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Delft University of Technology A Comparative Study of Users’ Microblogging Behavior on Sina Weibo and Twitter Qi Gao Web Information Systems Delft University of Technology

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DelftUniversity ofTechnology

A Comparative Study of Users’ Microblogging Behavior on Sina Weibo and Twitter

Qi GaoWeb Information Systems

Delft University of Technology

2 Microblogging Behavior on Sina Weibo and Twitter

What we study: microblogging behavior

Wikipedia:Twitter Wikipedia:Sina_Weibo

340,000,000500,000,000

100,000,000250,000,000

What are the differences in Chinese and Western users’ microblogging behavior?

3 Microblogging Behavior on Sina Weibo and Twitter

Cultural differences

acting as a member of a group

standing up for himself

Flickr:webeiFlickr:semicharmed

4 Microblogging Behavior on Sina Weibo and Twitter

Data sources

follower/followee network

limited length of a post

repost/reply/like

use of URLs and hashtags

meta information (time, source)

5 Microblogging Behavior on Sina Weibo and Twitter

User modeling and analysis framework

Microblogging Platforms Semantic Web

Cultural Analytics

syntactic analysis

temporal analysissemantic analysis

sentiment analysis

Data Processing and User Profiling

topic/interest modeling

semantic enrichment

data acquisition

metadata extraction

user profile construction

multilingual NER

6 Microblogging Behavior on Sina Weibo and Twitter

User profiling

Profile

?What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

7 Microblogging Behavior on Sina Weibo and Twitter

User profiling – syntactic characteristics

Profile

hashtag/URL#What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

8 Microblogging Behavior on Sina Weibo and Twitter

User profiling – semantic characteristics

Profile

hashtag/URL#

entity

What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

9 Microblogging Behavior on Sina Weibo and Twitter

User profiling – semantic characteristics

Profile

hashtag/URL#

entity

T topic

What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

topic:organization

topic:person

topic:location

10 Microblogging Behavior on Sina Weibo and Twitter

User profiling – sentiment characteristics

Profile

hashtag/URL#

entity

T topic

What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

sentiment

neutral

positive

negative

11 Microblogging Behavior on Sina Weibo and Twitter

User profiling – temporal characteristics

Profile

hashtag/URL#

entity

T topic

What could go wrong? RT @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj

sentiment

temporal information

12 Microblogging Behavior on Sina Weibo and Twitter

Analysis of users’ microblogging behavior

• Datasets• Microblog data collected from Sina Weibo and Twitter over a

period of three months• > 46 million micropost overall – 22m from Sina Weibo and 24m

from Twitter• a sample of 2616 Sina Weibo users and 1200 Twitter users

• Analyze and compare user behavior on Sina Weibo and Twitter

• on two levels (i) the entire user population and (ii) individual users

• from different angles (i) syntactic, (ii) semantic, (iii) sentiment and

(iv) temporal analysis• relate our findings to theories about cultural stereotypes

(Hofstede’s cultural dimensions)

13 Microblogging Behavior on Sina Weibo and Twitter

Cultural model: Hofstede’s cultural dimensions

• Describes stereotypical cultural characteristics of nationalities

• Five core dimensions:• Power Distance (PDI)• Individualism versus Collectivism (IDV)• Masculinity versus Femininity (MAS)• Uncertainty Avoidance (UAI)• Long-Term Orientation (LTO)

• Scores are relative wrt. other nationalities

geert-hofstede.com

14 Microblogging Behavior on Sina Weibo and Twitter

Hashtags and URLs are less frequently applied on Sina Weibo than on Twitter.

Users on Twitter are more triggered by hashtags and URLs when propagating information than on Sina Weibo.

hashtag-Weibo

hashtag-TwitterURL-Twitter

URL-Weibo

Syntactic analysis – what are the syntactical characteristics of messages?

15 Microblogging Behavior on Sina Weibo and Twitter

Hashtags and URLs are less frequently applied on Sina Weibo than on Twitter.

Users on Twitter are more triggered by hashtags and URLs when propagating information than on Sina Weibo.

Syntactic analysis – what are the syntactical characteristics of messages?

Cultural Differences

high collectivism

(Sina Weibo)

high individualism

(Twitter)

16 Microblogging Behavior on Sina Weibo and Twitter

Semantic analysis – what kind of topics are discussed?

The topics that users discuss on Sina Weibo are to a large extent related to locations and persons. In contrast to Sina Weibo, users on Twitter are talking more about organizations (such as companies, political parties).

Weibo

Twitter

17 Microblogging Behavior on Sina Weibo and Twitter

Semantic analysis – what kind of topics are discussed?

The topics that users discuss on Sina Weibo are to a large extent related to locations and persons. In contrast to Sina Weibo, users on Twitter are talking more about organizations (such as companies, political parties).

Cultural Differences

high collectivism

(Sina Weibo)

high individualism

(Twitter)

18 Microblogging Behavior on Sina Weibo and Twitter

Sentiment analysis – what are the sentiment characteristics of microposts?

Sina Weibo users have a stronger tendency to publish positive messages than Twitter users. 

Weibo

Twitter

19 Microblogging Behavior on Sina Weibo and Twitter

Combining semantic and sentiment analysis

The difference is amplified when discussing ‘people’ or ‘location’, with Sina Weibo users even more positive and Twitter users more negative.

20 Microblogging Behavior on Sina Weibo and Twitter

Combining semantic and sentiment analysis

The difference is amplified when discussing ‘people’ or ‘location’, with Sina Weibo users even more positive and Twitter users more negative.

Cultural Differences

long-term orientation

(Sina Weibo)

short-tem orientation (Twitter)

21 Microblogging Behavior on Sina Weibo and Twitter

Temporal analysis – how quickly do users propagate information?

Twitter users repost messages faster than Sina Weibo users.

time distance = trepost - toriginal post

Weibo

Twitter

22 Microblogging Behavior on Sina Weibo and Twitter

Temporal analysis – how quickly do users propagate information?

Twitter users repost messages faster than Sina Weibo users.

Cultural Differences

large degree of power distance (Sina Weibo)

low degree of power distance

(Twitter)

23 Microblogging Behavior on Sina Weibo and Twitter

Qi Gao et al. Information Propagation Cultures on Sina Weibo and Twitter. In Proceedings of ACM Web Science Conference 2012. Evanston, USA.

24 Microblogging Behavior on Sina Weibo and Twitter

Conclusion and future work

• What we did • user modeling framework for culture-aware user modeling based on

microblogging data• data-intensive analyses deliver valuable insights for multilingual and

culture-aware user modeling

• Findings• key differences between Chinese and US/Western users’ microblogging

behavior – e.g. Chinese microblogging activities are more positive and

less ‘political’• some of the differences can be explained with cultural model from

social science research – e.g. Hofstede: individualism vs. collectivism

• Future work:• develop personalized applications that are able to adapt to the cultural

factors

25 Microblogging Behavior on Sina Weibo and Twitter

[email protected]@wisdelft

Thank You!Q & A

Qi Gao, Fabian Abel, Geert-Jan Houben, Yong Yu