p roblem s olving i nnovator solving tomorrows problems today primary function is to identify and...

9
Problem Solving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then to isolate root causes Cause & Effect (Fishbone) 1st Why = 1st Arms Cause & Effect (Fishbone) 2 nd Why = 2 nd Arms Cause & Effect (Fishbone) 3 rd Why = 3 rd Arms Cause & Effect (Fishbone) Description Cause & Effect (Fishbone) 4 th Why = Root Cause Cause & Effect (Fishbone) 5 th Why = Detection

Upload: daisy-truett

Post on 31-Mar-2015

214 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

Problem Solving I nnovatorSolving Tomorrows Problems Today

Primary function is to identify and organize possible causes of a specific effect and then to isolate root causes

Cause & Effect (Fishbone)1st Why = 1st Arms

Cause & Effect (Fishbone)2nd Why = 2nd Arms

Cause & Effect (Fishbone) 3rd Why = 3rd Arms

Cause & Effect (Fishbone)Description

Cause & Effect (Fishbone)4th Why = Root Cause

Cause & Effect (Fishbone)5th Why = Detection

Page 2: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

COVER PAGE

Page 3: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

Description of the Fishbone, otherwise known as Ishikawa Diagram:

Cause & Effect (Fishbone)Description

Primary function is to identify and organize possible causes of a specific effect and then to isolate root causes. Reference to “Possible Causes” because in all cases you must test whether your hypothesized causes are real – and whether enhancing or reducing them will create the outcome you want.

Page 4: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

Cause & Effect (Fishbone)1st Why = 1st Arms

D4 - The 1st Why will be forwarded to the 1st Arms of the Cause & Effect Diagram

The Problem Title is pulled forward from the Cover Page

Page 5: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

D4 - The 2nd Why will be forwarded to the 2nd Arm/s of the Cause & Effect Diagram

Cause & Effect (Fishbone)2nd Why = 2nd Arms

Page 6: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

D4 - The 3rd Why will be forwarded to the 3rd Arm/s of the Cause & Effect Diagram

Cause & Effect (Fishbone)3rd Why = 3rd Arms

Page 7: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

D4 - The 4th Why will be forwarded to the Cause & Effect Diagram. It will appear on the left, according to the Failure Mode you have selected.

Cause & Effect (Fishbone)4th Why = Root Cause

Page 8: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

D4 - The 5th Why will be forwarded to the Cause & Effect Diagram. It will appear on the left, according to the Failure Mode you have selected.

Cause & Effect (Fishbone)5th Why = Detection

Page 9: P roblem S olving I nnovator Solving Tomorrows Problems Today Primary function is to identify and organize possible causes of a specific effect and then

Problem Solving I nnovatorSolving Tomorrows Problems Today

This completes the D5 C&E - Fishbone

Now start the D4 Pareto Chart