from e-commerce to e-marketplace
TRANSCRIPT
From e-commerce to e-marketplace
The Smart Procurement Conference Tuesday 12 May 2015 Carsten Schmidt
ShipServ is the world’s leading maritime e-marketplace
We help shipping companies buy the products they need and cut costs.
We help suppliers win new business and retain existing customers.
We improve efficiency across the whole marine supply chain.
So, where does digitalisation start?
Knowledge E-marketplace - The analogue world, digitally empowered
- Consolidated all business functionalities
Physical values Analogue - Fax - Phone - Letter
Analogue World
The e-future of the maritime industry
Digital values Internet – early ShipServ - Email - Homepage brochure
Transaction E-commerce – ShipServ Tradenet - One-to-one - Digital business transactions
Information E-business – ShipServ Pages - One-to-many
- - Digital business communication
Buyers Google you when speaking on the phone
Anyone can say anything, and see it online
ShipServ Pages is the buyer´s no. 1 source for
checking out a supplier
ShipServ Pages combines
what you say
what you do
what others say you do
ShipServ Pages is your platform for references
and review
ShipServ Pages is the new first-impression
Search Engine Logic
0-5 star rating system based upon trading activity and verifiable feedback
What others say about them… Reviews from buyers verified as having used this supplier
What they actually do… See who else uses this supplier and how many orders they have won
What others say about them… Claims of authorised agent or OEM spares status are verified by the manufacturer
What they say they do… Link to their detailed profile on Pages
Evidence of Supplier Level of Quality
NEW SHIPSERV SUPPLIER REPORT
MEASURE AND MANAGE YOUR BUSINESS
Supplier Insight Report – version 3
Objectives of the Supplier Insight Report since its launch: 1. Report on performance 2. Provide data for sound decision making 3. One place for all information important to supplier companies
• This version is a considerable upgrade • Adding in decision support information for first time and a more visual
representation of issues and opportunities • Structured around sales funnel
Track business status and development Performance reviews Analysis and decision support
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Get more RFQs - example
Improve quote rate & analyse wins - example
Time vs. win/loss - example
Price vs. win/loss - example
Analysis per Buyer Company - example
Business case tool and ROI on investments
