eric andrews - resume
TRANSCRIPT
Eric Andrews 11897 Archer Hill Rd – Randolph, NY 14772 | [email protected] | (716) 969-‐7836
Work-‐Related Experience Intern, Chautauqua Institution, Chautauqua, NY May 2014 – August 2014
• Installed and troubleshot problems with hardware and software, and worked with extensive networking affecting multiple departments throughout the organization.
• Worked side-‐by-‐side with the I.T Director to improve the way processes in the I.T department are performed.
Intern, McInnes Rolled Rings, Erie, PA October 2013 – April 2014
• Hired as an intern to assist on the implementation of an Enterprise Resource Planning system. • Researched and contacted potential ERP vendors as to establish a presence in the process of the ERP upgrade. • Worked with the I.T Director to gather information to present to top management regarding new software implementation.
Intern, Blackstone-‐Ney Ultrasonics, Jamestown, NY July 2012 – April 2013
• Ran end-‐of-‐month reports for the cost accountant for various accounts, such as Cost of Goods Sold, Inventory, Finished Goods, Work in Process and Raw Materials.
• Worked with the head of the I.T. Department to implement new technology, and to improve technology that was currently being used throughout the organization.
Education and Certifications Penn State Behrend, Erie, PA : B.S. in Management Information Systems, Business Analyst Option 3.34 Cumulative GPA
• Fall 2012 -‐ December 2014 • Dean’s List Fall 2013 – Fall 2014 • SAP Certification
Jamestown Community College, Jamestown, NY : A.S. in Business Administration 3.32 Cumulative GPA • Fall 2011 -‐ Spring 2012 • Dean’s List Fall 2011
Technical Experience Software Hardware
• Adobe Photoshop and Dreamweaver • Cognos: Impromptu, Powerplay, Transformer • IBM AS 400 • Microsoft: Access, Excel, Outlook, Power Point, Project,
Visio, Visual Studio, Word • Reporting with: Crystal Reports, Monarch, and Visual Cut • Tableau Business Intelligence Software
• e-‐Register Machines • Printer troubleshooting (Dell, HP, Samsung, Xerox, etc...) • VOIP and Non-‐VOIP phones used in a business
environment • Windows and Macintosh computers and operating
systems
Network • Networking switches involving Fiber internet • TCP/IP Based Networking • Termination of CAT-‐5 cable
Academic ExperienceBusiness Intelligence– Suggested and implemented improvements to managerial reports for a company SAP Certification Classes
• ERP and Business Process • Purchasing and Materials Management
• E-‐Business (dealt with SAP CRM) • Operations Planning and Control
Supply Chain Information Systems with Oracle ERP and Business Process Systems Analysis – Analyzed a potential information system for a company Web Design -‐ Built a website for a Non-‐Profit company Introduction to C# Programming Understanding of SQL, HTML, C#, and Visual Basic programming languages