solaris sales & presales

7/23/2019 Solaris Sales & Presales

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1. Oracle delivers unmatched operating system support for O

racle Solaris 11. Oracle Premier Support is available to customers for ___.Mark for Review(1) Points

(Choose all correct answers)

5 years

Indefinite Sustaining Support (*)

3 years Extended Support (*)

1 year

10 years Premier Support (*)

[Incorrect] Sorry, that is not correct. Please review the course content and try again.

2. Industry-leading reliability, availability, and serviceability are key strengths of Oracle Solaris 11. Mark for Review(1) Points

True (*)

False

[Correct] Correct!

3. To improve performance in running Oracle database, middleware, and applications on top of Oracle Solaris, Oracle has increased engineering investment at all levels of the hardware and software stack. Mark for Review(1) Points

True (*)

False

[Correct] Correct!



4. Oracle Solaris 11 provides an operating system foundation for which engineered systems at Oracle? Mark for Review(1) Points


Oracle Exalogic Elastic Cloud (*)

Oracle Exalytics In-Memory Machine

Oracle Exadata Database Machine (*)

Oracle Database Appliance

Oracle SPARC SuperCluster T4-4 (*)


5. The leading UNIX platform is _____. Mark for Review(1) Points

Superdome HP-UX

Oracle Solaris 11 (*)

RHEL

IBM-AIX

[Correct] Correct!

6. Select the top technology differentiators of Oracle Solaris 11 Mark for Review(1) Points


Simplified Administration (*)

Advanced Protection (*)



Scalable Data Management (*)

Faster Encryption (*)

Designed-in Virtualization (*)

[Correct] Correct!

7. Oracle Solaris 11 is more reliable and scalable on enterprise x86 servers than ____. Mark for Review(1) Points

IBM-AIX

Red Hat RHEL (*)

Superdome HP-UX

[Correct] Correct!

8. Oracle Solaris 11 provides the following key business value propositions Mark for Review(1) Points


Engineered for Oracle (*)

Best for enterprise applications (*)

Built for Clouds (*)

Includes state-of-the-art technologies that expedites secure application deployment (*)

Provides an environment to allow for secure and rapid provisioning of virtualized environments (*)

[Correct] Correct!

9. Which of the following are key strengths of Oracle Solar



is 11? Mark for Review(1) Points


Zero Overhead Virtualization (*)

Limited Built-In System Management Tools

Binary Compatibility Guarantee (*)

Integrated with Oracle Hardware (*)


10. Enhanced performance, enhanced robustness, and coordinat

ed patching are key benefits of an Oracle on Oracle Solaris 11 solution.Mark for Review(1) Points

True (*)

False

[Correct] Correct!

11. Name a long-term trend for the Healthcare industry. Mark for Review(1) Points

Data Aggregation (*)

New Product push

Access to capital

Private Cloud

Increased Regulations

[Correct] Correct!



12. Name a long-term trend for Government business.Mark for Review(1) Points

New Product push

Private Cloud (*)

Data Aggregation

Access to capital



13. What is Oracle's strategy for building customer solutions? Mark for Review(1) Points

Always include the Oracle Database.

Offer the full Oracle Stack (*)

Focus only on the software

Third party best of breed solutions.

[Correct] Correct!

14. Virtualization is an example of a technology that can do what for our customers? Mark for Review(1) Points

Reduce IT costs. (*)

Increase security

Reduce complexity



Increase demand for more hardware

Increase software licensing fees


15. Which three of the following are common business drivers across industries. Mark for Review(1) Points


Simplify Management (*)

Maximize asset utilization (*)

Reduce ROI

Minimize exposure to regulation

Increase availability (*)


6. Which 3 of the following are ideal customers for Oracle Solaris adoption? Mark for Review(1) Points


Existing Solaris customer (*)

Exclusive Windows shops

Unix System Administrators on staff (*)

Strong mainframe shops

Enterprise Customers (*)



[Incorrect] Incorrect. Refer to the Requirements Gathering training for more information.

17. A customer expects significant growth. Which three Oracle strengths would you bring up in the conversation? Mark for Review(1) Points


Oracle Solaris 11 is secure by default

Multi-core, multi-threaded SPARC T Series systems (*)

Multi system horizontal scale (*)

Mulit-CPU vertical scale (*)

Scaling to 4 cpus only.


18. Which two of the following decision makers or influencers might you encounter in a systems and operating system sale. Mark for Review(1) Points


LOB Manager (*)

Third party vendor

Human Resources VP

Marketing and Sales executive

System Integrators (*)


19. If a customer states that they have a long application l



ifecycle, which Oracle Solaris 11 feature would be good to mention? Mark for Review(1) Points

Secure by default

Oracle Solaris 11 comes with a binary compatibility guarantee (*)

The ZFS File system

Oracle Solaris 11 is an enterprise class operating system that can handle any workload

Maximum flexibility with Domains, Zones, and Oracle VM for SPARC


Competitive Analysis(Answer all questions in this section)

20. Name two reasons a customer would choose Oracle Solaris11 virtualization over IBM AIX. Mark for Review(1) Points


Zones are included in Solaris licensing at no extra cost (*)

Zones CPU overhead is less than 1% (*)

IBM allows virtual machine snapshots and clones

It can take hours to reboot virtual environments

Installation and configuration can take days

[Correct] Correct

21. Name three features that make Solaris 11 truly 'built for clouds'.Mark for Review(1) Points




Fast intelligent updates (*)

Network based provisioning (*)

Continued availability of the UFS filesystem

Delegated administration (*)

LiveCD installation

[Incorrect] Incorrect. Refer to the Competitive Analysis training module for more information.

22. Solaris has proven superior scalability in which of thefollowing three areas over the past 18 years? Mark for Review(1) Points


64 way since 1994 (*)

144 way since 2004 (*)

1024 way since 2010

5048 since 2012

512-way since 2008 (*)


23. Name two newer competitive offerings to Dtrace.Mark for Review(1) Points


Unix truss command



SystemTap for Linux (*)

ProbeVUE for AIX (*)

WinTrace for Windows

GlancePro from HP


24. Regarding investment protection, which feature of Solaris gives our customers a big edge over both IBM and HP? Mark for Review(1) Points

Ability to run on Power 4 through Power 7

Complete recompile in order to run older applications

Binary compatibility guarantee since the year 2000 (*)

64 way scalability

LPARs


Responding to Objections(Answer all questions in this section)

25. A customer is concerned that there's a limited number of applications supported on Oracle Solaris. What's the best response to this objection? Mark for Review

(1) Points

Any Linux or other Unix application will run under Solaris

There are currently thousands of applications available for Solaris (*)

Application support is very limited on Solaris, the customer is right



That's what Java is for, you can create your own applications quickly.

More applications are available for Linux

[Incorrect] Incorrect. Refer to the Responding to Customer Objections" module for more information.

26. A solution that you've built for a customer includes Oracle x86 systemsrunning Oracle Solaris 11. The customer objects saying that Oracle Solaris 11 on x86 isn't the same and they would rather run open source Linux. How would you counter this objection? Mark for Review(1) Points

Oracle Solaris 11 for x86 uses the same code base as SPARC, only the specific platform code is different (*)

Change the conversation to database applications

Oracle Solaris 11 is completely different on x86 and you shouldn't recommend it in this situation.

Rework your solution to include SPARC systems running Oracle Solaris 11since that's been proven to run faster

[Correct] Correct

27. No one uses Solaris, everyone uses Linux. Choose 3 items which can help counter this objection. Mark for Review(1) Points


90% of the fortune 100 use Oracle Solaris (*)

5 of the top 5 petroleum companies use Solaris (*)

7 of the top 8 financial services companies use Solaris (*)

5 of the top 5 toy companies use Solaris

None of the top IT companies use Solaris




28. You've proposed SPARC systems running Oracle Solaris 11and your customer states that Solaris has limited application support in the industry. How would you respond to this objection? Mark for Review(1) Points

Tell him he's correct but that he can easily develop his own with one of the best development platforms in the industry

Oracle Solaris 11 supports mission critical back end operations for many large companies

Defend yourself by stating that you know HP has more apps but ours are better.

Oracle Solaris 11 supports thousands of applications and offers a binary

compatibility guarantee. (*)

Oracle Solaris 11 scales better than any other operating system

[Correct] Correct

Value Demonstration and Validation(Answer all questions in this section)

29. Why is being able to run the same operating system on different hardware architectures a customer value? Mark for Review(1) Points

Different hardware architectures would be confusing for customers.

The difference between x86 and SPARC architectures is minimal

There is no value.

Customers can choose the best hardware for their solution and manage itall with the same skillset (*)

Because customers don't like to standardize on any particular platform



[Incorrect] Incorrect. Refer to the Value Demonstration training for more information.

30. How does Predictive Self Healing help a customer's enterprise computing environment? Mark for Review(1) Points

Minimizes disruption to a customers environment from hardware faults. (*)

Prevents application errors and data corruption.

Corrects faults without ever requiring a reboot.

Automatically predicts all faults and recovers 100%

Only available in clustered solutions it allows seamless failover between servers.

[Incorrect] Incorrect. Refer to the Value Demonstration training for more information.31. The phrase 'Secure by Default' would add what benefits to a customer adopting Oracle Solaris 11? Choose two. Mark for Review(1) Points


Oracle Solaris 11 could pass the highest government security audit witho

ut any adjustments

The operating system will require minimum adjustments to create a high security environment (*)

A customer would be prevented from creating an insecure operating environment

Customers can be confident that their operating environment is secure out of the box. (*)


32. Which three items represent the business value that Oracle Solaris can bring to customers? Mark for Review(1) Points




Indefinite support reduces business risk caused by forced upgrades (*)

Legendary availability means smooth, predictable business operations (*)

Single platform availability keeps the architecture simple and supportable

Superior security reduces the risk of direct financial loss and embarrassing data theft (*)

Open Source operating system allows customers to utilize free communitysupport

[Incorrect] Incorrect. Refer to the Value Demonstration training for m

ore information.

Selling to Win(Answer all questions in this section)

33. What are the two popular support options for customers of Oracle Solaris 11? Mark for Review(1) Points


Premier Support for Operating Systems (*)

Complete Support for Exalogic Systems

Mobile MyOracle Support

Premier Support for Systems (*)

Oracle Fixed Scope Services

[Incorrect] Incorrect. Refer to the Selling to Win training for more information.

34. Name two additional tools and options for Oracle Solaris 11 that customers might be interested in purchasing. Mark for Review



(1) Points


Dtrace Analytics

Oracle Solaris Studio Support (*)

Oracle Solaris 11 Secure by Default

Oracle Java Development Tools Support (*)

The ZFS File System


35. State two facts about Oracle Premier Support for Systems. Mark for Review(1) Points


It's priced at approximately 8% of net system price

It covers the system hardware and Oracle Solaris, Oracle Linux, and VM (*)

It's priced at approximately 12% of the system price. (*)

It covers systems not listed on the HCL

It only covers the operating system, not the hardware

[Incorrect] Incorrect. Refer to the Selling to Win training for more i

nformation.

36. If a customer downloads Oracle Solaris 11 from the Oracle Technology Network website, what do they receive in terms of license, benefits, and support.?Mark for Review(1) Points

A perpetual license, without support, if used for developing, testing, prototyping and demonstrating applications. (*)



Customer receives 90 days support and a one year license.

Customer has a 30 day license and complete access to patches, updates, and support

Customer can run Oracle Solaris 11 in production as long as they don't require support

Nothing, a customer must purchase a license and support before downloading or using the software at all


Cross Sell, Up Sell, and Solution Selling

(Answer all questions in this section)37. ZFS and Dtrace are fantastic features of the Solaris 11

operating system. What other product that includes these technologies could youpresent to your customer as a potential add-on sale? Mark for Review(1) Points

Oracle ZFS Appliance (*)

Oracle Webcenter

Oracle Database 11g

Oracle Linux

T4 Servers

[Correct] Correct

38. For Oracle Solaris 11, choose 4 upsell opportunities.Mark for Review(1) Points


Consolidation and Technology Refresh (*)



Oracle Solaris 11 license fees

High Availability (*)

Optimization and Tuning (*)

Partner Services (*)

[Incorrect] Incorrect. Refer to the Cross Sell - Up Sell training formore information.

39. Choose three reasons that you should be aware of cross selling opportunities. Mark for Review(1) Points


They're an important foundation for future hardware and software sales (*)

They guarantee you'll get the sale

Customers will ask you for other products on their own.

They help keep account control (*)

Add more revenue to your sale (*)


40. Which item is one of the most natural up sell opportunities around Oracle Solaris 11? Mark for Review(1) Points

Power and carbon footprint reduction

Tape libraries

Oracle Fusion Applications




Oracle Linux


Oracle Solaris 11 -Product Essentials for Systems Consultants(Answer all questions in this section)

1. Designed-in virtualization provides ____. Mark for Review(1) Points


Improved flexibility (*)

End-to-end data integrity

Rapid deployment of applications and services (*)

Increased business agility with efficient consolidation opportunities (*)

Zero overhead application performance (*)


2. Built-in, low-latency network virtualization is a new feature of Oracle Solaris 11. Architectural characteristics of this new feature include ____. Mark for Review(1) Points


High-bandwidth physical network connections can be aggregated as needed

to meet peak demands. (*)

High-bandwidth physical network connections can be carved up to enhancenetwork utilization. (*)

Fully simulated production environments (*)



Automatic dependency tracking, integrated patch management, and safe system upgrades through Boot Environments (BEs)


3. Automatic dependency tracking, integrated patch management, and safe system upgrades through Boot Environments (BEs) are key feature benefits of ____. Mark for Review(1) Points

Automated Installer

Distribution Constructor

Oracle Solaris Zones

Image Packaging System (*)

Oracle Solaris ZFS

[Correct] Correct!

4. Oracle Solaris ZFS prevents silent data corruption, provides unlimited data capacity, and dramatically simplifies file system administration to help increase protection against administrative error. Mark for Review

(1) Points

True (*)

False

[Correct] Correct!

5. Improved OS integration, including Oracle Solaris Zonessupport, is a key feature benefit of ____. Mark for Review(1) Points

Automated Installer (*)





Image Packaging System

Oracle Solaris ZFS

[Incorrect] Sorry, that is not correct. Please review the course content and try again.6. Oracle Solaris 11 provides an operating system foundation for which engineered systems at Oracle? Mark for Review(1) Points


Oracle Exadata Database Machine (*)

Oracle SPARC SuperCluster T4-4 (*)

Oracle Database Appliance

Oracle Exalytics In-Memory Machine

Oracle Exalogic Elastic Cloud (*)

[Correct] Correct!

7. Oracle Solaris 11 takes advantage of the cryptographic capabilities of ____, giving huge performance wins over other vendors like IBM and Intel. Mark for Review(1) Points

SPARC T4 Processor (*)

Intel Zeon Processor 5600

SPARC T3 Processor

SPARC64 VII+ Processor

[Correct] Correct!



8. Key features of the new package management systems are _ ___. Mark for Review

(1) Points


Manual package dependency tracking

Avoidance of error-prone processes during limited maintenance windows (*)

Ensured safety during software updates (*)

Stand-alone system patching


9. Which of the following key business value propositions are provided by Oracle Solaris 11? Mark for Review(1) Points


Engineered for Oracle (*)

Provides an environment to allow for secure and rapid provisioning of vi

rtualized environments (*)

Built for Clouds (*)

Best for enterprise applications (*)

Includes state-of-the-art technologies that expedite secure applicationdeployment (*)

[Correct] Correct!

10. Cloud designed provisioning, modernized software management, with integrated patching, and ensured safety during software updates are benefits of which differentiating capability? Mark for Review(1) Points



Designed-In Virtualization

Scalable Data Management

Simplified Administration (*)

Advanced Protection


11. What benefits do our customers gain from having Oracle Solaris 11 be part of the co-engineered systems? (Choose three) Mark for Review(1) Points


Downtime has been eliminated.

Performance is increased. (*)

Package update requirements have been eliminated.

There is lower total cost of ownership. (*)

There is faster problem resolution. (*)

[Incorrect] Incorrect. Refer to the Product Features and Functions lesson for more information.

12. IPS is fully integrated with ZFS. Which two statements about IPS and ZFS boot environments (BE) are true? Mark for Review(1) Points


All that is required to implement the updates is to reboot the updated ZFS boot environment. (*)

Once the updated boot environment is the default, the original BE is automatically deleted.

During the update process, a new ZFS boot environment is created and updates are applied there. (*)



The updated ZFS boot environment must be manually set as the default after rebooting.


13. Oracle Solaris 11 has been co-engineered to ____________ _. Mark for Review

(1) Points

support the entire Oracle stack. (*)

support Oracle hardware but not Oracle software.

support Oracle software but not Oracle hardware.

run only on engineered systems.

[Correct] Correct!

14. What are the benefits of Solaris virtual networks? (Choose three) Mark for Review(1) Points


Integrated firewall, load balancer, and router functionality (*)

Increased network latency

Limited number of VNICs per physical network reduces bandwidth latency issues

Can be used to fully simulate and test environments prior to moving them

into production (*)

Easy to configure and deploy with zones (*)




15. Which new Oracle Solaris 11 technology has simplified package management and software updates? Mark for Review(1) Points

DTrace



IPS (*)

Automated Installer

[Correct] Correct!

16. With Oracle Solaris 11, customers can manage _____________. Mark for Review(1) Points

server virtualization but not networking or storage virtualization

physical and virtual infrastructures (*)

virtual but not physical infrastructures.

physical but not virtual infrastructures

storage and server virtualization but not networking virtualization

[Correct] Correct!

17. Which statement about ZFS is true? Mark for Review(1) Points

ZFS is easy to use and efficient.

ZFS is the default root file system in Oracle Solaris 11.

ZFS offers continuous future growth with its pooled storage design.



ZFS has built-in data encryption and compression services.

All of the above (*)

[Correct] Correct!

18. What are the benefits of Oracle Solaris Zones? (Choose three) Mark for Review(1) Points


Integrated with IPS and ZFS (*)

Limited number of zones per system

Resource controls are automatically applied

Network stack isolation (*)

Delegated administration (*)


19. Automated Installer (AI) ____________. (Choose three)Mark for Review(1) Points


can be used to create golden images

can automate the installation of the Oracle Solaris 11 OS on one or more SPARC and x86 systems over a network (*)

can allow installations to differ in architecture, software packages installed, disk capacity, network configuration, and other parameters (*)

installs a minimal OS configuration with a graphical user interface

installs systems based on an installation manifest (*)




20. Which four are key Oracle Solaris 11 technologies and benefits? Mark for Review(1) Points


The elimination of having to perform system updates

Engineered cloud security at every level (*)

The operating system has been co-engineered with the Oracle stack (*)

Data at cloud scale with Oracle Solaris ZFS (*)

Simplified cloud deployment and administration (*)


21. Which statements about Oracle Solaris security are true? (Choose two)Mark for Review(1) Points


Auditing is disabled by default.

The only authentication services that are supported are Kerberos and Secure Shell.

Access to data can be prevented or restricted at the application, operating system, and network levels but not at the data level.

Every part of the Oracle Solaris 11 operating system has security builtin, not bolted on. (*)

Role-Based Access Control (RBAC) is supported. . (*)

[Incorrect] Incorrect. Refer to the Product Features and Functions les



son for more information.

Oracle Solaris 11 - Systems Architecture(Answer all questions in this section)

22. Which statement about Oracle Solaris Zones is true?Mark for Review(1) Points

For security reasons, all non-global zones are automatically configuredas immutable zones.

Non-global zones must use the same resource control settings as the global zone.

Oracle Solaris Zones are integrated with IPS, AI, ZFS, and virtual networks. (*)

The most number of zones that can be supported on a system is 10.

[Correct] Correct!

23. Which Automated Installer component provides the software packages that are identified in the AI manifest file to the client system?Mark for Review(1) Points

Client system to be installed

DHCP server

AI server

IPS repository (*)

[Correct] Correct!

24. Which Solaris 11 installation method supports installing the OS on one or more systems over a network? Mark for Review(1) Points

Interactive Text Installer



JumpStart

Automated Installer (*)

Live Media


[Correct] Correct!

25. Which statements about virtual networks are true? (Choose three) Mark for Review(1) Points


Virtual networks are difficult to configure but easy to administer.

Flows can be created to manage network usage. (*)

To build a virtual network, you need at least one network interface card (NIC). (*)

A zone can be configured to use a VNIC. (*)

[Incorrect] Sorry, that is not correct. Refer to the Systems Architecture lesson for more information.

26. Which statements about ZFS encryption are true? (Choose three) Mark for Review(1) Points


An encryption policy on a ZFS file system can be changed.

ZFS encryption is disabled by default on a new file system. (*)

ZFS encryption supports root pool encryption.



Descendent file systems inherit ZFS encryption. (*)

An encryption policy can be set when a ZFS file system is created. (*)


27. What are the strengths of Oracle Solaris security? (Choose four) Mark for Review(1) Points


Oracle Solaris 11 provides mandatory access control with Trusted Extensions. (*)

Zones, privileges, and role-based access control are used to contain applications and users. (*)

Risk of outsider attacks is reduced by using authentication services and network service protection. (*)

Because the security features in Oracle Solaris 11 are integrated and not bolted on, the system security is assured from the start. (*)

Data protection features are automatically configured upon system installation.


28. Which hardware does Oracle Solaris 11 support? (Choose three) Mark for Review(1) Points


Oracle SPARC M-series systems (*)

Oracle SPARC T-series systems (*)

Oracle x86 systems (32-bit)

Oracle x86 systems (64-bit) (*)



UltraSPARC IV and IV+


29. Which statements about ZFS deduplication are true? (Choose three) Mark for Review(1) Points


ZFS deduplication is enabled by default.

The ZFS deduplication property removes redundant data from ZFS file systems as the data is being written. (*)

Deduplication is performed across the entire ZFS storage pool but only on the datasets that have deduplication enabled. (*)

The use of deduplication is appropriate for all situations.

Deduplication can be used in combination with ZFS compression and encryption. (*)

[Incorrect] Sorry, that is not correct. Refer to the Systems Architec

ture lesson for more information.

30. Which interfaces does IPS support for performing package management tasks? (Choose three) Mark for Review(1) Points


Update Manager (*)

Sun Patch Manager

Command-line (*)

Package Manager (*)

Live Upgrade




31. Which statements about IPS are true? (Choose four) Mark for Review(1) Points


When you install Oracle Solaris 11, the system has only one publisher configured: the solaris publisher. (*)

In a multiple boot environment, all the BEs must have the same softwareversion installed.

If particular packages are updated that affect the operating system s core programs, a new boot environment is created. (*)

As part of the package installation and update, IPS performs a dependency check on each package. (*)

IPS supports the ability to create local package repositories. (*)


Oracle Solaris 11 - Market Definitions and Trends(Answer all questions in this section)

32. Name a long-term trend for Government business.Mark for Review(1) Points

Private Cloud (*)

Access to capital

Data Aggregation


New Product push



[Correct] Correct!

33. Virtualization is an example of a technology that can do what for our customers? Mark for Review(1) Points

Reduce complexity

Increase demand for more hardware

Increase software licensing fees

Reduce IT costs. (*)

Increase security

[Correct] Correct!

34. Name a long-term trend for the Healthcare industry.Mark for Review(1) Points

Access to capital


New Product push

Data Aggregation (*)

Private Cloud

[Correct] Correct!

35. What is Oracle's strategy for building customer solutions? Mark for Review(1) Points

Always include the Oracle Database.



Focus only on the software

Third party best of breed solutions.

Offer the full Oracle Stack (*)36. Which three of the following are common business drivers across industries. Mark for Review(1) Points


Increase availability (*)

Simplify Management (*)

Reduce ROI

Maximize asset utilization (*)

Minimize exposure to regulation


Oracle Solaris 11 - Requirements Gathering and Discovery(Answer all questions in this section)

37. Which two of the following decision makers or influencers might you encounter in a systems and operating system sale. Mark for Review(1) Points


Marketing and Sales executive

System Integrators (*)

Human Resources VP

LOB Manager (*)

Third party vendor




38. A customer expects significant growth. Which three Oracle strengths would you bring up in the conversation? Mark for Review(1) Points


Mulit-CPU vertical scale (*)

Multi system horizontal scale (*)

Scaling to 4 cpus only.

Oracle Solaris 11 is secure by default

Multi-core, multi-threaded SPARC T Series systems (*)


39. If a customer states that they have a long application lifecycle, which Oracle Solaris 11 feature would be good to mention? Mark for Review(1) Points

Oracle Solaris 11 comes with a binary compatibility guarantee (*)

Secure by default

Oracle Solaris 11 is an enterprise class operating system that can handle any workload

Maximum flexibility with Domains, Zones, and Oracle VM for SPARC

The ZFS File system


40. Which 3 of the following are ideal customers for OracleSolaris adoption? Mark for Review



(1) Points


Existing Solaris customer (*)

Unix System Administrators on staff (*)

Enterprise Customers (*)

Strong mainframe shops

Exclusive Windows shops

[Correct] Correct

41. A solution that you've built for a customer includes Oracle x86 systems

running Oracle Solaris 11. The customer objects saying that Oracle Solaris 11 on x86 isn't the same and they would rather run open source Linux. How would you counter this objection? Mark for Review(1) Points

Oracle Solaris 11 is completely different on x86 and you shouldn't recommend it in this situation.

Oracle Solaris 11 for x86 uses the same code base as SPARC, only the specific platform code is different (*)

Change the conversation to database applications

Rework your solution to include SPARC systems running Oracle Solaris 11since that's been proven to run faster


42. A customer is concerned that there's a limited number of applications supported on Oracle Solaris. What's the best response to this objection? Mark for Review(1) Points

There are currently thousands of applications available for Solaris (*)

That's what Java is for, you can create your own applications quickly.



More applications are available for Linux

Any Linux or other Unix application will run under Solaris

Application support is very limited on Solaris, the customer is right


43. No one uses Solaris, everyone uses Linux. Choose 3 items which can help counter this objection. Mark for Review(1) Points


None of the top IT companies use Solaris

5 of the top 5 petroleum companies use Solaris (*)

90% of the fortune 100 use Oracle Solaris (*)

7 of the top 8 financial services companies use Solaris (*)

5 of the top 5 toy companies use Solaris


44. You've proposed SPARC systems running Oracle Solaris 11and your customer states that Solaris has limited application support in the industry. How would you respond to this objection? Mark for Review(1) Points

Tell him he's correct but that he can easily develop his own with one of

the best development platforms in the industry

Defend yourself by stating that you know HP has more apps but ours are better.

Oracle Solaris 11 supports mission critical back end operations for many large companies



Oracle Solaris 11 scales better than any other operating system

Oracle Solaris 11 supports thousands of applications and offers a binary compatibility guarantee. (*)


Oracle Solaris 11 - Responding to Customer Objections(Answer all questions in this section)

45. In a common resource management situation a customer would like to guarantee a predefined number of resources to some applications and limit some resources by others. Choose the best answer. Mark for Review(1) Points

Discontinue the use of zones within the environment

Advise the customer to develop a comprehensive resource management plan

Use Solaris 11 features to allow resources to be managed per process, project, or per zone (*)

Design a time sharing environment where certain applications are only running at certain times.

Each application should be relegated to it's its own individual server

[Incorrect] Incorrect. Refer to the Delivering a Technical Training"module for more information.

46. During a meeting with a top potential customer, their IT group mentionshow much time and effort patching and updates are taking in their environment. What's a potential solution for this customer? Mark for Review(1) Points

Sell this customer a premium support contract where Oracle will patch their systems for them

Direct the customer to delay patching until critical operations are completed, there's no danger in this.

Point out the available Oracle University classes for jumpstart scripting



This customer should be using Oracle Solaris 11 IPS to automate their package management tasks (*)

Prescribe some Excel spreadsheet training to help this customer manage complicated patching and update schedules

[Correct] Correct

47. A customer wants to test a complex multi-tier application but can't use their existing network for security reasons. How could you helpthis customer solve their problem? Mark for Review(1) Points

Tell the customer about the new network virtualization features of Oracle Solaris 11 (*)

Help the customer procure new network hardware from their favorite nework vendor

Propose some low cost Linux systems to create a new environment for testing

Help the customer utilize available hacking tools to cut through network security.

Install a network simulator on the sytems for test


48. A customer's' system experiences slow performance from time to time. They've tried to reproduce the issue but can't seem to pin it downusing normal Unix tools like vmstat, iostat, etc. What would your recommendation be to help them troubleshoot the issue? Mark for Review(1) Points

Advise them to purchase all new hardware, newer gear should solve the problem

Install third party monitoring software from Symantec, HP, etc.

Prohibit employee logins at certain periods of time to decrease the load and mask the problem



Use Dtrace and the Dtrace toolkit to quickly figure out what's going onin the system (*)

Uninstall their current applications one at a time to see which one is the culprit


Oracle Solaris 11 - Delivering a Technical Presentation(Answer all questions in this section)

49. How does Predictive Self Healing help a customer's enterprise computing environment? Mark for Review(1) Points










Customers can choose the best hardware for their solution and manage itall with the same skillset (*)




There is no value.

[Correct] Correct51. The phrase 'Secure by Default' would add what benefits to a customer adopting Oracle Solaris 11? Choose two. Mark for Review(1) Points



Oracle Solaris 11 could pass the highest government security audit without any adjustments














Oracle Solaris 11 - Value Demonstration and Validation(Answer all questions in this section)









54. The phrase 'Secure by Default' would add what benefits to a customer adopting Oracle Solaris 11? Choose two. Mark for Review(1) Points




Oracle Solaris 11 could pass the highest government security audit without any adjustments






There is no value.



Customers can choose the best hardware for their solution and manage it

all with the same skillset (*)


[Incorrect] Incorrect. Refer to the Value Demonstration training for more information.56. How does Predictive Self Healing help a customer's enterprise computingenvironment? Mark for Review(1) Points









Oracle Solaris 11 - Cross Sell, Up Sell, and Solution Selling(Answer all questions in this section)

57. For Oracle Solaris 11, choose 4 upsell opportunities.Mark for Review(1) Points



Optimization and Tuning (*)

Oracle Solaris 11 license fees

Consolidation and Technology Refresh (*)

High Availability (*)


58. ZFS and Dtrace are fantastic features of the Solaris 11operating system. What other product that includes these technologies could youpresent to your customer as a potential add-on sale? Mark for Review(1) Points

Oracle Database 11g

Oracle ZFS Appliance (*)

T4 Servers

Oracle Webcenter

Oracle Linux


59. Choose three reasons that you should be aware of cross selling opportunities. Mark for Review(1) Points




Customers will ask you for other products on their own.

Add more revenue to your sale (*)

They guarantee you'll get the sale

They're an important foundation for future hardware and software sales (*)

They help keep account control (*)


60. Which item is one of the most natural up sell opportunities around Oracle Solaris 11? Mark for Review(1) Points

Oracle Fusion Applications

Oracle Linux

Tape libraries


Power and carbon footprint reduction

[Incorrect] Incorrect. Refer to the Cross Sell - Up Sell training formore information.61. Name three installation options for Oracle Solaris 11. Mark for Review(1) Points


Install on IBM Power servers

Install onto any system not on the Oracle HCL (Hardware Compatibility List)



Install onto supported third party x86 systems (*)

Preinstalled on SPARC or x86 Systems (*)

Install on Oracle Systems on-site (*)


62. Name two additional tools and options for Oracle Solaris 11 that customers might be interested in purchasing. Mark for Review(1) Points


Oracle Solaris Studio Support (*)

The ZFS File System

Oracle Solaris 11 Secure by Default

Oracle Java Development Tools Support (*)

Dtrace Analytics

[Correct] Correct

63. State two facts about Oracle Premier Support for Systems. Mark for Review(1) Points


It only covers the operating system, not the hardware

It covers the system hardware and Oracle Solaris, Oracle Linux, and VM (*)

It's priced at approximately 12% of the system price. (*)

It's priced at approximately 8% of net system price



It covers systems not listed on the HCL


64. If a customer downloads Oracle Solaris 11 from the Oracle Technology Network website, what do they receive in terms of license, benefits, and support.? Mark for Review(1) Points

A perpetual license, without support, if used for developing, testing, prototyping and demonstrating applications. (*)

Customer has a 30 day license and complete access to patches, updates, and support

Customer receives 90 days support and a one year license.

Nothing, a customer must purchase a license and support before downloading or using the software at all

Customer can run Oracle Solaris 11 in production as long as they don't require support


65. What are the two popular support options for customers of Oracle Solaris 11? Mark for Review(1) Points


Mobile MyOracle Support

Complete Support for Exalogic Systems

Premier Support for Operating Systems (*)

Oracle Fixed Scope Services

Premier Support for Systems (*)




[Correct] Correct!

solaris sales & presales

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