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NORTH AMERICA Canada4,370 United States66,341 Total: 70.71m PCs CENTRAL & SOUTH AMERICA Argentina2,088 Brazil 10,881 Chile1,129 Colombia1,599 Costa Rica283 New Markets2,193 Mexico5,106 Peru961 Puerto Rico 303 Trinidad & Tobago203 Uruguay215 Venezuela1,302 Total: 26.26m PCs MIDDLE EAST & AFRICA Egypt172 Gulf2,242 Israel752 MEA HQ1,949 N. Africa1,678 Saudi Arabia2,015 S. Africa3,989 Total: 13.54m PCs ASIA PACIFIC Australia4,033 China65,524 Hong Kong1,241 India11,828 Indonesia4,395 Japan12,647 Korea3,011 Malaysia2,585 New Zealand703 Philippines1,943 Singapore982 Taiwan1,960 Thailand 2,186 Vietnam2,707 Total: 114.2m PCs CENTRAL & EASTERN EUROPE Bulgaria 507 CEE New Mkts955 Croatia406 Cyprus & Malta172 Czech Republic 1,682 Estonia219 Greece1,002 Hungary1,242 Kazakhstan 899 WESTERN EUROPE Austria1,536 Belgium1,891 Denmark1,519 Finland1,265 France7,250 Germany11,337 Ireland757 Italy7,193 LuxembourgTBD Netherlands3,927 Norway1,205 Portugal1,021 Spain4,715 Sweden2,228 Switzerland1,728 UK13,015 Total: 64.1m PCs WW Partner of Record Oppty Size Initial Sign-up Fees @ 18% = $639m Annual Renewal Fees @ 6% = $213m Additional Partner Services opportunity WW SMB Customers via MOCP SMB PC Install Base = 322.7 million Italics = Windows Intune initial launch countries All PCIB figures in 1,000s, and exclude Public Sector Latvia190 Lithuania268 Poland4,994 Romania1,235 Russia10,508 Serbia573 Slovakia651 Slovenia380 Turkey3,515 Ukraine3,010 Total: 34.47m PCs

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Terms Discounts Available to Purchase Through Qualified OS Requirements Pricing $ *Note: International prices may vary by region

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New Customers Add a full Windows Intune DSL to your new EA/EAS*. Add a Windows Intune Add On SKU to your EA/EAS/EES. New customers or existing customers with SA may purchase Windows Intune through a Microsoft Online Services Agreement (MOSA). Windows Intune Service Description Windows subscription plus PC management cloud service Cloud service add-on for customers with on- premise Windows EA Windows subscription plus PC management cloud service Windows Intune Service Description Price LevelDiscountUnits PurchasedPrice 10%1-249$11.00 23%250-2,399$10.67 36%2,400-5,999$10.34 49%6,000-9,999$10.01 512%15,000-20,000$9.68 Note: For customers whose devices are already covered by Windows Client Software Assurance (SA), a credit for up to half of the Windows Intune price is available. All prices in USD. International prices may vary by region. Note: To purchase Windows Intune or Windows Intune Add-On in VL, the customer will need to have either signed the Enterprise Service amendment or have signed a new EA including updated terms for Enterprise Online Services (available July 2011). * There is no standalone Windows Intune SKU available for EES.

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12% on new customer seats 6% on annual recurring fees Calculated as % of net sale price X total seats for POR Partner Dashboard & tools to assist with marketing & selling Accelerate Win7 deployments Help customers move to cloud Provide client migration, setup & configuration services Proactive PC event monitoring services Remote PC assistance & issue resolution Manage multiple customer accounts MDOP add-on services & POR fees Security & Malware policies & configuration Partner-specific add-on Consulting Services PC HW Asset Inventory MSFT License Asset Inventory SW Version management Procurement (order on behalf) Sell & manage an innovative set of Microsoft cloud services for your clients 1 Earn recurring Sales Revenue via Partner of Record Fees 3 Proactive & Remote Managed Services for PC Management 2 Windows 7 Enterprise Migration, Setup, and Deployment Services 5 Asset/License Inventory Management Services 4 Add-On Configuration & Consultation Services

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Windows Intune] brings many administrative tasks under one roof. For SME organizations like ours, this could make desktop management much more straightforward. - Dave Allerton, IT Director We spend 20-30 minutes at the start of each trouble call just doing an assessment Windows Intune would eliminate that need and let us get straight to troubleshooting the problem. - Jerome Hernandez, IT Director Ultimately, our business goal is to grow revenue by being able to offer better solutions for our clients, deepening our customer engagements, opening up an ongoing service revenue stream. - Dean Murray, Technical Specialist For many of our clients, the biggest challenge is in knowing what they havethe PCs, software programs, and applications theyre running. With Windows Intune, we can access a comprehensive list of hardware and software assets in seconds. Thats huge. - Diane Gallagher, CTO & Co-Founder

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https//www.microsoftcloudpartner.com

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Extend your capabilities via Cloud Essentials & Cloud Accelerate programs To become a Microsoft Online Services Partner, follow these steps to enroll: Enhance your marketing & visibility to customers via Solution Finder & Pinpoint Prepare and learn more Sign the agreement Take the assessment Submit documentation Extend your capabilities Enhance your marketing Prepare for the Online Services Advisor Assessment with Online Services Training and learn more about how the program works. Review and sign the Online Services Partner Agreement. Read the Microsoft Online Services Partner Agreement Guide for additional requirements and guidelines. Pass the Online Services Assessment. Learn about the documentation process and how to receive referral fees. https://partner.microsoft.com/global/40066434

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https://training.partner.microsoft.com/learning

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https://partner.microsoft.com/40104751

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PARTNER BENEFITS Internal Use Rights BPOS - up to 250 licenses CRM Online - up to 250 licenses (available late January 2011) Windows Intune up to 10 devices (available Calendar year 2011) Windows Azure (Windows Azure, SQL Azure, App Fabric, Data transfers) Marketing Benefits Marketplace participation inclusion in Pinpoint listing of Microsoft partners Marketing resources Business Benefits Access to Online Sales and Financial Modeling Tools: Demo Showcase, Profitability Modeler Pre-sales and Technical Support : Partner Forums for Cloud Services, BPOS Practice Accelerator Training Benefits Training Platform with Targeted Cloud Training PARTNER REQUIREMENTS Sign Microsoft Online Services Partner Agreement (MOSPA) and complete introductory training and assessment OR Sign CRM Software Advisor (CSA) and sell at least one (1) deal in prior 18 months For renewal eligibility Demonstrated commitment to the Cloud Business through cloud services sales to continue to use IUR Annual Fee None for this program PARTNER BENEFITS Internal Use Rights BPOS - up to 250 licenses CRM Online - up to 250 licenses (available late January 2011) Windows Intune up to 25 devices (available Calendar year 2011) Windows Azure Platform - MSDN Premium Subscription (Silver Competency) - Cloud Essentials Pack Benefit (H1 Calendar Year 2011) Earned Silver Competency and Related Microsoft Partner Network Competency Benefits Marketing Benefits Marketplace Prioritization featured in Pinpoint partner listings Cloud Accelerate Badge Marketing Resources Business Benefits Pre-sales & Technical Support: 20 additional Advisory Hours, Partner Forums, BPOS Practice Accelerator Online Sales Tools: Demo Showcase Financial Modeling Tools: Profitability Modeler Local Subsidiary Engagement Training Platform: Targeting Cloud Training Cloud Services Roadmap PARTNER REQUIREMENTS Sign Microsoft Online Services Partner Agreement (MOSPA) and complete introductory training and assessment OR Sign CRM Software Advisor (CSA) AND sell at least one (1) deal in prior 18 months Three (3) Cloud customer references Three (3) Cloud deals sold for a total of 150 licenses minimum Demonstrated sales commitment to the Cloud (8 deals; 500 licenses) Training Training & Assessment (Technical; 200 level) Annual Fee $0 for competency partners; otherwise, local competency pricing applies https//www.microsoftcloudpartner.com

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Microsoft Solution Finder Solution Finder is a searchable database that holds the profiles of Microsoft Partner's business solutions, including reselling, services, independent software vendors, training providers and hardware manufacturers. Update your profile to highlight your Windows Intune online services & solution offerings. Microsoft works with our partners to offer customized solutions to fit your business needs. Solution Finder will search partner solutions and profiles based on your search criteria to find a partner whose solution can address your business challenges. https://partner.microsoft.com/global/productsolutions/40020720

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Customer Initiated:Partner Initiated (quote on behalf) : Click email link if partner initiated First time MOCP user: select region, create Windows Live ID, create customer profile Sign into MOCP using Windows Live ID Select Windows Intune & click Buy Now Proceed to shopping cart & specify/confirm quantity Identify/confirm Partner of Record Order will show $11 USD price point; SA will be detected post sale (by 2 nd billing cycle) Buys 12 month subscription Enter credit card or PO Read & sign Microsoft Online Services Agreement MOSA Confirm order details & complete purchase Sign into Partner Portal and select Windows Intune Click on Add to Quote Provide order details on behalf of customer View quote confirmation Configure customer email Sign agreement & confirm order Initiate a quote on behalf of Customer Customize email sent to Customer Sign on as a MOCP Customer Generate or Review order & identify Partner

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Customer Initiated: Sign on as a MOCP Customer Generate or Review order & identify Partner Sign agreement & confirm order Initiate a quote on behalf of Customer Customize email sent to Customer Partner Initiated (quote on behalf) :

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Sign into Microsoft Online Services Partner Sales Portal Provide Order Details Initiate an order on behalf of Customer Customize email sent to Customer Enter # of licenses Partner ID will be pre- populated, ensuring that partner will be Partner of Record for the customer purchase Note: full retail price ($11 USD) will be shown to customer; SA discounts will be applied post-purchase after Microsoft verifies coverage, typically in 2nd billing cycle 31 Select Windows Intune and click Add to Quote 2 Click Create Customer Email to proceed to next step

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Initiate an order on behalf of Customer Customize email sent to Customer View Quote Confirmation 1 Configure Customer Email Template Email template will open automatically in your email client Enter customer email address, and configure the email body as needed Customer will receive the email from you directly (not Microsoft) 2 Shows the link that customer will use to access the order (Link can be reused for marketing campaigns) Send to email to customer

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Customer reviews order in Shopping Cart and may make adjustments Partner of Record field is pre-populated Customer receives email from Partner and clicks on link to view order Signs onto MOCP using Windows Live ID* First-time MOCP users will need to pick region and create MOCP customer profile Customer then proceeds to sign agreement, confirm order, and pay Customer to Review and Confirm Order Customer to Click Order Link and Sign into MOCP 12 * ID needs to be associated with an e-mail account the customer will monitor purchase confirmation and other important info will be sent to that address

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Customer Initiated:Partner Initiated (order on behalf) : Sign agreement & confirm order Initiate an order on behalf of Customer Customize email sent to Customer Sign on as a MOCP Customer Generate or Review order & identify Partner

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First-time MOCP User: Repeat MOCP User: Sign in using Windows Live ID* * ID needs to be associated with an e-mail account the customer will monitor purchase confirmation and other important info will be sent to that address Select Region from Drop-down list 1 Sign in using a Windows Live ID* 2 Create MOCP Customer Profile 3 (Create new Windows Live ID if needed) Generate or Review order & identify Partner Sign on as a MOCP Customer Sign agreement & confirm order Proceed to services tab

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Generate or Review order & identify Partner Sign on as a MOCP Customer Sign agreement & confirm order Select Windows Intune & Buy Now 1 Proceed to Shopping Cart & Quantify 2 Identify Partner of Record 3 Specify number of licenses Note: Order shows up with retail pricing ($11 USD); discounts for existing SA customers applied post- purchase as a credit on 2 nd billing cycle Buys 12 month subscription Identify/confirm Partner of Record Proceed to checkout

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Enter Payment Option & Info 1 Read and Sign Online Agreement 2 Confirm Order & Purchase 3 Generate or Review order & identify Partner Sign on as a MOCP Customer Sign agreement & confirm order Enter credit card or PO Read & sign Microsoft Online Services Agreement MOSA Confirm order details & complete purchase Note: Order processing is not complete until final review & confirmation by Customer BACK

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