presentatie adecco

November 5, 2009

Corporate presentation

Adecco Group

March 2011

March 2011Corporate Presentation

Slide 2

Content

• Our vision• Our global reach• Our strategy• Our business• Our corporate social responsibility• Our results• Our future perspective


Slide 3

Our vision


Slide 4

Our vision

We inspire individuals and organisations to work more effectively and efficiently, and create greater choice in the domain of work, for the benefit of all concerned. As the world’s leading Human Resources services group – a business that has a positive impact on millions of people every day – we are conscious of our global role.

For more information: www.adecco.com/AboutAdecco


Slide 5

Our global reach


Slide 6

We help over 700,000 people find work every day through our network of more than 32,000 full-time employees and over 5,500 offices in over 60 countries and territories.

The Adecco Group is the world’s leading provider of HR solutions. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement.

Adecco Group operates in over 60 countries and territories worldwide

Our global reach


Slide 7

Our strategy


Slide 8

Adecco Group strategyOverview of staffing and other HR-related services market

For more information: www.adecco.com/AboutAdecco


Slide 9

Adecco Group strategyOur twofold approach to the market


Slide 10

Our business


Slide 11

Our businessGeneral staffing: global reach

• Industrial and office focus• Flexible staffing solutions• Serve large global clients and mid-

sized enterprises• Temporary and permanent

placement• Assessment, training and integrated

human resources solutions

Geographical split of general staffing*FY 2010, 75% of total group revenues

* Based on dedicated branches

36% FRANCE

13% NORTH AMERICA

4% UK & IRELAND

7% GERMANY & AUSTRIA

8% JAPAN

5% ITALY

4% IBERIA

4% NORDICS

5% BENELUX

3% SWITZERLAND

2% AUSTRALIA & NEW ZEALAND

9% EMERGING MARKETS


Slide 12

• Administrative / clerical • Assistance • Customer service • Human resources • Import/export • Project management • Purchasing • Secretarial / PA

etc.

Adecco Office provides associates with serial assignments, ensuring continuity in the relationship. Skills are enhanced through continuous learning in challenging projects.

Our businessGeneral staffing – office: our activities

Office


Slide 13

Our businessGeneral staffing – industrial: our activities

• Assembly• Production • Machine operation • Mechanical trades• Warehousing• Packaging• Shipping and receiving • Bindery and fulfilment

etc.

Specialised solutions have been developed for:

• Aerospace• Automotive• Construction• Transport and logistics

etc.

Industrial


Slide 14

Our businessProfessional business: global reach

• Professional business lines• High level specialist points of

contact• Longer-lasting assignments• Quality placements and services• Short to long-term projects• Secondment, permanent

placements, temporary recruitment solutions, outplacement, consulting and managed solutions

Geographical split of professional business*FY 2010, 25% of total group revenues

* Based on dedicated branches

12% FRANCE39% NORTH AMERICA23% UK & IRELAND5% GERMANY & AUSTRIA4% JAPAN2% ITALY3% IBERIA4% NORDICS3% BENELUX1% SWITZERLAND4% AUSTRALIA & NEW ZEALAND

< 0.5% EMERGING MARKETS


Slide 15

Our businessProfessional business lines – our activities

• Sourcing and deploying highly skilled IT specialistsin mainstream and niche technologies to meet clients‘temporary, permanent and project needs.

• Serving clients with structured HR solutions such as infrastructure management, testing services, recruitment process outsourcing, and multi-language help desk.

• Providing the appropriate skilled engineers and technical specialists for temporary, longer-term secondment, and work package-based assignments.

• Major sectors of expertise including electronics automotive and transportation, energy, oil & gas, utilities, medical products, aerospace, chemicals & raw materials.

Engineering & Technical

Information Technology


Slide 16


• Serving our clients across commerce and industry, financial services, banking, insurance, public practice, law firms and corporate law departments

• Our global network consists of over 200 branch offices in 17 countries operating under the following brands: Adecco Finance, Ajilon Finance, Ajilon Legal, DIS AG Finance, Jonathan Wren and Badenoch & Clark

• Global outsourcing

• Quality management

• International Mobility

Finance & Legal

Medical & Science


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• Serving our clients with temporary assignments, recruitment and selection of professionals to fully managed teams

• Specialised in all your B-to-B and B-to-C touch points, from call center solutions, promotions, merchandising, sales to events

• Restructuring and talent management solutions for companies and organisations aiming to optimise their human capital

• Under the global brand name of Lee Hecht Harrison, the business line provides consulting services to companies and organisations, while helping individuals develop their career and leadership potential

Sales, Marketing & Events

Human Capital Solutions


Slide 18

Our corporate social responsibility


Slide 19

Adecco corporate social responsibility Prioritising activities

For more information: www.adecco.com/Corporate social responsibility

SocietyClients & shareholdersEmployees

Stakeholders Global ProgrammesExcellenceExcellence AwardsSkillsWin4YouthIntegrationIOC/IPC Athlete Career Programme


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Our results


Slide 21

Reported Variance (10 vs. 09) in percent0 EUR m % of rev.

17.9%

683 13.7%

4.5%

Net income attributable toAdecco shareholders

0

0

EBITA3)

0

197

Revenues

Gross profit

223EBITA3) before integration costs

4,993

8940.0%

0.0% 211

0.0%

Operating income 0 0.0%

SG&A

141 2.8%

0

0.0%

4.0%

4.2%

32

35

19

152

139

145

236

17

13

6

51

43

0.0 50.0 100.0 150.0 200.0

Q4 2010 results summary

1) Adjusted is a non US GAAP measure excluding in Q4 2009, for better comparison, the French business tax of EUR 15 million in costs of services and EUR 1 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in Q4 2009 the positive impact on gross profit of EUR 14 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 30 million associated with restructuring costs.

2) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures.3) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Reported Adjusted1) organic2)


Slide 22

EUR m EUR m

30% France 1,484 19% 60 4.0%

19% North America 953 18% 49 5.1%

8% UK & Ireland 411 -1% 4 1.1%

7% Japan 336 -4% 17 5.0%

7% Germany & Austria 347 32% 26 7.4%

5% Benelux 243 16% 16 6.4%

5% Italy 243 35% 11 4.9%

4% Iberia 195 11% 8 4.4%

4% Nordics 205 23% 11 5.3%

2% Australia & New Zealand 122 21% 3 2.9%

2% Switzerland 114 22% 16 13.8%

7% Emerging Markets 340 20% 11 3.3%

Corporate (21)

Adecco Group 4,993 17% 211 4.2%

Revenues EBITA2)

marginorganic1)

yoy growth

Revenues and EBITA by geographyQ4 2010 vs. Q4 2009

1) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures.2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets.

Revenues in percent


Slide 23

Reported Variance (10 vs. 09) in percent0 EUR m % of rev.

17.8%

2,607 14.0%

Net income attributable toAdecco shareholders

0

0

EBITA

0

667

Revenues

Gross profit

18,656

3,3290.0%

0.0% 722

0.0%

Operating income 0 0.0%

SG&A

423 2.3%

0

0.0%

3.6%

3.9%

26

26

11

142

12

6

0

34

0.0 20.0 40.0 60.0 80.0

FY 2010 results summary

Reported Adjusted1) organic2)

1) Adjusted is a non US GAAP measure excluding in FY 2009 , for better comparison, the French business tax of EUR 60 million in costs of services and EUR 4 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in FY 2009 the positive impact on gross profit of EUR 25 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 121 million associated with restructuring costs.

2) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures.3) EBITA is a non US GAAP measure and refers to operating income before amortisation and impairment of goodwill and intangible assets.


Slide 24

Revenues1) Revenue growthEUR m in %, organically

Office 3,726 Industrial 8,971

Information Technology 2,071 Engineering & Technical 948 Finance & Legal 699 Medical & Science 360 Sales, Marketing & Events 357 Human Capital Solutions 266

Emerging Markets 1,258

Adecco Group 18,656

Revenue development by business linesFY 2010 vs. FY 2009

1) Breakdown of revenues is based on dedicated branches. The 2010 information includes certain changes in the allocation of branches to business lines. The 2009 information has been restated to conform to the current year presentation.

-120

517

35

2-24

23

12

44%

20%

15%

8%

7%6%


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Our future perspective


Slide 26

1. Regulation2. Flexibility imperative3. Job creation

Our future perspectiveGlobal trends

Adecco Group 1. Productivity and flexibility2. Talent shortage3. Changing labour force

1. Demographics 2. Skills mismatch3. Lifestyle changes

1. Job search engines2. e-intermediaries3. eLearning

Governments

Companies

Technology

People


Slide 27

Thank you

presentatie adecco

Documents

vision corporate presentation

market corporate presentation

global reach adecco

corporate law departments

temporary staffing

global network

global reach industrial

adecco office