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Click on the menu above or navigate with icons below Alcatel-Lucent Enterprise Monthly Document Finder for the sales, sales engineer and marketing community June 2017 - Communications and Networks Hot this month New documents this month Cloud / Rainbow Enterprise Communications – starter kit Enterprise opportunities SMB – starter kit SMB opportunities Networks – starter kit Networks opportunities RFP and tenders Commercial conditions Product resources Pre-Sales resources Marketing and campaigns Verticals Next 1

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Page 1: Monthly Document Finder - groupe-alliance.com document finder - Useful documents for Sales Pre-Sales and Marketing representative 2. ... OpenTouch Release 2.3 Pre-Sales overview PreSales

Click on the menu above or navigate with icons below

Alcatel-Lucent Enterprise

Monthly Document Finderfor the sales, sales engineer and marketing communityJune 2017 - Communications and Networks

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kitEnterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals

Next

1

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Network:

Stellar WLAN datasheets now available

New videos posted to You Tube – have a watch!

Securing IoT for each of our vertical markets papers postedD Corcoran Introducing the OmniSwitch 6560Network

On the “Connected Platform” side, check out the new OXO Connect, OmniPCX Enterprise datasheets. JF Rey

MLE expert

MLE expert documents have been updated. More to come in the coming days!

Only recent deliverables are displayed into this finder. When needed, you still can access to older documents by

using Business Portal Search Engine.D Lecoublet

Editor

Click on the menu above or navigate with icons below

Bookmark the following url to get latest edition of this document published on Busines Portal:

The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright © ALE International 2017.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kitEnterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunities Communications:

RFP and tenders Rainbow and Connected workplace are hot for our MLE and SMB customers! Share the new video. Watch the “What's new

Commercial conditions in the MLE and SMB H1 offers”  recorded webinar and get trained on the latest Rainbow news.

Product resourcesPre-Sales resourcesMarketing and campaigns OpenTouch 2.3 will be GA on June 19th: brochure, datasheet, what’s new presentation and many solution designers

Verticals

A series of updates and new documents with this new edition of document finder !

Any comment or remark: [email protected]

NextHow to use this document: log-in first on Business Portal and then click on The links – tested with Firefox and IE. https://businessportal2.alcatel-lucent.com/

Previous

Monthly document finder - Useful documents for Sales Pre-Sales and Marketing representative

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COMMUNICATIONS

8770 Feature List and Provisioning Level Feature list

ACTIS Questions and anomalies - problems, corrections and workarounds Quote Tool General Info

Alcatel-Lucent OmniTouch Contact Center Standard Edition - brochure Brochure

Alcatel-Lucent OpenTouch Conversation applications Datasheet

Compatible Operating Systems & Browsers – White List

Connect2Cloud commercial program presentation Promotion Presentation

Connected workplace with Rainbow - video Video

Country Saleable Solutions List In-depth Product Insight

OmniPCX Enterprise R.12 datasheet Datasheet

OmniPCX RECORD Suite Technical Data Sheet

OmniVista 8770 NMS global presentation PreSales Presentation

OmniVista 8770 NMS How To Quote Quotation Guideline

OpenRainbow website QR Tag

OpenTouch Business Edition - OpenTouch applications brochure Brochure

OpenTouch Capacity Planning tool v2.2.1a Dimensioning Tools

OpenTouch Enterprise Cloud Brochure

OpenTouch Message Center R2.3 Design and Quotation PreSales Presentation

OpenTouch R2.3 - OTC PC in VDI environment - ed01d PreSales Presentation

OpenTouch Release 2.3 Pre-Sales overview PreSales Presentation

OpenTouch Suite for MLE & SMB - Commercial programs Promotion Presentation

OTCC-SE_10.7_Whats_new Customer Presentation

OTCC-SE_How To Quote Guide_Actis Quotation GuidelineClick on the menu above or navigate with icons below OTCC-SE_Product_Presentation Customer Presentation

WHAT' S NEW THIS MONTH

Hot this monthNew documents this month EN

Cloud / Rainbow EN FR

Enterprise Communications – starter kit EN FR

Enterprise opportunities EN FR DE

SMB – starter kit EN

SMB opportunities EN FR

Networks – starter kit EN

Networks opportunities ENRFP and tenders EN FR DE ES

Commercial conditions EN FR

Product resources EN

Pre-Sales resources EN

Marketing and campaigns EN FR DE ES ITVerticals EN FR DE ES

EN

EN FR DE ES

EN

EN

EN

EN

EN

EN

EN FR

Next

PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.

3

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OXO Connect Datasheet

ProActive Engineering Resource (PAER) Datasheet

ProActive Engineering Resource (PAER) DSD Detailed Service Description

ProActive Engineering Resource (PAER) Value proposition Customer Presentation

Rainbow - Customer presentation Customer Presentation

Rainbow Customer proposal Customer Proposal

Rainbow Network Requirements

Rainbow presentation to Business Partners

Solutions for Remote User Access - OpenTouch R2.3 - ed06 PreSales Presentation

TBE013 - DECT Handset Solution OXE R12 ed01 PreSales Presentation

vtech hospitality and healthcare phones technical datasheet EN Datasheet

What's new in the MLE and SMB H1 offers - webinar recording Sales training

Click on the menu above or navigate with icons below

WHAT' S NEW THIS MONTH

Hot this month EN FR DE ES

New documents this month EN

Cloud / Rainbow EN

Enterprise Communications – starter kit EN

Enterprise opportunities EN

SMB – starter kit EN FR

SMB opportunities EN

Networks – starter kit EN

Networks opportunities ENRFP and tenders EN

Commercial conditions EN FR DE ES

Product resources EN

Pre-Sales resourcesMarketing and campaignsVerticals

Next

PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.

4

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NETWORK

A Layered Approach for Securing “Internet of Things”

A Layered Approach for Securing “Internet of Things” Devices in Education

A Layered Approach for Securing “Internet of Things” Devices in Healthcare

A Layered Approach for Securing “Internet of Things” Devices in Hospitality

A Layered Approach for Securing “Internet of Things” Devices in Transportation

Alcatel-Lucent OmniSwitch 6860 Datasheet PDF

ALE NW_OS6860E P24Z8-Overview

ALE NW_OS9900 chassis-Overview

Cyber security and IoT in transportation

Education and the Internet of Things on Larry Rose Live! (video)

Healthcare and the Internet of Things on Larry Rose Live! (video)

Hospitality and the Internet of Things on Larry Rose Live! (video)

How to get PALM Access

IoT deployment in rail

Lab & demo BP program

Networks Security

NW BD - Our vision and technologies for a connected experience - May 2017 (long)

NW BD - Overview of our vision for a connected experience ed05 - May 2017 (short)

OmniAccess Stellar teaser - Landing at a university near you Video

OmniAccess Stellar teaser - Something exciting coming this summer Video

OmniAccess® Stellar AP1220 series datasheet PDF

OmniAccess® Stellar AP1230 series datasheet PDFClick on the menu above or navigate with icons below OmniAccess® Stellar AP1251 datasheet PDF

WHAT' S NEW THIS MONTH

Hot this monthNew documents this month EN

Cloud / Rainbow EN

Enterprise Communications – starter kit EN

Enterprise opportunities EN

SMB – starter kit EN

SMB opportunities EN

Networks – starter kit EN

Networks opportunities EN

RFP and tenders EN

Commercial conditions EN

Product resources EN

Pre-Sales resources EN

Marketing and campaigns EN

Verticals EN

EN

EN

EN

EN

EN

EN

EN

EN

EN

Next

PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.

5

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NETWORK

OmniSwitch 6560 Stackable Multi-Gigabit Ethernet LAN

OmniSwitch 6865 PDF

OmniSwitch 9900 Modular LAN chassis PDF

OS6560 product family presentation

PALM User Guide for Business Partners

PALM User Guide for End Customers

Press news: A look at the Alcatel-Lucent campus LAN switch products URL

The Internet of Things on Larry Rose Live! full length version (video)

Transportation and the Internet of Things on Larry Rose Live! (video)

User Guide Business Store PALM Business Partner Subscription

User Guide Business Store PALM End Customer Subscription

User Guide Business Store PALM User Creation

Click on the menu above or navigate with icons below

WHAT' S NEW THIS MONTH

Hot this monthNew documents this month EN

Cloud / Rainbow EN

Enterprise Communications – starter kit EN

Enterprise opportunities EN

SMB – starter kit EN

SMB opportunities EN

Networks – starter kit EN

Networks opportunities EN

RFP and tenders EN

Commercial conditions EN

Product resources EN

Pre-Sales resources EN

Marketing and campaignsVerticals

Next

PreviousDo you frequently keep track of our publications? This page is for you: all new documents that have been published this month. You can also find these documents in their respective sections.

6

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RainbowWhat to show

Connected workplace with Rainbow - video New 2017-05 Video

Rainbow - Customer presentation New 2017-05 Customer Presentation

Rainbow presentation to Business Partners New 2017-05

What to leaveRainbow ALE communications portfolio strategy 2016-11

Rainbow Infographic 2016-11

What to share with expertsCompatible Operating Systems & Browsers – White List New 2017-05

Rainbow Customer proposal New 2017-05 Customer Proposal

Rainbow Network Requirements New 2017-05

Rainbow security overview 2017-02

CampaignOpenRainbow website QR Tag New 2017-05

Rainbow email signature 1 2016-11

Rainbow email signature 2 2016-11

Rainbow Kakemono 2016-11

Rainbow Logo (png) 2016-04

Rainbow Logo (svg) 2016-04

Rainbow screen shots desktop/web 2016-11

Rainbow screen shots iPhone 2016-11

Rainbow web banner 2016-11Click on the menu above or navigate with icons below

Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kit EN

Enterprise opportunities EN

SMB – starter kitSMB opportunities EN FR

Networks – starter kit EN FR DE ES IT

Networks opportunitiesRFP and tenders EN

Commercial conditions EN FR

Product resources EN

Pre-Sales resources EN

Marketing and campaignsVerticals EN FR DE ES IT

EN FR DE ES IT

EN FR DE ES IT

EN

EN

EN

EN

EN

EN FR DE ES IT

Next ALCATEL-LUCENT RAINBOWTM

Previous http://www.openrainbow.com/

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OpenTouch Suite for MLEGet trained

Enterprise (MLE) Communications - sales companion 2017-04 Sales Guide/Handbook

OmniPCX Enterprise R.12 - what's new to sell 2017-04 Sales Presentation

OmniPCX Enterprise R12 - Sales starter pack 2017-04 Sales Presentation

Get trained

What's new in the MLE and SMB H1 offers - webinar recordingNew 2017-05 Sales_Tool_or_Guide›Sales_Training_Presentation

What to showDesk phone communications in the new workpace - pocket 2017-04 Sales Guide/Handbook

guide

Mobile communications in the new workplace pocket guide 2017-04 Sales Guide/Handbook

What to sayOmniPCX Enterprise R.12 - Customer Presentation 2017-04 Sales Presentation

What to leaveOmniPCX Enterprise Communication Server brochure 2017-02 Brochure

Click on the menu above or navigate with icons below

KIT DESCRIPTION

Go to the Enterprise Opportunities section for contents related to opportunities

Hot this monthNew documents this monthCloud / Rainbow EN FR DE

Enterprise Communications – starter kit EN

Enterprise opportunities EN FR

SMB – starter kitSMB opportunities EN

Networks – starter kitNetworks opportunities ENRFP and tendersCommercial conditions EN

Product resourcesPre-Sales resources EN

Marketing and campaignsVerticals EN FR

Next

PreviousHere is a selection of documents about the latest Enterprise Communications offer: Value proposition, awareness contents, press kit, what’s new presentation.

Go to the resource section for more product-oriented contents

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MLE OpportunitiesInstalled base transformation

Get trained

Reasons to get latest OmniPCX Enterprise release - Pocket 2016-04 Sales Guide/Handbook

Guide

What to show

Contact-less mobility with OmniPCX Enterprise 2015-11 Video

What to say

Business communications infrastructure transformation to 2016-04 Sales Presentation

save and grow - customer presentation

Click on the menu above or navigate with icons below

OPPORTUNITY DESCRIPTION

option, why going IP helps and what going enterprise cloud can offer.Typical persona: IT managerTypical commercial conditions: TOTG (if applicable in your region), IP For Free.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

Enterprise opportunitiesInstalled base transformationMLE - New Sales with Go MidMarket! EN FR DE ES IT

New OpenTouch UC salesTransform your customer interactions ENTransform to OpenTouch Enterprise Cloud

SMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals

Next

PreviousTypical prospect: existing customer with aging OmniPCX Enterprise CS at the end of Support contract. These documents explain why doing nothing is not an

9

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MLE OpportunitiesNew midmarket sales

Get trained

ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2016-07 Sales Tool or Guide

PDF

ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2017-04 Sales Tool or Guide

PPT

Go MidMarket ACTIS - Tutorial 2016-07 Video

Go MidMarket! - Commercial program presentation 2017-04 Promotion Presentation

Go MidMarket! Program FAQ 2017-04 FAQ

What to say

OpenTouch Suite - Go MidMarket! Sales starter pack - EN 2017-04 Sales Presentation

ACTIS quote tool for Go MidMarket! - Quick Start Guide - 2016-07 Sales Tool or Guide

PPT

ACTIS quote tool for Go MidMarket! - ACTIS administrator 2016-11 Quote Tool Admin Resources

guide for customization

Click on the menu above or navigate with icons below

OPPORTUNITY DESCRIPTION

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE

Enterprise opportunitiesInstalled base transformation EN FR DE

MLE - New Sales with Go MidMarket!New OpenTouch UC sales EN FR

Transform your customer interactions EN FRTransform to OpenTouch Enterprise Cloud EN

SMB – starter kitSMB opportunities EN FR DE ES

Networks – starter kitNetworks opportunitiesRFP and tendersCommercial conditions EN FR DE

Product resourcesPre-Sales resourcesMarketing and campaigns ENVerticals

Next

Previous Go MidMarket! is a program to boost new sales of OmniPCX Enterprise and OpenTouch BE in the mid market segment.

10

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MLE OpportunitiesNew OpenTouch UC sales

Get trained

Collaborative communications in the new workplace - pocket guide 2016-04 Sales Guide/Handbook

OpenTouch Suite 2.2.1 - Sales starter pack 2016-11 Sales Presentation

OpenTouch Suite for MLE 2.3 - What's new - Sales overview New 2017-04 Sales Guide/Handbook

What to show

OpenTouch Conversation smartphone demo movie 2015-11 Video

OpenTouch Conversation for Ipad 2015-11 Video

OpenTouch Conversation One 2.2 - demo movie 2015-11 Video

OpenTouch Conversation One animation - Faster business 2015-11 Video

interactions for all!

OpenTouch Conversation PC demo movie - telephony 2015-11 Video

OpenTouch Conversation WebRTC demo movie 2015-11 Video

OpenTouch Suite 2.2 - Google integration 2016-06 Video

What to say

Business communications excellence in the new workplace - 2016-04 Sales Presentation

customer presentation

OpenTouch for Microsoft Office Suite users - customer pres. 2016-04 Sales Presentation

OpenTouch Solution for Google - Customer presentation 2016-04 Sales Presentation

OpenTouch solution for Skype For Business users - customer 2016-04 Sales Presentation

presentation

OpenTouch: Innovative unified communications for New 2017-04 Sales PresentationClick on the menu above or navigate with icons below multi-site organizations and large offices - Customer pres.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

Enterprise opportunities EN

Installed base transformation EN

MLE - New Sales with Go MidMarket!New OpenTouch UC sales EN

Transform your customer interactions ENTransform to OpenTouch Enterprise Cloud EN

SMB – starter kit EN FR DE ES

SMB opportunitiesNetworks – starter kit EN

Networks opportunities ENRFP and tenders EN

Commercial conditionsProduct resources EN

Pre-Sales resourcesMarketing and campaigns ENVerticals EN

EN

EN

Next OPPORTUNITY DESCRIPTIONTypical prospect: moving to new offices, refurbishing their office space into open plan floors,

Previous organization with many information workers and workers with smartphones, workforce Asking. For more flexibility (home working), using Microsoft or Google suitesTypical persona: operational buyer, IT

There are high-level presentations and pocket guides describing our offer as well asmore focused presentations for integrations into Microsoft and Google applications

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MLE OpportunitiesTransform your customer interactions

What to say

Improved customer welcome - Customer presentation 2016-11 Customer Presentation

What to leave

4059 Extended Edition Attendant Console Datasheet 2016-10 Datasheet

Alcatel-Lucent OmniTouch Contact Center Standard Edition - New 2017-05 Brochure

brochure

Customer Welcome Pocket Guide 2016-11 Flyer

Customer Welcome Solution Sheet 2016-12 Brochure

OmniTouch Contact Center Standard Edition 2016-05 Datasheet

Click on the menu above or navigate with icons below

« customer interactions » value proposition with attendant, vocal guidance, welcome, etc.

Typical persona: operational manager

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR

Enterprise opportunitiesInstalled base transformation EN FR DE ES

MLE - New Sales with Go MidMarket! EN FR

New OpenTouch UC salesTransform your customer interactions EN FR DE ESTransform to OpenTouch Enterprise Cloud EN FR DE ES

SMB – starter kit EN DE ES

SMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resourcesPre-Sales resourcesMarketing and campaignsVerticals

NextOPPORTUNITY DESCRIPTIONTypical prospect: communications with customers (whether customers

Previous are within the organization or outside) are key for the business. You’ll find « contactCenter » related documents here but we’ll soon update this section with a more generic

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MLE OpportunitiesOpenTouch Enterprise Cloud

Get trained

OpenTouch Enterprise Cloud R2.2.1 - Solution Presentation 2016-12 Sales Presentation

OpenTouch Enterprise Cloud R2.2.1 - What's new 2016-12 Sales Presentation

What to say

OpenTouch Enterprise Cloud - Value proposition 2016-08 Sales Presentation

What to leave

OpenTouch Enterprise Cloud New 2017-05 Brochure

OpenTouch Enterprise Cloud - Solution Sheet 2016-10 Solution Datasheet

OpenTouch Enterprise Cloud - The economics of the cloud 2016-12 Brochure

Solution design

OpenTouch Enterprise Cloud 2.2.1 - Feature List 2016-12 Sales Presentation

OpenTouch Enterprise Cloud 2.2.1 - Quotation Tool 2016-12 Sales Presentation

OpenTouch Enterprise Cloud ACTIS plug-in 2016-06 Design and Configuration Guide

OpenTouch Enterprise Cloud ACTIS plug-in user guide 2016-06 Quotation Guideline

OpenTouch Enterprise Cloud Hardware Quotation Guide 2016-09 Design and Configuration Guide

OpenTouch Enterprise Cloud R2.2.1 - Business Store 2016-05 Sales Presentation

Presentation

OpenTouch Enterprise Cloud R2.2.1 - Pricing&Billing 2017-01 Price List

Guidelines

OpenTouch Enterprise Cloud R2.2.1 - WW Price List 2016-12 Price List

Vertical HospitalityClick on the menu above or navigate with icons below OpenTouch Hospitality Cloud - Solution Sheet 2016-07 Solution Datasheet

OFFER DESCRIPTION

consumption-based commercial conditions.

These documents target ALE business partners looking for Communications As A Service

offers.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

Enterprise opportunities EN

Installed base transformationMLE - New Sales with Go MidMarket! EN

New OpenTouch UC salesTransform your customer interactions EN FR DE ESTransform to OpenTouch Enterprise Cloud EN FR DE ES

SMB – starter kit EN

SMB opportunitiesNetworks – starter kit EN

Networks opportunities ENRFP and tenders EN

Commercial conditions EN

Product resources EN

Pre-Sales resources EN

Marketing and campaignsVerticals EN

EN

EN FR DE ES

Next

Previous Typical prospect : existing customer or new prospect considering cloud solutions as away to reduce complexity and to benefit from

13

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OpenTouch Suite for SMBSMB Values Propositions 2016-02 Customer Presentation

Sub_SMB-2

OpenTouch Suite for SMB 2017-04 Brochure

OpenTouch Suite for SMB 2016-11 Solution Description

OXO Connect New 2017-05 Datasheet

SMB Ecosystem Chart - Horizontal - EN 2017-04 Poster

SMB Ecosystem Chart - Vertical - EN 2017-04 Poster

SMB Sales Companion 2017-04 Sales Presentation

SMB Welcome Chart - Landscape - EN 2017-04 Poster

SMB Welcome Chart - Portrait - EN 2017-04 Poster

Sub_SMB-3

5 Important Things Every SMB Needs to Know about Comm's 2016-02 Video

GO Connect! commercial Program - Evolutions- (light pres.) 2017-04 Promotion Presentation

GO Connect! Commercial Program May-October 2017 (full pres.) 2017-04 Promotion Presentation

OpenTouch Suite for SMB - Global Commercial Catalog 2017-04 Price List

H1-2017 - OXO CONNECT R2.1 (Dollar - April 2017) GCC

OpenTouch Suite for SMB - Global Commercial Catalog 2017-04 Price List

H1-2017 - OXO CONNECT R2.1 (Euro - April 2017)

OpenTouch suite for SMB - Q2 2017 - OXO Connect Cross comp. 2017-04 Cross-Compatibility

OXO Connect - Global Product Limits 2017-04 Product limits

OXO Connect feature list 2017-01 Feature list

Promo Early Bird ENG ed06 2016-12 Promotion DocumentationClick on the menu above or navigate with icons below

KIT DESCRIPTION

Go to the SMB Opportunities section for contents related to opportunities

Go to the resource section for more product-oriented contents

Hot this monthNew documents this month EN

Cloud / RainbowEnterprise Communications – starter kit EN FR DE ES IT

Enterprise opportunities EN FR DE ES

SMB – starter kit EN FR DE ES

SMB opportunities EN FR DE ES

Networks – starter kit EN FR DE ES

Networks opportunities EN FR DE ESRFP and tenders EN FR DE ES

Commercial conditions EN FR DE ES

Product resourcesPre-Sales resources EN FR DE ES

Marketing and campaigns ENVerticals EN

EN

EN

EN

EN

EN

EN ES

Next

PreviousHere is a selection of documents about the latest SMB offer: value proposition,awareness contents, press kit, what’s new presentation.

14

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Vertical solution sheetsOpenTouch Suite for SMB for Bank Offices 2016-03 Solution Description

OpenTouch Suite for SMB for Garages 2016-03 Solution Description

OpenTouch Suite for SMB for Insurance Offices 2016-03 Solution Description

OpenTouch Suite for SMB for Retirement Houses 2016-03 Solution Description

OpenTouch Suite for SMB for Travel Agencies 2016-03 Solution Description

VerticalsHospitality

Converged communications solution for small and 2016-12 Solution Description

medium-sized hotels

Hospitality solution for small hotels (SMB) 2016-04 Customer Presentation

vtech hospitality and healthcare phones technical New 2017-05 Datasheet

datasheet EN

VTech phones for hospitality and healthcare EN Oct16 2016-11 Sales Presentation

HealthcareHospital Communication guide 2016-11 Brochure

Click on the menu above or navigate with icons below

OPPORTUNITY DESCRIPTION

Use the vertical solution sheets to engage your customers

Hot this monthNew documents this month EN FR DE ES

Cloud / Rainbow EN FR DE ES

Enterprise Communications – starter kit EN FR DE ES

Enterprise opportunities EN FR DE ES

SMB – starter kit EN FR DE ES

SMB opportunitiesVerticals

Networks – starter kitNetworks opportunities EN FR DE ES

RFP and tendersCommercial conditions EN FR

Product resources EN FR DE ES

Pre-Sales resourcesMarketing and campaigns EN

VerticalsEN FR DE ES

Next

Previous

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Key linksPrice list

Enterprise price lists and quote tool URL

Demo & POCedemo website URL

ALE demo videos URL

How to videos URL

Key Partners informationLab & demo program

Lab & demo BP program New 2017-05

Marketing campaignsNetwork on Demand (campaign in a box) 2016-08 ZIP

IDC Webinar: Consumption based, On Premises Network 2016-07 URL

Infrastructure?

Gartner Research: It's Time to Rethink How to Buy 2016-08 URL

Networking Equipment

2017 AP1101 'Why Wait' Sales Booster 2017-03 ZIP

Partnership key informationAruba

Alcatel-Lucent Enterprise WLAN solutions outpace the 2016-04

market (news)

Click on the menu above or navigate with icons below

STARTER KIT for Network solutions

Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kitEnterprise opportunities EN

SMB – starter kit EN

SMB opportunities EN

Networks – starter kitNetworks opportunitiesRFP and tenders EN

Commercial conditionsProduct resources EN FR DE

Pre-Sales resources EN

Marketing and campaignsVerticals EN FR DE

EN FR DE ES IT

EN

Next

Previous

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Engaging with customersALE Network vision & strategy

NW BD - Our vision and technologies for a connected New 2017-05

experience - May 2017 (long)

NW BD - Overview of our vision for a connected experience New 2017-05

ed05 - May 2017 (short)

ALE Network TechnologiesUnified Access

UA ROI Calculator 2016-04

Intelligent Fabric

ALE iFab: Showdown between intelligent vs traditional 2016-06

network (video)

Intelligent Fabric delivers application visibility and 2015-12

control for network overlays

SPB

SPB: So long to spanning tree? (blog) 2016-04

The Wireless Journal May/June 2016 - Shortest Path 2016-04

Bridging: The End of Spanning Tree by ALE

Internet Of Things (IoT)

Healthcare and the Internet of Things on Larry Rose Live! New 2017-05 video

Education and the Internet of Things on Larry Rose Live! New 2017-05 video

Hospitality and the Internet of Things on Larry Rose Live! New 2017-05 video

Transportation and the Internet of Things on Larry Rose Live! New 2017-05 videoClick on the menu above or navigate with icons below The Internet of Things on Larry Rose Live! full length version New 2017-05 video

Engage with end customers

Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kitEnterprise opportunities EN

SMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunities EN

Strategy and TechnologiesSolutions EN

RFP and tendersCommercial conditions EN FR DE ES

Product resourcesPre-Sales resourcesMarketing and campaigns EN

Verticals EN

EN

EN

EN

EN

EN

Next

Previous

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Engaging with customersInternet Of Things (IoT) cont'd

IoT containment for greater security (video) 2016-08 Video

Network Foundation for Mobility and IoT (video webinar) 2016-10 Video

Important Considerations for Tomorrows Digital Business 2016-10 Video

Marketing campaigns

Enterprise Network Infrastructure: A critical element for 2016-07

successful IoT adoption

Other content

A Layered Approach for Securing “Internet of Things” New 2017-05

Devices in Hospitality

A Layered Approach for Securing “Internet of Things” New 2017-05

Devices in Transportation

A Layered Approach for Securing “Internet of Things” New 2017-05

Devices in Education

A Layered Approach for Securing “Internet of Things” New 2017-05

Devices in Healthcare

Is your network ready for the internet of things? 2016-09

IoT beneath your feet - building smart roads and networks 2016-09

(slideshare)

Smart networking – paving the way to IoT adoption (ALE blog) 2016-01

IoT: Riding on a Road Near You (ALE blog) 2016-04

How Universities need TOP CHEFs as well as top CIOs to 2016-05Click on the menu above or navigate with icons below meet the demands of IoT in Education (ALE Blog)

Is your network IoT-ready? (article) 2016-09

Hot this monthNew documents this monthCloud / Rainbow EN FR

Enterprise Communications – starter kit EN

Enterprise opportunities EN

SMB – starter kitSMB opportunities EN

Networks – starter kitNetworks opportunities

Strategy and Technologies EN

SolutionsRFP and tenders EN

Commercial conditionsProduct resources ENPre-Sales resourcesMarketing and campaigns EN

VerticalsEN

EN

EN

EN

EN

Next EN

Previous

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Engaging with customersInternet Of Things (IoT) cont'd

Smarts to Keep up with the IoT in ITS (Blog) 2016-10

A DDoS attack! Did your network switch notify you? 2016-11

Software Defined Network (SDN)

Joint SDN Solution: An Orchestrated Datacenter Solution

Enabling Single Touch Provisioning

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Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kit EN

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Strategy and TechnologiesSolutions

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Network SolutionsMobile Campus

Is your Network Open for Business? (video) 2016-03

Right size Your Network Core for Better Performance 2016-03

Networks Security New 2017-06

Network on Demand

Managing Network on Demand with the OmniVista Master 2016-10 Demo video

ALE NoD: One man stands alone...to figure IT all out (video) 2016-06

Network on demand infographic 2016-03

New Network Business Model Discussion - Introduction (video) 2016-05

IT needs to step up and take the lead (video) 2016-05

Impact of traditional IT model (video) 2016-05

Should CFOs lead IT purchasing decisions? (video) 2016-05

Impact of new business model (video) 2016-05

Customers benefiting from a new business model (video) 2016-06

NoD eBook by IP Insider 2017-04

Network on Demand Partner Presentations 2016-11

Network on Demand Customer Presentation 2016-11

Market intelligence

CA- Alcatel-Lucent Enterprise Network on Demand Subscribes 2016-03

to Versatility (reprint rights)

Launch kits

NOD Launch Pack 2016-04Click on the menu above or navigate with icons below

Network solutions

Hot this monthNew documents this monthCloud / Rainbow EN

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SMB – starter kitSMB opportunities EN

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Networks opportunities EN FR DEStrategy and Technologies EN

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Network SolutionsNetwork on Demand cont'd

Marketing campaigns

Network on Demand (campaign in a box) 2016-08

IDC Webinar: Consumption based, On Premises Network 2016-07

Infrastructure?

Gartner Research: It's Time to Rethink How to Buy 2016-08

Networking Equipment

Brochures & datasheets

NoD Campus product datasheet 2016-02

NoD OmniVista 2500 NMS Cloud datasheet 2016-02

NoD Partner Brochure 2016-11

NoD Campus customer brochure 2016-02

Whitepapers

IDC Business-value-NoD White Paper 2016-10

Business Value Snapshot: Network on Demand as a 2017-01

Cost-Effective, Efficient, and ScalableAlternative to

Purchasing or Leasing Networking Equipment

2017-02

Comparing Network on Demand with leasing and OPEX models 2016-04

The Strategic Benefits of Consumption Based Technology model 2016-07

Demo

NoD edemo _Click on the menu above or navigate with icons below

Network solutions

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE

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Verticals

IDC online business value calculator for Network on Demand  EN

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EN

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Network SolutionsNetwork on Demand cont'd

Blogs & podcasts

ZK research: Alcatel Lucent Enterprise brings pay per use 2016-03

to the network (news)

ZK research: The network should move to an “as-a-service” 2016-03

model (news)

Implications Of New IT Models (ALE blog) 2016-02

The cure for traditional infrastructure (ALE blog) 2016-03

Infrastructure Under Attack (ALE blog) 2016-04

Are you being held hostage by your network? (ALE blog) 2016-04

Be penny wise and never pound foolish again! (ALE blog) 2016-05

All Roads Lead to Hybrid: The Mandate For Two-Speed IT 2016-06

(ALE blog)

ZK Research Analyst discuss Network on Demand (podcast) 2016-06

Your enterprise network – on demand (blog) 2016-07

Other content

Business Store at a glance 2015-12

Business Store general user guide 2015-12

Network on Demand CPQ User Training 2016-01

2016-04

Network on Demand Subscriptions

FAQs_on_NOD_1.0_Offer 2016-06Click on the menu above or navigate with icons below Network on Demand - training _

Network solutions

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

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Networks opportunities ENStrategy and Technologies EN

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EN

ENDeployment Guide for OmniVista 2500 NMS Cloud 1.0 and EN

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Network SolutionsSMB

Networking: 6 things to know before choosing your 2016-08

corporate LAN

Networking: 6 things to know before choosing a Wi-Fi 2015-11

solution for your business

Brochures & datasheets

Network Mobility for SMB 2016-08

Hardened environments

Foundation for an Intelligent Transportation System (video) 2016-06

ALE Solution Overview for Transportation (video) 2016-06

What to share with experts?

Application notes

Building future-proof networks for intelligent 2016-06

transportation systems

Data center

ITWeb Events: Data Centre 2016 video 2016-08

Data Center Customer Presentation 2015-10

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Network solutions

Hot this monthNew documents this monthCloud / Rainbow EN FR

Enterprise Communications – starter kitEnterprise opportunities EN FR

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ALE Network for VerticalsAbout verticals

ALE customer references (search engine page) _

ALE Customer testimonials on YouTube _

HospitalityHospitality and the Internet of Things on Larry Rose Live! New 2017-05 Video

Hospitality Story 2016-11

Stay profitable infographic 2015-12

Go hospitality! program 2016-07

Hospitality brochure 2016-02

A Layered Approach for Securing “Internet of Things” 2017-04

Devices in Hospitality

2017-04

EducationEducation and the Internet of Things on Larry Rose Live! New 2017-05 Video

Connecting the digital campus, building tomorrow's 2016-10

universities (slideshare)

How much does your School board really know about Cyber 2016-05

threats? (ALE blog)

Zkresearch discuss the impact of technology on higher 2016-10

education (podcast)

Education Network Blueprint 2017-04

A Layered Approach for Securing “Internet of Things” 2017-04Click on the menu above or navigate with icons below Devices in Education

Network solutions

Hot this monthNew documents this monthCloud / Rainbow EN

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RFP and tendersCommercial conditions Hospitality Blueprint  EN

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HealthcareHealthcare and the Internet of Things on Larry Rose Live! New 2017-05 Video

2016-08

Healthcare solutions 2016-12

Healthcare network solutions 2016-12

Healthcare - Value Proposition - 1 slide 2016-10

Optimizing the patient care pathway: A four step transformation 2016-06

towards a next generation Healthcare Comm's systems

Preparing-healthcare-networks 2016-10

-for-mobility-digitalization-and-IoT (slideshare)

A Layered Approach for Securing “IoTs” Devices in healthcare 2017-04

Healthcare Network Solutions_Presales presentation 2017-04

TransportationTransportation and the Internet of Things on Larry Rose Live! New 2017-05 Video

IoT deployment in rail New 2017-05

Cyber security and IoT in transportation New 2017-05

Foundation for an Intelligent Transportation System (video) 2016-08

ALE Solution Overview for Transportation (video) 2016-08

IoT beneath your feet - building smart roads and networks 2016-09

A Layered Approach for Securing “Internet of Things” Devices New 2017-06

Smarts to Keep up with the IoT in ITS (Blog) 2016-10

Transportation Network Blueprint 2017-04

SPB technical case study 2017-04Click on the menu above or navigate with icons below Building future-proof networks for intelligent transportation systems 2016-06

Network solutions

Hot this monthNew documents this month EN

Cloud / Rainbow Enterprise Network Requirements for Optimized Care Pathway EN

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ALE Network for VerticalsGovernment

Connected experience for the National Defense (government) 2017-04

- blueprint

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Hot this monthNew documents this monthCloud / Rainbow EN

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Manage RFPs and commercial offers8770 Feature List and Provisioning Level New 2017-05 Feature list

Connect2Cloud commercial program presentation New 2017-05 Promotion Presentation

Cross Compatibility - MLE - April 2017 2017-03 Cross-Compatibility

MLE Commercial structure simplification - GoMidMarket 2016-05 Feature Description

cotation tool

MLE Commercial Structure Simplification - Mapping tool 2016-05 Feature Description

OmniPCX RECORD - Feature List 2017-03 Feature list

OpenTouch Customer Service: Feature List 2016-03 Feature list

OpenTouch Suite for MLE & SMB - Commercial programs New 2017-05 Promotion Presentation

OpenTouch Suite for MLE Feature List and Product Limits 2016-11 Feature list

OXE (from R9 to R11.2.x) Product Limits 2016-11 Product limits

OXE (from R9 to R12) Global Feature List 2017-03 Feature list

Design an offer: guides and must-know docsConfiguring and Ordering products and solutions 2015-10 Brochure

Country Saleable Solutions List New 2017-05 In-depth Product Insight

OpenTouch Suite for Mid and Large Enterprises - Release 2017-04 Release Documentation

Policy - H1 2017 Offer

OpenTouch Suite for MLE - H1-2017 offer - Benefit from 2017-04 Sales Guide/Handbook

commercial programs - Actis guide

Virtualization

OpenTouch Suite for MLE - Product documentation - 2016-05 Release Documentation

Virtualized offers Click on the menu above or navigate with icons below

KEY DOCUMENTS FOR RFP/RFQ

Visit the product resources section for datasheets and Actis information.

Hot this monthNew documents this month EN

Cloud / Rainbow EN FR

Enterprise Communications – starter kit EN

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SMB – starter kitSMB opportunities EN

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IP Centralization

IP Centralization - ACTIS guide 2017-04 Sales Guide/Handbook

IP Centralization - FAQ 2017-04 Sales Guide/Handbook

IP Centralization - Methodology guide 2017-04 Sales Guide/Handbook

Migrate to OpenTouch BE

Migration to OpenTouch Business Edition (OTBE) 2.2 - FAQ 2016-11 Sales Guide/Handbook

Migration to OpenTouch Business Edition (OTBE) 2.2 - 2017-04 Sales Guide/Handbook

Methodology guide

Know what you sell: Customer proposalsOmniPCX Enterprise R11.2 - Customer proposal - EN 2016-07 Customer Proposal

OmniPCX Enterprise R11.2 and OpenTouch MS 2.2 - Customer 2016-07 Customer Proposal

proposal - EN

OpenTouch Business Edition 2.2 - Customer proposal - EN 2016-07 Customer Proposal

Standard offerOpenTouch Suite for MLE 2.2 - Standard offer - full 2017-03 Standard Offer

collection - H2-2016 offer

AAPPAAPP - Headsets ecosystem for OXE/OT/OXO 2016-05 Leaflet

AAPP - Healthcare OXE / OT 2017-04 Leaflet

AAPP - Hospitality OXE / OT 2017-04 Leaflet

AAPP - leaflet 2017-02 Leaflet

AAPP - OXE / OT SIP ecosystem 2017-02 Leaflet

AAPP - Voice recording ecosystem for OXE / OT 2016-03 LeafletClick on the menu above or navigate with icons below

KEY DOCUMENTS FOR RFP/RFQ

Visit the product resources section for datasheets and Actis information.

Hot this monthNew documents this month EN

Cloud / Rainbow EN

Enterprise Communications – starter kit EN

Enterprise opportunitiesSMB – starter kit EN

SMB opportunities EN

Networks – starter kitNetworks opportunitiesRFP and tenders EN

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Previous Here is a selection of documents that can be re-used when answering to MLE RFPs.

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Manage RFPs and commercial offersOpenTouch Suite for MLE & SMB - Commercial programs New 2017-05 Promotion Presentation

Design an offer: guides and must-know docsCountry Saleable Solutions List New 2017-05 In-depth Product Insight

OpenTouch Suite for Small and Medium Business Release 2017-04 Release Documentation

Policy - H1 2017

AAPPAAPP - Headsets ecosystem for OXE/OT/OXO 2016-05 Leaflet

AAPP - Healthcare OXO 2017-04 Leaflet

AAPP - Hospitality OXO 2017-04 Leaflet

AAPP - leaflet 2017-02 Leaflet

AAPP - OXO SIP ecosystem 2017-02 Leaflet

Commercial conditionsDemo

Lab and demonstration program - Edition February 2017 2017-03 Promotion Documentation

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KEY DOCUMENTS FOR RFP/RFQ

Visit the product resources section for datasheets and Actis information.

Hot this monthNew documents this month EN

Cloud / RainbowEnterprise Communications – starter kit EN

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Commercial conditionsCommercial conditions

OpenTouch Suite for MLEAlcatel-Lucent OpenTouch® Suite for mid and large 2017-04 Price Catalog

enterprises - Global Commercial Catalog - Worldwide price

lists (WPL DOLLAR) - Q2 - April 24,2017

Alcatel-Lucent OpenTouch® Suite for mid and large 2017-04 Price Catalog

enterprises - Global Commercial Catalog (Worldwide price

lists (WPL Euro), Q2 - April 24,2017

OpenTouch Suite for Mid and Large Enterprises Global 2017-04 Price Catalog

Commercial Catalog (ed18) NA H1 2017 Final

DemoLab and demonstration program - Edition February 2017 2017-03 Promotion Documentation

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Set of documents related to MLE Commercial conditions

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

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Resources PorfolioWhat to share?

How to's videos - series of demo video 2016-07 Video

PosterEnterprise Communications and Network foldout 2016-08 Marketing Collateral

Enterprise Communications Products - Poster 2016-11 Poster

NetworksPress news: A look at the Alcatel-Lucent campus LAN switch New 2017-05

products

ALE Network portfolio update - 2016Q4 (NAR webinar) 2016-09

Other content

Enterprise_Communications_and_Network_Foldout 2016-09

Network Foldouts 2016-07

Enterprise Network Product Quickview 2016-03

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OFFER DESCRIPTION

Resources that span the Enterprise, SMB, Networks and cloud offers

Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kitEnterprise opportunities EN FR DE ES

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Phones ENEnterprise (MLE) EN

SMBACTISVerticalsServicesNetworks

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Resources PhonesSmart DeskPhones

8088 Smart DeskPhone 2016-02 Datasheet

8088 Smart DeskPhone product presentation 2016-10 PreSales Presentation

Premium DeskPhones8028-8038-8068 Premium DeskPhones 2016-10 Datasheet

8029-8039 Premium DeskPhones 2016-10 Datasheet

8078s-8068s-8058s-8028s Premium DeskPhone s series 2017-03 Datasheet

IP and TDM Premium DeskPhones 2016-10 Brochure

Premium Deskphones 360° Overview 2015-11 Video

IP Desktop SoftphoneIP Desktop Softphone 2017-04 Datasheet

IP Desktop Softphone - customer presentation 2016-07 Customer Presentation

Visitor Onboarding 2015-11 Customer Presentation

DeskPhones8001/8001G DeskPhone 2016-11 Datasheet

8018 customization procedure 2016-09 Marketing Collateral

8018 DeskPhone 2016-09 Datasheet

8018 DeskPhone product presentation 2016-10 Feature Description

Business DECT handsets8212 DECT Handset 2016-11 Datasheet

8232 DECT Handset 2017-02 Datasheet

8242 DECT Handset 2017-02 DatasheetClick on the menu above or navigate with icons below 8262 DECT Handset 2017-02 Datasheet

OFFER DESCRIPTION

Hot this monthNew documents this monthCloud / Rainbow EN FR DE ES

Enterprise Communications – starter kit EN

Enterprise opportunitiesSMB – starter kit EN FR DE ES IT

SMB opportunities EN FR DE ES IT

Networks – starter kit EN FR DE ES

Networks opportunities EN FR DE ES ITRFP and tenders EN FR

Commercial conditionsProduct resources EN FR DE ES

Portfolio EN FR

Phones ENEnterprise (MLE)SMB EN FR DE ES IT

ACTIS EN

Verticals EN FR DE ES

Services ENNetworks

Pre-Sales resources EN FR DE ES

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Verticals EN FR DE ES

EN FR DE ES

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IP DECT access points8340 Smart IP-DECT Access Points 2016-12 Datasheet

WLAN handsetsOmniTouch 8118/8128 WLAN Handsets 2016-10 Datasheet

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OFFER DESCRIPTION

Hot this monthNew documents this month EN FR DE ES

Cloud / RainbowEnterprise Communications – starter kit EN FR DE ES

Enterprise opportunitiesSMB – starter kitSMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resources

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PreviousKey documents about Alcatel-Lucent Enterprise wired, wireless and softwarephones.

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Resources Business CommunicationsOmniPCX Enterprise CS

Built-in security expertise for IP communications - 2017-03 Sales Presentation

Customer presentation

Built-in security expertise for IP communications - Pocket guide 2017-03 Sales Guide/Handbook

Emergency Notification Server (ENS) 2016-10 Brochure

OmniPCX Enterprise R.12 datasheet New 2017-05 Datasheet

Security Modules 2017-04 Datasheet

OpenTouch Business EditionOpenTouch Business Edition Release 2.2 2016-08 Datasheet

OpenTouch SBCOpenTouch Session Border Controller 2017-04 Datasheet

OmniVista 8770 NMSOmniVista 8770 3.2 Release presentation 2017-04 Release Documentation

OmniVista 8770 release 3.1 presentation 2016-09 Release Documentation

OpenTouch Fax CenterOpenTouch Fax Center R 7.6 Solution Presentation 2016-07 Technical/Product Description

OpenTouch Fax Center. Release 7.6 2016-08 Datasheet

OpenTouch Message CenterOpenTouch R2.2.1 Voice Messaging Offer News 2016-12 Customer Presentation

OpenTouch Suite for MLE - Voice mail transformation to UC - Cust pres 2015-10 Sales Presentation

Visual Automated AttendantVisual Automated Attendant presentation 2016-03 Customer Presentation

Click on the menu above or navigate with icons below Visual Automated Attendant Technical Datasheet 2016-06 Technical Data Sheet

OFFER DESCRIPTION

Hot this monthNew documents this monthCloud / Rainbow EN

Enterprise Communications – starter kitEnterprise opportunities EN

SMB – starter kit EN

SMB opportunities EN FR DE ES

Networks – starter kit EN FR DE ES

Networks opportunitiesRFP and tenders EN FR DE ES

Commercial conditionsProduct resources EN FR DE

PortfolioPhones ENEnterprise: Business communications EN

Enterprise: Desktop & Mobile AppsEnterprise: interactions with customers EN

Enterprise: Notifications EN

Enterprise: Contact CenterSMB EN

ACTIS EN

VerticalsPre-Sales resources EN FR

EN FR

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Resources Desktop Mobile AppsOpenTouch

OpenTouch Conversation PC

Alcatel-Lucent OpenTouch Conversation applications New 2017-05 Datasheet

OpenTouch Conversation for PC R2.2 - Feature Overview 2016-05 Technical/Product Description

OpenTouch Conversation for PC R2.2, "Conversation" user 2016-05 Technical/Product Description

profile - Product Presentation - Ed2

OpenTouch Conversation for PC R2.2.1 "Connection" user 2016-12 Technical/Product Description

profile - Product Presentation

OpenTouch Conversation Smartphones

OpenTouch Conversation for Android Smartphone R2.2, 2016-06 Technical/Product Description

"Connection" user profile - Product Presentation

OpenTouch Conversation for iPhone R2.2, "Connection" user 2016-06 Technical/Product Description

profile - Product Presentation

OpenTouch Conversation for Mobile Clients R2.2 - What is 2016-06 Technical/Product Description

New on Smartphones & Tablets

OTC Ct User iPhone Android Smartphone Product Presentation 2016-03 Sales Tool or Guide

- OT 2.1 Product Marketing Deliverable

OpenTouch Conversation Web

OpenTouch Meeting Manager - Product presentation 2016-05 Feature Description

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OFFER DESCRIPTION

interactions across multiple media, devices, and participants, all within the same

conversation.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR DE

Enterprise opportunities EN

SMB – starter kit EN

SMB opportunitiesNetworks – starter kit EN

Networks opportunitiesRFP and tendersCommercial conditions EN

Product resourcesPortfolio EN

PhonesEnterprise: Business communications EN

Enterprise: Desktop & Mobile AppsEnterprise: interactions with customers EN

Enterprise: NotificationsEnterprise: Contact CenterSMB EN

ACTISVerticals

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Resources Customer InteractionsOmniPCX Record Suite

What to say

OmniPCX RECORD Suite presentation 2016-12 Customer Presentation

What to leave

OmniPCX RECORD Suite New 2017-05 Technical Data Sheet

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OFFER DESCRIPTION

through unique call recording, screen capture and coaching

capabilities.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN FR

Enterprise opportunitiesSMB – starter kit EN FR

SMB opportunitiesNetworks – starter kitNetworks opportunitiesRFP and tendersCommercial conditionsProduct resources

PortfolioPhonesEnterprise: Business communicationsEnterprise: Desktop & Mobile AppsEnterprise: interactions with customersEnterprise: NotificationsEnterprise: Contact CenterSMBACTISVerticals

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Previous The OmniPCX RECORD Suite offers small and medium-sized businesses a complete tracking solution for customer interactions

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Resources NotificationsOpenTouch Notification Service

Get trained

How to configure OpenTouch Notification Service in a nurse 2016-06 Video

call scenario

OpenTouch Notification Service 2015-11 Technical Data Sheet

OpenTouch Notification Service - PreSales training 2016-10 PreSales training

OpenTouch Notification Service (Partner version) 2015-11 Customer Presentation

What to show

Improve safety in healthcare, industry and education with 2016-06 Video

OpenTouch Notification Service

What to say

OpenTouch Notification Service 2015-11 Customer Presentation

What to use for workshops

SAS amendment for the OpenTouch Notification Service 2016-10 Detailed Service Description

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OFFER DESCRIPTION

industries and the hospitality sector, as it provides a flexible,

easy-to-install alarm and notification system with a native integration to the

Alcatel-Lucent OmniPCX™ Enterprise and Alcatel-Lucent OmniPCX™ Office RCE.

Hot this monthNew documents this monthCloud / RainbowEnterprise Communications – starter kit EN

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SMB opportunities EN

Networks – starter kit EN FR

Networks opportunitiesRFP and tenders EN

Commercial conditionsProduct resources

Portfolio EN FR

PhonesEnterprise: Business communications EN

Enterprise: Desktop & Mobile AppsEnterprise: interactions with customersEnterprise: NotificationsEnterprise: Contact CenterSMBACTISVerticals

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PreviousThe OpenTouch Notification Service is the perfect solution for small and medium-sized enterprises in healthcare, education, high-risk

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Resources Contact CenterOrdering process - OpenTouch Customer Service 2016-07 Order Entry Guide

OTCC-SE_10.7_Whats_new New 2017-05 Customer Presentation

OTCC-SE_Product_Presentation New 2017-05 Customer Presentation

OTCS How To Quote Guide_Actis 2016-12 Quotation Guideline

OTCS_R8_Step_3.0_Overview 2016-06 Customer Presentation

OpenTouch Customer ServiceWhat to leave

Alcatel-Lucent OpenTouch™ Customer Service - Datasheet 2017-02 Datasheet

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complete yet modular contact center solution that unifies all communication media throughout the

organization with real time KPIs.

Hot this monthNew documents this month EN

Cloud / Rainbow EN

Enterprise Communications – starter kit EN FR

Enterprise opportunities EN

SMB – starter kit EN

SMB opportunitiesNetworks – starter kitNetworks opportunities EN FR ESRFP and tendersCommercial conditionsProduct resources

PortfolioPhonesEnterprise: Business communicationsEnterprise: Desktop & Mobile AppsEnterprise: interactions with customersEnterprise: NotificationsEnterprise: Contact CenterSMBACTISVerticals

Pre-Sales resources

Next OFFER DESCRIPTIONThe OmniTouch™ Contact Center Standard Edition is the ideal solution for

Previouscompanies with contact centers that are mainly driven by voice Interactions, addressing installations of all types and sizes, from small

to large capacities. The OpenTouch Customer Service Suite is a

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Resources PorfolioPoster

Enterprise Communications and Network foldout 2016-08 Marketing Collateral

Enterprise Communications Products - Poster 2016-11 Poster

Resources Business CommunicationsOmniTouch Call Center Office 2016-10 Datasheet

OmniVista 8770 NMSOmniVista 8770 3.2 Release presentation 2017-04 Release Documentation

OmniVista 8770 release 3.1 presentation 2016-09 Release Documentation

Resources Desktop Mobile AppsMy IC Web 2016-10 Datasheet

Network Mobility for SMB 2016-11 Solution Description

PC Telephony with PIMphony 2016-11 Datasheet

PIMphony Touch, a pc based telephony for Windows Modern UI 2016-10 Datasheet

users

OpenTouchOpenTouch Conversation for SMB for iPhone, Android and 2016-12 Datasheet

Windows Phone

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Resources PhonesPremium DeskPhones

8028-8038-8068 Premium DeskPhones 2016-10 Datasheet

8029-8039 Premium DeskPhones 2016-10 Datasheet

Alcatel-Lucent 8078s-8068s-8058s-8028s Premium DeskPhone s 2017-03 Datasheet

Series

IP and TDM Premium DeskPhones 2016-10 Brochure

IP Desktop SoftphoneIP Desktop Softphone 2017-04 Datasheet

DeskPhones8001/8001G DeskPhone 2016-11 Datasheet

8018 customization procedure 2016-09 Marketing Collateral

8018 DeskPhone 2016-09 Datasheet

8018 DeskPhone product presentation 2016-10 Feature Description

Business DECT handsets8212 DECT Handset 2016-11 Datasheet

8232 DECT Handset 2017-02 Datasheet

8242 DECT Handset 2017-02 Datasheet

8262 DECT Handset 2017-02 Datasheet

IP DECT access points8340 Smart IP-DECT Access Points 2016-12 Datasheet

WLAN handsetsOmniTouch 8118/8128 WLAN Handsets 2016-10 Datasheet

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ACTIS1 - How to download ACTIS - EN 2016-06 Quote Tool Software

2 - How to install and launch ACTIS - EN 2016-06 Quote Tool Software

3 - How to download catalog and price files - EN 2016-06 Quote Tool Software

4 - How to import catalog and price files - EN 2016-06 Quote Tool Admin Software

5 - How to download contractual discounts - EN 2016-06 Quote Tool Software

6 - How to modify a discount profile for an IR - EN 2016-06 Quote Tool Software

7 - How to generate a customer proposal - EN 2016-06 Quote Tool Software

8 - How to quote an add on or upgrade - EN 2016-06 Quote Tool Software

9 - How to import sales assistant data collection - EN 2016-06 Quote Tool Software

10 - How to import and simulate promo code - EN 2016-06 Quote Tool Software

ACTIS administrator manual 2016-08 Quote Tool Administrator Package

ACTIS prefix list 2015-11 Quote Tool Administrator Package

ACTIS Questions and anomalies - problems, corrections and New 2017-05 Quote Tool General Info

workarounds

ACTIS quote tool for Go MidMarket! - ACTIS administrator 2016-12 Quote Tool Admin Resources

guide for customization

ACTIS Ready to use start guide 2016-08 Quote Tool Administrator Package

ACTIS Release Note in english 2017-04 Release Notes

ACTIS start guide 2016-08 Quote Tool Administrator Package

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Products for verticalsSmart DeskPhones

Smart Guest Applications 2016-05 Datasheet

Smart Guest Applications - Value Proposition 2016-04 Customer Presentation

Smart Guest Applications technical datasheet 2016-04 Datasheet

Mobile Guest Softphone

Mobile Guest Softphone - EN 2016-04 Datasheet

Mobile Guest Softphone - Value Proposition 2016-04 Customer Presentation

Mobile Guest Softphone customized brand service 2016-11 Detailed Service Description

Mobile Guest Softphone Prerequisites 2016-09 PreSales Presentation

Mobile Guest Softphone technical datasheet 2016-11 Technical Data Sheet

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ServicesGet trained

Enterprise Education Services 2016-07 Brochure

SPSSupport Services Communications- Essentials 2017-04 Service Description

ServicesEnterprise Services Overview 2015-10 Brochure

Factory acceptance 2016-01 Technical Data Sheet

Integration Services value proposition 2016-03 Customer Presentation

OpenTouch Suite Readiness Pack 2016-11 Detailed Service Description

ProActive Engineering Resource (PAER) New 2017-05 Datasheet

ProActive Engineering Resource (PAER) DSD New 2017-05 Detailed Service Description

ProActive Engineering Resource (PAER) Value proposition New 2017-05 Customer Presentation

Project Management 2016-10 Technical Data Sheet

Proof of Concept 2016-04 Technical Data Sheet

SAS amendment for the OmniPCX RECORD Suite 2016-10 Detailed Service Description

Soft Panel Manager Installation Service Pack 2016-10 Detailed Service Description

Staging 2016-01 Technical Data Sheet

Technical Account Management 2016-11 Detailed Service Description

Hardware SupportFAQ about Hardware Lifetime Warranty (HLW) 2016-01 FAQ

HPS plugin 2015-11 Form

SASClick on the menu above or navigate with icons below Specific Application Support (SAS) 2017-04 Detailed Service Description

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Resources SupportWLAN

WLAN overview

Alcatel-Lucent Enterprise WLAN solutions outpace the market 2016-04

OmniAcces® Stellar WLAN

AP1101 - Smart mobility for small and medium business 2016-09

OmniAccess Stellar teaser - Something exciting coming this s New 2017-05

OmniAccess Stellar teaser - Landing at a university near you New 2017-05

OmniAccess® Stellar AP1101 Product presentation 2017-04

OmniAccess® Stellar AP1101 partner presentation 2016-10

OmniAccess® Stellar AP1101 datasheet 2016-09

OmniAccess® Stellar AP1220 series datasheet New 2017-05

OmniAccess® Stellar AP1230 series datasheet New 2017-05

OmniAccess® Stellar AP1251 datasheet New 2017-05

Wi-Fi CERTIFIED™ Interoperability Certificate for 2016-10

OmniAccess® Stellar AP1101

OEM WLAN (Aruba)

Access Point - Product Line Matrix 2015-11

OmniAccess AP310 Series Access Points 2016-06

OmniAccess AP330 Series Access Points 2016-06

Aruba interoperable equipments _

OEM WLAN ClearPass

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Wireless LAN offer

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Resources SupportLAN access

OS6850/E OS6860/E

Empower your IT with OmniSwitch 6860 2016-08

ALE NW_OS6860E P24Z8-Overview New 2017-06

Alcatel-Lucent OmniSwitch 6860 Datasheet New 2017-05

OS6560

OS6560 product family presentation New 2017-06

OmniSwitch 6560 Stackable Multi-Gigabit Ethernet LAN New 2017-06

Switch Family

OS6250/OS6350/OS6450

OmniSwitch 6350 launch kit 2015-12

OmniSwitch 6350 Gigabit Ethernet LAN switch family 2016-08

OmniSwitch 6450 Stackable Gigabit Ethernet LAN 2016-01

OS6865/OS6855

OmniSwitch 6865 under extreme conditions 2016-05

OmniSwitch 6865 under extreme conditions 2016-10

OmniSwitch 6865 New 2017-05

Application notes

Building future-proof networks for intelligent 2016-06

transportation systems

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Resources SupportCore LAN & DC

OS9000 / OS9900

ALE NW_OS9900 chassis-Overview New 2017-05

Brochures & datasheets

OmniSwitch 9000E Chassis LAN Switch 2016-02

OmniSwitch 9900 Modular LAN chassis New 2017-05

Declaration of conformity

OS9900 EU declaration of conformity 2016-09

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LAN offer

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Resources SupportWAN

ESR compact & modular

OmniAccess 5700 Enterprise Compact Services Routers 2015-10

AOS

Cybersecurity: then comes the source code… 2016-07

CodeGuardian datasheet 2016-04

Code Guardian solution brochure - Software integrity to 2016-04

secure Network assets

Software security needs a new perspective (news) 2016-03

How secure are your network switches? (ALE blog) 2016-04

Management - OmniVista 2500

2015-11

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ALE Network EcosystemLGS innovations

CodeGuardian: Targeted Hardening from LGS Innovations 2016-05

CodeGuardian Overview by LGS 2016-02

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Customer successNW support services

2017 Revamped Network Support Services Offer

Partner Network Support Offer

Support Services Network Essentials (apac, emea,cala) 2017-01

OmniSwitch support policy 2016-09

2017 Network Support Service Pocket Guide 2017-02

2017-02

FAQ on 2017 Network Support Services Offer 2017-02

2017-03

Sales Service Correspondence list for Network Q1 January 16 2016-02

ProActive Lifecycle Management

Alcatel-Lucent ProActive Lifecycle Management 2016-04

PALM Launch kit 2016-06

PALM sales brief 2016-03

PALM sales presentation 2016-03

PALM cloud service tool helps better manage networks (blog) 2016-07

How to get PALM Access New 2017-05

PALM User Guide for Business Partners New 2017-05

PALM User Guide for End Customers New 2017-05

User Guide Business Store PALM Business Partner Subscriptio New 2017-05

User Guide Business Store PALM End Customer Subscription New 2017-05

User Guide Business Store PALM User Creation New 2017-05Click on the menu above or navigate with icons below ProActive Lifecycle Management: IR Request Form 2016-03

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Presales - resourcesDesign guidance & tools

DECT & IP-DECT Design Guide OXE R11.2.2 ed2 2016-12 Design Guide

IP network needs for MMoIP solutions - OpenTouch Suite for 2016-12 Design Guide

MLE

OpenTouch Capacity Planning tool v2.2.1a New 2017-05 Dimensioning Tools

OpenTouch Suite for MLE in virtualized environment, 2016-11 PreSales Presentation

overview

OpenTouch Suite for MLE virtualization design guide 2016-11 Design Guide

Quotation guidanceHow to quote A4645 update H1 2016 ed1d 2016-08 Quotation Guideline

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Presales - resourcesOmniPCX Enterprise

4059EE Attendant Solution R1-6-2 ed1 2016-06 PreSales Presentation

How to Quote OXE MS in OXE R11.2.1 2016-07 Quotation Guideline

IPv6 PCS form OXE R11.2.2 ed5 2016-12 PCS Process Doc

IPv6 Solution OXE R11-2-2 ed2 2016-12 PreSales Presentation

Multi-Timezone & Multi-Countries OXE R11.2.2 2017-03 PreSales Presentation

OmniPCX Enterprise R11-2-2 Overview 2016-11 PreSales Presentation

OmniPCX Enterprise Release 12 Presentation 2017-04 PreSales Presentation

TBE008 - 4059EE Attendant Solution R1.6 ed1a 2016-02 PreSales Presentation

On-site mobility

Descriptif technique OmniAccess WLAN 2016-08 Design Guide

IP-DECT Multi-Site PCS form OXE R11.2.2 ed1 2016-11 PCS Process Doc

IP-DECT Solution on OmniPCX Enterprise R11.2.2 ed04 2016-11 PreSales Presentation

OT8118 & OT8128 PCS form on specific WLAN infra OXE 2016-12 PCS Process Doc

R11.2.2 ed1

TBE001_OT81x8 on IAP & Non-ALE WLAN VoWLAN Rel 5.4 ed7 2016-01 PreSales Presentation

TBE007 - VoWLAN Features R5.3 & HTQ ed7 2016-02 PreSales Presentation

TBE013 - DECT Handset Solution OXE R12 ed01 New 2017-05 PreSales Presentation

VoWLAN Design Guide R5.5 OT R2.2 OXE R11.2.1 & OTC ed3b 2017-01 Design Guide

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Presales - resourcesUnified Communications

CPSC080 OpenTouch R2.1.1 – Conferencing solution 2016-12 PreSales Presentation

Frequently Asked Questions (FAQs) about the OpenTouch HA 2017-03 FAQ

How To Quote OpenTouch Business Edition R2.2.1 ed2 2016-11 PreSales Presentation

How To Quote Starter ACTIS OTMS R2.2.1 ed01 2016-12 Quotation Guideline

OpenTouch architecture and network design principles 2016-12 PreSales Presentation

OpenTouch High availability for Connection users 2016-11 PreSales Presentation

OpenTouch Message Center R2.3 Design and Quotation New 2017-05 PreSales Presentation

OpenTouch R2.2.1 - Web Services API - ed02c 2016-11 PreSales Presentation

OpenTouch R2.3 - OTC PC in VDI environment - ed01d New 2017-05 PreSales Presentation

OpenTouch Release 2.2.1 Pre-Sales overview 2017-01 PreSales Presentation

OpenTouch Release 2.2.1 Presentation 2016-12 Solution Description

OpenTouch Release 2.3 Pre-Sales overview New 2017-05 PreSales Presentation

Solutions for Remote User Access - OpenTouch R2.3 - ed06 New 2017-05 PreSales Presentation

Eco-system integration

Integration status with MSFT IBM and Google - Architecture ed26b 2016-11 PreSales Presentation

PC client

CPSC095 OpenTouch Connection for PC R2.1.1 2015-11 PreSales Presentation

CPSC097 OpenTouch Conversation for PC R2.1.1 2015-11 PreSales Presentation

OpenTouch R2.2 - OTC Clients status 2016-07 PreSales Presentation

OpenTouch R2.2 - OTC PC Customization Bundle 2016-06 PreSales Presentation

OpenTouch R2.2 - OTCv PC Customization 2016-05 PreSales PresentationClick on the menu above or navigate with icons below OpenTouch R2.2.1 - OTC Clients - DELTA - ed01a 2016-11 PreSales Presentation

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Presales - resourcesUnified Communications

Smartphone client

CPSC105 OTC for iPhone and Android Smartphone 2015-11 PreSales Presentation

Tablet client

CPSC088 OpenTouch Conversation for Android Tablet 2.1.1 2015-11 PreSales Presentation

CPSC096 OpenTouch Conversation for iPad R2.1.1 2015-11 PreSales Presentation

Web client

CPSC098 OpenTouch Conversation for Web R2.1.1 2015-11 PreSales Presentation

WebRTC Technology in OpenTouch R2.2.1 - ed03a 2016-11 PreSales Presentation

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Presales - resourcesSecurity

IP Premium Security Design Guide OXE R11.2.2 & OT R2.2.1 ed5 2016-11 Design Guide

IP Premium Security Solution OXE R11.2.2 & OT R2.2.1 with HTQ 2017-01 PreSales Presentation

OpenTouch Suite for MLE Security Design Guide ed05b 2016-12 Design Guide

OT SBC Design and Quotation Guidance - R2.1.1 ed03a 2016-06 PreSales Presentation

Management OmniVistaOmniVista 8770 NMS global presentation New 2017-05 PreSales Presentation

OmniVista 8770 NMS How To Quote New 2017-05 Quotation Guideline

Contact centerOTCC-SE_How To Quote Guide_Actis New 2017-05 Quotation Guideline

OTCS How To Quote Guide_Excel_Ed16 2016-06 Quotation Guideline

PCS_form_for_OTCS 2016-06 PCS Process Doc

Visual Automated AttendantVisual Automated Attendant - PreSales training 2016-10 PreSales training

OmniPCX Record SuiteOmniPCX Recorder - PreSales training 2016-10 PreSales training

OpenTouch Notification ServicePSA001 - How to quote OpenTouch Notification Service R5.1 2016-07 Quotation Guideline

Vertical HospitalityHospitality Design Guide OXE R11.2 ed2 2016-07 Design Guide

How to quote OmniPCX Enterprise for Hospitality 2016-07 Quotation Guideline

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Presales - resourcesOpenTouch Enterprise Cloud

CPSC084_OpenTouch Enterprise Cloud Reference Architecture 2016-12 Solution Blueprint

- OTEC 2.2.1

CPSC085 OpenTouch Enterprise Cloud High Level Design 2016-12 Design Guide

Template – OTEC 2.2.1

CPSC086 OpenTouch Enteprise Cloud High Level Design 2016-12 PreSales Tool or Doc

Drawings – OTEC 2.2.1

CPSC087 OpenTouch Enteprise Cloud RTU User Guide – OTEC 2.1 2015-11 PreSales Tool or Doc

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CampaignPhones

8018 DeskPhone CIB 2016-09 Campaigns/Promotions

DECT Family Launch Kit 2016-07 Campaigns/Promotions

All IPAll IP CiB 2016-11 Campaigns/Promotions

MLE Communications - NFCNear Field Communication (NFC) Campaign Emailer 2016-01 Campaigns/Promotions

Near Field Communication CIB 2016-01 Campaigns/Promotions

NFC Campaign Brief 2016-01 Campaigns/Promotions

OpenTouch5 Things Every Business Should Know About Communications 2016-01 Marketing Collateral

Infographic

OpenTouch Conversation One Campaign-in-a-Box 2016-09 Campaigns/Promotions

OTECOpenTouch Enterprise Cloud (OTEC) Campaign-in-a-Box 2016-10 Customer Presentation

OpenTouch Enterprise Cloud for Hospitality 2016-11 Campaigns/Promotions

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OTEC Infographic - 3 reasons to move to the Cloud 2016-10 Customer Presentation

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CampaignSMB

CIB SMB AP1101 (Campaign in a box, Feb 2017) 2017-02 Promotion Documentation

Copy Blocks Simplify your SMB Communications 2016-05 Campaigns/Promotions

OXO Connect CiB 2016-11 Campaigns/Promotions

OXO Connect Toolbox 2016-11 Campaigns/Promotions

SMB Transform to Perform CiB 2016-11 Campaigns/Promotions

All IP CiB 2016-11 Campaigns/Promotions

OTECOpenTouch Enterprise Cloud for Hospitality 2016-11 Campaigns/Promotions

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RainbowRainbow email signature 1 2016-11

Rainbow email signature 2 2016-11

Rainbow Kakemono 2016-11

Rainbow Logo (png) 2016-04

Rainbow Logo (svg) 2016-04

Rainbow screen shots desktop/web 2016-11

Rainbow screen shots iPhone 2016-11

Rainbow web banner 2016-11

NetworksNetwork on Demand (campaign in a box) 2016-08

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VerticalsProducts for verticals

Smart DeskPhones

Smart Guest Applications 2016-05 Datasheet

Smart Guest Applications - Value Proposition 2016-04 Customer Presentation

Smart Guest Applications technical datasheet 2016-04 Datasheet

Mobile Guest Softphone

Mobile Guest Softphone - EN 2016-04 Datasheet

Mobile Guest Softphone - Value Proposition 2016-04 Customer Presentation

Mobile Guest Softphone customized brand service 2016-11 Detailed Service Description

Mobile Guest Softphone Prerequisites 2016-09 PreSales Presentation

Mobile Guest Softphone technical datasheet 2016-11 Technical Data Sheet

EducationA voice network guide for simpler, cheaper K-12 2015-11 Brochure

communications

HospitalityChanging the Hospitality Conversation 2016-02 Brochure

Hospitality Campaign Additional Resources 2016-04 Customer Presentation

Hospitality Campaign Brief 2016-04 Campaigns/Promotions

Hospitality Campaign Emailer 2016-04 Customer Presentation

Hospitality Campaign In a Box (CIB) 2016-03 Campaigns/Promotions

Hospitality Campaign Web Banners 2016-04 Customer Presentation

Hospitality solution for medium and large hotels 2016-04 Sales PresentationClick on the menu above or navigate with icons below Hospitality: Connected experience 2016-04 Marketing Collateral

Verticals

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SMB opportunitiesNetworks – starter kit EN FR DE ES

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VerticalsHospitality (continued)

vtech hospitality and healthcare phones technical New 2017-05 Datasheet

datasheet EN

VTech phones for hospitality and healthcare EN Oct16 2016-11 Sales Presentation

HealthcareCreating More Time for Patient Care with Dynamic 2016-03 White Paper

Communications

Healthcare Communications Solutions 2016-12 In-depth Solution Insight

Healthcare Network solutions 2016-12 Customer Presentation

Healthcare solutions 2016-12 Customer Presentation

Healthcare Value Proposition Slide (Network) 2016-09 Customer Presentation

Hospital Communication guide 2016-11 Brochure

Preparing your hospital for a mass casualty incident 2016-07 White Paper

Healthcare Communications solutions catalogue 2017-03 Sales Guide/Handbook

Click on the menu above or navigate with icons below

Verticals

Hot this monthNew documents this monthCloud / Rainbow EN FR DE ES

Enterprise Communications – starter kitEnterprise opportunities EN

SMB – starter kitSMB opportunities EN

Networks – starter kitNetworks opportunities ENRFP and tenders EN

Commercial conditions EN

Product resources EN

Pre-Sales resources EN FR DE ES

Marketing and campaigns ENVerticals EN FR

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