Eric Andrews - Resume

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1. EricAndrews 11897ArcherHillRdRandolph,NY14772|eric.michael2011@gmail.com|(716)969-7836 Work-RelatedExperience Intern,ChautauquaInstitution,Chautauqua,NY May2014August2014 Installedandtroubleshotproblemswithhardwareandsoftware,andworkedwithextensivenetworkingaffectingmultiple departmentsthroughouttheorganization. Workedside-by-sidewiththeI.TDirectortoimprovethewayprocessesintheI.Tdepartmentareperformed. Intern,McInnesRolledRings,Erie,PA October2013April2014 HiredasaninterntoassistontheimplementationofanEnterpriseResourcePlanningsystem. ResearchedandcontactedpotentialERPvendorsastoestablishapresenceintheprocessoftheERPupgrade. WorkedwiththeI.TDirectortogatherinformationtopresenttotopmanagementregardingnewsoftwareimplementation. Intern,Blackstone-NeyUltrasonics,Jamestown,NY July2012April2013 Ranend-of-monthreportsforthecostaccountantforvariousaccounts,suchasCostofGoodsSold,Inventory,FinishedGoods, WorkinProcessandRawMaterials. WorkedwiththeheadoftheI.T.Departmenttoimplementnewtechnology,andtoimprovetechnologythatwascurrently beingusedthroughouttheorganization. EducationandCertifications PennStateBehrend,Erie,PA:B.S.inManagementInformationSystems,BusinessAnalystOption 3.34CumulativeGPA Fall2012-December2014 DeansListFall2013Fall2014 SAPCertification JamestownCommunityCollege,Jamestown,NY:A.S.inBusinessAdministration 3.32CumulativeGPA Fall2011-Spring2012 DeansListFall2011 TechnicalExperience Software Hardware AdobePhotoshopandDreamweaver Cognos:Impromptu,Powerplay,Transformer IBMAS400 Microsoft:Access,Excel,Outlook,PowerPoint,Project, Visio,VisualStudio,Word Reportingwith:CrystalReports,Monarch,andVisualCut TableauBusinessIntelligenceSoftware e-RegisterMachines Printertroubleshooting(Dell,HP,Samsung,Xerox,etc...) VOIPandNon-VOIPphonesusedinabusiness environment WindowsandMacintoshcomputersandoperating systems Network NetworkingswitchesinvolvingFiberinternet TCP/IPBasedNetworking TerminationofCAT-5cable AcademicExperience BusinessIntelligenceSuggestedandimplementedimprovementstomanagerialreportsforacompany SAPCertificationClasses ERPandBusinessProcess PurchasingandMaterialsManagement E-Business(dealtwithSAPCRM) OperationsPlanningandControl SupplyChainInformationSystemswithOracle ERPandBusinessProcess SystemsAnalysisAnalyzedapotentialinformationsystemforacompany WebDesign-BuiltawebsiteforaNon-Profitcompany IntroductiontoC#Programming UnderstandingofSQL,HTML,C#,andVisualBasicprogramminglanguages