Problem Solving I nnovatorSolving Tomorrows Problems Today

Identify the need and reason for the PSI.Clearly document the Opportunity Description

Emergency Action

Problem Definition Development

Computer generated Problem Description

User editedProblem Description

Opportunity Validity & Viability

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This INFORMATION is placed here as an Auto Field

Is an EMERGENCY ACTION required? When will it be implemented?

What ACTION must be taken, with immediate effect, as a damage control action?

APPROXIMATE COST of emergency action

Auto Fields are recognized by the Colour of the TEXTAuto Fields cannot be edited

Emergency Action

INTERNAL or EXTERNAL CUSTOMERS name

(who suffers because of the problem?)

What the Product or Process is USED for

(the application)

The Date which the PROBLEM was FIRST noticed

(date reported & date noticed)

The QUANTITY of the Product that was received

(the scale of the problem)

The CONSEQUENCES of the PROBLEM

(and its effect)

Problem Definition refers to

Problem Definition Development

An automated Problem Description is constructedThis cannot be edited from this location

This automated Problem Description can now be edited

Computer generated Problem DescriptionUser editedProblem Description

Once complete, It is recommended to providea DESCRIPTION of ”Why” the Problem is or is not viable for a Process Improvement Exercise

An Assessment of the Opportunity Validity & Viability can be conducted

Answer the APPLICABLE questions, Y/ N and briefly Justify your answer

Opportunity Validity & Viability

Problem Solving I nnovatorSolving Tomorrows Problems Today

This completes the DI Problem Identification

Now start the D1 Management Confirmation