needtagger - connect with customers during their moment of need

18
The Customer Search Engine for Social Media www.needtagger.com

Upload: vernon-niven

Post on 27-May-2015

25.085 views

Category:

Technology


0 download

DESCRIPTION

Over 2,000 sales and marketing pros use NeedTagger to connect with their market during critical moments of need. Great for social selling, sales prospecting, customer support and content marketing. Free trial, available on the web and in HootSuite.

TRANSCRIPT

Page 1: NeedTagger - Connect With Customers During Their Moment of Need

The Customer Search Engine for Social Mediawww.needtagger.com

Page 2: NeedTagger - Connect With Customers During Their Moment of Need

We connect sales & marketing pros with prospects & customers during critical moments of need.

Who is ?

Page 3: NeedTagger - Connect With Customers During Their Moment of Need

Social Selling Is Here To Stay

04/12/2023 2012 NeedTagger (all rights reserved) 3

Social Prospecting

Faster Closing

Lead Nurturing

Page 4: NeedTagger - Connect With Customers During Their Moment of Need

Fact: you are connected to less than 10% of your socially-active prospects

Prediction: most will never connect.

The Challenge With Social Prospecting

04/12/2023 2012 NeedTagger (all rights reserved) 4

Page 5: NeedTagger - Connect With Customers During Their Moment of Need

How will you reach the other 90%?

• Networking? Yes! (if you can) LinkedIn is awesome.

• Fans and followers? they rarely engage (1% per post)

• Display ads? they interrupt or are ignored (<1% CTR)

• Influencers? not dependable, and take a lot of work

The Challenge With Social Prospecting

04/12/2023 2012 NeedTagger (all rights reserved) 5

Page 6: NeedTagger - Connect With Customers During Their Moment of Need

Social prospecting for front-line professionals– For sales pros, lead generators, customer service reps, business owners, etc.– Monitor: identify people who need your offerings, content and assistance– Engage: solve problems, answer questions, share content - and sell– Analyze: market demand over time, traffic generated

Natural and cost-effective– Intent Marketing: connect with people during moments of need– Save time monitoring– 20% CTR; less than $1 per click– Pricing starts at $20 / mo per user (5 streams)

Simple and convenient– 100% self-service & easy to customize– 5-minute setup– Daily email alerts– API available soon; CRM integrations planned.

NeedTagger connects you with people who need your products, services and assistance right now.

04/12/2023 2012 NeedTagger (all rights reserved) 6

Page 7: NeedTagger - Connect With Customers During Their Moment of Need

NeedTagger identifies people on Twitter expressing needs (intent) related toyour business. You tag prospects by following, listing, re-tweeting or offering content/advice.Prospects click on your links, visit your landing page, reply & follow you back. Now you’re connected.

How NeedTagger Works

04/12/2023 2012 NeedTagger (all rights reserved) 7

1

234

1

2

3

Page 8: NeedTagger - Connect With Customers During Their Moment of Need

Old-Fashioned Prospecting – For Social Media

(back of our business card)

04/12/2023 2012 NeedTagger (all rights reserved) 8

Page 9: NeedTagger - Connect With Customers During Their Moment of Need

Capture leads, generate traffic and help people solve problems.Real-Time Engagement Panel

04/12/2023 2012 NeedTagger (all rights reserved) 9

Our Anti-Spam policy

Page 10: NeedTagger - Connect With Customers During Their Moment of Need

Create Streams for Specific Markets & Objectives

Page 11: NeedTagger - Connect With Customers During Their Moment of Need

Works like a Customer Search Engine.5-Minute Setup

04/12/2023 2012 NeedTagger (all rights reserved) 11

Our Anti-Spam policy

Target Prospects by

– Industry

– Conversation Type (intent)

– Discussion Topics (keywords)

– Location (2 types of filters)

– Profile / Bio (job title, interest)

Page 12: NeedTagger - Connect With Customers During Their Moment of Need

Track market demand for your stuff over time. Unique Analytics

04/12/2023 2012 NeedTagger (all rights reserved) 12

Our Anti-Spam policy

Page 13: NeedTagger - Connect With Customers During Their Moment of Need

Twitter Prospecting Options Compared

Twitter Marketing Option Reach Targeting

Time to Value CTR Cost

Outreach Marketing(direct)

People who need you right now (90%)

Intent,Profile,Geo

5 mins 5%-83% $ 20 per mo/user< $1.00 CPC

Share content with followers(earned)

People who follow you (<10%)

Interests Months <1% $2,000-7,500 / mo.(example)

Promoted Tweets & Accounts (paid)

People who may be interested in your content

Interests, Demo, Geo

5 mins <1%*or

3-5%**

$2.50 to $4.00 CPF$0.75 to $1.50 CPE

CPC = cost per clickCPF = cost per followerCPE = cost per ‘engagement’ (reply, retweet, share, click, DM)

* In timeline, several independent studies ** In search results, per Jack Dorsey, June 2012

04/12/2023 2012 NeedTagger (all rights reserved) 13

We offer the most direct way to reach prospects on Twitter.

Page 14: NeedTagger - Connect With Customers During Their Moment of Need

• Intent-filtered streams• Direct to prospect• Address their needs• Greater reach• Job-specific streams

• Save time• <$1 per click• 5-80% CTRs• More leads• Easy to deploy

How It’s Different Benefits

Intent Marketing is marketing a product or a service based on the consumer’s intent to adopt, purchase or consume that particular service which may have been either explicitly or implicitly conveyed by the subscriber. - Wikipedia

Benefits of Marketing to Intent

04/12/2023 2012 NeedTagger (all rights reserved) 14

Page 15: NeedTagger - Connect With Customers During Their Moment of Need

A Greenfield OpportunityEvery day, millions of people express commercially relevant needs in social media. This ‘latent demand’ is mostly ignored by businesses.

04/12/2023 2012 NeedTagger (all rights reserved) 15

150 million needs expressed per month

Doubling every year

Page 16: NeedTagger - Connect With Customers During Their Moment of Need

Testimonials

04/12/2023 2012 NeedTagger (all rights reserved) 16

From our customers (unsolicited)

Page 17: NeedTagger - Connect With Customers During Their Moment of Need

How To Introduce Yourself to a Prospect on Twitter

See more Customer examples in our Pinterest gallery.

NeedTagger users doing it right.

Page 18: NeedTagger - Connect With Customers During Their Moment of Need

Learn More

On the web:

Available in HootSuite (see App Directory)On our blog• How To Create A Customer Prospecting Stream• 10 Ways To Introduce Yourself to a Prospect On Twitter

Customer Service Center• http://needtaggerinc.zendesk.com/home

Create your first stream now (for Free)• http://app.needtagger.com/get-started