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DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and rates DHL EXPRESS SERVICE & RATE GUIDE 2018 MONTENEGRO

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Page 1: DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and

DHL Express – Excellence. Simply delivered.

The international specialists

Services How to ship with DHL Express Shipping tools Zones and rates

DHL EXPRESS

SERVICE & RATE GUIDE 2018 MONTENEGRO

Page 2: DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and

THE INTERNATIONALSPECIALISTS

2DHL Service & Rate Guide 2018: Montenegro

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

DHL Express is the global market leader and specialist

in international shipping and courier delivery services,

and we’ve been building and continuously improving

our service for more than 45 years. Key to our success

is the strength of our global network with more

than 90,000 employees operating in more than 220

countries and territories – all focused on delivering the

highest levels of service.

But what really sets us apart is the international

shipping expertise of our people. Their knowledge,

coupled with their passion and ‘can-do’ attitude,

delivers a truly world-class service and ensures that

your shipments get to their destination securely and as

quickly as possible.

Their expertise has been further enhanced recently

as a result of all our employees participating in the

company’s award-winning Certified International

Specialists (CIS) engagement and development

program.

This guide enables you to find out how DHL Express

can help you with your international shipping needs,

and to see what best fits your needs from our wide

range of products and services. Should you have any

questions, please get in touch with your DHL Account

Manager or visit us at www.dhl.me

Page 3: DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and

DHL Service & Rate Guide 2018: Montenegro

SERVICES3

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The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

All our services offer you secure door-to-door delivery of goods and documents to and from virtually every country and

territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full track-

and-trace visibility so you always know where your shipments are.

EXPORT SERVICES DHL Express 9:00

Our premium delivery service by 9:00hrs on the next possible

business day is offered to the majority of business centres in

Europe. It features proactive notification of delivery and a full

money-back guarantee* for even more peace of mind. We

offer this premium service for document and non-document

shipments. DHL Express 9:00 features a money-back guarantee

and is suitable for pieces up to 30kg and shipments up to 300kg.

DHL Express 12:00

With DHL Express 12:00 you will receive your shipments

before 12 noon on the next possible business day. DHL Express

12:00 offers a money-back guarantee* and allows for heavier

pieces up to 70kg and shipments up to 1,000kg. When it really

has to be there by noon the next possible business day, our

DHL EXPRESS 12:00 delivery service is available to all major

business centers in Europe and United State of America. We

offer this service for document and non-document shipments.

DHL Express Worldwide

Our most popular product, DHL Express Worldwide, offers

an end of business day delivery service around the world for

pieces up to 70kg and shipments up to 1,000kg. DHL Express

Worldwide delivery service is available when you’re sending

document or non-document items anywhere around the

world. Reliably fast to more global destinations across a single

integrated network than any other express delivery company.

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company.

DHL Express 9:00 DHL Express 12:00DHL Express Worldwide

Service descriptionDelivery before 9:00 on the next possible business day

Delivery before 12 noon on the next possible business day

Delivery by the end of the next possible business day

Money-back guarantee Yes* Yes* No

Countries and territories covered 53 75 More than 220

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 30kg 70kg 70kg

Maximum piece dimensions (L x D x H) 120 x 80 x 80cm† 120 x 80 x 80cm† 120 x 80 x 80cm†

Pallets accepted No Yes Yes

Maximum pallet weight n/a 1,000kg 1,000kg

Maximum shipment weight 300kg 1,000kg 1,000kg

Maximum pallet dimensions (L x D x H) n/a 120 x 100 x 160cm 120 x 100 x 160cm

* Additional terms and conditions apply – see www.dhl.me for details.† Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

Export services Import services Domestic services DHL Express Envelope Optional services Surcharges Customs services

Our international services at a glance

Page 4: DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and

DHL Service & Rate Guide 2018: Montenegro

SERVICES4

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The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

IMPORT SERVICESWith our DHL Express Worldwide Import product, you can

import shipments from over 200 countries in the world. This

is more than any other express delivery company can offer.

What’s more, customers in, say, the USA can order an import

from China not just to the USA, but to other destinations as

well. We call this a third country shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,

and able to manage all aspects of your imports in a very

simple way.

You can order an import from another country, to be

delivered to Montenegro or any other destination, by using

our dedicated electronic shipping solution for imports.

You will have one account number, one invoice in a single

currency and a fixed price that means you know exactly

what you will pay.

DOMESTIC SERVICESIf you want to ship documents or goods within Montenegro,

we can offer our DHL DOMESTIC EXPRESS 18:00 product

with delivery on the next possible business day for your

important documents and parcels to virtually any address

within Montenegro.

DHL EXPRESS ENVELOPEOur Express Envelope service provides door-to-door

international delivery of lightweight document shipments

by the end of the next possible business day. Its features

include:

Its features include:

■ Up to 300 grams

■ Global coverage

■ Document shipments only

■ Packaging envelope included

Export services Import services Domestic services DHL Express Envelope Optional services Surcharges Customs services

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DHL Service & Rate Guide 2018: Montenegro

SERVICES5

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OPTIONAL SERVICES DHL Express offers a wide range of optional services

– from non-standard deliveries and billing options to

climate neutral shipping. In this way, we give you the

flexibility to choose the service that best fits your needs

when using our express delivery services worldwide.

Duties and Taxes Paid View charges

To make exporting your shipment even easier, DHL Express

can arrange for the shipper or a third party to be billed

for any duties and taxes payable at destination, rather

than the receiver of the shipment being billed. Charges

apply whenever the shipper requests that Duties, taxes or

other regulatory fees be paid outside of the destination

country. This service is applicable only to destinations

whose customs system supports this option.

Weekend Delivery/Collection View charges

We offer Saturday delivery and collection services from

and to key cities. To check availability, please contact our

Customer Service team.

Extended Liability* View charges

If you are sending valuable documents such as passports,

visa applications or regulatory certificates you can extend

the DHL standard liability with this service. It provides

coverage and compensation in the case of loss or damage.

Regardless of actual document value, in a case of loss or

damage DHL will recover fixed amount of 49,200RSD.

Damage or loss of shipment must be recorded in official

DHL system for tracking shipments. Extended Liability

optional service can be applied only for documents in

international transport.

Delivery Notification View charges

When you need extra peace of mind that your shipment

has been delivered, DHL Express can provide a proactive

confirmation by email, phone or SMS, whichever is more

convenient for you. We also offer a Pickup Notification

for when you are importing goods from abroad. Really

useful when you are away from the office and unable to

access the internet.

Proactive Tracking View charges

When you need constant vigilance on your shipment

from pickup through to delivery, DHL Express can provide

regular notification via email or phone informing you of

key events and any incidents, with an estimated delivery

date in the unlikely event of any transit time delay.

*DHL Express Terms and Conditions apply.

Export services Import services Domestic services DHL Express Envelope Optional services Surcharges Customs services

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SERVICES6

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SURCHARGES

In order to maintain a consistently high level of service, in

specific circumstances DHL Express levies a surcharge for

exceptional activities, ensuring that these surcharges are fair

for all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of

each shipment. It is derived from publicly available fuel oil

indices that are also shown on the DHL Express website at

dhl.me The charge is calibrated every month to the oil price

that was current two months prior to the billing month. The

Fuel Surcharge applies to international shipments.

Remote Area View charges

This surcharge applies when a shipment is collected from

or delivered to a location that is distant or difficult to

serve. The Remote Area surcharge applies to international

shipments.

Oversize Piece* View charges

This fixed surcharge is applied to any piece, including a

pallet that exceeds the scale weight of 70kg or with a

single dimension in excess of 120cm. The Over Sized Piece

surcharge applies to international shipments.

Non-Stackable Pallet* View charges

This fixed surcharge is applied to any pallet within a shipment

that is not stackable either on request by the shipper, or

because of its shape, packaging or content. The Non-Stackable

Pallet surcharge applies to domestic and international

shipments.

Address Correction View charges

This fixed surcharge is applied to any shipment that has

an incorrect delivery address at the time of pickup and

the delivery cannot be fulfilled after making efforts at the

destination to determine the correct address. The Address

Correction surcharge applies to international shipments.

Elevated Risk* View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk

due to continuous state of war, civil unrest, or continuous

threats from terrorism.

Restricted Destination* View charges

Additional surcharges may apply when when shipping to

a destination country that is subject to trade restrictions

imposed by the UN Security Council.

Data Entry* View charges

This fixed surcharge applies for each shipment consigned

with non-electronic, paper-based manual waybills. Electronic

shipping documentation incurs no additional charges.

Export services Import services Domestic services DHL Express Envelope Optional services Surcharges Customs services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

* For any additional information please contact Customer Service.

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SERVICES7

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*Please check page 13 for customs service price list.

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Export services Import services Domestic services DHL Express Envelope Optional services Surcharges Customs services

CUSTOMS SERVICESDHL Express is the international specialist in shipping,

with extensive knowledge and experience of dealing with

customs topics worldwide. For your peace of mind, we

provide a wide range of customs support for standard as

well as non-routine customs-clearance processes. By making

sure that clearance is a smooth and efficient process, we

ensure your shipments arrive as quickly as possible, and

leave you free to focus on your core business.

Disbursement View charges

At the receiver’s request, this service sees DHL credit or cash

used to fund the clearance, duty and tax charges relating to

a shipment or piece, instead of the receiver using their own

bond or credit line. The customs process is accelerated, with

DHL making prompt payment of relevant charges while the

receiver defers payment until an agreed date.

Multiline Entry View charges

A charge per line item will be applied for multi-line item

entries that involve more than five lines, for example when

one shipment has multiple commodities, origins or invoices.

All commodities require identification and must be classified

under unique harmonized code tariff numbers.

Bio/Phyto/Veterinary Controls View charges

The arrangement by DHL, of any biological, health,

phytosanitary, veterinary, quarantine or similar controls

required by any regulatory agency, and the preparation

of any related paperwork, to facilitate the clearance of a

shipment into a country. This includes inspections required

by government agency, for certain commodities determined

by the origin or destination country.

Formal Clearance View charges

Applied in selected countries, when importing goods with

an aggregated declaration value or weight exceeding the

limits set by destination Customs Authorities, or due to

other regulatory requirements are excluded from routine

clearance on a consolidated manifest and thus require

clearance under an individual entry form.

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8DHL Service & Rate Guide 2018: Montenegro

HOW TO SHIP WITHDHL EXPRESS

PREPARING YOUR SHIPMENT

Shipment weight

If you are sending a large but lightweight shipment, where

its volumetric weight exceeds its actual weight, the cost of

the shipment is calculated on the space your consignment

takes up on the aircraft. This is a standard IATA method. To

calculate the volumetric weight of your shipment, simply

multiply the length (cm) by the height (cm), multiply that

sum by the width (cm), then divide the total sum by 5,000.

Documentation required

Waybill

All shipments sent with DHL Express need to have a fully

completed DHL waybill or label securely attached to each

piece. This will enable the successful movement of your

shipment through the DHL network. Each waybill or label is

individually numbered to allow you to track your shipment

from collection through to delivery. Your shipment may also

need to be accompanied by customs documentation, such

as a commercial or proforma invoice, as well as additional

paperwork depending on the contents and value of the

shipment and the country you are sending to.

Invoice

A commercial or proforma invoice is required when sending

non-document shipments to countries and territories outside

your origin country or customs union. This is essentially a

declaration containing all the details of a transaction and

is used by customs authorities to assess if duties or taxes

are payable. A commercial invoice is used when goods are

part of a commercial transaction or intended for resale.

A proforma invoice is used when sending goods of no

commercial value (for example, when sending samples).

Preparing your shipment Packaging your shipment Paying for your shipment

Height

WidthLength

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HOW TO SHIP WITHDHL EXPRESS

Preparing your shipment Packaging your shipment Paying for your shipment

ExporterTax ID/VAT No:

Commercial Invoice

Bank details Date:

Waybill number:

Invoice no:

Exporter code:

Importer (Bill to): Receiver if different from Importer

Tax ID/VAT No:

Shipment reference:

Full description of goods

Commodity code

Item quantity

Unit value[Currency]

Subtotal value[Currency]

Net weight

Country of manufacture/origin

Freight:

Insurance:

Total declared value/currency: Total net weight/ kg(s)

Total Pieces Total gross weight/ kg(s)

Type of export:

Incoterms:

Reason for export:

I/We hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above

Position in company: Signature:

Company stamp

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Your invoice will require the following details:

Bank details

These are the bank details that will be used for the

transaction between the seller and buyer. These details are

not required for non-commercial/proforma invoices.

Description

Generic or broad descriptions are no longer permitted and

are likely to cause delays. Descriptions should include the

items, how many there are, what they are made of, and

what they will be used for. For example, describing items

as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs

classification, safety and security reasons.

Commodity code

This is the product identification code used by the exporting

country to classify the goods to be exported. It assists

clearance and avoids delays.

Country of manufacture/origin

This relates to the place of manufacture, not the country of

export. If items are manufactured in more than one country,

please list the origins.

Total declared value

This is the total value of the transaction for customs

purposes based on the Incoterm selected. The total declared

value should include freight and insurance charges if the

seller is responsible for these two elements.

Type of export

The options are: (1) Permanent; (2) Temporary; and (3)

Repair & Return.

Incoterms

Insert the Incoterm that best describes the terms of the

transaction. For example, DAP (Delivered At Place).

Reason for export

This could be: For Sale; For Repair; After Repair; Gift;

Sample; Personal Use Not For Resale; Replacement;

Intercompany Transfer; or Personal Effects.

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10DHL Service & Rate Guide 2018: Montenegro

HOW TO SHIP WITHDHL EXPRESS

PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely

through the DHL Express global network, it is important that

they are packaged and labelled correctly.

Packaging guidelines

n If you are re-using envelopes or boxes, please ensure that

old labels and markings are removed.

n Securely fix the waybill to the shipment. The waybill can

be thought of as the shipment’s airline ticket and it will d

elay delivery if it becomes separated from your shipment.

n The barcodes on the waybill are scanned at numerous points

during your shipment’s journey. Please ensure the barcode is

flat and not covered by tape, shrinkwrap or strapping.

n Place the waybill on the top or side of your shipment and

please ensure it does not overlap the corners or edges of

boxes.

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes.

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There should not

be any possibility of the contents piercing the packaging.

n Any individual pieces over 70kg should be placed on a

pallet. If you are sending a multi-piece shipment, it is not

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet.

DHL packaging

We offer a range of high-quality DHL-branded packaging

items, suitable for shipping items of all shapes and sizes.

The items available include:

n Flyer bagsUp to 300 grams

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

n Bottle boxes

For more information on the range of packaging available,

please contact your DHL Account Manager or local Customer

Service team.

PAYING FOR YOUR SHIPMENT

You can pay for DHL Express services either with cash, a

credit card or by bank transfer. You can open an account

with DHL Express to pay via bank transfer; and all account

customers receive invoices on a pre-determined basis. For

more details, please get in touch with a Customer Service

Advisor at your local DHL Express office.

Preparing your shipment Packaging your shipment Paying for your shipment

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11DHL Service & Rate Guide 2018: Montenegro

SHIPPING TOOLS

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

SHIPPING SOLUTIONS

Making shipping easier

DHL Express offers a choice of electronic tools to suit even

the most demanding requirements. We invest continually

in market-leading technologies to make it easier for you to

send your shipments around the world. As a result, you have

more time to focus on your business. Our electronic solutions

cover online and offline options, as well as integrated

solutions. In addition, we provide industry-specific solutions

tailored for the Life Sciences and Technology sectors. More

information about our general capabilities is provided on

this page.

dhl.com

Our website provides a comprehensive guide to DHL Express

shipping services, as well as transport news, service updates

and contact details. To make doing business with us even

easier, the site features interactive tools that include online

booking, tracking and a volumetric weight calculator.

Easyship

This is an offline advanced shipment management tool for

any organization with large shipping volumes or regular

scheduled deliveries. DHL Easyship can handle the needs of

multinational supply chains or any business with a central

shipping function. It is a Windows-based system, which

is easy to use yet very powerful – enabling you to handle

everything from regular mailshots to multi-stage shipping

processes.

DHL eMailShip

DHL eMailShip is a suite of reusable DHL forms and step-by-

step instructions that have been specially

designed to make shipping quick, easy and convenient by

using only your email. DHL eMailShip enables

you to prepare and print DHL waybills, Shipment forms,

customs documents and pick up forms-without

the need to access online software or tools! You can also

receive delivery notifications and book courier

pickups via email with DHL eMailShip.

DHL Web Shipping

DHL Web Shipping is the online shipping solution that helps

you prepare and manage express international shipments.

You can print labels, schedule pickups, store contact details,

track your shipments and much more - all directly from your

computer.

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12DHL Service & Rate Guide 2018: Montenegro

ZONES AND RATES

OPTIONAL SERVICES AND SURCHARGES

CALCULATE THE PRICE OF YOUR SHIPMENT1. Decide which service best suits your needs (see page 3 for

international services and page 4 or domestic services)

2. Weigh your shipment (see page 8 or http://www.dhl.com/

en/tools/volumetric_weight_express.html

3. Determine the rating zone of the origin or destination

(see pages 14 and 15)

4. Find the rate using the rating zone and weight of your

shipment (see page 14 for exports and page 15 for imports)

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Optional services and surcharges View charges How we charge Additional charge

Fuel Surcharge Per shipment Variable

Remote Area By shipment weight0,45 per kg20,00 minimum per shipment

Over Weight surcharge* Per shipment 80,00

Over Sized surcharge* Per shipment 80,00

Non-Stackable Pallet* Per shipment 150,00

Address Correction Per shipment 10,00

Data Entry Surcharge Per shipment 3,00

Proactive tracking Per shipment 5,00

Delivery Notification Per shipment 5,00

Saturday Delivery Per shipment 40,00

Duties and Taxes Paid Per shipment 18,00

Elevated Risk Per shipment 20,00

Dodatna odgovornost Per shipment 30,00

*The Non Standard Shipment surcharge applies to:- Any single piece in a shipment that exceeds the weight of 70 kg- Any single piece in a non-palletized shipment that has a single dimension in excess of 120 cm- When any pallet in a shipment cannot be stacked, either on request of the Shipper or by nature of the shape , content or packaging of a goods on a pallet.Price in domestic service does not include VAT. All rates are in Euros.*DHL reserves the right to charge for these services and any other optional services which are not stated in this table. Service capability may change during the year.

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ZONES AND RATES

Customs services View explanation How we charge Additional charge

Regular import clearance fees and procedures handling when importing as an individual, up to three nominations

By shipment 30,00

Regular import clearance fees and procedures handling when importing as a legal entity (values up to 400) up to three nominations

By shipment 40,00

Regular import clearance fees and procedures handling when importing as a legal entity (values over 400) up to three nominations

By shipment 55,00

Regular export clearance for up to three nominations(administrative tax included) By shipment 20,00

Charge for every extra nomination (above three), export/import By shipment 5,00

Mediation with customs inspection By shipment 10,00

Physical inspection before clearance By shipment 10,00

Shipment clearance without customs fees for samples an promo material up to 1kg

By shipment 30,00

The release of shipments from customs duties - individuals By shipment 20,00

Temporary export By shipment 85,00

Preparation of documentation for bonded transit documents By shipment 30,00

Re-export By shipment 30,00

DHL Customs guarantee for payment of the amount of customs duties and other import duties / payment deferment

By shipment 15,00

Handling of shipments exempted from customs duties - individuals By shipment 4,20

Import customs clearance after clearing customs debt (when importing as an individual)

By shipment 8,26

HANDOVER TO BROKER AND OTHER SHIPMENT HANDLING FEES (if import clearance are handled by other broker)

Customs registration of goods By shipment 10,00

Handover to Broker By shipment 10,00

Storage services (up to 5 days) By shipment 10,00

CUSTOMS SERVICES

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Note:Storage after 5 working days for each additional day calculated at a price of € 2.38All rates stated here are in Euros, excluding VAT. VAT 21%.For any additional information please contact local Customer Service or visit our web site www.dhl.me

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ZONES AND RATES

SERVICE CAPABILITY AND RATING ZONES

Country ZonaExpress

9:00Express12:00

Express Worldwide

Days

ImportExpress

WorldwideDays

Afghanistan 8 3 3Albania 3 1 1Algeria 7 1 1American Samoa 8 4 5Andorra 2 2 3Angola 8 3 4Anguilla 8 3 3Antigua 8 3 3Argentina 8 2 3Armenia 7 2 2Aruba 8 3 3Australia 8 3 2Austria 2 ● ● 1 1Azerbaijan 7 2 2Bahamas 8 2 2Bahrain 7 ● ● 2 2Bangladesh 6 3 2Barbados 8 2 3Belarus 3 2 2Belgium 2 ● ● 1 1Belize 8 2 3Benin 8 2 2Bermuda 8 2 2Bhutan 6 4 3Bolivia 8 3 3Bonaire 8 3 3Bosnia and Herzegovina 1 1 1Botswana 8 3 3Brazil 8 2 3Brunei 8 3 2Bulgaria 2 ● 1 1Burkina Faso 8 3 3Burundi 8 3 3Cambodia 6 2 3Cameroon 8 2 2Canada 4 2 2Canary Islands, The 7 2 3Cape Verde 8 3 3Cayman Islands 8 2 2Central African Republic 8 4 3Chad 8 4 3Chile 8 2 3China, People’s Republic 5 2 2Colombia 8 2 3Comoros 8 5 3Congo 8 2 3Congo, The D. R. of 8 2 3Cook Islands 8 4 5Costa Rica 8 2 3Cote d’Ivoire 8 ● 2 2Croatia 1 ● 1 1Cuba 8 3 3Curacao 8 2 3Cyprus 2 ● 2 2Czech Republic, The 3 ● ● 1 1Denmark 3 ● ● 1 1Djibouti 8 3 3Dominica 8 3 3Dominican Republic 8 3 3

Country ZoneExpress

9:00Express 12:00

Express Worldwide

Days

ImportExpress

WorldwideDays

East Timor 8 4 3Ecuador 8 2 3Egypt 7 ● ● 2 2El Salvador 8 2 3Eritrea 8 3 3Estonia 3 ● 1 1Ethiopia 8 2 2Falkland Islands 8 4 5Faroe Islands 8 4 3Fiji 8 4 4Finland 3 ● 1 1France 2 ● ● 1 1French Guyana 8 2 3Gabon 8 2 2Gambia 8 3 3Georgia 7 2 2Germany 2 ● ● 1 1Ghana 8 ● 2 2Gibraltar 2 1 1Greece 2 ● 1 1Greenland 8 2 4Grenada 8 3 3Guadeloupe 8 2 3Guam 8 4 3Guatemala 8 2 3Guernsey 2 ● ● 1 1Guinea Republic 8 2 3Guinea-Bissau 8 4 3Guinea-Equatorial 8 3 3Guyana (British) 8 3 4Haiti 8 2 3Honduras 8 2 3Hong Kong 5 ● 2 2Hungary 2 ● 1 1Iceland 3 ● 1 1India 5 ● 2 3Indonesia 6 2 2Iran, Islamic Rep. of 7 3 2Iraq 8 4 4Ireland, Rep. of 2 ● ● 1 1Israel 2 1 3Italy 2 ● ● 1 1Jamaica 8 2 2Japan 6 2 2Jersey 2 ● ● 1 1Jordan 8 2 2Kazakhstan 8 2 2Kenya 8 ● ● 2 2Kiribati 8 5 5Korea, Republic of 6 2 2Korea, The D.P.R. of 6 4 3Kosovo 1 2 3Kuwait 7 ● ● 2 2Kyrgyzstan 8 2 3Laos Peoples D. R. 6 2 3Latvia 3 1 1Lebanon 7 ● ● 2 1Lesotho 8 3 3Liberia 8 2 3

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

For transit times and the availability of DHL Express 9:00 and DHL Express 12:30 for your origin and destination address, please refer to the www.dhl.me or contact your local Customer Service.● Service Available on the next possible bussines day. ● Service Available on the 2nd possible bussines day.# Transit Time (Days).* Transit times are quoted for document shipments and may vary based on post code. Check out the latest transit times.

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15DHL Service & Rate Guide 2018: Montenegro

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SERVICE CAPABILITY AND RATING ZONES

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Country Zone Express 9:00

Express 12:00

Express Worldwide

Days

ImportExpress

WorldwideDays

Libya 8 3 2Liechtenstein 2 1 1Lithuania 3 ● 1 1Luxembourg 2 ● ● 1 1Macau 6 2 3Macedonia, Rep. of 1 1 1Madagascar 8 3 2Malawi 8 3 4Malaysia 6 2 2Maldives 8 4 3Mali 8 2 3Malta 2 1 1Marshall Islands 8 4 5Martinique 8 2 3Mauritania 8 3 2Mauritius 8 2 2Mayotte 8 4 3Mexico 4 2 2Micronesia, Fed. States of 8 4 4Moldova, Rep. of 3 2 2Monaco 2 1 1Mongolia 8 3 3Montserrat 8 3 3Morocco 7 1 1Mozambique 8 3 3Myanmar 6 2 3Namibia 8 3 2Nauru, Rep. of 8 5 5Nepal 6 3 2Netherlands, Antilles 8 3 3Netherlands, The 2 ● ● 1 1Nevis 8 3 3New Caledonia 8 5 5New Zealand 8 3 2Nicaragua 8 2 3Niger 8 3 3Nigeria 8 2 2Niue 8 5 5Norway 3 ● 1 1Oman 7 2 2Pakistan 6 2 2Palau 8 3 3Panama 8 2 3Papua New Guinea 8 4 5Paraguay 8 2 3Peru 8 2 3Philippines, The 6 2 2Poland 3 ● ● 1 1Portugal 2 ● 1 1Puerto Rico 8 2 3Qatar 7 ● ● 2 2Reunion, Island of 8 3 2Romania 2 1 1Russian Federation, The 2 1 1Rwanda 8 3 3Saipan 8 4 3Samoa 8 4 5

Country Zone Express 9:00

Express 12:00

Express Worldwide

Days

ImportExpress

WorldwideDays

San Marino 2 2 2Sao Tome & Principe 8 3 4Saudi Arabia 7 ● ● 2 2Senegal 8 ● 2 2Serbia 1 1 1Seychelles 8 3 3Sierra Leone 8 2 3Singapore 6 ● 2 2Slovakia 3 ● ● 1 1Slovenia 2 ● 1 1Solomon Islands 8 5 5Somalia 8 4 4Somaliland, Rep. of (North Somalia) 8 4 4South Africa 8 2 2Spain 2 ● ● 1 1Sri Lanka 6 2 2St. Barthelemy 8 3 3St. Eustatius 8 3 3St. Helena 8 3 4St. Kitts 8 3 3St. Lucia 8 3 3St. Maarten 8 3 3St. Vincent 8 3 3Sudan 8 3 2Suriname 8 3 3Swaziland 8 3 2Sweden 3 ● ● 1 1Switzerland 2 ● ● 1 1Syria 8 2 2Tahiti 8 2 5Taiwan 5 ● 2 2Tajikistan 8 2 2Tanzania 8 2 2Thailand 6 ● 2 2Togo 8 2 2Tonga 8 5 5Trinidad and Tobago 8 2 3Tunisia 7 2 1Turkey 2 ● 1 1Turks and Caicos Islands 8 2 2Tuvalu 8 5 5Uganda 8 2 2Ukraine 3 1 1United Arab Emirates 7 ● ● 2 2United Kingdom 2 ● ● 1 1United States of America 4 ● 2 2Uruguay 8 2 3Uzbekistan 8 2 2Vanuatu 8 5 5Venezuela 8 2 3Vietnam 6 2 2Virgin Islands (British) 8 3 3Virgin Islands (US) 8 3 4Yemen, Rep. of 7 3 3Zambia 8 3 3Zimbabwe 8 3 3

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

For transit times and the availability of DHL Express 9:00 and DHL Express 12:30 for your origin and destination address, please refer to the www.dhl.me or contact your local Customer Service.● Service Available on the next possible bussines day. ● Service Available on the 2nd possible bussines day.# Transit Time (Days).* Transit times are quoted for document shipments and may vary based on post code. Check out the latest transit times.

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16DHL Service & Rate Guide 2018: Montenegro

ZONES AND RATES

Export rates by zone and product

DHL EXPRESS WORLDWIDE

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

Weight in Kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

DHL EXPRESS ENVELOPEEnvelopes up to 0,3kg

0.3 24.00 32.00 32.00 32.00 35.00 35.00 35.00 36.00

DHL EXPRESS WORLDWIDE DOC I NONDOCDocuments and non-documents from 0.5kg

0.5 32.00 64.00 66.00 71.00 76.00 76.00 89.00 95.00

1 32.00 78.00 82.00 88.00 95.00 95.00 109.00 116.00

1.5 34.00 90.00 93.00 103.00 111.00 111.00 125.00 134.00

2 36.00 102.00 104.00 118.00 127.00 127.00 141.00 152.00

2.5 36.00 114.00 118.00 133.00 143.00 143.00 157.00 170.00

3 40.00 123.00 127.00 142.00 151.00 152.00 171.00 184.00

3.5 44.00 132.00 136.00 151.00 159.00 161.00 185.00 198.00

4 48.00 141.00 145.00 160.00 167.00 170.00 199.00 212.00

4.5 52.00 150.00 154.00 169.00 175.00 179.00 213.00 226.00

5 56.00 159.00 163.00 178.00 183.00 188.00 227.00 240.00

5.5 61.00 166.00 170.00 186.00 191.00 196.00 240.00 254.00

6 66.00 173.00 177.00 194.00 199.00 204.00 253.00 268.00

6.5 71.00 180.00 184.00 202.00 207.00 212.00 266.00 282.00

7 76.00 187.00 191.00 210.00 215.00 220.00 279.00 296.00

7.5 81.00 194.00 198.00 218.00 223.00 228.00 292.00 310.00

8 86.00 201.00 205.00 226.00 231.00 236.00 305.00 324.00

8.5 91.00 208.00 212.00 234.00 239.00 244.00 318.00 338.00

9 96.00 215.00 219.00 242.00 247.00 252.00 331.00 352.00

9.5 101.00 222.00 226.00 250.00 255.00 260.00 344.00 366.00

10 106.00 229.00 233.00 258.00 263.00 268.00 357.00 380.00

11 114.00 243.00 245.00 274.00 283.00 290.00 387.00 410.00

12 122.00 257.00 257.00 290.00 303.00 312.00 417.00 440.00

13 130.00 271.00 269.00 306.00 323.00 334.00 447.00 470.00

14 138.00 285.00 281.00 322.00 343.00 356.00 477.00 500.00

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.DHL EXPRESS 9:00* Add 25 EUR to the above prices DHL EXPRESS WORLDWIDEDHL EXPRESS 12:00* Add 9 EUR to the above prices DHL EXPRESS WORLDWIDETerms and conditions apply – see dhl.com/express for details or contact Customer Service for more detail.Rates are in Euros and exclude customs duties, taxes, clearance-related charges and all surcharges.

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17DHL Service & Rate Guide 2018: Montenegro

ZONES AND RATES

Export rates by zone and product

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

DHL EXPRESS WORLDWIDE

Weight in Kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

15 146.00 299.00 293.00 338.00 363.00 378.00 507.00 530.00

16 154.00 313.00 305.00 354.00 383.00 400.00 537.00 560.00

17 162.00 327.00 317.00 370.00 403.00 422.00 567.00 590.00

18 170.00 341.00 329.00 386.00 423.00 444.00 597.00 620.00

19 178.00 355.00 341.00 402.00 443.00 466.00 627.00 650.00

20 186.00 369.00 353.00 418.00 463.00 488.00 657.00 680.00

21 196.00 381.00 367.00 434.00 483.00 508.00 687.00 710.00

22 206.00 393.00 381.00 450.00 503.00 528.00 717.00 740.00

23 216.00 405.00 395.00 466.00 523.00 548.00 747.00 770.00

24 226.00 417.00 409.00 482.00 543.00 568.00 777.00 800.00

25 236.00 429.00 423.00 498.00 563.00 588.00 807.00 830.00

26 246.00 441.00 437.00 514.00 583.00 608.00 837.00 860.00

27 256.00 453.00 451.00 530.00 603.00 628.00 867.00 890.00

28 266.00 465.00 465.00 546.00 623.00 648.00 897.00 920.00

29 276.00 477.00 479.00 562.00 643.00 668.00 927.00 950.00

30 286.00 489.00 493.00 578.00 663.00 688.00 957.00 980.00

40 346.00 609.00 623.00 728.00 853.00 858.00 1,207.00 1,250.00

50 406.00 729.00 753.00 878.00 1,043.00 1,028.00 1,457.00 1,520.00

60 466.00 849.00 883.00 1,028.00 1,233.00 1,198.00 1,707.00 1,790.00

70 526.00 969.00 1,013.00 1,178.00 1,423.00 1,368.00 1,957.00 2,060.00

For each additional 0,5kg above 10kg

Above 10,1kg 4.00 7.00 6.00 8.00 10.00 11.00 15.00 15.00

Above 20,1kg 5.00 6.00 7.00 8.00 10.00 10.00 15.00 15.00

For each additional 1,0kg above 30kg

Above 30,1kg 6.00 12.00 13.00 15.00 19.00 17.00 25.00 27.00

Above 70,1kg 6.00 13.00 13.00 15.00 19.00 17.00 25.00 27.00

Above 300,1kg 9.00 14.00 15.00 17.00 21.00 19.00 27.00 31.00

*Any individual pieces or shipments above 1.000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm requirepre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account Manager for details.Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.DHL EXPRESS 9:00* Add 25 EUR to the above prices DHL EXPRESS WORLDWIDEDHL EXPRESS 12:00* Add 9 EUR to the above prices DHL EXPRESS WORLDWIDETerms and conditions apply – see dhl.com/express for details or contact Customer Service for more detail.Rates are in Euros and exclude customs duties, taxes, clearance-related charges and all surcharges. Service capability may change during the year.

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18DHL Service & Rate Guide 2018: Montenegro

ZONES AND RATES

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.Terms and conditions apply – see dhl.com/express for details.Rates are in Euros and exclude customs duties, taxes, clearance-related charges and all surcharges.

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

DHL EXPRESS WORLDWIDE DOC I NONDOCDocuments and non-documents from 0.5kg

0.5 38.00 89.00 92.00 95.00 100.00 100.00 110.00 115.00

1 38.00 104.00 107.00 113.00 117.00 117.00 129.00 136.00

1.5 42.00 114.00 117.00 128.00 133.00 133.00 148.00 156.00

2 46.00 124.00 127.00 143.00 149.00 149.00 167.00 176.00

2.5 46.00 134.00 141.00 158.00 165.00 165.00 185.00 195.00

3 50.00 144.00 151.00 167.00 176.00 176.00 198.00 209.00

3.5 54.00 154.00 161.00 176.00 187.00 187.00 211.00 223.00

4 58.00 164.00 171.00 185.00 198.00 198.00 224.00 237.00

4.5 62.00 174.00 181.00 194.00 209.00 209.00 237.00 251.00

5 66.00 184.00 191.00 203.00 220.00 220.00 250.00 265.00

5.5 70.00 190.00 197.00 211.00 229.00 230.00 260.00 279.00

6 74.00 196.00 203.00 219.00 238.00 240.00 270.00 293.00

6.5 78.00 202.00 209.00 227.00 247.00 250.00 280.00 307.00

7 82.00 208.00 215.00 235.00 256.00 260.00 290.00 321.00

7.5 86.00 214.00 221.00 243.00 265.00 270.00 300.00 335.00

8 90.00 220.00 227.00 251.00 274.00 280.00 310.00 349.00

8.5 94.00 226.00 233.00 259.00 283.00 290.00 320.00 363.00

9 98.00 232.00 239.00 267.00 292.00 300.00 330.00 377.00

9.5 102.00 238.00 245.00 275.00 301.00 310.00 340.00 391.00

10 106.00 244.00 251.00 283.00 310.00 320.00 350.00 405.00

11 114.00 258.00 265.00 301.00 330.00 342.00 372.00 435.00

12 122.00 272.00 279.00 319.00 350.00 364.00 394.00 465.00

13 130.00 286.00 293.00 337.00 370.00 386.00 416.00 495.00

14 138.00 300.00 307.00 355.00 390.00 408.00 438.00 525.00

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19DHL Service & Rate Guide 2018: Montenegro

ZONES AND RATES

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

The international specialists Services How to ship with DHL Express Shipping tools Zones and rates

Pricing your shipment Optional services Surcharges Customs services Service capability and rating zones Export services Import services

**Any individual pieces or shipments above 1,000kg or with odd dimensions (length > 300cm, width > 120cm or height > 160cm)require pre-approval from DHL and may be charged at alternative rates. Please contact your DHL Account Manager for details.Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.Rates are in Euros and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8

15 146.00 314.00 321.00 373.00 410.00 430.00 460.00 555.00

16 154.00 328.00 335.00 391.00 430.00 452.00 482.00 585.00

17 162.00 342.00 349.00 409.00 450.00 474.00 504.00 615.00

18 170.00 356.00 363.00 427.00 470.00 496.00 526.00 645.00

19 178.00 370.00 377.00 445.00 490.00 518.00 548.00 675.00

20 186.00 384.00 391.00 463.00 510.00 540.00 570.00 705.00

21 194.00 398.00 407.00 481.00 530.00 562.00 592.00 737.00

22 202.00 412.00 423.00 499.00 550.00 584.00 614.00 769.00

23 210.00 426.00 439.00 517.00 570.00 606.00 636.00 801.00

24 218.00 440.00 455.00 535.00 590.00 628.00 658.00 833.00

25 226.00 454.00 471.00 553.00 610.00 650.00 680.00 865.00

26 234.00 468.00 487.00 571.00 630.00 672.00 702.00 897.00

27 242.00 482.00 503.00 589.00 650.00 694.00 724.00 929.00

28 250.00 496.00 519.00 607.00 670.00 716.00 746.00 961.00

29 258.00 510.00 535.00 625.00 690.00 738.00 768.00 993.00

30 266.00 524.00 551.00 643.00 710.00 760.00 790.00 1,025.00

40 326.00 674.00 701.00 833.00 900.00 970.00 1,000.00 1,315.00

50 386.00 824.00 851.00 1,023.00 1,090.00 1,180.00 1,210.00 1,605.00

60 446.00 974.00 1,001.00 1,213.00 1,280.00 1,390.00 1,420.00 1,895.00

70 506.00 1,124.00 1,151.00 1,403.00 1,470.00 1,600.00 1,630.00 2,185.00

For each additional 0,5kg above 10kg

Above 10,1kg 4.00 7.00 7.00 9.00 10.00 11.00 11.00 15.00

Above 20,1kg 4.00 7.00 8.00 9.00 10.00 11.00 11.00 16.00

For each additional 1kg above 30kg

Above 30,1kg 6.00 15.00 15.00 19.00 19.00 21.00 21.00 29.00

Above 70,1kg 6.00 15.00 15.00 19.00 19.00 21.00 21.00 30.00

Above 300,1kg* 8.00 16.00 16.00 21.00 21.00 23.00 23.00 31.00

Page 20: DHL EXPRESS SERVICE & RATE GUIDE 2018 · DHL Express – Excellence. Simply delivered. The international specialists Services How to ship with DHL Express Shipping tools Zones and

PODGORICAKingscliffe Distribution Montenegro d.o.o.Aerodrom PodgoricaBalijaåe bb81304 PodgoricaPhone: 020 872 460

Valid: 1st January 2018.

DHL EXPRESS SERVICE POINTS IN MONTENEGRO:

PODGORICAThe Capital PlazaBul. Džordža Vašingtona 9881000 PodgoricaPhone: 020 872 460

BUDVABTA d.o.o.Trg palmi 8, Stari Grad85310 BudvaPhone: 033 403 393

TIVATB.C.M. d.o.o.Trg od Kulture 8, Pine85320 TivatPhone: 032 30 46 96

KOTORB.C.M. d.o.o.Stari grad 43685330 KotorPhone: 032 52 05 34

BARAgencija Slaœa (SL d.o.o.)Popa Dukljanina bb85000 BarPhone: 030 550 622