stephanie l resume current 2016
TRANSCRIPT
Stephanie Luciano 737 FOX ST APT 5I, Bronx, New York 10455 • (347)-859-0817 • [email protected]
Objective: Seeking a challenging opportunity where I can use my skills and knowledge to contribute success to and grow
within the company.
Education
Monroe College, Bronx, NY
Bachelor’s Degree in Business Management June 2015
AAS in Business Administration obtained, June 2012
Work Experience
Jewish Board Family and Community Services (PROS POSSIBILITIES)–Bronx, NY (January 2016-Current)
Clerk Typist Scheduler / Coordinator
Assisting clients who are mentally ill and have a history of substance abuse
Registering new clients and editing previous client’s charts.
Scheduling group activities and implementing a weekly program schedule.
Scheduling clinical and all additional client appointments.
Greeting clients for lunch, breakfast and dinner. Meet and greet
Keeping track of all clients and ensuring they sign in and out daily.
Monitoring client program and clinical attendance.
Controlling clients program schedules and making changes as needed
Assuring client group/activity participation supports their treatment plan.
Planning and organizing implemented of group support base on treatment plans generated by social workers .
Training staff with software and systems.
Montefiore Medical Center OBGYN/ Oncology/ Cardiology Department -Bronx, NY (August, 2014- December 2015)
Senior Clerk/Call Center Representative /Secretary II (Contract Worker)
Answered heavy phone lines and transferred calls to all appropriate people.
Registered new patients and edited previous patient’s medical charts .
Scheduled, canceled and rescheduled all appointments.
Related phone messages to the proper Employees, Doctors, Nurses and Departments
Neighborhood Defender Service of Harlem- Public Defender Law Firm NY, NY (May 2013- July 2014)
Front Desk Reception
Assisted all clients in a proficient and timely matter
Assisted clients in problematic situations
Provided clerical and translation support
Handled a high volume multiple lined Switchboard
Ordered all office supplies, and managed every day office responsibilities
Assisted mentally ill, Substance abused, and homeless clients
Advantage Pest Management Inc. - Bronx, NY 10455 (May 2011 – April 2012)
Administrative Assistant
Scheduled all service appointments using Outlook 2010
Handled phone lines and took all office messages
Organized the company database
Managed everyday office activities
Bronx Borough President’s Office of Planning & Development , Bronx, NY (October 2011– June 2012) Administrative Assistant/ Intern
Handled heavy phone lines
Archived all office documents in an organized and timely fashion
Computer Skills: Microsoft Word, Excel, Outlook, Power Point, QuickBooks, EMR, E-Paces AS/OBGYN Net Smart,
Care Cast, EPIC, IDX Registration and Scheduling.
Language Skills: Fluent in Spanish
