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DHL EXPRESS

SERVICE & RATE GUIDE 2018 CHINAPlease click the menu below to go directly to the information you are looking for.

The international specialistsPage 2

ServicesPage 3

How to ship with DHL ExpressPage 8

Shipping tools 2

Zones and rates Page 13

THE INTERNATIONAL SPECIALISTS

DHL Service & Rate Guide 2018: China 2

DHL Express is the global market leader and specialist

in international shipping and courier delivery services,

and we’ve been building and continuously improving

our service for more than 45 years. Key to our success

is the strength of our global network, spanning more

than 220 countries and territories, in which some

90,000 employees provide services to more than

2.5 million customers.

What really sets us apart is the international shipping

expertise of our people. Their knowledge, coupled

with their passion and ‘can-do’ attitude, delivers

a truly world-class service and ensures that your

shipments get to their destination securely and as

quickly as possible.

Their expertise has been further enhanced recently

as a result of all our employees participating in the

company’s award-winning Certified International

Specialists (CIS) engagement and development

program.

This guide enables you to find out how DHL Express

can help you with your international shipping needs,

and to see what best fits your needs from our wide

range of products and services. Should you have any

questions, please get in touch with your DHL Account

Manager or visit us at cn.dhl.com.

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

http://www.cn.dhl.com/en.html

DHL Service & Rate Guide 2018: China

SERVICES3

EXPORT SERVICES DHL Express Worldwide

Our most popular product, DHL Express Worldwide, offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1,000kg.

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company.

DHL Express 12:00

With DHL Express 12:00 you will receive your shipments

before 12 noon on the next possible business day. DHL

Express 12:00 offers a money-back guarantee and allows for

heavier pieces up to 70kg and shipments up to 300kg.

DHL Express 9:00 (10:30 to the USA)

Our premium time-definite service offers a delivery before

9:00 (10:30 to the USA) on lanes that guarantee either a

next or second business day delivery. DHL Express 9:00 is

offered to the majority of business centers in Europe, the

Middle East, Africa, Asia and the Americas. DHL Express 9:00

features a money-back guarantee and is suitable for pieces

up to 30kg and shipments up to 300kg.

All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually

every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our

services offer full track-and-trace visibility so you always know where your shipments are.

Our international services at a glance

DHL Express Worldwide

DHL Express 12:00DHL Express 9:00 (10:30 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Delivery before 9:00 (10:30 to the USA) on the next possible business day

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 92 28

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum piece dimensions (L x W x H) 120 x 80 x 80cm† 120 x 80 x 80cm† 120 x 80 x 80cm†

Pallets accepted Yes No No

Maximum pallet weight 1,000kg n/a n/a

Maximum shipment weight 1,000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm n/a n/a

*Additional terms and conditions apply – see cn.dhl.com/en/express. for details.†Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

Export services Import services Domestic services Optional services Surcharges Customs services


http://www.cn.dhl.com/en/express.html


SERVICES4


IMPORT SERVICES With our DHL Express Worldwide Import product, you can

import shipments from over 200 countries/territories in the

world. This is more than any other express delivery company

can offer. What’s more, customers in, say, the USA can order

an import from China not just to the USA, but to other

destinations as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,

and able to manage all aspects of your imports in a very

simple way.

If you need a faster delivery, our DHL Express 12:00 is

available for import as well. You can order an import from

another country/territory, to be delivered to your country/

territory or any other destination, by using our dedicated

electronic shipping solution for imports. You will have one

account number, one invoice in a single currency and a fixed

price that means you know exactly what you will pay.

DOMESTIC SERVICESIf you want to ship documents or goods within your own

country/territory, we can offer our DHL Time Definite

Domestic products with delivery time guarantees by the end

of the next possible business day.



SERVICES5


OPTIONAL SERVICES DHL Express offers a wide range of optional services – from

non-standard deliveries and billing options to climate

neutral shipping. In this way, we give you the flexibility to

choose the service that best fits your needs when using our

express delivery services worldwide.

Duties and Taxes Paid View charges

To make exporting your shipment even easier, DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination, rather

than the receiver of the shipment being billed. Charges

apply whenever the shipper requests that duties, taxes or

other regulatory fees be paid outside of the destination

country/territory.

Dedicated Pickup View charges

If your business needs a dedicated vehicle to collect unusual

shipments we can arrange this for you.

Shipment Preparation View charges

This is a convenient, fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation. DHL manages the entire process of waybill

preparation, content selection, labelling and packaging,

then sends the shipments to the designated domestic or

international business addresses.

Shipment Insurance View charges

We recommend this comprehensive protection for your

valuable or personal shipments, giving you peace of mind in

the unlikely event of physical damage or loss.

Extended Liability View charges

If you are sending valuable documents such as passports,

visa applications or regulatory certificates you can extend

the DHL standard liability with this service. It provides

coverage and compensation in the case of loss or damage.

Direct Signature View charges

If you are sending sensitive documents or high value

contents you can request DHL to obtain a direct signature

from the consignee or a representative at the delivery

address. DHL will ensure your shipment is not re-directed,

or delivered at an alternative address.

GoGreen Climate Neutral View charges

This service is for customers who need a reliable method to

calculate their annual carbon emissions at a shipment level

and subsequently offset these emissions through approved

environmental programs. The whole process is verified

annually by an independent body accredited by the

United Nations.

Shipment Intercept View charges

At Shipper’s request, an order change to hold the shipment

/piece at the next opportunity, to re-route the shipment /

piece to a different delivery address, or to recall the

shipment /piece to Shipper at origin, after it has been

picked-up and is already in transit.

For a full list of optional services, please visit the website at cn.dhl.com/optional_services


http://www.cn.dhl.com/en/express/optional_services.html


SERVICES6


SURCHARGES In order to maintain a consistently high level of service, in

specific circumstances DHL Express levies a surcharge for

exceptional activities, ensuring that these surcharges are fair

for all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment and any transportation related surcharges.

It is derived from publicly available fuel oil indices that

are also shown on the DHL Express website at cn.dhl.com/

fuelsurcharge. The charge is calibrated every month to

the oil price that was current two months prior to the

billing month. The Fuel Surcharge applies to domestic and

international shipments.

Remote Area View charges

This surcharge applies when a shipment is collected from or

delivered to a location that is distant or difficult to serve.

The Remote Area surcharge applies to international and

domestic shipments.

Oversize Piece View charges

This fixed surcharge applies to any piece, including a pallet,

that exceeds the scale weight of 70kg or with a single

dimension in excess of 120cm. The Oversize Piece surcharge

applies to domestic and international shipments.

Non-Stackable Pallet View charges

This fixed surcharge is applied to any pallet within a

shipment that is not stackable either on request by the

shipper, or because of its shape, packaging or content. The

Non-Stackable Pallet surcharge applies to domestic and


Dangerous Goods View charges

This surcharge is applied to any shipment that contains

substances or commodities that are classified as hazardous.

Dangerous Goods surcharges apply to domestic and


Lithium Batteries View charges

A surcharge may apply per shipment when the handling

and transportation of shipments involves Lithium Ion or

Lithium Metal batteries compliant with the appropriate IATA

Packing Instructions 966, 967, 969 and 970, Section II.

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at

the destination to determine the correct address. The

Address Correction surcharge applies to domestic and


Data Entry View charges

This fixed surcharge applies for each shipment consigned

with non-electronic, paper based manual waybills. Electronic

shipping documentation incurs no additional charges.

Security Charges View charges

Additional surcharges may apply when shipping from or to

a destination country/territory where DHL is operating at

elevated risk due to continuous state of war, civil unrest, or

continuous threats from terrorism (Elevated Risk), or when

shipping to a destination country/territory that is subject

to trade restrictions imposed by the UN Security Council

(Restricted Destination).

For a full list of surcharges, please visit the website at cn.dhl.com/surcharges


http://www.dhl.com/en/express/shipping/shipping_advice/express_fuel_surcharge.html

http://www.dhl.com/en/express/shipping/shipping_advice/express_fuel_surcharge.html

http://www.cn.dhl.com/en/express/shipping/shipping_advice/surcharges.html


SERVICES7


CUSTOMS SERVICES DHL Express is the international specialist in shipping,

with extensive knowledge and experience of dealing with

customs topics worldwide. For your peace of mind, we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes. By making

sure that clearance is a smooth and efficient process, we

ensure your shipments arrive as quickly as possible, and

leave you free to focus on your core business. With our

online tool (tas.dhl.com) we provide essential customs

information to help you prepare your shipments.

Disbursement View charges

At the receiver’s request, DHL credit or cash is used to fund

the clearance, duty and tax charges relating to a shipment

or piece, instead of the receiver using their own bond or

credit line. The customs process is accelerated, with DHL

making prompt payment of relevant charges while the

receiver defers payment until an agreed date.

Advance Payment View charges

This service covers any import of a non-document shipment

for which DHL advances customs duties, taxes or regulatory

charges for receivers with whom DHL has no contractual

business relation e.g. private consumers. DHL assumes the

risk of non-repayment by the receiver, for which a charge is

applied based on the credit advanced, subject to a standard

minimum.

Broker Notification View charges

At the customer’s request, DHL will provide the necessary

paperwork to the customer’s designated broker to perform

the import clearance and resume the delivery to the

final destination once the clearance is completed. DHL

is subsequently not responsible for the timeliness of the

submission to customs or for the release of the shipment.

Release to Broker View charges

At shipper or importer request, the release of a DHL Express

shipment to the customers designated customs broker of

choice. DHL will transfer the responsibility for a shipment

and related customs documentation to the customer’s

nominated broker for clearance and last mile delivery.

Bonded Storage View charges

Storage charges apply when the shipment cannot be

released by customs due to inaccurate or missing paperwork.

These charges take effect three days after the shipment

arrival date or the broker notification, whichever is later.

The charge applies to the duty and taxes payer.

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move

non-document foreign-origin goods to a location other than

the regular DHL gateway at destination. Bonded Transit is

normally operated within a country/territory or customs

union, and is necessary prior to final clearance by the

importer or designated broker. Bonded Transit applies to

both export and import shipments whenever DHL is required

to open, manage or report any form of transfer under bond

using our own guarantee.

Export Declaration View charges

Applies in countries/territories where an export declaration

is required for shipments containing controlled commodities

or exceeding a certain value threshold or weight. Depending

on origin country/territory, shippers that submit a

declaration online may avoid the local charge.

Multiline Entry View charges

The clearance of a shipment with multiple commodities or

multiple origins for the same commodity. Charges apply

when more than 5 lines are recorded on the customs

clearance, for example with different commodities or

different countries/territories of manufacture. The charge

applies to the duty and taxes payer.

For a full list of customs services, please visit the website at cn.dhl.com/customs_services


https://tas.dhl.com/tas/servlet/login

http://www.cn.dhl.com/en/express/customs_support/customs_services.html


HOW TO SHIP WITH DHL EXPRESS

8

PREPARING YOUR SHIPMENTShipment weight

If you are sending a large but lightweight shipment, where

its volumetric weight exceeds its actual weight, the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft. This is a standard IATA method. To

calculate the volumetric weight of your shipment, simply

multiply the length by height by width in centimetres, then

divide the total sum by 5,000.

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece. This will enable the successful movement of your

shipment through the DHL network. Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery. Your shipment may also

need to be accompanied by customs documentation, such

as a commercial or proforma invoice, as well as additional

paperwork depending on the contents and value of the

shipment and the destination you are sending to.

Invoice

A commercial or proforma invoice is required when

sending non-document shipments to countries and

territories outside your origin country/territory or customs

union. This is essentially a declaration containing all the

details of a transaction and is used by customs authorities

to assess if duties or taxes are payable. A commercial invoice

is used when goods are part of a commercial transaction

or intended for resale. A proforma invoice is used when

sending goods of no commercial value (for example, when

sending samples).

Height

WidthLength

Preparing your shipment Packaging your shipment Paying for your shipment




9

Your invoice will require the following details:

1 Bank details

These are the bank details that will be used for the

transaction between the seller and buyer. These details are

not required for non-commercial/proforma invoices.

2 Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays. Descriptions should include the

items, how many there are, what they are made of, and

what they will be used for. For example, describing items

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs

classification, safety and security reasons.

3 Commodity code

This is the product identification code used by the exporting

country/territory to classify the goods to be exported. It

assists clearance and avoids delays.

4 Country/Territory of manufacture/origin

This relates to the place of manufacture, not the country/

territory of export. If items are manufactured in more than

one country/territory, please list the origins.

5 Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected. The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements.

6 Type of export

The options are: (1) Permanent; (2) Temporary; and

(3) Repair & Return.

7 Incoterms

Insert the Incoterm that best describes the terms of the

transaction. For example, DAP (Delivered At Place).

8 Reason for export

This could be: For Sale; For Repair; After Repair; Gift;

Sample; Personal Use Not For Resale; Replacement;

Intercompany Transfer; or Personal Effects.


ExporterTax ID/VAT No:

Commercial Invoice

Bank details Date:

Waybill number:

Invoice no:

Exporter code:

Importer (Bill to): Receiver if different from Importer

Tax ID/VAT No:

Shipment reference:

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country/Territory of manufacture/origin

Freight:

Insurance:

Total declared value/currency: Total net weight/ kg(s)

Total Pieces Total gross weight/ kg(s)

Type of export:

Incoterms:

Reason for export:

I/We hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company: Signature:

Company stamp

1

2 3 4

5

6

7

8




10


PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely

through the DHL Express global network, it is important that

they are packaged and labeled correctly.

Packaging guidelines

n If you are re-using envelopes or boxes, please ensure that

old labels and markings are removed.

n Securely fix the waybill to the shipment. The waybill can

be thought of as the shipment’s airline ticket and it will

delay delivery if it becomes separated from your shipment.

n The barcodes on the waybill are scanned at numerous points

during your shipment’s journey. Please ensure the barcode

is flat and not covered by tape, shrinkwrap or strapping.

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes.

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes.

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There should not

be any possibility of the contents piercing the packaging.

n Any individual pieces over 70kg should be placed on a

pallet. If you are sending a multi-piece shipment, it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet.

DHL packaging

We offer a range of high-quality DHL-branded packaging

items, suitable for shipping items of all shapes and sizes.

The items available include:

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information on the range of packaging available,

please contact your DHL Account Manager or local Customer

Service team.

Prohibited and Restricted Goods

Prohibited Items

The following items will NOT be accepted for carriage

by DHL. This list includes items which are prohibited for

carriage by any law, regulation or statute of any federal,

state or local government of any country/territory from, to

or through which the items may be carried. For international

carriage there may be additional prohibited items specified

by the country/territory of destination. DHL may at its sole

discretion refuse to carry other items not listed below.

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash (legal tender – bank notes, currency notes and coins)

n Complete firearms, ammunition, explosives / explosive

devices

n Human remains or ashes

n Hunting (animal) trophies, animal parts such as ivory

and sharks fin, animal remains or ashes, or animal by-

products and derived products not intended for human

consumption, prohibited for movement by the CITES

Convention and/or local law

n Illegal goods, such as counterfeit goods and narcotics

n Live animals (including but not limited to mammals,

reptiles, fish, invertebrates, amphibians, birds, insects,

larvae and pupae)

n Loose lithium metal batteries under IATA PI968 section II

n Loose precious and semi-precious stones (cut or un-cut,

polished or un-polished)




11


Restricted Items

The following items will NOT be accepted for carriage unless

otherwise agreed to by DHL. To obtain such agreement a

business case will need to be conducted by DHL and the

items approved for carriage will be recorded in writing with

the Customer.

n Air guns, imitation or replica firearms, firearm parts

and replica ammunition (includes rifle butts, trigger

mechanisms, screws / bolts etc which are manufactured for

the sole purpose of creating a functional firearm)

n Antiques and works of art with a shipment value in excess

of EUR 500,000

n Banderols / Tax stickers with a shipment value in excess of

EUR 500,000

n Cigarettes and electronic cigarettes with a shipment value

in excess of EUR 500,000.

n Dangerous / hazardous goods including but not limited to

perfumes, aftershaves, aerosols, flammable substances, dry

ice, biological substances, UN classified dangerous goods

and any goods specified as such under International Air

Transport Association regulations (“IATA”), the Agreement

on Dangerous Goods by Road (“ADR”) or International

Maritime Dangerous Goods (“IMDG”) regulations.

Applicable to all shipments valued in excess of EUR

500,000

n Financial and monetary commodities – examples include

but are not limited to activated SIM cards for mobile

phones, blank or activated credit or cash dispenser cards,

blank cheques, event tickets, lottery tickets, money or

postal orders, pre-paid phone cards, tickets (blank stock),

traveller’s cheques, vouchers/tokens, unused stamps

etc. Applicable to all shipments valued in excess of EUR

500,000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5,000. The shipment must not exceed EUR 100,000

PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash, a

credit card or by bank transfer. You can open an account

with DHL Express to pay via bank transfer; and all account

customers receive invoices on a pre-determined basis. For

more details, please get in touch with a Customer Service

Advisor at your local DHL Express office or go to

dhl.com/en/express/shipping/open_account.


http://www.cn.dhl.com/en/express/shipping/open_account.html


SHIPPING TOOLS12

SHIPPING SOLUTIONS Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements. We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world. As a result, you have

more time to focus on your business.

Our electronic solutions cover online and offline options,

as well as integrated solutions. In addition, we provide

industry-specific solutions tailored for the Life Sciences and

Technology sectors. More information about our general

capabilities is provided on this page.

dhl.com

Our website provides a comprehensive guide to DHL Express

shipping services, as well as transport news, service updates

and contact details. To make doing business with us even

easier, the site features interactive tools that include online

booking, tracking and a volumetric weight calculator.

MyDHL

MyDHL gives you access to all DHL’s online capabilities. It

allows you to prepare your shipments, arrange collections,

store address details and use proactive tracking services.

You can register online at mydhl.com and benefit from

online billing solutions, eReturn and a lot more – all via a

single portal, giving you access to one or more accounts.

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries. DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function. It is a Windows-based system, which

is easy to use yet very powerful – enabling you to handle

everything from regular mailshots to multi-stage shipping

processes.

Customer shipping integration

Using EDI and XML Services enables you to incorporate

DHL’s online shipping capabilities into your own website,

warehouse or customer service application. This provides

global shipment tracking while making it faster and easier

to access information about transit times, rates and courier

bookings.

Specific solutions

DHL offers additional capabilities for businesses requiring

more specialized solutions – for example, its Medical Express

and Collect & Return services. For more information, please

contact your DHL Account Manager or local Customer

Service team.

On Demand Delivery

An innovative, easy-to-use DHL Express service designed to

improve first-time delivery performance and enhance the

customer experience, especially for private or residential

deliveries. On Demand Delivery alert messages keep DHL

Receivers informed of shipment progress and scheduled

delivery. And the On Demand Delivery website allows

Receivers to reschedule, reroute, release or conveniently

collect from a DHL Service Point. Global availability ensures

consistent service standards and a harmonized user

experience for Receivers.


https://www.mydhl.dhl.com/mydhl/appmanager/smep/customerDesktop?


ZONES AND RATES13

CALCULATE THE PRICE OF YOUR SHIPMENT

1. Decide which service best suits your needs

(see page 3 for international services and page 4

for domestic services)

2. Weigh your shipment (see page 8 and cn.dhl.com/

volumetricweight).

3. Determine the rating zone of the origin or destination

(see pages 15 and 16)

4. Find the rate using the rating zone and weight of your

shipment (see page 17 for exports and page 19 for

imports)

Optional services View explanation How we charge Additional charge

Duties and Taxes Paid Per shipment CNY 200

Dedicated Pickup Per shipment CNY 300

Shipment Preparation Per shipment CNY 30

Shipment Insurance By shipment value

International Shipment: CNY 100 or 1% of stated shipment value if higherDomestic Shipment: CNY 50 or 0.5% of stated shipment value if higher

Extended Liability Per shipment CNY 29

Direct Signature Per shipment CNY 40

GoGreen Climate Neutral By shipment weightCNY 1 per kg CNY 1 minimum per shipment

Shipment Intercept Per shipment CNY 80

OPTIONAL SERVICES

For a full list of optional services, please visit the website at cn.dhl.com/optional_services

Calculate the price of your shipment Optional services Surcharges Customs services Service capability

and rating zones Export services Import services


http://www.cn.dhl.com/en/tools/volumetric_weight_express.html

http://www.cn.dhl.com/en/tools/volumetric_weight_express.html

http://www.dhl.com/en/tools/volumetric_weight_express.html

http://www.cn.dhl.com/en/express/optional_services.html


ZONES AND RATES14



Surcharges View explanation How we charge Additional charge

Fuel Surcharge Per shipment Variable

Remote AreaPer shipmentor Per weight

CNY 3.5 per kg CNY 160 minimum per shipment

Additional Handling

Oversize piece Per pieceInternational Shipment: CNY 600 Domestic Shipment: CNY 300

Non-Stackable Pallet Per pieceInternational Shipment: CNY 1,200 Domestic Shipment: CNY 600

Dangerous Goods

Lithium Batteries Section II (PI965) Per shipment CNY 550

Lithium Batteries

Lithium Batteries Section II (966, 969) Per shipment CNY 40

Address Correction Per shipmentInternational Shipment: CNY 80 Domestic Shipment: CNY 40

Data Entry Per shipment CNY 25

Security Charges

Elevated Risk Per shipment CNY 150

Restricted Destination Per shipment CNY 210

Customs services View explanation How we charge Additional charge

Disbursement Per shipment CNY 20, or 2% of the credit advanced if higher

Advance Payment Per shipment CNY 20, or 2% of the credit advanced if higher

Broker Notification Per shipment CNY 80

Release to Broker Per shipment CNY 320

Bonded Storage Per shipment and per kg per dayCNY 50 per shipment or CNY 0.5 per kilo per day after 3 working day free storage, if higher

Bonded Transit Per shipment CNY 250

Multiline Entry Per line CNY 40 from the 6th line onwards

Export Declaration Per shipment CNY 120

CUSTOMS SERVICES

SURCHARGES

For a full list of surcharges/customs services, please visit the website at:Surcharge: cn.dhl.com/zh/surchargesCustoms services: cn.dhl.com/customs_services


http://www.cn.dhl.com/en/express/shipping/shipping_advice/surcharges.html

http://www.cn.dhl.com/en/express/customs_support/customs_services.html


ZONES AND RATES15



SERVICE CAPABILITY AND RATING ZONES

Countries/Territories ZoneDHL

Express Worldwide

DHL Express 12:00

DHL Express 9:00 Imports

Afghanistan 8 P PAlbania 9 P PAlgeria 9 P PAmerican Samoa 9 P PAndorra 7 P PAngola 9 P P PAnguilla 9 P PAntigua 9 P PArgentina 9 P P PArmenia 9 P PAruba 9 P PAustralia 5 P P P PAustria 7 P P P PAzerbaijan 9 P PBahamas 9 P PBahrain 8 P P PBangladesh 9 P P PBarbados 9 P PBelarus 9 P PBelgium 7 P P P PBelize 9 P PBenin 9 P P PBermuda 9 P PBhutan 9 P PBolivia 9 P PBonaire 9 PBosnia and Herzegovina 9 P PBotswana 9 P PBrazil 9 P P PBrunei 4 P PBulgaria 7 P P PBurkina Faso 9 P P PBurundi 9 P PCambodia 4 P PCameroon 9 P P PCanada 6 P P PCanary Islands, The 7 P PCape Verde 9 P PCayman Islands 9 P PCentral African Republic 9 P PChad 9 PChile 9 P P PColombia 9 P P P PComoros 9 P PCongo 9 P P PCongo, Democratic Rep. of 9 P P PCook Islands 9 P PCosta Rica 9 P PCote d’Ivoire 9 P P PCroatia 7 P PCuba 9 P PCuracao 9 PCyprus 7 P P PCzech Republic, The 7 P P P PDenmark 7 P P P PDjibouti 9 P PDominica 9 P PDominican Republic 9 P PEcuador 9 P doc P


Express Worldwide

DHL Express 12:00


Egypt 8 P PEl Salvador 9 PEritrea 9 P PEstonia 7 P P PEthiopia 9 P PFalkland Islands 9 P PFaroe Islands 9 P PFiji 9 P PFinland 7 P P PFrance 7 P P P PFrench Guyana 9 P PGabon 9 P P PGambia 9 P PGeorgia 9 P PGermany 7 P P P PGhana 9 P PGibraltar 7 P P PGreece 7 P P PGreenland 7 P PGrenada 9 P PGuadeloupe 9 P PGuam 9 P PGuatemala 9 P P PGuernsey 7 P P P PGuinea Republic 9 P PGuinea-Bissau 9 P PGuinea-Equatorial 9 P PGuyana (British) 9 P PHaiti 9 P PHonduras 9 P PHong Kong 1 P P P PHungary 7 P P P PIceland 7 P P PIndia 7 P P PIndonesia 4 P P PIran, Islamic Rep. of 9 P PIraq 9 P PIreland, Rep. of 7 P P P PIsrael 8 P PItaly 7 P P P PJamaica 9 P PJapan 3 P P PJersey 7 P P P PJordan 8 P PKazakhstan 9 P P PKenya 9 P P PKiribati 9 P PKorea, D.P.R. of (North) 9 P PKorea, Rep. of (South) 2 P P PKosovo 9 P PKuwait 8 P P PKyrgyzstan 9 P PLao P.D.R. 4 P PLatvia 7 P PLebanon 9 P P PLesotho 9 P PLiberia 9 P PLibya 8 P P

Above is indicative for shipments from Shanghai; please refer to dct.dhl.com for your exact location or call DHL Customer Services on 95380

Table continues overleaf


doc = document contents only P = document and non-document contents

http://dct.dhl.com


ZONES AND RATES16



SERVICE CAPABILITY AND RATING ZONES


Express Worldwide

DHL Express 12:00


Liechtenstein 7 P PLithuania 7 P P PLuxembourg 7 P P P PMacau 1 P P PMacedonia, Rep. of 9 P PMadagascar 9 P P PMalawi 9 P PMalaysia 4 P P PMaldives 9 P P PMali 9 P P PMalta 7 P PMarshall Islands 9 P PMartinique 9 P PMauritania 9 P PMauritius 9 P PMayotte 9 PMexico 6 P PMicronesia, Fed. States of 9 P PMoldova, Rep. of 9 P PMonaco 7 P PMongolia 9 P PMontenegro, Rep. of 9 P PMontserrat 9 P PMorocco 9 P PMozambique 9 P P PMyanmar 9 P doc PNamibia 9 P P PNauru, Rep. of 9 P PNepal 9 P P PNetherlands, The 7 P P P PNevis 9 PNew Caledonia 9 P PNew Zealand 5 P P PNicaragua 9 P PNiger 9 P PNigeria 9 P PNiue 9 P PNorthern Mariana Islands 9 P PNorway 7 P P POman 8 P P PPakistan 9 P P PPalau 9 P PPanama 9 P P PPapua New Guinea 9 P PParaguay 9 P P PPeru 9 P P PPhilippines, The 4 P P P PPoland 7 P P P PPortugal 7 P P P PPuerto Rico 9 P PQatar 8 P P PReunion, Island of 9 P PRomania 9 P PRussian Federation, The 9 P PRwanda 9 P PSamoa 9 PSan Marino 9 PSao Tome & Principe 9 P


Express Worldwide

DHL Express 12:00


Saudi Arabia 8 P P PSenegal 9 P PSerbia, Rep. of 9 P PSeychelles 9 P PSierra Leone 9 PSingapore 4 P P PSlovakia 7 P P PSlovenia 7 P P PSolomon Islands 9 P PSomalia 9 PSomaliland, Rep. of (North Somalia) 9 PSouth Africa 9 P PSouth Sudan 9 PSpain 7 P P P PSri Lanka 9 P P PSt. Barthelemy 9 PSt. Eustatius 9 PSt. Helena 9 PSt. Kitts 9 P PSt. Lucia 9 P PSt. Maarten 9 PSt. Vincent 9 PSudan 9 P P PSuriname 9 PSwaziland 9 PSweden 7 P P P PSwitzerland 7 P P P PSyria 9 PTahiti 9 P PTaiwan 2 P P PTajikistan 9 PTanzania 9 PThailand 4 P P PTimor-Leste 9 PTogo 9 P PTonga 9 PTrinidad and Tobago 9 PTunisia 9 PTurkey 8 P PTurks and Caicos Islands 9 PTuvalu 9 PUganda 9 P PUkraine 9 PUnited Arab Emirates 8 P P PUnited Kingdom 7 P P P PUnited States of America 6 P PUruguay 9 P PUzbekistan 9 PVanuatu 9 PVatican City 7 PVenezuela 9 P PVietnam 4 P PVirgin Islands (British) 9 PVirgin Islands (US) 9 PYemen, Rep. of 9 PZambia 9 P PZimbabwe 9 P P

doc = document contents only P = document and non-document contents


Above is indicative for shipments from Shanghai; please refer to dct.dhl.com for your exact location or call DHL Customer Services on 95380

http://dct.dhl.com


ZONES AND RATES17



Export rates by zone and product

DHL EXPRESS WORLDWIDEWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 133 188 175 194 275 297 315 390 553

1 180 262 243 267 367 423 442 537 738

1.5 227 336 311 340 459 549 569 684 923

2 274 410 379 413 551 675 696 831 1108

Documents from 2.5kg and non-documents from 0.5kg

0.5 219 308 292 330 331 338 434 556 834

1 267 378 369 403 435 450 548 703 1021

1.5 315 448 446 476 539 562 662 850 1208

2 363 518 523 549 643 674 776 997 1395

2.5 411 588 600 622 747 786 890 1144 1582

3 458 658 670 693 847 896 1012 1291 1767

3.5 505 728 740 764 947 1006 1134 1438 1952

4 552 798 810 835 1047 1116 1256 1585 2137

4.5 599 868 880 906 1147 1226 1378 1732 2322

5 646 938 950 977 1247 1336 1500 1879 2507

5.5 690 1005 1019 1048 1338 1445 1609 2011 2674

6 734 1072 1088 1119 1429 1554 1718 2143 2841

6.5 778 1139 1157 1190 1520 1663 1827 2275 3008

7 822 1206 1226 1261 1611 1772 1936 2407 3175

7.5 866 1273 1295 1332 1702 1881 2045 2539 3342

8 910 1340 1364 1403 1793 1990 2154 2671 3509

8.5 954 1407 1433 1474 1884 2099 2263 2803 3676

9 998 1474 1502 1545 1975 2208 2372 2935 3843

9.5 1042 1541 1571 1616 2066 2317 2481 3067 4010

10 1086 1608 1640 1687 2157 2426 2590 3199 4177

11 1160 1718 1774 1827 2327 2634 2786 3433 4489

12 1234 1828 1908 1967 2497 2842 2982 3667 4801

13 1308 1938 2042 2107 2667 3050 3178 3901 5113

14 1382 2048 2176 2247 2837 3258 3374 4135 5425

15 1456 2158 2310 2387 3007 3466 3570 4369 5737

16 1530 2268 2444 2527 3177 3674 3766 4603 6049

17 1604 2378 2578 2667 3347 3882 3962 4837 6361

18 1678 2488 2712 2807 3517 4090 4158 5071 6673




ZONES AND RATES18



Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

19 1752 2598 2846 2947 3687 4298 4354 5305 6985

20 1826 2708 2980 3087 3857 4506 4550 5539 7297

21 1916 2878 3126 3239 4045 4712 4756 5781 7741

22 2006 3048 3272 3391 4233 4918 4962 6023 8185

23 2096 3218 3418 3543 4421 5124 5168 6265 8629

24 2186 3388 3564 3695 4609 5330 5374 6507 9073

25 2276 3558 3710 3847 4797 5536 5580 6749 9517

26 2366 3728 3856 3999 4985 5742 5786 6991 9961

27 2456 3898 4002 4151 5173 5948 5992 7233 10405

28 2546 4068 4148 4303 5361 6154 6198 7475 10849

29 2636 4238 4294 4455 5549 6360 6404 7717 11293

30 2726 4408 4440 4607 5737 6566 6610 7959 11737

40 2960 5200 5200 5640 7280 7680 8400 10040 13600

50 3700 6500 6500 7050 9100 9600 10500 12550 17000

60 4440 7800 7800 8460 10920 11520 12600 15060 20400

70 5180 9100 9100 9870 12740 13440 14700 17570 23800

Multiplier rate per 1kg from 30.1kg

30.1 - 70.0 74 130 130 141 182 192 210 251 340

70.1 - 300.0 71 126 126 135 177 184 199 246 330

300.1 - 1000* 74 130 130 141 182 192 210 251 340

Export rates by zone and product

DHL EXPRESS WORLDWIDE

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 92 countries/territories

worldwide. Add 199 CNY to the DHL Express Worldwide.

DHL Express 9:00 (10.30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over

28 countries/territories worldwide. Add 69 CNY to the DHL Express Worldwide.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in CNY and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see cn.dhl.com/en/express/shipping/shipping_advice/terms_conditions.html for details.

*DHL Express does not accept shipments containing pieces exceeding 1,000 kg (2,200 lbs) or 300cm (118.1 inches) length. A shipment with total weight exceeding 1,000 kg (2,200 lbs) requires pre-approval from DHL and may be charged at alternate rates. Our standard transit time commitment may not apply. Please contact your DHL account manager.


http://www.cn.dhl.com/en/express/shipping/shipping_advice/terms_conditions.html


ZONES AND RATES19



Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 147 206 193 214 302 326 346 428 608

1 198 288 266 295 402 464 486 590 812

1.5 249 370 339 376 502 602 626 752 1016

2 300 452 412 457 602 740 766 914 1220

Documents from 2.5kg and non-documents from 0.5kg

0.5 241 340 321 363 364 372 477 611 918

1 293 417 407 444 479 495 603 773 1123

1.5 345 494 493 525 594 618 729 935 1328

2 397 571 579 606 709 741 855 1097 1533

2.5 449 648 665 687 824 864 981 1259 1738

3 500 725 742 765 934 985 1115 1421 1942

3.5 551 802 819 843 1044 1106 1249 1583 2146

4 602 879 896 921 1154 1227 1383 1745 2350

4.5 653 956 973 999 1264 1348 1517 1907 2554

5 704 1033 1050 1077 1374 1469 1651 2069 2758

5.5 752 1105 1124 1155 1473 1589 1771 2214 2942

6 800 1177 1198 1233 1572 1709 1891 2359 3126

6.5 848 1249 1272 1311 1671 1829 2011 2504 3310

7 896 1321 1346 1389 1770 1949 2131 2649 3494

7.5 944 1393 1420 1467 1869 2069 2251 2794 3678

8 992 1465 1494 1545 1968 2189 2371 2939 3862

8.5 1040 1537 1568 1623 2067 2309 2491 3084 4046

9 1088 1609 1642 1701 2166 2429 2611 3229 4230

9.5 1136 1681 1716 1779 2265 2549 2731 3374 4414

10 1184 1753 1790 1857 2364 2669 2851 3519 4598

11 1266 1877 1934 2011 2550 2899 3067 3775 4942

12 1348 2001 2078 2165 2736 3129 3283 4031 5286

13 1430 2125 2222 2319 2922 3359 3499 4287 5630

14 1512 2249 2366 2473 3108 3589 3715 4543 5974

15 1594 2373 2510 2627 3294 3819 3931 4799 6318

16 1676 2497 2654 2781 3480 4049 4147 5055 6662

17 1758 2621 2798 2935 3666 4279 4363 5311 7006

18 1840 2745 2942 3089 3852 4509 4579 5567 7350

19 1922 2869 3086 3243 4038 4739 4795 5823 7694

20 2004 2993 3230 3397 4224 4969 5011 6079 8038




ZONES AND RATES20



Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

21 2102 3179 3392 3565 4430 5195 5237 6345 8528

22 2200 3365 3554 3733 4636 5421 5463 6611 9018

23 2298 3551 3716 3901 4842 5647 5689 6877 9508

24 2396 3737 3878 4069 5048 5873 5915 7143 9998

25 2494 3923 4040 4237 5254 6099 6141 7409 10488

26 2592 4109 4202 4405 5460 6325 6367 7675 10978

27 2690 4295 4364 4573 5666 6551 6593 7941 11468

28 2788 4481 4526 4741 5872 6777 6819 8207 11958

29 2886 4667 4688 4909 6078 7003 7045 8473 12448

30 2984 4853 4850 5077 6284 7229 7271 8739 12938

40 2960 5200 5200 5640 7280 7680 8400 10040 13600

50 3700 6500 6500 7050 9100 9600 10500 12550 17000

60 4440 7800 7800 8460 10920 11520 12600 15060 20400

70 5180 9100 9100 9870 12740 13440 14700 17570 23800

Multiplier rate per 1kg from 30.1kg

30.1 - 70.0 74 130 130 141 182 192 210 251 340

70.1 - 300.0 71 126 126 135 177 184 199 246 330

300.1 - 1000* 74 130 130 141 182 192 210 251 340

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 92 countries/territories

worldwide. Add 69 CNY to the DHL Express Worldwide.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in CNY and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see cn.dhl.com/en/express/shipping/shipping_advice/terms_conditions.html for details.

*DHL Express does not accept shipments containing pieces exceeding 1,000 kg (2,200 lbs) or 300cm (118.1 inches) length. A shipment with total weight exceeding 1,000 kg (2,200 lbs) requires pre-approval from DHL and may be charged at alternate rates. Our standard transit time commitment may not apply. Please contact your DHL account manager.


http://www.cn.dhl.com/en/express/shipping/shipping_advice/terms_conditions.html

DHL-Sinotrans Intl Air Courier Ltd.

No.18 Ronghua South Road BDA

Beijing China 100176

For contact details of the DHL Express office

nearest to you, please visit our website at cn.dhl.com

or call the customer service hotline on 95380

Valid: 1st January 2018

SERVICE CENTER ADDRESSES AND PHONE NUMBERS

PEK SOC Service CenterAddress: NO.18 Ronghua Nan Lu, Beijing Economic-Technological Development Area, Beijing 100176Tel: 010 8785 2000

TSN TJT Service CenterAddress: Suite F Di Tian Tai Industrial Park Huaihe Road Beichen Science & Technology Area Tianjin China 300402Tel: 022-24808000

TAO QDL Service CenterAddress: No.40, He Chuan Rd, Licang Industry Zone, Qingdao 266121Tel: 0532-87662000

DLC DLW Service CenterAddress: No.192 Yao Xi Street Gan Jing Zi DistrictTel: 0411-82725883§

XIY XYX Service CenterAddress: No.49 Zhangba 6 RD, Xi An 710075Tel: 029-88451600

WUH WUK Service CenterAddress: 1/F Building 8，Han Huang Road 888，Dai Jiashan Technology Venture Park，Jiang’an Dist, Wuhan 430011Tel: 027-65660988

CTU CDX Service CenterAddress: No. 688， Yixin Road, Hi-Tech Development Zone Chengdu, Sichuan 610041Tel: 028-85151100

SHA ZQC Service CenterAddress: Blk 4, 990 Changping Road, Jing’an District, Shang Hai, 200042Tel: 021-62712699

SZV SUZ Service CenterAddress: No.225, Xinghai Street, Industrial Park Suzhou City, Jiangsu Province. 215021Tel: 0512-62565600

HGH HGE Service CenterAddress: 1F, Building 2, No. 28 Tong Xie Road, Hangzhou, Zhejiang, 310021Tel: 0571-28118118

HGH NGB Service CenterAddress: No. 68 West Oulanqiao Rd.,Gaoqiao Town,Yinzhou District, Ningbo, Zhejiang 315175 Tel: 0574-27908888

XMN LXM Service CenterAddress: Northwest Side,1/FL.Wanshan Industrial Bldg, No.78 Huli Dadao, XiamenTel: 0592-2616088

CAN GZW Service CenterAddress: No.3 Block, #18 Shi Tan Xi Road, Baiyun District, Guangzhou, Guangdong, 510430Tel: 020-22256611

SZX SFZ Service CenterAddress: 1/F, Block 2, International E-commerce Park, NO.105 MeiHua RD., Shangmeilin, Futian Dist, Shenzhen CityTel: 0755-83288043

DGM DGU Service CenterAddress: 3F Office Building,Intelligent Valley Jinfu, 2nd RoadLiaobu Twon, DongguanTel: 0769-22329333

ZUH ZSN Service CenterAddress: No.6, Chengnan 1st Road, Nan District, Zhongshan. 528455Tel: 0760-23338686

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