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Alcatel-Lucent Enterprise
Monthly Document Finderfor the sales, sales engineer and marketing communityJune 2017 - Communications and Networks
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kitEnterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals
Next
1
Network:
Stellar WLAN datasheets now available
New videos posted to You Tube – have a watch!
Securing IoT for each of our vertical markets papers postedD Corcoran Introducing the OmniSwitch 6560Network
On the “Connected Platform” side, check out the new OXO Connect, OmniPCX Enterprise datasheets. JF Rey
MLE expert
MLE expert documents have been updated. More to come in the coming days!
Only recent deliverables are displayed into this finder. When needed, you still can access to older documents by
using Business Portal Search Engine.D Lecoublet
Editor
Click on the menu above or navigate with icons below
Bookmark the following url to get latest edition of this document published on Busines Portal:
The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright © ALE International 2017.
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kitEnterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunities Communications:
RFP and tenders Rainbow and Connected workplace are hot for our MLE and SMB customers! Share the new video. Watch the “What's new
Commercial conditions in the MLE and SMB H1 offers” recorded webinar and get trained on the latest Rainbow news.
Product resourcesPre-Sales resourcesMarketing and campaigns OpenTouch 2.3 will be GA on June 19th: brochure, datasheet, what’s new presentation and many solution designers
Verticals
A series of updates and new documents with this new edition of document finder !
Any comment or remark: [email protected]
NextHow to use this document: log-in first on Business Portal and then click on The links – tested with Firefox and IE. https://businessportal2.alcatel-lucent.com/
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Monthly document finder - Useful documents for Sales Pre-Sales and Marketing representative
2
COMMUNICATIONS
8770 Feature List and Provisioning Level Feature list
ACTIS Questions and anomalies - problems, corrections and workarounds Quote Tool General Info
Alcatel-Lucent OmniTouch Contact Center Standard Edition - brochure Brochure
Alcatel-Lucent OpenTouch Conversation applications Datasheet
Compatible Operating Systems & Browsers – White List
Connect2Cloud commercial program presentation Promotion Presentation
Connected workplace with Rainbow - video Video
Country Saleable Solutions List In-depth Product Insight
OmniPCX Enterprise R.12 datasheet Datasheet
OmniPCX RECORD Suite Technical Data Sheet
OmniVista 8770 NMS global presentation PreSales Presentation
OmniVista 8770 NMS How To Quote Quotation Guideline
OpenRainbow website QR Tag
OpenTouch Business Edition - OpenTouch applications brochure Brochure
OpenTouch Capacity Planning tool v2.2.1a Dimensioning Tools
OpenTouch Enterprise Cloud Brochure
OpenTouch Message Center R2.3 Design and Quotation PreSales Presentation
OpenTouch R2.3 - OTC PC in VDI environment - ed01d PreSales Presentation
OpenTouch Release 2.3 Pre-Sales overview PreSales Presentation
OpenTouch Suite for MLE & SMB - Commercial programs Promotion Presentation
OTCC-SE_10.7_Whats_new Customer Presentation
OTCC-SE_How To Quote Guide_Actis Quotation GuidelineClick on the menu above or navigate with icons below OTCC-SE_Product_Presentation Customer Presentation
WHAT' S NEW THIS MONTH
Hot this monthNew documents this month EN
Cloud / Rainbow EN FR
Enterprise Communications – starter kit EN FR
Enterprise opportunities EN FR DE
SMB – starter kit EN
SMB opportunities EN FR
Networks – starter kit EN
Networks opportunities ENRFP and tenders EN FR DE ES
Commercial conditions EN FR
Product resources EN
Pre-Sales resources EN
Marketing and campaigns EN FR DE ES ITVerticals EN FR DE ES
EN
EN FR DE ES
EN
EN
EN
EN
EN
EN
EN FR
Next
PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.
3
OXO Connect Datasheet
ProActive Engineering Resource (PAER) Datasheet
ProActive Engineering Resource (PAER) DSD Detailed Service Description
ProActive Engineering Resource (PAER) Value proposition Customer Presentation
Rainbow - Customer presentation Customer Presentation
Rainbow Customer proposal Customer Proposal
Rainbow Network Requirements
Rainbow presentation to Business Partners
Solutions for Remote User Access - OpenTouch R2.3 - ed06 PreSales Presentation
TBE013 - DECT Handset Solution OXE R12 ed01 PreSales Presentation
vtech hospitality and healthcare phones technical datasheet EN Datasheet
What's new in the MLE and SMB H1 offers - webinar recording Sales training
Click on the menu above or navigate with icons below
WHAT' S NEW THIS MONTH
Hot this month EN FR DE ES
New documents this month EN
Cloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kit EN FR
SMB opportunities EN
Networks – starter kit EN
Networks opportunities ENRFP and tenders EN
Commercial conditions EN FR DE ES
Product resources EN
Pre-Sales resourcesMarketing and campaignsVerticals
Next
PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.
4
NETWORK
A Layered Approach for Securing “Internet of Things”
A Layered Approach for Securing “Internet of Things” Devices in Education
A Layered Approach for Securing “Internet of Things” Devices in Healthcare
A Layered Approach for Securing “Internet of Things” Devices in Hospitality
A Layered Approach for Securing “Internet of Things” Devices in Transportation
Alcatel-Lucent OmniSwitch 6860 Datasheet PDF
ALE NW_OS6860E P24Z8-Overview
ALE NW_OS9900 chassis-Overview
Cyber security and IoT in transportation
Education and the Internet of Things on Larry Rose Live! (video)
Healthcare and the Internet of Things on Larry Rose Live! (video)
Hospitality and the Internet of Things on Larry Rose Live! (video)
How to get PALM Access
IoT deployment in rail
Lab & demo BP program
Networks Security
NW BD - Our vision and technologies for a connected experience - May 2017 (long)
NW BD - Overview of our vision for a connected experience ed05 - May 2017 (short)
OmniAccess Stellar teaser - Landing at a university near you Video
OmniAccess Stellar teaser - Something exciting coming this summer Video
OmniAccess® Stellar AP1220 series datasheet PDF
OmniAccess® Stellar AP1230 series datasheet PDFClick on the menu above or navigate with icons below OmniAccess® Stellar AP1251 datasheet PDF
WHAT' S NEW THIS MONTH
Hot this monthNew documents this month EN
Cloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kit EN
SMB opportunities EN
Networks – starter kit EN
Networks opportunities EN
RFP and tenders EN
Commercial conditions EN
Product resources EN
Pre-Sales resources EN
Marketing and campaigns EN
Verticals EN
EN
EN
EN
EN
EN
EN
EN
EN
EN
Next
PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.
5
NETWORK
OmniSwitch 6560 Stackable Multi-Gigabit Ethernet LAN
OmniSwitch 6865 PDF
OmniSwitch 9900 Modular LAN chassis PDF
OS6560 product family presentation
PALM User Guide for Business Partners
PALM User Guide for End Customers
Press news: A look at the Alcatel-Lucent campus LAN switch products URL
The Internet of Things on Larry Rose Live! full length version (video)
Transportation and the Internet of Things on Larry Rose Live! (video)
User Guide Business Store PALM Business Partner Subscription
User Guide Business Store PALM End Customer Subscription
User Guide Business Store PALM User Creation
Click on the menu above or navigate with icons below
WHAT' S NEW THIS MONTH
Hot this monthNew documents this month EN
Cloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kit EN
SMB opportunities EN
Networks – starter kit EN
Networks opportunities EN
RFP and tenders EN
Commercial conditions EN
Product resources EN
Pre-Sales resources EN
Marketing and campaignsVerticals
Next
PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.
6
RainbowWhat to show
Connected workplace with Rainbow - video New 2017-05 Video
Rainbow - Customer presentation New 2017-05 Customer Presentation
Rainbow presentation to Business Partners New 2017-05
What to leaveRainbow ALE communications portfolio strategy 2016-11
Rainbow Infographic 2016-11
What to share with expertsCompatible Operating Systems & Browsers – White List New 2017-05
Rainbow Customer proposal New 2017-05 Customer Proposal
Rainbow Network Requirements New 2017-05
Rainbow security overview 2017-02
CampaignOpenRainbow website QR Tag New 2017-05
Rainbow email signature 1 2016-11
Rainbow email signature 2 2016-11
Rainbow Kakemono 2016-11
Rainbow Logo (png) 2016-04
Rainbow Logo (svg) 2016-04
Rainbow screen shots desktop/web 2016-11
Rainbow screen shots iPhone 2016-11
Rainbow web banner 2016-11Click on the menu above or navigate with icons below
Hot this monthNew documents this monthCloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kitSMB opportunities EN FR
Networks – starter kit EN FR DE ES IT
Networks opportunitiesRFP and tenders EN
Commercial conditions EN FR
Product resources EN
Pre-Sales resources EN
Marketing and campaignsVerticals EN FR DE ES IT
EN FR DE ES IT
EN FR DE ES IT
EN
EN
EN
EN
EN
EN FR DE ES IT
Next ALCATEL-LUCENT RAINBOWTM
Previous http://www.openrainbow.com/
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OpenTouch Suite for MLEGet trained
Enterprise (MLE) Communications - sales companion 2017-04 Sales Guide/Handbook
OmniPCX Enterprise R.12 - what's new to sell 2017-04 Sales Presentation
OmniPCX Enterprise R12 - Sales starter pack 2017-04 Sales Presentation
Get trained
What's new in the MLE and SMB H1 offers - webinar recordingNew 2017-05 Sales_Tool_or_Guide›Sales_Training_Presentation
What to showDesk phone communications in the new workpace - pocket 2017-04 Sales Guide/Handbook
guide
Mobile communications in the new workplace pocket guide 2017-04 Sales Guide/Handbook
What to sayOmniPCX Enterprise R.12 - Customer Presentation 2017-04 Sales Presentation
What to leaveOmniPCX Enterprise Communication Server brochure 2017-02 Brochure
Click on the menu above or navigate with icons below
KIT DESCRIPTION
Go to the Enterprise Opportunities section for contents related to opportunities
Hot this monthNew documents this monthCloud / Rainbow EN FR DE
Enterprise Communications – starter kit EN
Enterprise opportunities EN FR
SMB – starter kitSMB opportunities EN
Networks – starter kitNetworks opportunities ENRFP and tendersCommercial conditions EN
Product resourcesPre-Sales resources EN
Marketing and campaignsVerticals EN FR
Next
PreviousHere is a selection of documents about the latest Enterprise Communications offer: Value proposition, awareness contents, press kit, what’s new presentation.
Go to the resource section for more product-oriented contents
8
MLE OpportunitiesInstalled base transformation
Get trained
Reasons to get latest OmniPCX Enterprise release - Pocket 2016-04 Sales Guide/Handbook
Guide
What to show
Contact-less mobility with OmniPCX Enterprise 2015-11 Video
What to say
Business communications infrastructure transformation to 2016-04 Sales Presentation
save and grow - customer presentation
Click on the menu above or navigate with icons below
OPPORTUNITY DESCRIPTION
option, why going IP helps and what going enterprise cloud can offer.Typical persona: IT managerTypical commercial conditions: TOTG (if applicable in your region), IP For Free.
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN
Enterprise opportunitiesInstalled base transformationMLE - New Sales with Go MidMarket! EN FR DE ES IT
New OpenTouch UC salesTransform your customer interactions ENTransform to OpenTouch Enterprise Cloud
SMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals
Next
PreviousTypical prospect: existing customer with aging OmniPCX Enterprise CS at the end of Support contract. These documents explain why doing nothing is not an
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MLE OpportunitiesNew midmarket sales
Get trained
ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2016-07 Sales Tool or Guide
ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2017-04 Sales Tool or Guide
PPT
Go MidMarket ACTIS - Tutorial 2016-07 Video
Go MidMarket! - Commercial program presentation 2017-04 Promotion Presentation
Go MidMarket! Program FAQ 2017-04 FAQ
What to say
OpenTouch Suite - Go MidMarket! Sales starter pack - EN 2017-04 Sales Presentation
ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2016-07 Sales Tool or Guide
PPT
ACTIS quote tool for Go MidMarket! - ACTIS administrator 2016-11 Quote Tool Admin Resources
guide for customization
Click on the menu above or navigate with icons below
OPPORTUNITY DESCRIPTION
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE
Enterprise opportunitiesInstalled base transformation EN FR DE
MLE - New Sales with Go MidMarket!New OpenTouch UC sales EN FR
Transform your customer interactions EN FRTransform to OpenTouch Enterprise Cloud EN
SMB – starter kitSMB opportunities EN FR DE ES
Networks – starter kitNetworks opportunitiesRFP and tendersCommercial conditions EN FR DE
Product resourcesPre-Sales resourcesMarketing and campaigns ENVerticals
Next
Previous Go MidMarket! is a program to boost new sales of OmniPCX Enterprise and OpenTouch BE in the mid market segment.
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MLE OpportunitiesNew OpenTouch UC sales
Get trained
Collaborative communications in the new workplace - pocket guide 2016-04 Sales Guide/Handbook
OpenTouch Suite 2.2.1 - Sales starter pack 2016-11 Sales Presentation
OpenTouch Suite for MLE 2.3 - What's new - Sales overview New 2017-04 Sales Guide/Handbook
What to show
OpenTouch Conversation smartphone demo movie 2015-11 Video
OpenTouch Conversation for Ipad 2015-11 Video
OpenTouch Conversation One 2.2 - demo movie 2015-11 Video
OpenTouch Conversation One animation - Faster business 2015-11 Video
interactions for all!
OpenTouch Conversation PC demo movie - telephony 2015-11 Video
OpenTouch Conversation WebRTC demo movie 2015-11 Video
OpenTouch Suite 2.2 - Google integration 2016-06 Video
What to say
Business communications excellence in the new workplace - 2016-04 Sales Presentation
customer presentation
OpenTouch for Microsoft Office Suite users - customer pres. 2016-04 Sales Presentation
OpenTouch Solution for Google - Customer presentation 2016-04 Sales Presentation
OpenTouch solution for Skype For Business users - customer 2016-04 Sales Presentation
presentation
OpenTouch: Innovative unified communications for New 2017-04 Sales PresentationClick on the menu above or navigate with icons below multi-site organizations and large offices - Customer pres.
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN
Enterprise opportunities EN
Installed base transformation EN
MLE - New Sales with Go MidMarket!New OpenTouch UC sales EN
Transform your customer interactions ENTransform to OpenTouch Enterprise Cloud EN
SMB – starter kit EN FR DE ES
SMB opportunitiesNetworks – starter kit EN
Networks opportunities ENRFP and tenders EN
Commercial conditionsProduct resources EN
Pre-Sales resourcesMarketing and campaigns ENVerticals EN
EN
EN
Next OPPORTUNITY DESCRIPTIONTypical prospect: moving to new offices, refurbishing their office space into open plan floors,
Previous organization with many information workers and workers with smartphones, workforce Asking. For more flexibility (home working), using Microsoft or Google suitesTypical persona: operational buyer, IT
There are high-level presentations and pocket guides describing our offer as well asmore focused presentations for integrations into Microsoft and Google applications
11
MLE OpportunitiesTransform your customer interactions
What to say
Improved customer welcome - Customer presentation 2016-11 Customer Presentation
What to leave
4059 Extended Edition Attendant Console Datasheet 2016-10 Datasheet
Alcatel-Lucent OmniTouch Contact Center Standard Edition - New 2017-05 Brochure
brochure
Customer Welcome Pocket Guide 2016-11 Flyer
Customer Welcome Solution Sheet 2016-12 Brochure
OmniTouch Contact Center Standard Edition 2016-05 Datasheet
Click on the menu above or navigate with icons below
« customer interactions » value proposition with attendant, vocal guidance, welcome, etc.
Typical persona: operational manager
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR
Enterprise opportunitiesInstalled base transformation EN FR DE ES
MLE - New Sales with Go MidMarket! EN FR
New OpenTouch UC salesTransform your customer interactions EN FR DE ESTransform to OpenTouch Enterprise Cloud EN FR DE ES
SMB – starter kit EN DE ES
SMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals
NextOPPORTUNITY DESCRIPTIONTypical prospect: communications with customers (whether customers
Previous are within the organization or outside) are key for the business. You’ll find « contactCenter » related documents here but we’ll soon update this section with a more generic
12
MLE OpportunitiesOpenTouch Enterprise Cloud
Get trained
OpenTouch Enterprise Cloud R2.2.1 - Solution Presentation 2016-12 Sales Presentation
OpenTouch Enterprise Cloud R2.2.1 - What's new 2016-12 Sales Presentation
What to say
OpenTouch Enterprise Cloud - Value proposition 2016-08 Sales Presentation
What to leave
OpenTouch Enterprise Cloud New 2017-05 Brochure
OpenTouch Enterprise Cloud - Solution Sheet 2016-10 Solution Datasheet
OpenTouch Enterprise Cloud - The economics of the cloud 2016-12 Brochure
Solution design
OpenTouch Enterprise Cloud 2.2.1 - Feature List 2016-12 Sales Presentation
OpenTouch Enterprise Cloud 2.2.1 - Quotation Tool 2016-12 Sales Presentation
OpenTouch Enterprise Cloud ACTIS plug-in 2016-06 Design and Configuration Guide
OpenTouch Enterprise Cloud ACTIS plug-in user guide 2016-06 Quotation Guideline
OpenTouch Enterprise Cloud Hardware Quotation Guide 2016-09 Design and Configuration Guide
OpenTouch Enterprise Cloud R2.2.1 - Business Store 2016-05 Sales Presentation
Presentation
OpenTouch Enterprise Cloud R2.2.1 - Pricing&Billing 2017-01 Price List
Guidelines
OpenTouch Enterprise Cloud R2.2.1 - WW Price List 2016-12 Price List
Vertical HospitalityClick on the menu above or navigate with icons below OpenTouch Hospitality Cloud - Solution Sheet 2016-07 Solution Datasheet
OFFER DESCRIPTION
consumption-based commercial conditions.
These documents target ALE business partners looking for Communications As A Service
offers.
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN
Enterprise opportunities EN
Installed base transformationMLE - New Sales with Go MidMarket! EN
New OpenTouch UC salesTransform your customer interactions EN FR DE ESTransform to OpenTouch Enterprise Cloud EN FR DE ES
SMB – starter kit EN
SMB opportunitiesNetworks – starter kit EN
Networks opportunities ENRFP and tenders EN
Commercial conditions EN
Product resources EN
Pre-Sales resources EN
Marketing and campaignsVerticals EN
EN
EN FR DE ES
Next
Previous Typical prospect : existing customer or new prospect considering cloud solutions as away to reduce complexity and to benefit from
13
OpenTouch Suite for SMBSMB Values Propositions 2016-02 Customer Presentation
Sub_SMB-2
OpenTouch Suite for SMB 2017-04 Brochure
OpenTouch Suite for SMB 2016-11 Solution Description
OXO Connect New 2017-05 Datasheet
SMB Ecosystem Chart - Horizontal - EN 2017-04 Poster
SMB Ecosystem Chart - Vertical - EN 2017-04 Poster
SMB Sales Companion 2017-04 Sales Presentation
SMB Welcome Chart - Landscape - EN 2017-04 Poster
SMB Welcome Chart - Portrait - EN 2017-04 Poster
Sub_SMB-3
5 Important Things Every SMB Needs to Know about Comm's 2016-02 Video
GO Connect! commercial Program - Evolutions- (light pres.) 2017-04 Promotion Presentation
GO Connect! Commercial Program May-October 2017 (full pres.) 2017-04 Promotion Presentation
OpenTouch Suite for SMB - Global Commercial Catalog 2017-04 Price List
H1-2017 - OXO CONNECT R2.1 (Dollar - April 2017) GCC
OpenTouch Suite for SMB - Global Commercial Catalog 2017-04 Price List
H1-2017 - OXO CONNECT R2.1 (Euro - April 2017)
OpenTouch suite for SMB - Q2 2017 - OXO Connect Cross comp. 2017-04 Cross-Compatibility
OXO Connect - Global Product Limits 2017-04 Product limits
OXO Connect feature list 2017-01 Feature list
Promo Early Bird ENG ed06 2016-12 Promotion DocumentationClick on the menu above or navigate with icons below
KIT DESCRIPTION
Go to the SMB Opportunities section for contents related to opportunities
Go to the resource section for more product-oriented contents
Hot this monthNew documents this month EN
Cloud / RainbowEnterprise Communications – starter kit EN FR DE ES IT
Enterprise opportunities EN FR DE ES
SMB – starter kit EN FR DE ES
SMB opportunities EN FR DE ES
Networks – starter kit EN FR DE ES
Networks opportunities EN FR DE ESRFP and tenders EN FR DE ES
Commercial conditions EN FR DE ES
Product resourcesPre-Sales resources EN FR DE ES
Marketing and campaigns ENVerticals EN
EN
EN
EN
EN
EN
EN ES
Next
PreviousHere is a selection of documents about the latest SMB offer: value proposition,awareness contents, press kit, what’s new presentation.
14
Vertical solution sheetsOpenTouch Suite for SMB for Bank Offices 2016-03 Solution Description
OpenTouch Suite for SMB for Garages 2016-03 Solution Description
OpenTouch Suite for SMB for Insurance Offices 2016-03 Solution Description
OpenTouch Suite for SMB for Retirement Houses 2016-03 Solution Description
OpenTouch Suite for SMB for Travel Agencies 2016-03 Solution Description
VerticalsHospitality
Converged communications solution for small and 2016-12 Solution Description
medium-sized hotels
Hospitality solution for small hotels (SMB) 2016-04 Customer Presentation
vtech hospitality and healthcare phones technical New 2017-05 Datasheet
datasheet EN
VTech phones for hospitality and healthcare EN Oct16 2016-11 Sales Presentation
HealthcareHospital Communication guide 2016-11 Brochure
Click on the menu above or navigate with icons below
OPPORTUNITY DESCRIPTION
Use the vertical solution sheets to engage your customers
Hot this monthNew documents this month EN FR DE ES
Cloud / Rainbow EN FR DE ES
Enterprise Communications – starter kit EN FR DE ES
Enterprise opportunities EN FR DE ES
SMB – starter kit EN FR DE ES
SMB opportunitiesVerticals
Networks – starter kitNetworks opportunities EN FR DE ES
RFP and tendersCommercial conditions EN FR
Product resources EN FR DE ES
Pre-Sales resourcesMarketing and campaigns EN
VerticalsEN FR DE ES
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Key linksPrice list
Enterprise price lists and quote tool URL
Demo & POCedemo website URL
ALE demo videos URL
How to videos URL
Key Partners informationLab & demo program
Lab & demo BP program New 2017-05
Marketing campaignsNetwork on Demand (campaign in a box) 2016-08 ZIP
IDC Webinar: Consumption based, On Premises Network 2016-07 URL
Infrastructure?
Gartner Research: It's Time to Rethink How to Buy 2016-08 URL
Networking Equipment
2017 AP1101 'Why Wait' Sales Booster 2017-03 ZIP
Partnership key informationAruba
Alcatel-Lucent Enterprise WLAN solutions outpace the 2016-04
market (news)
Click on the menu above or navigate with icons below
STARTER KIT for Network solutions
Hot this monthNew documents this monthCloud / Rainbow EN
Enterprise Communications – starter kitEnterprise opportunities EN
SMB – starter kit EN
SMB opportunities EN
Networks – starter kitNetworks opportunitiesRFP and tenders EN
Commercial conditionsProduct resources EN FR DE
Pre-Sales resources EN
Marketing and campaignsVerticals EN FR DE
EN FR DE ES IT
EN
Next
Previous
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Engaging with customersALE Network vision & strategy
NW BD - Our vision and technologies for a connected New 2017-05
experience - May 2017 (long)
NW BD - Overview of our vision for a connected experience New 2017-05
ed05 - May 2017 (short)
ALE Network TechnologiesUnified Access
UA ROI Calculator 2016-04
Intelligent Fabric
ALE iFab: Showdown between intelligent vs traditional 2016-06
network (video)
Intelligent Fabric delivers application visibility and 2015-12
control for network overlays
SPB
SPB: So long to spanning tree? (blog) 2016-04
The Wireless Journal May/June 2016 - Shortest Path 2016-04
Bridging: The End of Spanning Tree by ALE
Internet Of Things (IoT)
Healthcare and the Internet of Things on Larry Rose Live! New 2017-05 video
Education and the Internet of Things on Larry Rose Live! New 2017-05 video
Hospitality and the Internet of Things on Larry Rose Live! New 2017-05 video
Transportation and the Internet of Things on Larry Rose Live! New 2017-05 videoClick on the menu above or navigate with icons below The Internet of Things on Larry Rose Live! full length version New 2017-05 video
Engage with end customers
Hot this monthNew documents this monthCloud / Rainbow EN
Enterprise Communications – starter kitEnterprise opportunities EN
SMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunities EN
Strategy and TechnologiesSolutions EN
RFP and tendersCommercial conditions EN FR DE ES
Product resourcesPre-Sales resourcesMarketing and campaigns EN
Verticals EN
EN
EN
EN
EN
EN
Next
Previous
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Engaging with customersInternet Of Things (IoT) cont'd
IoT containment for greater security (video) 2016-08 Video
Network Foundation for Mobility and IoT (video webinar) 2016-10 Video
Important Considerations for Tomorrows Digital Business 2016-10 Video
Marketing campaigns
Enterprise Network Infrastructure: A critical element for 2016-07
successful IoT adoption
Other content
A Layered Approach for Securing “Internet of Things” New 2017-05
Devices in Hospitality
A Layered Approach for Securing “Internet of Things” New 2017-05
Devices in Transportation
A Layered Approach for Securing “Internet of Things” New 2017-05
Devices in Education
A Layered Approach for Securing “Internet of Things” New 2017-05
Devices in Healthcare
Is your network ready for the internet of things? 2016-09
IoT beneath your feet - building smart roads and networks 2016-09
(slideshare)
Smart networking – paving the way to IoT adoption (ALE blog) 2016-01
IoT: Riding on a Road Near You (ALE blog) 2016-04
How Universities need TOP CHEFs as well as top CIOs to 2016-05Click on the menu above or navigate with icons below meet the demands of IoT in Education (ALE Blog)
Is your network IoT-ready? (article) 2016-09
Hot this monthNew documents this monthCloud / Rainbow EN FR
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kitSMB opportunities EN
Networks – starter kitNetworks opportunities
Strategy and Technologies EN
SolutionsRFP and tenders EN
Commercial conditionsProduct resources ENPre-Sales resourcesMarketing and campaigns EN
VerticalsEN
EN
EN
EN
EN
Next EN
Previous
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Engaging with customersInternet Of Things (IoT) cont'd
Smarts to Keep up with the IoT in ITS (Blog) 2016-10
A DDoS attack! Did your network switch notify you? 2016-11
Software Defined Network (SDN)
Joint SDN Solution: An Orchestrated Datacenter Solution
Enabling Single Touch Provisioning
Click on the menu above or navigate with icons below
Hot this monthNew documents this monthCloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunitiesSMB – starter kit EN
SMB opportunitiesNetworks – starter kitNetworks opportunities
Strategy and TechnologiesSolutions
RFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals
Next
Previous
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Network SolutionsMobile Campus
Is your Network Open for Business? (video) 2016-03
Right size Your Network Core for Better Performance 2016-03
Networks Security New 2017-06
Network on Demand
Managing Network on Demand with the OmniVista Master 2016-10 Demo video
ALE NoD: One man stands alone...to figure IT all out (video) 2016-06
Network on demand infographic 2016-03
New Network Business Model Discussion - Introduction (video) 2016-05
IT needs to step up and take the lead (video) 2016-05
Impact of traditional IT model (video) 2016-05
Should CFOs lead IT purchasing decisions? (video) 2016-05
Impact of new business model (video) 2016-05
Customers benefiting from a new business model (video) 2016-06
NoD eBook by IP Insider 2017-04
Network on Demand Partner Presentations 2016-11
Network on Demand Customer Presentation 2016-11
Market intelligence
CA- Alcatel-Lucent Enterprise Network on Demand Subscribes 2016-03
to Versatility (reprint rights)
Launch kits
NOD Launch Pack 2016-04Click on the menu above or navigate with icons below
Network solutions
Hot this monthNew documents this monthCloud / Rainbow EN
Enterprise Communications – starter kit EN
Enterprise opportunities EN
SMB – starter kitSMB opportunities EN
Networks – starter kit EN
Networks opportunities EN FR DEStrategy and Technologies EN
Solutions EN
RFP and tenders EN
Commercial conditions EN
Product resources ENPre-Sales resources EN
Marketing and campaigns EN
Verticals EN
EN
EN
EN
Next
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Network SolutionsNetwork on Demand cont'd
Marketing campaigns
Network on Demand (campaign in a box) 2016-08
IDC Webinar: Consumption based, On Premises Network 2016-07
Infrastructure?
Gartner Research: It's Time to Rethink How to Buy 2016-08
Networking Equipment
Brochures & datasheets
NoD Campus product datasheet 2016-02
NoD OmniVista 2500 NMS Cloud datasheet 2016-02
NoD Partner Brochure 2016-11
NoD Campus customer brochure 2016-02
Whitepapers
IDC Business-value-NoD White Paper 2016-10
Business Value Snapshot: Network on Demand as a 2017-01
Cost-Effective, Efficient, and ScalableAlternative to
Purchasing or Leasing Networking Equipment
2017-02
Comparing Network on Demand with leasing and OPEX models 2016-04
The Strategic Benefits of Consumption Based Technology model 2016-07
Demo
NoD edemo _Click on the menu above or navigate with icons below
Network solutions
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE
Enterprise opportunities EN
SMB – starter kitSMB opportunities EN FR DE
Networks – starter kitNetworks opportunities
Strategy and Technologies EN
Solutions EN
RFP and tenders EN
Commercial conditions EN FR
Product resourcesPre-Sales resources EN FR DE
Marketing and campaigns EN FR DE
Verticals
IDC online business value calculator for Network on Demand EN
EN
EN
EN
Next
Previous
21
Network SolutionsNetwork on Demand cont'd
Blogs & podcasts
ZK research: Alcatel Lucent Enterprise brings pay per use 2016-03
to the network (news)
ZK research: The network should move to an “as-a-service” 2016-03
model (news)
Implications Of New IT Models (ALE blog) 2016-02
The cure for traditional infrastructure (ALE blog) 2016-03
Infrastructure Under Attack (ALE blog) 2016-04
Are you being held hostage by your network? (ALE blog) 2016-04
Be penny wise and never pound foolish again! (ALE blog) 2016-05
All Roads Lead to Hybrid: The Mandate For Two-Speed IT 2016-06
(ALE blog)
ZK Research Analyst discuss Network on Demand (podcast) 2016-06
Your enterprise network – on demand (blog) 2016-07
Other content
Business Store at a glance 2015-12
Business Store general user guide 2015-12
Network on Demand CPQ User Training 2016-01
2016-04
Network on Demand Subscriptions
FAQs_on_NOD_1.0_Offer 2016-06Click on the menu above or navigate with icons below Network on Demand - training _
Network solutions
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN
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ENDeployment Guide for OmniVista 2500 NMS Cloud 1.0 and EN
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22
Network SolutionsSMB
Networking: 6 things to know before choosing your 2016-08
corporate LAN
Networking: 6 things to know before choosing a Wi-Fi 2015-11
solution for your business
Brochures & datasheets
Network Mobility for SMB 2016-08
Hardened environments
Foundation for an Intelligent Transportation System (video) 2016-06
ALE Solution Overview for Transportation (video) 2016-06
What to share with experts?
Application notes
Building future-proof networks for intelligent 2016-06
transportation systems
Data center
ITWeb Events: Data Centre 2016 video 2016-08
Data Center Customer Presentation 2015-10
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Network solutions
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23
ALE Network for VerticalsAbout verticals
ALE customer references (search engine page) _
ALE Customer testimonials on YouTube _
HospitalityHospitality and the Internet of Things on Larry Rose Live! New 2017-05 Video
Hospitality Story 2016-11
Stay profitable infographic 2015-12
Go hospitality! program 2016-07
Hospitality brochure 2016-02
A Layered Approach for Securing “Internet of Things” 2017-04
Devices in Hospitality
2017-04
EducationEducation and the Internet of Things on Larry Rose Live! New 2017-05 Video
Connecting the digital campus, building tomorrow's 2016-10
universities (slideshare)
How much does your School board really know about Cyber 2016-05
threats? (ALE blog)
Zkresearch discuss the impact of technology on higher 2016-10
education (podcast)
Education Network Blueprint 2017-04
A Layered Approach for Securing “Internet of Things” 2017-04Click on the menu above or navigate with icons below Devices in Education
Network solutions
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24
HealthcareHealthcare and the Internet of Things on Larry Rose Live! New 2017-05 Video
2016-08
Healthcare solutions 2016-12
Healthcare network solutions 2016-12
Healthcare - Value Proposition - 1 slide 2016-10
Optimizing the patient care pathway: A four step transformation 2016-06
towards a next generation Healthcare Comm's systems
Preparing-healthcare-networks 2016-10
-for-mobility-digitalization-and-IoT (slideshare)
A Layered Approach for Securing “IoTs” Devices in healthcare 2017-04
Healthcare Network Solutions_Presales presentation 2017-04
TransportationTransportation and the Internet of Things on Larry Rose Live! New 2017-05 Video
IoT deployment in rail New 2017-05
Cyber security and IoT in transportation New 2017-05
Foundation for an Intelligent Transportation System (video) 2016-08
ALE Solution Overview for Transportation (video) 2016-08
IoT beneath your feet - building smart roads and networks 2016-09
A Layered Approach for Securing “Internet of Things” Devices New 2017-06
Smarts to Keep up with the IoT in ITS (Blog) 2016-10
Transportation Network Blueprint 2017-04
SPB technical case study 2017-04Click on the menu above or navigate with icons below Building future-proof networks for intelligent transportation systems 2016-06
Network solutions
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Cloud / Rainbow Enterprise Network Requirements for Optimized Care Pathway EN
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25
ALE Network for VerticalsGovernment
Connected experience for the National Defense (government) 2017-04
- blueprint
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Network solutions
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26
Manage RFPs and commercial offers8770 Feature List and Provisioning Level New 2017-05 Feature list
Connect2Cloud commercial program presentation New 2017-05 Promotion Presentation
Cross Compatibility - MLE - April 2017 2017-03 Cross-Compatibility
MLE Commercial structure simplification - GoMidMarket 2016-05 Feature Description
cotation tool
MLE Commercial Structure Simplification - Mapping tool 2016-05 Feature Description
OmniPCX RECORD - Feature List 2017-03 Feature list
OpenTouch Customer Service: Feature List 2016-03 Feature list
OpenTouch Suite for MLE & SMB - Commercial programs New 2017-05 Promotion Presentation
OpenTouch Suite for MLE Feature List and Product Limits 2016-11 Feature list
OXE (from R9 to R11.2.x) Product Limits 2016-11 Product limits
OXE (from R9 to R12) Global Feature List 2017-03 Feature list
Design an offer: guides and must-know docsConfiguring and Ordering products and solutions 2015-10 Brochure
Country Saleable Solutions List New 2017-05 In-depth Product Insight
OpenTouch Suite for Mid and Large Enterprises - Release 2017-04 Release Documentation
Policy - H1 2017 Offer
OpenTouch Suite for MLE - H1-2017 offer - Benefit from 2017-04 Sales Guide/Handbook
commercial programs - Actis guide
Virtualization
OpenTouch Suite for MLE - Product documentation - 2016-05 Release Documentation
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KEY DOCUMENTS FOR RFP/RFQ
Visit the product resources section for datasheets and Actis information.
Hot this monthNew documents this month EN
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Previous Here is a selection of documents that can be re-used when answering to MLE RFPs.
27
IP Centralization
IP Centralization - ACTIS guide 2017-04 Sales Guide/Handbook
IP Centralization - FAQ 2017-04 Sales Guide/Handbook
IP Centralization - Methodology guide 2017-04 Sales Guide/Handbook
Migrate to OpenTouch BE
Migration to OpenTouch Business Edition (OTBE) 2.2 - FAQ 2016-11 Sales Guide/Handbook
Migration to OpenTouch Business Edition (OTBE) 2.2 - 2017-04 Sales Guide/Handbook
Methodology guide
Know what you sell: Customer proposalsOmniPCX Enterprise R11.2 - Customer proposal - EN 2016-07 Customer Proposal
OmniPCX Enterprise R11.2 and OpenTouch MS 2.2 - Customer 2016-07 Customer Proposal
proposal - EN
OpenTouch Business Edition 2.2 - Customer proposal - EN 2016-07 Customer Proposal
Standard offerOpenTouch Suite for MLE 2.2 - Standard offer - full 2017-03 Standard Offer
collection - H2-2016 offer
AAPPAAPP - Headsets ecosystem for OXE/OT/OXO 2016-05 Leaflet
AAPP - Healthcare OXE / OT 2017-04 Leaflet
AAPP - Hospitality OXE / OT 2017-04 Leaflet
AAPP - leaflet 2017-02 Leaflet
AAPP - OXE / OT SIP ecosystem 2017-02 Leaflet
AAPP - Voice recording ecosystem for OXE / OT 2016-03 LeafletClick on the menu above or navigate with icons below
KEY DOCUMENTS FOR RFP/RFQ
Visit the product resources section for datasheets and Actis information.
Hot this monthNew documents this month EN
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EN
EN
EN
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Previous Here is a selection of documents that can be re-used when answering to MLE RFPs.
28
Manage RFPs and commercial offersOpenTouch Suite for MLE & SMB - Commercial programs New 2017-05 Promotion Presentation
Design an offer: guides and must-know docsCountry Saleable Solutions List New 2017-05 In-depth Product Insight
OpenTouch Suite for Small and Medium Business Release 2017-04 Release Documentation
Policy - H1 2017
AAPPAAPP - Headsets ecosystem for OXE/OT/OXO 2016-05 Leaflet
AAPP - Healthcare OXO 2017-04 Leaflet
AAPP - Hospitality OXO 2017-04 Leaflet
AAPP - leaflet 2017-02 Leaflet
AAPP - OXO SIP ecosystem 2017-02 Leaflet
Commercial conditionsDemo
Lab and demonstration program - Edition February 2017 2017-03 Promotion Documentation
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KEY DOCUMENTS FOR RFP/RFQ
Visit the product resources section for datasheets and Actis information.
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Cloud / RainbowEnterprise Communications – starter kit EN
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Previous Here is a selection of documents that can be re-used when answering to SMB RFPs.
29
Commercial conditionsCommercial conditions
OpenTouch Suite for MLEAlcatel-Lucent OpenTouch® Suite for mid and large 2017-04 Price Catalog
enterprises - Global Commercial Catalog - Worldwide price
lists (WPL DOLLAR) - Q2 - April 24,2017
Alcatel-Lucent OpenTouch® Suite for mid and large 2017-04 Price Catalog
enterprises - Global Commercial Catalog (Worldwide price
lists (WPL Euro), Q2 - April 24,2017
OpenTouch Suite for Mid and Large Enterprises Global 2017-04 Price Catalog
Commercial Catalog (ed18) NA H1 2017 Final
DemoLab and demonstration program - Edition February 2017 2017-03 Promotion Documentation
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Set of documents related to MLE Commercial conditions
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30
Resources PorfolioWhat to share?
How to's videos - series of demo video 2016-07 Video
PosterEnterprise Communications and Network foldout 2016-08 Marketing Collateral
Enterprise Communications Products - Poster 2016-11 Poster
NetworksPress news: A look at the Alcatel-Lucent campus LAN switch New 2017-05
products
ALE Network portfolio update - 2016Q4 (NAR webinar) 2016-09
Other content
Enterprise_Communications_and_Network_Foldout 2016-09
Network Foldouts 2016-07
Enterprise Network Product Quickview 2016-03
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OFFER DESCRIPTION
Resources that span the Enterprise, SMB, Networks and cloud offers
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Enterprise Communications – starter kitEnterprise opportunities EN FR DE ES
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31
Resources PhonesSmart DeskPhones
8088 Smart DeskPhone 2016-02 Datasheet
8088 Smart DeskPhone product presentation 2016-10 PreSales Presentation
Premium DeskPhones8028-8038-8068 Premium DeskPhones 2016-10 Datasheet
8029-8039 Premium DeskPhones 2016-10 Datasheet
8078s-8068s-8058s-8028s Premium DeskPhone s series 2017-03 Datasheet
IP and TDM Premium DeskPhones 2016-10 Brochure
Premium Deskphones 360° Overview 2015-11 Video
IP Desktop SoftphoneIP Desktop Softphone 2017-04 Datasheet
IP Desktop Softphone - customer presentation 2016-07 Customer Presentation
Visitor Onboarding 2015-11 Customer Presentation
DeskPhones8001/8001G DeskPhone 2016-11 Datasheet
8018 customization procedure 2016-09 Marketing Collateral
8018 DeskPhone 2016-09 Datasheet
8018 DeskPhone product presentation 2016-10 Feature Description
Business DECT handsets8212 DECT Handset 2016-11 Datasheet
8232 DECT Handset 2017-02 Datasheet
8242 DECT Handset 2017-02 DatasheetClick on the menu above or navigate with icons below 8262 DECT Handset 2017-02 Datasheet
OFFER DESCRIPTION
Hot this monthNew documents this monthCloud / Rainbow EN FR DE ES
Enterprise Communications – starter kit EN
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Commercial conditionsProduct resources EN FR DE ES
Portfolio EN FR
Phones ENEnterprise (MLE)SMB EN FR DE ES IT
ACTIS EN
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Verticals EN FR DE ES
EN FR DE ES
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PreviousKey documents about Alcatel-Lucent Enterprise wired, wireless and softwarephones.
32
IP DECT access points8340 Smart IP-DECT Access Points 2016-12 Datasheet
WLAN handsetsOmniTouch 8118/8128 WLAN Handsets 2016-10 Datasheet
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OFFER DESCRIPTION
Hot this monthNew documents this month EN FR DE ES
Cloud / RainbowEnterprise Communications – starter kit EN FR DE ES
Enterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resources
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PreviousKey documents about Alcatel-Lucent Enterprise wired, wireless and softwarephones.
33
Resources Business CommunicationsOmniPCX Enterprise CS
Built-in security expertise for IP communications - 2017-03 Sales Presentation
Customer presentation
Built-in security expertise for IP communications - Pocket guide 2017-03 Sales Guide/Handbook
Emergency Notification Server (ENS) 2016-10 Brochure
OmniPCX Enterprise R.12 datasheet New 2017-05 Datasheet
Security Modules 2017-04 Datasheet
OpenTouch Business EditionOpenTouch Business Edition Release 2.2 2016-08 Datasheet
OpenTouch SBCOpenTouch Session Border Controller 2017-04 Datasheet
OmniVista 8770 NMSOmniVista 8770 3.2 Release presentation 2017-04 Release Documentation
OmniVista 8770 release 3.1 presentation 2016-09 Release Documentation
OpenTouch Fax CenterOpenTouch Fax Center R 7.6 Solution Presentation 2016-07 Technical/Product Description
OpenTouch Fax Center. Release 7.6 2016-08 Datasheet
OpenTouch Message CenterOpenTouch R2.2.1 Voice Messaging Offer News 2016-12 Customer Presentation
OpenTouch Suite for MLE - Voice mail transformation to UC - Cust pres 2015-10 Sales Presentation
Visual Automated AttendantVisual Automated Attendant presentation 2016-03 Customer Presentation
Click on the menu above or navigate with icons below Visual Automated Attendant Technical Datasheet 2016-06 Technical Data Sheet
OFFER DESCRIPTION
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Enterprise Communications – starter kitEnterprise opportunities EN
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Commercial conditionsProduct resources EN FR DE
PortfolioPhones ENEnterprise: Business communications EN
Enterprise: Desktop & Mobile AppsEnterprise: interactions with customers EN
Enterprise: Notifications EN
Enterprise: Contact CenterSMB EN
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EN FR
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PreviousYou’ll find here the main componentsof the OpenTouch Suite for MLE applications.
34
Resources Desktop Mobile AppsOpenTouch
OpenTouch Conversation PC
Alcatel-Lucent OpenTouch Conversation applications New 2017-05 Datasheet
OpenTouch Conversation for PC R2.2 - Feature Overview 2016-05 Technical/Product Description
OpenTouch Conversation for PC R2.2, "Conversation" user 2016-05 Technical/Product Description
profile - Product Presentation - Ed2
OpenTouch Conversation for PC R2.2.1 "Connection" user 2016-12 Technical/Product Description
profile - Product Presentation
OpenTouch Conversation Smartphones
OpenTouch Conversation for Android Smartphone R2.2, 2016-06 Technical/Product Description
"Connection" user profile - Product Presentation
OpenTouch Conversation for iPhone R2.2, "Connection" user 2016-06 Technical/Product Description
profile - Product Presentation
OpenTouch Conversation for Mobile Clients R2.2 - What is 2016-06 Technical/Product Description
New on Smartphones & Tablets
OTC Ct User iPhone Android Smartphone Product Presentation 2016-03 Sales Tool or Guide
- OT 2.1 Product Marketing Deliverable
OpenTouch Conversation Web
OpenTouch Meeting Manager - Product presentation 2016-05 Feature Description
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OFFER DESCRIPTION
interactions across multiple media, devices, and participants, all within the same
conversation.
Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE
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Enterprise: Desktop & Mobile AppsEnterprise: interactions with customers EN
Enterprise: NotificationsEnterprise: Contact CenterSMB EN
ACTISVerticals
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Previous OpenTouch Conversation transforms enterprise communications into collaborativeconversations and business services. OpenTouch Conversation offers seamless
35
Resources Customer InteractionsOmniPCX Record Suite
What to say
OmniPCX RECORD Suite presentation 2016-12 Customer Presentation
What to leave
OmniPCX RECORD Suite New 2017-05 Technical Data Sheet
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OFFER DESCRIPTION
through unique call recording, screen capture and coaching
capabilities.
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Previous The OmniPCX RECORD Suite offers small and medium-sized businesses a complete tracking solution for customer interactions
36
Resources NotificationsOpenTouch Notification Service
Get trained
How to configure OpenTouch Notification Service in a nurse 2016-06 Video
call scenario
OpenTouch Notification Service 2015-11 Technical Data Sheet
OpenTouch Notification Service - PreSales training 2016-10 PreSales training
OpenTouch Notification Service (Partner version) 2015-11 Customer Presentation
What to show
Improve safety in healthcare, industry and education with 2016-06 Video
OpenTouch Notification Service
What to say
OpenTouch Notification Service 2015-11 Customer Presentation
What to use for workshops
SAS amendment for the OpenTouch Notification Service 2016-10 Detailed Service Description
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OFFER DESCRIPTION
industries and the hospitality sector, as it provides a flexible,
easy-to-install alarm and notification system with a native integration to the
Alcatel-Lucent OmniPCX™ Enterprise and Alcatel-Lucent OmniPCX™ Office RCE.
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PreviousThe OpenTouch Notification Service is the perfect solution for small and medium-sized enterprises in healthcare, education, high-risk
37
Resources Contact CenterOrdering process - OpenTouch Customer Service 2016-07 Order Entry Guide
OTCC-SE_10.7_Whats_new New 2017-05 Customer Presentation
OTCC-SE_Product_Presentation New 2017-05 Customer Presentation
OTCS How To Quote Guide_Actis 2016-12 Quotation Guideline
OTCS_R8_Step_3.0_Overview 2016-06 Customer Presentation
OpenTouch Customer ServiceWhat to leave
Alcatel-Lucent OpenTouch™ Customer Service - Datasheet 2017-02 Datasheet
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complete yet modular contact center solution that unifies all communication media throughout the
organization with real time KPIs.
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Enterprise Communications – starter kit EN FR
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SMB opportunitiesNetworks – starter kitNetworks opportunities EN FR ESRFP and tendersCommercial conditionsProduct resources
PortfolioPhonesEnterprise: Business communicationsEnterprise: Desktop & Mobile AppsEnterprise: interactions with customersEnterprise: NotificationsEnterprise: Contact CenterSMBACTISVerticals
Pre-Sales resources
Next OFFER DESCRIPTIONThe OmniTouch™ Contact Center Standard Edition is the ideal solution for
Previouscompanies with contact centers that are mainly driven by voice Interactions, addressing installations of all types and sizes, from small
to large capacities. The OpenTouch Customer Service Suite is a
38
Resources PorfolioPoster
Enterprise Communications and Network foldout 2016-08 Marketing Collateral
Enterprise Communications Products - Poster 2016-11 Poster
Resources Business CommunicationsOmniTouch Call Center Office 2016-10 Datasheet
OmniVista 8770 NMSOmniVista 8770 3.2 Release presentation 2017-04 Release Documentation
OmniVista 8770 release 3.1 presentation 2016-09 Release Documentation
Resources Desktop Mobile AppsMy IC Web 2016-10 Datasheet
Network Mobility for SMB 2016-11 Solution Description
PC Telephony with PIMphony 2016-11 Datasheet
PIMphony Touch, a pc based telephony for Windows Modern UI 2016-10 Datasheet
users
OpenTouchOpenTouch Conversation for SMB for iPhone, Android and 2016-12 Datasheet
Windows Phone
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OFFER DESCRIPTION for SMB customers
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Networks opportunities ENRFP and tendersCommercial conditions EN FR DE ES
Product resources EN FR DE ES
Portfolio EN FR DE ES
Phones EN FR DE ESEnterprise (MLE)SMB: Business communicationsSMB: deskphones EN FR DE ES
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39
Resources PhonesPremium DeskPhones
8028-8038-8068 Premium DeskPhones 2016-10 Datasheet
8029-8039 Premium DeskPhones 2016-10 Datasheet
Alcatel-Lucent 8078s-8068s-8058s-8028s Premium DeskPhone s 2017-03 Datasheet
Series
IP and TDM Premium DeskPhones 2016-10 Brochure
IP Desktop SoftphoneIP Desktop Softphone 2017-04 Datasheet
DeskPhones8001/8001G DeskPhone 2016-11 Datasheet
8018 customization procedure 2016-09 Marketing Collateral
8018 DeskPhone 2016-09 Datasheet
8018 DeskPhone product presentation 2016-10 Feature Description
Business DECT handsets8212 DECT Handset 2016-11 Datasheet
8232 DECT Handset 2017-02 Datasheet
8242 DECT Handset 2017-02 Datasheet
8262 DECT Handset 2017-02 Datasheet
IP DECT access points8340 Smart IP-DECT Access Points 2016-12 Datasheet
WLAN handsetsOmniTouch 8118/8128 WLAN Handsets 2016-10 Datasheet
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OFFER DESCRIPTION for SMB customers
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Networks – starter kitNetworks opportunities EN FR DE ESRFP and tendersCommercial conditions EN FR DE ES IT
Product resources EN
Portfolio EN FR DE ES
Phones ENEnterprise (MLE)SMB: Business communications EN FR DE ES
SMB: deskphones EN FR DE ES
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ACTIS1 - How to download ACTIS - EN 2016-06 Quote Tool Software
2 - How to install and launch ACTIS - EN 2016-06 Quote Tool Software
3 - How to download catalog and price files - EN 2016-06 Quote Tool Software
4 - How to import catalog and price files - EN 2016-06 Quote Tool Admin Software
5 - How to download contractual discounts - EN 2016-06 Quote Tool Software
6 - How to modify a discount profile for an IR - EN 2016-06 Quote Tool Software
7 - How to generate a customer proposal - EN 2016-06 Quote Tool Software
8 - How to quote an add on or upgrade - EN 2016-06 Quote Tool Software
9 - How to import sales assistant data collection - EN 2016-06 Quote Tool Software
10 - How to import and simulate promo code - EN 2016-06 Quote Tool Software
ACTIS administrator manual 2016-08 Quote Tool Administrator Package
ACTIS prefix list 2015-11 Quote Tool Administrator Package
ACTIS Questions and anomalies - problems, corrections and New 2017-05 Quote Tool General Info
workarounds
ACTIS quote tool for Go MidMarket! - ACTIS administrator 2016-12 Quote Tool Admin Resources
guide for customization
ACTIS Ready to use start guide 2016-08 Quote Tool Administrator Package
ACTIS Release Note in english 2017-04 Release Notes
ACTIS start guide 2016-08 Quote Tool Administrator Package
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ACTIS is dedicated to Configuration and quote
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41
Products for verticalsSmart DeskPhones
Smart Guest Applications 2016-05 Datasheet
Smart Guest Applications - Value Proposition 2016-04 Customer Presentation
Smart Guest Applications technical datasheet 2016-04 Datasheet
Mobile Guest Softphone
Mobile Guest Softphone - EN 2016-04 Datasheet
Mobile Guest Softphone - Value Proposition 2016-04 Customer Presentation
Mobile Guest Softphone customized brand service 2016-11 Detailed Service Description
Mobile Guest Softphone Prerequisites 2016-09 PreSales Presentation
Mobile Guest Softphone technical datasheet 2016-11 Technical Data Sheet
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OFFER DESCRIPTION
Hot this monthNew documents this monthCloud / Rainbow EN FR DE ES
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42
ServicesGet trained
Enterprise Education Services 2016-07 Brochure
SPSSupport Services Communications- Essentials 2017-04 Service Description
ServicesEnterprise Services Overview 2015-10 Brochure
Factory acceptance 2016-01 Technical Data Sheet
Integration Services value proposition 2016-03 Customer Presentation
OpenTouch Suite Readiness Pack 2016-11 Detailed Service Description
ProActive Engineering Resource (PAER) New 2017-05 Datasheet
ProActive Engineering Resource (PAER) DSD New 2017-05 Detailed Service Description
ProActive Engineering Resource (PAER) Value proposition New 2017-05 Customer Presentation
Project Management 2016-10 Technical Data Sheet
Proof of Concept 2016-04 Technical Data Sheet
SAS amendment for the OmniPCX RECORD Suite 2016-10 Detailed Service Description
Soft Panel Manager Installation Service Pack 2016-10 Detailed Service Description
Staging 2016-01 Technical Data Sheet
Technical Account Management 2016-11 Detailed Service Description
Hardware SupportFAQ about Hardware Lifetime Warranty (HLW) 2016-01 FAQ
HPS plugin 2015-11 Form
SASClick on the menu above or navigate with icons below Specific Application Support (SAS) 2017-04 Detailed Service Description
Service offer description
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Resources SupportWLAN
WLAN overview
Alcatel-Lucent Enterprise WLAN solutions outpace the market 2016-04
OmniAcces® Stellar WLAN
AP1101 - Smart mobility for small and medium business 2016-09
OmniAccess Stellar teaser - Something exciting coming this s New 2017-05
OmniAccess Stellar teaser - Landing at a university near you New 2017-05
OmniAccess® Stellar AP1101 Product presentation 2017-04
OmniAccess® Stellar AP1101 partner presentation 2016-10
OmniAccess® Stellar AP1101 datasheet 2016-09
OmniAccess® Stellar AP1220 series datasheet New 2017-05
OmniAccess® Stellar AP1230 series datasheet New 2017-05
OmniAccess® Stellar AP1251 datasheet New 2017-05
Wi-Fi CERTIFIED™ Interoperability Certificate for 2016-10
OmniAccess® Stellar AP1101
OEM WLAN (Aruba)
Access Point - Product Line Matrix 2015-11
OmniAccess AP310 Series Access Points 2016-06
OmniAccess AP330 Series Access Points 2016-06
Aruba interoperable equipments _
OEM WLAN ClearPass
BYOD ClearPass Launch kitClick on the menu above or navigate with icons below
Wireless LAN offer
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Resources SupportLAN access
OS6850/E OS6860/E
Empower your IT with OmniSwitch 6860 2016-08
ALE NW_OS6860E P24Z8-Overview New 2017-06
Alcatel-Lucent OmniSwitch 6860 Datasheet New 2017-05
OS6560
OS6560 product family presentation New 2017-06
OmniSwitch 6560 Stackable Multi-Gigabit Ethernet LAN New 2017-06
Switch Family
OS6250/OS6350/OS6450
OmniSwitch 6350 launch kit 2015-12
OmniSwitch 6350 Gigabit Ethernet LAN switch family 2016-08
OmniSwitch 6450 Stackable Gigabit Ethernet LAN 2016-01
OS6865/OS6855
OmniSwitch 6865 under extreme conditions 2016-05
OmniSwitch 6865 under extreme conditions 2016-10
OmniSwitch 6865 New 2017-05
Application notes
Building future-proof networks for intelligent 2016-06
transportation systems
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LAN offer
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Resources SupportCore LAN & DC
OS9000 / OS9900
ALE NW_OS9900 chassis-Overview New 2017-05
Brochures & datasheets
OmniSwitch 9000E Chassis LAN Switch 2016-02
OmniSwitch 9900 Modular LAN chassis New 2017-05
Declaration of conformity
OS9900 EU declaration of conformity 2016-09
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LAN offer
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Resources SupportWAN
ESR compact & modular
OmniAccess 5700 Enterprise Compact Services Routers 2015-10
AOS
Cybersecurity: then comes the source code… 2016-07
CodeGuardian datasheet 2016-04
Code Guardian solution brochure - Software integrity to 2016-04
secure Network assets
Software security needs a new perspective (news) 2016-03
How secure are your network switches? (ALE blog) 2016-04
Management - OmniVista 2500
2015-11
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ALE Network EcosystemLGS innovations
CodeGuardian: Targeted Hardening from LGS Innovations 2016-05
CodeGuardian Overview by LGS 2016-02
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OFFER DESCRIPTION
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Customer successNW support services
2017 Revamped Network Support Services Offer
Partner Network Support Offer
Support Services Network Essentials (apac, emea,cala) 2017-01
OmniSwitch support policy 2016-09
2017 Network Support Service Pocket Guide 2017-02
2017-02
FAQ on 2017 Network Support Services Offer 2017-02
2017-03
Sales Service Correspondence list for Network Q1 January 16 2016-02
ProActive Lifecycle Management
Alcatel-Lucent ProActive Lifecycle Management 2016-04
PALM Launch kit 2016-06
PALM sales brief 2016-03
PALM sales presentation 2016-03
PALM cloud service tool helps better manage networks (blog) 2016-07
How to get PALM Access New 2017-05
PALM User Guide for Business Partners New 2017-05
PALM User Guide for End Customers New 2017-05
User Guide Business Store PALM Business Partner Subscriptio New 2017-05
User Guide Business Store PALM End Customer Subscription New 2017-05
User Guide Business Store PALM User Creation New 2017-05Click on the menu above or navigate with icons below ProActive Lifecycle Management: IR Request Form 2016-03
Service offer description
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Presales - resourcesDesign guidance & tools
DECT & IP-DECT Design Guide OXE R11.2.2 ed2 2016-12 Design Guide
IP network needs for MMoIP solutions - OpenTouch Suite for 2016-12 Design Guide
MLE
OpenTouch Capacity Planning tool v2.2.1a New 2017-05 Dimensioning Tools
OpenTouch Suite for MLE in virtualized environment, 2016-11 PreSales Presentation
overview
OpenTouch Suite for MLE virtualization design guide 2016-11 Design Guide
Quotation guidanceHow to quote A4645 update H1 2016 ed1d 2016-08 Quotation Guideline
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Presales - resourcesOmniPCX Enterprise
4059EE Attendant Solution R1-6-2 ed1 2016-06 PreSales Presentation
How to Quote OXE MS in OXE R11.2.1 2016-07 Quotation Guideline
IPv6 PCS form OXE R11.2.2 ed5 2016-12 PCS Process Doc
IPv6 Solution OXE R11-2-2 ed2 2016-12 PreSales Presentation
Multi-Timezone & Multi-Countries OXE R11.2.2 2017-03 PreSales Presentation
OmniPCX Enterprise R11-2-2 Overview 2016-11 PreSales Presentation
OmniPCX Enterprise Release 12 Presentation 2017-04 PreSales Presentation
TBE008 - 4059EE Attendant Solution R1.6 ed1a 2016-02 PreSales Presentation
On-site mobility
Descriptif technique OmniAccess WLAN 2016-08 Design Guide
IP-DECT Multi-Site PCS form OXE R11.2.2 ed1 2016-11 PCS Process Doc
IP-DECT Solution on OmniPCX Enterprise R11.2.2 ed04 2016-11 PreSales Presentation
OT8118 & OT8128 PCS form on specific WLAN infra OXE 2016-12 PCS Process Doc
R11.2.2 ed1
TBE001_OT81x8 on IAP & Non-ALE WLAN VoWLAN Rel 5.4 ed7 2016-01 PreSales Presentation
TBE007 - VoWLAN Features R5.3 & HTQ ed7 2016-02 PreSales Presentation
TBE013 - DECT Handset Solution OXE R12 ed01 New 2017-05 PreSales Presentation
VoWLAN Design Guide R5.5 OT R2.2 OXE R11.2.1 & OTC ed3b 2017-01 Design Guide
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Presales - resourcesUnified Communications
CPSC080 OpenTouch R2.1.1 – Conferencing solution 2016-12 PreSales Presentation
Frequently Asked Questions (FAQs) about the OpenTouch HA 2017-03 FAQ
How To Quote OpenTouch Business Edition R2.2.1 ed2 2016-11 PreSales Presentation
How To Quote Starter ACTIS OTMS R2.2.1 ed01 2016-12 Quotation Guideline
OpenTouch architecture and network design principles 2016-12 PreSales Presentation
OpenTouch High availability for Connection users 2016-11 PreSales Presentation
OpenTouch Message Center R2.3 Design and Quotation New 2017-05 PreSales Presentation
OpenTouch R2.2.1 - Web Services API - ed02c 2016-11 PreSales Presentation
OpenTouch R2.3 - OTC PC in VDI environment - ed01d New 2017-05 PreSales Presentation
OpenTouch Release 2.2.1 Pre-Sales overview 2017-01 PreSales Presentation
OpenTouch Release 2.2.1 Presentation 2016-12 Solution Description
OpenTouch Release 2.3 Pre-Sales overview New 2017-05 PreSales Presentation
Solutions for Remote User Access - OpenTouch R2.3 - ed06 New 2017-05 PreSales Presentation
Eco-system integration
Integration status with MSFT IBM and Google - Architecture ed26b 2016-11 PreSales Presentation
PC client
CPSC095 OpenTouch Connection for PC R2.1.1 2015-11 PreSales Presentation
CPSC097 OpenTouch Conversation for PC R2.1.1 2015-11 PreSales Presentation
OpenTouch R2.2 - OTC Clients status 2016-07 PreSales Presentation
OpenTouch R2.2 - OTC PC Customization Bundle 2016-06 PreSales Presentation
OpenTouch R2.2 - OTCv PC Customization 2016-05 PreSales PresentationClick on the menu above or navigate with icons below OpenTouch R2.2.1 - OTC Clients - DELTA - ed01a 2016-11 PreSales Presentation
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Presales - resourcesUnified Communications
Smartphone client
CPSC105 OTC for iPhone and Android Smartphone 2015-11 PreSales Presentation
Tablet client
CPSC088 OpenTouch Conversation for Android Tablet 2.1.1 2015-11 PreSales Presentation
CPSC096 OpenTouch Conversation for iPad R2.1.1 2015-11 PreSales Presentation
Web client
CPSC098 OpenTouch Conversation for Web R2.1.1 2015-11 PreSales Presentation
WebRTC Technology in OpenTouch R2.2.1 - ed03a 2016-11 PreSales Presentation
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Presales - resourcesSecurity
IP Premium Security Design Guide OXE R11.2.2 & OT R2.2.1 ed5 2016-11 Design Guide
IP Premium Security Solution OXE R11.2.2 & OT R2.2.1 with HTQ 2017-01 PreSales Presentation
OpenTouch Suite for MLE Security Design Guide ed05b 2016-12 Design Guide
OT SBC Design and Quotation Guidance - R2.1.1 ed03a 2016-06 PreSales Presentation
Management OmniVistaOmniVista 8770 NMS global presentation New 2017-05 PreSales Presentation
OmniVista 8770 NMS How To Quote New 2017-05 Quotation Guideline
Contact centerOTCC-SE_How To Quote Guide_Actis New 2017-05 Quotation Guideline
OTCS How To Quote Guide_Excel_Ed16 2016-06 Quotation Guideline
PCS_form_for_OTCS 2016-06 PCS Process Doc
Visual Automated AttendantVisual Automated Attendant - PreSales training 2016-10 PreSales training
OmniPCX Record SuiteOmniPCX Recorder - PreSales training 2016-10 PreSales training
OpenTouch Notification ServicePSA001 - How to quote OpenTouch Notification Service R5.1 2016-07 Quotation Guideline
Vertical HospitalityHospitality Design Guide OXE R11.2 ed2 2016-07 Design Guide
How to quote OmniPCX Enterprise for Hospitality 2016-07 Quotation Guideline
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Presales - resourcesOpenTouch Enterprise Cloud
CPSC084_OpenTouch Enterprise Cloud Reference Architecture 2016-12 Solution Blueprint
- OTEC 2.2.1
CPSC085 OpenTouch Enterprise Cloud High Level Design 2016-12 Design Guide
Template – OTEC 2.2.1
CPSC086 OpenTouch Enteprise Cloud High Level Design 2016-12 PreSales Tool or Doc
Drawings – OTEC 2.2.1
CPSC087 OpenTouch Enteprise Cloud RTU User Guide – OTEC 2.1 2015-11 PreSales Tool or Doc
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CampaignPhones
8018 DeskPhone CIB 2016-09 Campaigns/Promotions
DECT Family Launch Kit 2016-07 Campaigns/Promotions
All IPAll IP CiB 2016-11 Campaigns/Promotions
MLE Communications - NFCNear Field Communication (NFC) Campaign Emailer 2016-01 Campaigns/Promotions
Near Field Communication CIB 2016-01 Campaigns/Promotions
NFC Campaign Brief 2016-01 Campaigns/Promotions
OpenTouch5 Things Every Business Should Know About Communications 2016-01 Marketing Collateral
Infographic
OpenTouch Conversation One Campaign-in-a-Box 2016-09 Campaigns/Promotions
OTECOpenTouch Enterprise Cloud (OTEC) Campaign-in-a-Box 2016-10 Customer Presentation
OpenTouch Enterprise Cloud for Hospitality 2016-11 Campaigns/Promotions
Campaign-in-a-Box EN
OTEC Infographic - 3 reasons to move to the Cloud 2016-10 Customer Presentation
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CampaignSMB
CIB SMB AP1101 (Campaign in a box, Feb 2017) 2017-02 Promotion Documentation
Copy Blocks Simplify your SMB Communications 2016-05 Campaigns/Promotions
OXO Connect CiB 2016-11 Campaigns/Promotions
OXO Connect Toolbox 2016-11 Campaigns/Promotions
SMB Transform to Perform CiB 2016-11 Campaigns/Promotions
All IP CiB 2016-11 Campaigns/Promotions
OTECOpenTouch Enterprise Cloud for Hospitality 2016-11 Campaigns/Promotions
Campaign-in-a-Box EN
RainbowRainbow email signature 1 2016-11
Rainbow email signature 2 2016-11
Rainbow Kakemono 2016-11
Rainbow Logo (png) 2016-04
Rainbow Logo (svg) 2016-04
Rainbow screen shots desktop/web 2016-11
Rainbow screen shots iPhone 2016-11
Rainbow web banner 2016-11
NetworksNetwork on Demand (campaign in a box) 2016-08
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VerticalsProducts for verticals
Smart DeskPhones
Smart Guest Applications 2016-05 Datasheet
Smart Guest Applications - Value Proposition 2016-04 Customer Presentation
Smart Guest Applications technical datasheet 2016-04 Datasheet
Mobile Guest Softphone
Mobile Guest Softphone - EN 2016-04 Datasheet
Mobile Guest Softphone - Value Proposition 2016-04 Customer Presentation
Mobile Guest Softphone customized brand service 2016-11 Detailed Service Description
Mobile Guest Softphone Prerequisites 2016-09 PreSales Presentation
Mobile Guest Softphone technical datasheet 2016-11 Technical Data Sheet
EducationA voice network guide for simpler, cheaper K-12 2015-11 Brochure
communications
HospitalityChanging the Hospitality Conversation 2016-02 Brochure
Hospitality Campaign Additional Resources 2016-04 Customer Presentation
Hospitality Campaign Brief 2016-04 Campaigns/Promotions
Hospitality Campaign Emailer 2016-04 Customer Presentation
Hospitality Campaign In a Box (CIB) 2016-03 Campaigns/Promotions
Hospitality Campaign Web Banners 2016-04 Customer Presentation
Hospitality solution for medium and large hotels 2016-04 Sales PresentationClick on the menu above or navigate with icons below Hospitality: Connected experience 2016-04 Marketing Collateral
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VerticalsHospitality (continued)
vtech hospitality and healthcare phones technical New 2017-05 Datasheet
datasheet EN
VTech phones for hospitality and healthcare EN Oct16 2016-11 Sales Presentation
HealthcareCreating More Time for Patient Care with Dynamic 2016-03 White Paper
Communications
Healthcare Communications Solutions 2016-12 In-depth Solution Insight
Healthcare Network solutions 2016-12 Customer Presentation
Healthcare solutions 2016-12 Customer Presentation
Healthcare Value Proposition Slide (Network) 2016-09 Customer Presentation
Hospital Communication guide 2016-11 Brochure
Preparing your hospital for a mass casualty incident 2016-07 White Paper
Healthcare Communications solutions catalogue 2017-03 Sales Guide/Handbook
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