docflow profile

SOLUZIONI AGILI PER IMPRESE AGILI www.docflow.com

[DOCFLOW ITALIA:Collaborative Applications]


OUR VISION: TWO WORLDS TO INTEGRATE

80% OF THE NON-TRANSACTIONAL PROCESSES RELY ON DESTRUCTURED INFORMATION (I.E. NON ANALYTICAL DATA). THESE ARE LABOR INTENSIVE PROCESSES, POORLY SUPPORTED BY ERPs AND HIGHLY SUBJECT TO EXCEPTIONS. PEOPLE TRY TO “COPE” WITH THEM BY USING “ANY” MEANS (PHONE, EMAIL , POST-IT, MEETINGS, NERVOUS BREAKDOWN, ECC.).

Data & Analytics

Transactional

20%

Undefined OutputDynamic Processes

Documents & Unstructuredinformation

80%


Business Processes

ANALITICAL DATA UNSTRUCTURED INFORMATION

STRUCTURED & STANDARD FLEXIBLE & AD HOC

CENTRALIZED DISTRIBUITED

SPECIALIZED USERS OCCASIONAL USER

REAL TIME TRANSACTIONS LONG TIME RESPONSES

ER

P EC

M/B

PM

COMPLEMENTING THE ERP WITHUSER-CENTRIC TECHNOLOGIES

OUR VISION: TWO WORLDS TO INTEGRATE


OUR VISION: THREE PILLARS

DocFlow

TECNOLOGY

COLLABORATIVE PROCESS

COMPLIANCE

• Enterprise Content Management• Business Project Management• Imaging & Text Mining• Enterprise Application Integration• …

B2B process & document automationCorrespondence trackingProcedures and exception management

Digital document regulationsRecord ManagementeGovernmentCompliance, Governance, Regulatory e Investor Relations


TECHNOLOGY PARTNERS

DocFlow runs its solutions and services on World-class technologiesand products, ensuring long-term availability.

In DocFlow reside specific competencies and deep skills on thesetechnologies and products, in order to support the Customers’ needsin complete authonomy


OUR APPROACH

WE DO PROJECTS

–We shape and organize Business Processes using BusinessProcesses Management and Case Management Technologies–We design solutions to help managing destructured information–We build collaborative intranets and knowledge portals–We support our Clients in digitalizing their processes–We update them to changes in Norms and Regulations so thatyou don’t have to worry about that


WE DO CONSULTING- For defining strategies that help Knowledge and Collaboration to emerge- For analysing processes and defining compliance models- For using electronic documents in any business environment, including highly regulated ones

WE DO CLOUD- Our solutions can be used from our farms- You use them and we keep them running efficiently- We update them to changes in Norms and Regulationsso that you don’t have to worry about that

OUR APPROACH


OUR APPROACH: COLLABORATIVE PROCESSWe all agree that almost 80% of availableInformation is not structured, document basedand scarcely supported by InformationTechnologyBut few realize that this implies that about 80% ofcollaborative processes are document based andscarcely supported by Traditional Systems likeERPs.

–We see that Traditional Systems sustain onlyproducer/consumer collaborative processes–We see lots of Peer-to-Peer processes whereworkflow instability and content (de)structure keeptraditional applications away and employeesalone.–A Content-Enabled Application Generation isthe answer


OUR SPECIALIZATION: CONTENT-ENABLED APPLICATIONS

DocFlow applications refer to Extended Enterprise model,where boundaries among business players are not so well-defined.

Regardless the company they belong to, people shareInformation and operate around the same “place” driven bythe “most interested in doing that” principle, andsynchronized by workflows.

Everyone acts in respect to personal grants, security policy,at one of the following level:

•Intimacy Level: powerful participation to collaborative processes, wide access to official, confidential and work-in-progress contents

Suppliers

CustomersEmployees

Intimacylevel

Confidentialitylevel

Officialitylevel

Company

Extended Enterprise

•Confidential Level:participation to some tasks of collaborative processes, full access to related confidentialcontents.

•Official Level:participation to some tasks of collaborative processes, accessing only to “officially approved” contents


FABIO DEGLI ESPOSTICIO, SEA AEROPORTI DI MILANO

USING DOCFLOW TECNOLOGIESALLOWED US TO AUTOMATE A LARGENUMBER OF COLLABORATIVEPROCESSES AND TO PROJECT OUR HR& ORGANIZATION DEPARTMENTTOWARDS A “PAPERLESS” FUTURE.

SELECTED REFERENCES


MASSIMO PERNIGOTTICIO, EDISON

THANKS TO DOCFLOW SOLUTIONS,EDISON USES A DEVELOPMENTAPPROACH BASED ON CONTINUOUSIMPROVEMENT. THIS IS IMPOSSIBLEWITH OTHER TECHNOLOGIES.

SELECTED REFERENCES


NICOLA RIVEZZICIO, METROPOLITANA MILANESE

THE PROJECT CONDUCTED BYDOCFLOW IS AN EXAMPLE OF HOWPROCESSES CAN BE INNOVATED, FIRSTOF ALL BY MAKING THEM MOREEFFICIENT. CONSIDERING OURPROCESS OF DESIGN ANDENGINEERING, WE DRAMMATICALLYREDUCED THE TIME NECESSARY TOHANDLE THE DOCUMENTATION,ALLOWING US TO FULLY MONITOR THEWHOLE PROCESS.

SELECTED REFERENCES


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