Social Media Management and Life Coaching.• Management of social media assets for both personal and business entities.• Provide Life Coaching to various businesses and personnel.• Basic wordpress design and development.

Employment Consultant - Forrest Personnel Inc.• Worked with people with illness, injury and disabilities.• Worked autonomously and as a team member.• Liaison with prospective employers and promote client attributes.• Problem solving and organizational abilities.• Worked flexible hours to meet client and employer requirements.• Utilized Microsoft programs and internal disability databases.• Provide on the job training as required.• Knowledge and implementation of Department of Education,

Employment & Workplace Relations programs.• Knowledge and implementation of the National Disability Services

Standards.• Secured, maintained and developed agreed employment outcomes

through goal setting, pre-employment job preparation and follow uptechniques.

• Confidentiality, case management, time management, recordsmanagement and contractual compliance.

• Developed and maintained Individual Employment Pathway Plans.• Assisted with career development and pathways.• Assisted non-employable clients to appropriate services.• Assisted with work experience and work trials.• Assisted with resumes, job applications, interviews and attend as

necessary.• Conducted job observations, evaluations and descriptions.• Arranged transportation as required.• Advocated on behalf of clients as required.• Meet with local agencies, education sector, local community and

disability services.

Filing and TRIM - Warren Blackwood District Education Office.• Updating filing and archiving records.• Reorganizing electronic and manual filing into dewy decimal

system.• Uploading files and data to TRIM.• Training staff to apply correct filing techniques manually and

electronically.

Receptionist - Warren Blackwood District Education Office.• Answering incoming telephone calls.• Transferring and relaying messages to appropriate staff members.• Incoming & outgoing mail.• Front Office customer service.• General clerical duties, Filing, Faxing & Photocopying.• Re-organising electronic and manual filing into dewy decimal

system.• Implementations of visitors' register.• Archiving.

Quarantine Inspector - Department of Agriculture, Fisheries &Forestry.• Inspection & quality assurance of businesses exporting potatoes,

timber, pollen, seeds and apples.• Customer liaison with internal and external agencies.• Risk management.• Conflict resolution.• Reporting quarantine issues to appropriate government agencies.• Maintain confidentiality.• Maintain accurate paperwork.

Business Proprietor - Eagle Boys Pizza.• Telephone & email enquiries.• Staff Training.• Employing Staff.• Advertising & Marketing.• MYOB book-keeping.• Customer service.• Stock-take & processing orders.• Supervising Staff.• Quality Assurance.• Accounts payable & receivable.

Business Proprietor - Treenridge Estate Accommodation &Winery.• Telephone & email enquiries.• Accommodation bookings.• Cellar Door Sales.• Advertising & Marketing.• MYOB book-keeping.• Customer service.• Stock-take & processing orders.• Annual Liquor Returns.• Quality Assurance.• Accounts payable & receivable.

Lecturer - South West Regional College of TAFE.• CGEA (certificate of general education for adults).• Business.• Supervise and liaise with underage students' parents.• Liaise with Indigenous support network.• Lecturing adults and teenagers of various literacy levels, cultural diversity and

disabilities in Excel, Microsoft Word, PowerPoint, Email, Internet and database.• Lesson planning and moderation.• Supervise staff.• Attend moderation meetings.• Assessments.• Enrolments and withdrawals.• External student monitoring and liaison.• Resource management and budget monitoring.• Complaint resolution.• Support, moderate, supervise and advise Manjimup Senior High School Staff with

certificate 1 course implementation.• Monitor, supervise and signed competency on work experience students.

Administration - Manjimup & Pemberton Hospitals.• Data entry of patient care records.• Confidential record management.• Customer complaint resolutions.• Admissions and discharges.• Emergency assistance.• Filing and archiving medical records.• Financial management.• Staff rostering.• Triage patients.• Liaise with external medical staff and refer patients as required.• Emergency crises awareness.

Administration - South West Regional College of TAFE.• Enrolments & Withdrawals.• Confidential Record Management.• Data Entry.• Financial Control.• Customer Relations.

Note taker - South West Regional College of TAFE.• Lesson planning.• Assessment of students.• Assisting students with disabilities.

Lecturer - Pilbara College of TAFE.• CGEA (certificate of general education for adults).• Lecturing adult persons of various literacy levels and cultural diversity in Excel,

Microsoft Word, Email and Internet.• Education Assistant.• Business.• Lesson planning.• Assessments.• Enrolments and withdrawals.

Business Proprietor - Design A Web Australia.• Internet Service Provider.• Website Design and Development.• Accounts Payable and Receivable.• Customer liaison.• Dispute resolution services.

Accounts Manager - The Only Marketing Group.• Debtors & Creditors.• General book-keeping.• Financial management.• Payroll.• Office management.• Customer liaison.• Dispute resolution services.• Filing, faxing, photocopying and utilizing computer software.

Completed Education/Training.• Certified Master Life Coach.• Certified Life Coach.• Diploma TESOL.• Approved Liquor Manager.• Certificate IV in Assessment and Workplace Training.• Indigenous Cultural Awareness.• Senior First Aid.• Basic Ambulance Care - Grade 1.• Advanced Ambulance Care - Grade II.• TRIM - Records Management and Archiving.• Foster Carer.

Continuing Education/Training.• Advanced Diploma TESOL.• Bachelor of Counseling, Teaching and Psychology.• NLP (Neurolinguistic Programming).

Volunteer History.• St. Johns Ambulance Officer.• Manjimup Volunteer Resource Centre - Treasurer.• Soccer Coach – U 12 two years, U 8 one year.• Committee member Pemberton Events Association.• Pemberton Visitor Centre Board Member.• Pemberton District High School Council Member.• Kwinana South Volunteer Bush Fire Brigade.• Foster Carer – Teen Share.• Safety House Area Co-ordinator.• Community Policing.• Treasurer School P&C and School Board.• Pay Person Pannawonica Day Care.• Citizens Advice Bureau Officer.

Arlene Maree DavisEmail: arlened71@gmail.comGoogle Voice: 720 432 8319

Summary: I am able to work autonomously and in a team environment. I am a self starter with top notch multitasking abilities. I am able to work under pressure and I am able to find things to keep me busy. I am extremely organized and I am able to time manage my workload. I have excellent communication skills and adaptability.