Stacey H. Cole 1504 35

th Street | Bellingham, WA 98229 | (281) 725-1462 | StaceyHCole@yahoo.com

Accomplished and passionate leader with proven competencies in learning operations, talent management, and

training. Recognized for the ability to transform and build learning & development (L&D) capabilities across businesses by leading the professional development of diverse individuals and teams.

Relevant competencies include:

Learning Infrastructure & Strategy Executive/Employee Coaching

Organizational Design & Development Training/ Facilitation

Talent Management/ Succession Planning Career Management

Capability/ Competency Assurance Learning Management Systems

Change Management Transformational Leadership

Instruction/Program Design

L&D Metrics/ ROI

Experiential Learning

70/20/10

Experience

PPC Partners, Milwaukee, WI May 2016 – Present Board Member Nominated to provide strategic HR and learning expertise to PPC and its three subsidiary businesses. Currently undergoing a thorough needs analysis to determine best opportunities for PPC in talent management, learning technology, performance management, and leadership development.

BP, Blaine, WA October 2014 – Present Learning & Development Manager/Superintendent Recruited to transform the Cherry Point Refinery Learning & Development organization including migration of the learning management system (VTA to Cornerstone), identifying training demand for the site, streamlining all learning and financial metrics, and revising/updating/implementing site L&D policies and procedures for a 24/7 shift environment.

Currently centralizing L&D activities and spend across site to better streamline $10M training budget.

Directed and managed reorganization of Learning & Development personnel to better meet needs of business inclusive of streamlining roles & responsibilities, upskilling current staff, and developing capability to serve the business.

Implemented sustainable course evaluation and review process to ensure accuracy and effectiveness of HSSE government regulated training curriculums.

Created talent plan and succession map for Cherry Point Learning & Development using 9-box grids, heat maps, rating and ranking systems.

Re-established organized competency assurance program inclusive of initial assessments, gap analyses/ closures and revalidations.

Facilitated organizational capability assessment, gap analyses and action plans for refinery to support Downstream’s key business initiatives.

Developed and implemented comprehensive onboarding program to streamline new employee experience and ensure all compliance to all legal requirements for working on site.

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Managed and directed a Front-Line Leader Program that included members of the Leadership Team facilitating leadership competencies to line managers.

Through simplification efforts, identified courses, technologies and best practices that can be leveraged across the downstream business.

Notable Accomplishments:

Established and sponsored the Fuels North America L&D Community of Practice to build enduring HR and L&D capability across multiple domestic and international sites.

Leveraged L&D dashboard metrics to determine site ROI.

Implemented 70-20-10 development model across site to encourage knowledge transfer and learning retention while minimizing external L&D spend.

Bechtel Corporation, Houston, TX May 2011 – October 2014 Regional Leadership Development Manager May 2014 – October 2014 Built multi-national leadership competency programs to enhance effectiveness of individual contributors, front-line leaders, mid-level leaders and top executives.

Developed facilitators to deploy global leadership programs.

Delivered executive level programs focusing on leading high performing teams.

Managed stakeholder relationships to align leadership instruction with needs of the business.

Conducted impact studies to measure qualitative and quantitative ROI of programs. Learning & Development Manager - Oil, Gas & Chemical March 2012 – May 2014 Oversaw all functional Learning & Development (L&D) operations globally including offices in United States, United Kingdom and Australia. Directly managed operations in Houston corporate location ($2M budget).

Facilitation: Facilitated train-the-trainer workshops in supervisory/leadership development, teambuilding, conflict resolution, time management, communication, cultural sensitivity/awareness and performance.

Talent Management: Managed professional and technical talent pools and succession planned for organization inclusive of events to highlight and promote high potential employees. Talent pools include development plans, strategic mentor planning, competency evaluation, and identified stretch assignments.

Performance Management: Introduced new performance management tool to organization and implemented structured “pay-for-performance” performance management process.

Executive/Leadership Coaching: Developed participants through multi-step coaching process to encourage behavior change.

Learning Management Systems (LMS): Oversaw administration of LMS (Success Factors) for purposes of teaching, data reporting and online course curriculum. This included a full migration from SumTotal to Success Factors.

Curriculum Design/Development: Managed and/or co-developed instructor-led courses: Conflict Management & Resolution, Time Management, Cultural Awareness & Sensitivity, LeadeR+ (Recognition & Reward) and Mentor/Mentee Training.

Project/Program Management: Managed multiple large-scale events to drive culture change throughout the organization.

Organizational Development/Intervention: Performed needs/ gap analyses on project cohesion, productivity, culture, and/or functionality for multiple global projects.

Notable Accomplishments:

Identified as high-potential employee in Leadership Development Pool for rapid progression.

Performed current role/responsibilities in Indonesia, London, Turkey, Australia and the U.S.

Grew 2-person L&D department to 25+ global team operations to better support major projects in home office and across the globe.

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Influenced 7 point increase in Great Place to Work rankings for HR at Bechtel between 2012-2013 through focused change management in training, development, and camaraderie.

Developed HR 101 training series to enhance competencies of HR professionals.

Created process to roll-out instructor-led training in multiple countries for multiple projects.

Awards & Recognition: Quality Excellence Award (2013), Performance Excellence Award (2011). Learning & Development Specialist May 2011 – March 2012

Facilitation: Supervisory Development, Employee Engagement and New Hire Orientations

Talent Management: Coordinated all materials and data for senior management talent reviews. Notable Accomplishments:

Awards & Recognition: Performance Excellence Award (2011).

Texas A&M University, Mays Business School, College Station, TX February 2007 – May 2011 Assistant Director, Graduate Business Career Services February 2008 – May 2011

Directed implementation of career management programs to impact and increase student recruitment.

Provided career advising and education to 250+ Master of Business students by assessing individual needs of each student and creating a career management plan specific to identifiable needs.

Created and managed multiple programs for domestic and international students such as presentations, workshops, special events, and seminars.

Notable accomplishments:

Maintained student employment above 90% during large recession; Increase in 2010 and 2011.

Enhanced opportunities for international students by increasing knowledge of employment VISA challenges.

Increased industry recruitment by building strong relationships between students and business professionals.

Created new student intake process through Blackboard Vista system.

Awards and Recognition: Star Performer Award (2010), Outstanding Staff Award (2010). Class Instructor, Business 100 – The Business Profession August 2008 – December 2010

Created and implemented curriculum and instruction to emphasize the development of professional business core competencies such as business conduct, oral and written business communications, public speaking, and business enrichment.

Provided instruction to 50-220 business undergraduates about the majors offered by Mays Business School, career opportunities within each major, and information regarding departmental structure.

Notable accomplishments:

Obtained 98% pass rate for all classes.

Received exemplary teaching ratings from students and faculty mentors. Assistant Director, Business Fellows November 2007 – May 2008

Coordinated leadership experience and professional development of 45 Mays Business Fellows students.

Coached and developed students to identify core values and use strengths to become team-oriented leaders.

Notable Accomplishments:

Administered LPI (Leadership Practice Inventory) assessment on Kouzes and Posner’s Leadership Challenge.

Certified and administered StrengthsQuest profile. Business Coordinator, Business Undergraduate Special Programs February 2007 – February 2008

Prepared budget analyses and projections to implement and execute control of 32 departmental accounts.

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Managed personnel staff of 35 student employees including all HR processing, mentoring, coaching, and developing students throughout employment.

Notable accomplishments:

Completely overhauled all financial and program recordkeeping.

Ensured compliance with all federal, state, and university regulations for hiring, retention, and separation.

AT&T Wireless, Bryan/College Station & Fort Worth, TX June 1999 – November 2005 Retail Sales Manager/Supervisor July 2001 – September 2004

Directed and managed three retail facilities in Bryan/College Station, TX area.

Developed and maintained marketing strategies for local business growth and brand awareness.

Coached sales professionals using optimal training and development to achieve desired goals and exceed company sales expectations.

Managed operational budget: forecasting, project planning and execution.

Facilitated reduction-in-force due to merger of Bell South and Southwestern Bell. Notable accomplishments:

Fostered positive and proactive workplace environment conducive to higher levels of employee participation and discretionary effort.

Reduced overhead expenses by managing payroll and leave/PTO effectively through People Soft.

Ensured employees provided fair and equal treatment through collaboration with Communication Workers of America Union.

Retail Sales Consultant June 1999 – July 2001, September 2004 – November 2005

Provided telecommunication solutions through sale of wireless phones, data, services and features. Notable accomplishments:

Achieved 100% customer service ratings from multiple secret shopper reviews.

Specialized in customer retention and de-escalation

Education & Certifications

Texas A&M University (TAMU), College Station, TX Master of Science in Human Resource Development - December 2010 Bachelor of Arts in Communication - December 2006

Current Certifications Include:

Master Trainer, Bechtel College Teaching Certification (TAMU)

Hogan Assessment Certification Strengths Quest Assessment Certification

Community of Respect Certification (TAMU)

Zero Risk Hiring System

Leadership Practice Inventory (Kouzes & Posner)

DiSC Assessment Certification

360° Feedback Assessment Professional Coaching Certification (ICF) – In Progress