strategy to Connect to Your Customers

Online PresenceWeb StrategyWebsiteUser Experience

Page 5: Using Web Strategy to Connect to Your Customers

Online PresenceWeb StrategyWebsiteUser Experience

Page 6: Using Web Strategy to Connect to Your Customers

“A person’s perceptions and responses that result from the use or anticipated use of a product, system or service.” -- International Organization for Standardization (ISO)

Page 7: Using Web Strategy to Connect to Your Customers

“Make people happy.” -- AndiSites Inc.

Page 8: Using Web Strategy to Connect to Your Customers
Page 9: Using Web Strategy to Connect to Your Customers
Page 10: Using Web Strategy to Connect to Your Customers
Page 11: Using Web Strategy to Connect to Your Customers
Page 12: Using Web Strategy to Connect to Your Customers
Page 13: Using Web Strategy to Connect to Your Customers
Page 14: Using Web Strategy to Connect to Your Customers

Bad usability

http://sundaymorning.ekwc.nl/
Page 15: Using Web Strategy to Connect to Your Customers

www.responsinator.com

Page 16: Using Web Strategy to Connect to Your Customers

Clean it up

Attend to your architecture

Be ready for the present & future

Page 17: Using Web Strategy to Connect to Your Customers

Clean it up

Attend to your architecture

Be ready for the present & future

Page 18: Using Web Strategy to Connect to Your Customers

Clean it up

Attend to your architecture

Be ready for the present & future

Page 19: Using Web Strategy to Connect to Your Customers

The Finish


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