fedex ebusiness & ecommerce solutions nisar ahmed khan fedex express delivered by technology
TRANSCRIPT
FedExeBusiness &eCommerceSolutions
Nisar Ahmed KHAN
FedEx Express
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Overview
• FedEx Overview
• IT in FedEx
• eBusiness Tools
• eCommerce Solutions
• Case Study - Condor
• Conclusion
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What is FedEx?
“Airline of the Internet”
“An Information Technology company that just happens to have hundreds of planes…”
Source IBM
Source Wired Magazine. Dec’98
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Time-definite expressdelivery
Small-package grounddelivery
Exclusive-use, expedited,Door-to-door delivery
Organisation Structure
Regional LTL Carrier Consolidated sales, marketingAnd information technology
Copy Printing & Document Solutions
Freight Forwarder, Customs Brokerage
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• World’s largest Express transportation company
• FedEx is a $29-billion corporation
• Connecting 90% of the World’s GDP in 24-48 hours.
• 220 countries served
• 250,000 employees worldwide
• 674 aircraft
• Average Daily Volume of 6 Million Packages
About FedEx
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1979 : Cosmos (CRM)1984 : Powership (off-line shipping application)1994 : FedEx.com1997 : FedEx Ship Manager (online shipping application)2000 : FedEx Global Trade Manager2002 : FedEx InSight2003: FedEx Invoice Online, FedEx Supply Chain Manager2004: FedEx XML APIs
Technology History
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Physical NetworkVirtual Network
Eth
ern
et
Eth
ern
et
Eth
ern
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Ethernet
InterNet
Compuserve
SITA
Production
- DMZ -
WAN
Other VANS
Interconnects
172.26.44.33
FedEx Net
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Simple Tracking Example
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Applications Portfolio
eBusiness ToolsEnable you to automate shipping processes with tools that meet your needs
eCommerce SolutionsEnable you to trade online with integrated FedEx shipping capabilities
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FedEx Ship Manager @fedex.com™ Web based on-line shipping application
FedEx Ship Manager Software™ PC based off-line shipping application
FedEx Ship Manager Server™Back-end shipping engine
AWB
Comm. Invoice
Order Courier
Tracking
Reports
PC
eBusiness Tools
Overview
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eBusiness Tools
FedEx Ship Manager @ fedex.com
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Fedex.com FACTS
• 15 million unique visitors monthly
• 3 million tracking requests daily
• 15 million packages shipped monthly
eBusiness Tools
FedEx Ship Manager @ fedex.com
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eBusiness Tools
FedEx Ship Manager Software
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FedEx® Ship ManagerServerPowerful high-volumeMulti-sites shipping software
FedEx® Ship ManagerWebClientBrowser-based interfaceMulti-user and network environments
eBusiness Tools
FedEx Ship Manager Server
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eBusiness Solutions
FedEx Insight
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eBusiness Solutions
FedEx Global Trade Manager
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Advantages: Saves time and effort
Information is always up to date
Store product profiles: No need to re-type information
Library: Go directly to the right documents needed
eBusiness Solutions
FedEx Global Trade Manager
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FedEx® Ship Manager API’sSolution designed for companies who want to seamlessly integrate FedEx shipping and tracking functionality into their website, e-commerce environment, intranet or other online systems.
FedExNetSM
Solution designed to support shipping related data transfers for high volume shippers operating within the larger network of partners and suppliers.
eCommerce Solutions
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FedEx API Server FedEx Server
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Customer’s Computer(PC, Web Server, etc.)
Internet
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FSM API’s
Transactions flow from customer’s computer over the Internet to FedEx. The data is decrypted and routed to the appropriate server within FedEx. The response is then encrypted and sent back.
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eCommerce Solutions
FedEx Ship Manager APIs
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FedExNetSM
FedEx’s own private value added network
EDI-based
Business-to-business data exchange
Shipping, tracking and invoicing data
eCommerce Solutions
FedExNet
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Company Profile: Condor is an Airfreight Forwarder based at London Heathrow Airport
Core Business: • Stocking and shipping time sensitive audio and electronic car parts
worldwide• Return and exchange programme.
eBusiness Case StudyCondor
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eBusiness Case StudyCondor
Solution:
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Mark Foard, Operations Manager at Condor, said:
“Together, FedEx and Condor have designed a high-tech, forward thinking package that gives us complete control of stock management and shipping. We’ve moved from originally being manual to automated, and then integrated. It’s very simple, proven to work, cost effective, and time saving. It’s been a very exciting project to work on”.
eBusiness Case Study
Condor
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Thank You!