resume - nurul - may 2016
TRANSCRIPT
Nurul Islam Chowdhury (Certified IT Manager) Madina-Amina Tower, Apt # C1, 9\1 West Kafrul
Sher-E-Bangla Nagar, Agargaon, Dhaka-1207.
Cell: 01711-36 46 93, E: [email protected];
PERSONAL
Nationality: Bangladesh
Date of Birth: 05 February, 1980
Family Status: Married, 1 Children
Permanent Address: Vill: Samaspur, Post: Junasur, PS: Kasiany, Dist: Gopalgonj, Bangladesh
Telephone (mobile): +(880)(1711) 364693
Telephone (home): +(880)(1731) 512375
E-mail: [email protected]
Languages Known: Bengali and English - Excellent and Fluent
Education: Bachelor of Science (Computer Science), Completed on 2005 From Dhaka City College, National University
ERP AND BIG IT PROJECTS EXPERIENCE HIGHLIGHT:
ERP:
ERP Industry Domain Expertise: SUN Systems for Finance & Accounts Automation,
Supply Chain Management (SCM),
Testing Information Processing Systems (TIPS) for Testing Lab Automation,
Virtual Office, for Paperless Office,
Data Link, Online Portal for Report uploading. Warehouse Management (WM),
BIG IT Projects:
Data-centers: 4 for ITS Labtest Bangladesh Ltd, (Intertek) Kawran Bazar Office, Uttara Office,
CTG office & for Tejgaon Office from project inception to commissioning all phases done strictly maintaining related standards, Intertek’s upcoming Corporate Office Concept, design done for a 100000sft office for 750 users including power, Converge network, voice, data, security, multi-media options, PA Systems,
Conference Room Automations, BMS including artificial Intelligence for energy efficient up to 70%., 25 Cisco AP with single SSID with roaming enabled, Standalone IP based 200 channel NVR for surveillance system enabling access from handheld devices, NetApp Storage with dual controller, Fully Virtualization for Server including the DMZ Concept, automatic Power & temperature monitoring tools which alerts by sending SMS & mail for any abnormal phenomena inside the data center, Fully Automated 8 ton PAC & 8 ton commercial AC commissioned for DC, FM200 Suppression systems & VESDA System, 11 nos IP base access control system with Attendance & Payroll servers. VMWare solution with 3 eSXi Host with unlimited VM for DC & real time data replication to the DR Site at CTG.
IP PBX with Cisco IPT: Fully Automated IPT Solution by Cisco CUCM on Cisco Server with HA including auto call forwarding to the cell phone number if it is unanswered within 15 Sec, 500 Nos Phone mix with 30 Channel IPT SIP Trunk & 20 BTCL PSTN line. New Office Setup: All 5 offices of ITS Labtest Bangladesh Ltd (Intertek) Designed, procured and implemented full office with 2 X 40 KVA central Online UPS power supply layout; Video Conferencing (VC): Long experience of designing and setting efficient Video-
Conferencing
for multi-party VC by Cisco CUCM.
Network Infrastructure: Intertek Bangladesh’s big and complex LAN with 1600 ports,
Structured cabling for single converge LAN infrastructure with 1.2G full duplex fiber backbone
with real time redundancy & also redesigned, simplified, added redundancy for all WAN
connectivity, failover VPN Tunnel with more than 100 countries.
Professional Experience Manager, IT (Country IT Lead)
2nd May 2006 to till date.
ITS Labtest Bangladesh Ltd. (Intertek Softlines Bangladesh)
Phoenix Tower, 2nd & 3rd Floor, 407 Tejgaon Industrial Area, Dhaka.
Tel: +8809666776669, Ext. 3150
E-Mail: [email protected]
Intertek is the industry leader with over 36,000 people in 1,000 locations in over 100 countries.
Whether business is local or global, Intertek can ensure products meet quality, health,
environmental, safety, and social accountability standards for virtually any market around the
world. Intertek hold extensive global accreditations, recognitions, and agreements, and our
knowledge of and expertise in overcoming regulatory, market, and supply chain hurdles is
unrivaled.
Responsibilities
#Performing all IT Administrative duties.
#Installing, upgrading and backing up new software or solution.
#Developing and controlling complete computer security.
#Monitoring network utilization and security systems.
#Developing, recommending and documenting plans, policy, standards, procedures and checklists.
#Managing technology assets and budget.
#Assessing, designing and providing system and technology training.
#Managing and maximizing the utilization of the technology.
#Providing system and technical support to users.
#Assisting users maximize technology; recommending and implementing system and technology solutions and
improvements.
#Troubleshooting IT Systems, IT Infrastructure and technology.
#Automating organizational tasks; and supervising activities and IT staffs.
#Advise top management in developing and implementing a sound and modern IT policy.
#Identify the IT needs of the entire Intertek Softlines BGD in line with the business objectives, and develop
strategies for implementation of the plan in accordance with the IT policy and standards.
#Develop appropriate Disaster Resilience/ Business Continuity/Contingency Plans for all systems and ensure
their implementation in true sense.
#Study various business processes, identify areas for process re-engineering and act as agent for implementing
appropriate IT solutions.
#Provide business consultancy on information systems, information technology and computer network
installation and operation to the users.
#Improve and maintain high levels of services to all users by ensuring formal training programs, establishing
continuous communications and reducing response time to service-calls etc. Also ensure that IT adds value to
the business.
#Ensure IT support for implementation of all the projects driven by the company.
#Ensure quality of supply of all IT resources and their maintenance support.
#Maintain constant liaison with the major hardware and software suppliers and various professional bodies.
Managing Total IT Operation of Intertek Softlines Bangladesh's all 3 offices in 3 different locations including
around 300 end users, 13 different servers, 2 individual ERP, PPTP, L2TP, Routers, AP, Managing Internet
Bandwidth centrally, managing 3 Different NAS in 3 Different locations, Managing Symantec SEP Manager
centrally for 3 offices. Managing large networks, different servers like IIS, SMTP, Web, DB, SQL, SUN System,
eSign, Large ERP, SEP AV, Real Large NAS, UTM, Auto Printing, File Servers, AD, DNS, RD, MS Exchange, Proxy
servers, PPTP, L2TP, VPN Tunnel, Firewall, Routers, WAP, LAN, WAN, Managed\Unmanaged Switches, DC, DR,
VMware eSXi, VM, VM Controller, Storage Solutions, Backup Solutions, Auto Print Server, Printers, Several
different types of Testing machines, Several different application for TXT Lab, Analytical Lab, Inspection,
Auditing, Several types of Web portal for all the productive department.
System\LAN Manager
1st January 2006 to 30th April 2006.
Digital Architects limited.
Unit 5-C, Gulshan Grace,
C.W.S. (C) 8, Gulshan South, Gulshan, Dhaka. Tel: +880-2-8817773, Fax: +880-2-8822280, Email: [email protected]
Responsibilities
I was responsible for performing network administrative duties including setting up new users,
assisting users with network access, and resolving connection problems. Installing, upgrading and
backing up new software. Developing and controlling complete computer security and loss
prevention. Monitoring network utilization and security systems. Providing technical support to end
users, answers questions, and prepares network training sessions as needed. Maintains activity logs
and makes recommendations for new network products. Notifies supervisor of significant problems
and recurring errors in operating systems. System Support Engineer
Duration: 1st Aug 2005 to 31 Dec 2005. Dhaka Broadband Network Ltd. Sonartori tower, 12 Sonargoan Road, Banglamotor, Dhaka, Bangladesh. Tel: +880-2-9676613, 9670666
Responsibilities:
My position was an Information Technology professional with lead technical responsibilities, in the
following areas: designing, diagnosing, remediation, hands on installation and management of
switches, routers, wireless access points, firewalls, intrusion detection/prevention systems, security
devices, virtual private networks, network servers, network management servers, authentication
servers, vulnerability and exploit assessment tools, etc. Responsible for researching, planning,
engineering, designing, installing, testing, operating, maintaining, monitoring, tuning, and
managing communications solutions. Serves as
Technical solutions resource and provide excellent customer service to end users.
Training & Courses
o Executive development Training on MS Office 2007, Conducted by New Horizon.
o Participation on two days’ workshop on Practical Project Management using MS Project 2010, Conducted by SKILL100
o Effective Participation in 7 days’ Workshop on “Lean Sigma Transformation, Conducted By, (TBM, India)
o Effective Participation on 3 Days training on Certified Information Technology Manager (CITM) Conducted by Academy of Management & Science, Certified By EXIN.
o Effective Participation on 2 Days training on Cyberoam Certified Network Security Professional (CCNSP) arranged By Cyberoam. Certified by EXIN.
o Effective Participation on 2 Days Workshop on "Building High Performance Team" Conducted by Intertek
o Effective participation on One day workshop on "First Aid Training" Conducted by Intertek
o Effective participation on one day Training on workshop on "Office Management" Conducted by SPEED.
o Effective participation on 10 days Training program on workshop on "Practical Project Management" Conducted by BDJOB.
Skills & Expertise 1. Network Analysis 2. Troubleshooting 3. Network Administration 4. Servers Administration 5. ICT Engineering 6. Technical Training 7. Project Implementation 8. Maintenance & Repair 9. System Administration 10. VPN Implementation 11. Team Management 12. System Testing 13. Software Documentation 14. IT Management 15. Databases Management 16. Project Management 17. Project Planning 18. Team Leadership 19. Procurement 20. Operations Management 21. Process Improvement 22. Budgets 23. Strategy 24. Telecommunications 25. ERP Administration 26. Disaster Recovery 27. Technical Support 28. Program Management 29. Hardware Support
30. VMware ESX Honors and Awards: *Best Employee of the Division 2010 from Intertek
*Five Years Competition (Long Service Award) From Intertek
* Ten Years Competition (Long Service Award) From Intertek
Interests:
To work in a Corporate or Multinational Environment, Handling\Developing IT usage policy and guidelines, implementing
these, designing effective ways of IT utilization for development & capacity building; Administering Server, ERP.
Providing training to the Corporate & Public Sector high officials on IT Scopes and applications.
Referees Dr. Karthik ND
Country Managing Director ITS Labtest Bangladesh Ltd. (Intertek Softlines Bangladesh)
Phoenix Tower, 2nd & 3rd Floor, 407 Tejgaon Industrial Area, Dhaka.
Cell Phone: +88 01730 336600,
Email: [email protected]
Web: www.intertek.com
LinkedIn Public Profile : http://bd.linkedin.com/in/nurulac
"I certify that all information stated in this resume is true and complete to the best of my
knowledge. I authorize you/your representative/agent to verify the information provided in
this resume".
(Nurul Islam Chowdhury)
Updated: 30 May 2016