next steps to monetise the -...
TRANSCRIPT
Christian LongstaffCloud Ambassador Microsoft Australia
Martin Gregory Business Transformation MG365
Next steps to monetise the cloud opportunity
Make the Cloud Profitable For You
What is your differentiated value?
How can you increase your market share?
What will your sales motion look like?
What will you monetise as your own annuity?
What other products will you offer to increase revenue per user?
Don’t
underestimate
the CHANGE
In 30 seconds? 3 things NOT to do
BE PROACTIVE
Don’t WAIT for
your vendor to
give it to you
Don’t ASSUME
your customer
is yours
Step 1: Understand Customer
Step 1: Understand CustomerWHAT Customers are saying?
Step 2: Lead with Cloud, Close with Hybrid
WHAT Partners have been doing?
Step 2 Lead with Cloud, Close with Hybrid
Your Market, Your Business, Your Urgency
Your Market, Your Business, Your Urgency
Key Questions
1. Where is your market?
2. How fast is it moving?
3. What are your strengths?
4. How fast do you move?
______________________________
What is your best strategy?
WHAT Partners have been doing?
Step 2 Lead with Cloud, Close with Hybrid
Step 3: CHANGE
© IDC Visit us at IDC.com and follow us on Twitter:
@IDC
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© IDC Visit us at IDC.com and follow us on Twitter:
@IDC
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Step 3: CHANGE
people
selling
marketing
cash flow
solutions
customersstructure
competitionvalue proposition
processes
Step 4: Make Intentional Decisions
Focus on
strengths when
building your
Cloud business
Step 4 Make Intentional Decisions
Plan you P&L
carefully
HOW? Successfully Integrate Cloud Sales
7 Cloud Business Model Essentials
Step 5: Understand Who buys Cloud and HOW they Buy It
Step 5 Understand Who buys Cloud and HOW they Buy ItCustomers are Different
Step 5 Understand Who buys Cloud and HOW they Buy ItDeals are Different
Gartner research with 503 IT, LOB and marketing managers in U.S. China and Europe (March 2013)
Step 6: What do you want?
Keep your trusted advisor status
Customer Traction
Revisit past projects deemed too expensive
Reducing share of wallet with CIO41% of Technology Spending outside of IT 2013 up from 38% in 2012
New Decision Makers
HOW? New Existing Customers
Gartner research with 503 IT, LOB and marketing managers in U.S. China and Europe (March 2013)
2.4X
HOW? New Customers
Strong Value
Proposition
is essential
Customer
Attraction
Thinking
and Acting
Vertical
Right Sales
Force talking
to the right
customers
2.4X
HOW? Customer Lifetime Value
Attach Package
Fill out the
gaps
Look for
ongoing
customer
touch
2.4XFaster growth*
Growth
Cloud partner = 26.9%
Others = 11.1%
1.6XGross profit
Gross profit %
Cloud partner = 52.3%
Others = 31.8%
HOW? Increase Profitability
Reusable
IP
Efficiency
and
automation
Step 7: Ask questions
Key Questions to help your HOW?What goals can I set for my
business in the next year?How will the shift to the Cloud
affect my revenue streams?
Do your customers know
about your value proposition?
What aspects of your value
proposition need the most
development?
Does the Cloud change how you
currently price or bundle your
offerings?
What existing services can you
leverage for Cloud customers?
How will you develop services to
create an offering set: partnering,
internal investment…?
Are you currently committing the
right resources in the right
amounts to marketing?
How will you ensure you successfully
develop your Cloud marketing plan
in the next 30 days?
Call to Action
Visit the Microsoft Showcase to learn about the resources from Microsoft to help your grow your business
TRANSFORMER (3 days): Business Model Transformation Workshop and Execution ConsultingYou will finish this three day TRANSFORMER engagement with packaged solutions that match your customers’
needs and an integrated sales and marketing plan to win in the Cloud
“This session is an investment for the future growth of your business “
WORKSHOP (1 day): Cloud Business Transformation WorkshopIf you need to understand the business model implications of recurring revenue and operating in a services-
based world, this one day Business Model Transformation Workshop is right for you and your leadership team
Helping Partners Build a Profitable Cloud Businesswww.MG365.com.au