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In this issue, you will find:

Message from the Director General: P1 Report of the study about impact evaluation : P2

COSTECH Participates in the Ubuntu-Connect 2014:P4 COSTECH gets new members of the Workers Council: P5

A Coventry boy has become the Youngest Computer specialist in the World: P6 US Investor Partnership Opportunity Delegation visits COSTECH:P7

Tanzania towards cashless society through Mobile Innovations: P9 The International Standard Organization accredits COSTECH: P11

Pictorial: P12

November 2014: Issue No. 36

Message from the Director General

Dear readers, Welcome to our November issue of the Tanzania Commission for Science and Technology (COSTECH) e-newsletter. I am

happy to inform you that this month the International Standard Organization accredited the COSTECH. COSTECH has

become the first Commission in East Afica to receive the ISO certificate.

ISO is an independent, non-governmental membership organization and the world's largest developer of voluntary

International Standards. With that certificate, we are now sure that COSTECH services are safe, reliable and of good quality.

That accreditation is a strategic tool that will reduce costs at our commission by minimizing waste and errors and increasing

productivity.

We commit ourselves to continually improving the effectiveness of our services in order to meet and where possible exceed

our stakeholder’s requirements.

As you read along, you will be able to discover that COSTECH also participated in the UbuntuNet-Connect 2014 from 13th to

14th November 2014 at the Intercontinental Hotel, Lusaka Zambia. COSTECH was a stakeholder in that event as the

UbuntuNet-Connect is the annual conference of the regional research and education network for Eastern, Central and

Southern Africa, the body which plans, builds and operates UbuntuNet, the regional high speed Internet network for

research and education.

We also hosted the US Investor Partnership Opportunity Delegation (POD) and the Global Partnership Initiative of the US

State Department, the event that involved the Dar Teknohama Business Incubator.

With these remarks, I am very optimistic that this e-newsletter, together with our website, can reach a diversified audience

to promote development of Science, Technology and Innovation in our country

With kind regards,

Dr. Hassan Mshinda

DIRECTOR GENERAL.

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By Theophil Laurian Pima

In Tanzania and other developing country contexts, the promotion of community policing has been criticized as typically entailing the imposition of best practice models derived elsewhere with little regard for context. In practice, however, the concept has been transformed, reflecting local policing practices, existing power relations and elite interests, histories of state-society relationships and the limited resources and capacity of the state police, producing outcomes that frequently diverge from the ‘democratizing’ ideal promoted by international actors. While people still do not really understand significance of that concept, the new report of the study about impact evaluation of Community Policing, which was funded by the Tanzania Commission for Science and Technology (COSTECH), is now out According to Chief Researcher of that study, Dr Haji Semboja Hatib, Community Policing has been of significance in curbing crimes in Tanzania. He said objective of that study was to understand acceptability of the Community Policing concept in Tanzania and results have given promising results. He explained that during the ceremony to hand over the report about impact evaluation of Community Policing held

recently at the Police Headquarters in Dar es Salaam. “Police alone will not be able to fight crime if residents do not support the crime control and prevention efforts. “He noted According to him, that study which involved 2400 people and 7 Police zones has shown that Community Policing has maximized good cooperation between residents and the Police Force in curbing crimes in Tanzania as well as peacekeeping and security. “At the end of the study, we have come to realize that Solid working relationship between the police and the community has increased something which is very positive “he said. He said Community Policing has an impact in preventing crimes and maintaining peace and harmony in Tanzania. He calls on the Police Force to do reforms in order to implement well the Community Policing concept. Expressing Government concerns in that study, representative of the Permanent Secretary in the Ministry of Communication, Science, and Technology Ms Celina Lymo said the Government through COSTECH funded that study to evaluate policy community impact. “The Ministry of Communication, Science, and Technology directed COSTECH to fund this study as it has big impact to Tanzania social

and economic development”. She explains. For his part, Permanent Secretary of the Ministry of Home Affairs Mr Mbaraka Abdulwakil explained that Community Policing is a strategy and philosophy based on the notion that community interaction and support can help control crime and reduces fear within community members. Community policing is a special strategy designed to curb crimes in Tanzania where special officers who work directly with the community are given special tasks with the aim of making their respective neighborhoods safer places for living and working”. He said He further explained that the strategy helps to identify suspects, detain offenders, report problems to the police, or otherwise target the social problems, which give rise to a crime in the first place. He said the report has some good results which when used properly would improve efficiency of Community Policing.

The deputy Inspector General of Police Abdulahman Kaniki commended the Research Team for that wonderful job and assured Tanzanians that they will continue protecting them with high skills and professionalism.

Continues on page 3

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Continued from page 2 On her part, COSTECH Acting Director General Dr Flora Tibazarwa said the Commission for Science and Technology would continue funding studies with impact to the society.

She said Research is a scientific method looking for solutions to societal problems therefore COSTECH will proceed with its mission of coordinating research for economic growth, social well being and competitiveness. “Research results from this study will help COSTECH to advise policy makers and Decision makers to act accordingly for the interest and security of the people “She insisted The Tanzania Police Force (TPF) introduced a community policing in 2006 as part of an ongoing police reform programme,a concept that developed in Anglo-American contexts in the 1980’s. The design and implementation of community policing in Tanzania typically aimed at improving the level of security in the respective Communities. According to the report, Community Policing in Tanzania was implemented first by appointing community-policing

officers as decentralized ‘mini Chiefs’ in permanent locations. Those Officers enjoyed the freedom and autonomy to operate as community-based problem solvers.

Fig 1:Permanent Secretary in the Ministry of Home Affairs Mr Mbaraka Abdualwakili (right) receives the Report of the Community Policing from Ms Celina Lymo from the Ministry of Communication Science and Technology

To date this program has already covered more than 34 police regions in the country and it has been running for 7 years.

More than 526 police inspectors have already been appointed to supervise community policing in different parts of the country

Though the Police Force has been monitoring and measuring the inputs and immediate outputs of

implementation of this program, there had not been any study to evaluate its achievement on the intended goal of improving the wellbeing of the citizen through enhanced security. Based on the above, the Tanzania Police Force submitted a proposal to COSTECH requesting funds to undertake a study to measure the impact of community policing in Tanzania. COSTECH reviewed the proposal and saw it as a critical piece of research to inform decision making in the country. COSTECH therefore, after internal consultations with technical experts from various research institutions, approved the

proposal and awarded Tshs 307,440,000 to the Tanzania Police Force to undertake this study. The funds were from the National Fund for the Advancement of Science and Technology (NFAST) of COSTECH.

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By Maurid Mohamed Zambia Research and Education Network (ZAMREN) hosted the UbuntuNet-Connect 2014 from 13th to 14th November 2014 at Intercontinental Hotel, Lusaka Zambia,the event which also involved COSTECH officials COSTECH participated in that event as the UbuntuNet-Connect is the annual conference of the regional research and education network for Eastern, Central and Southern Africa, the body which plans, builds and operates UbuntuNet, the regional high speed Internet network for research and education. Addressing participants in that event,the Guest of Honor who also is the Zambia Minister of Transport, Works, Supply and Communication Mr Yamfwa Mukanga said African continent has a very long way to go in terms of extension of Information and Communication Technology infrastructures. He said there is only nine optic Fibre Communication cables connecting the whole Continent to Europe,Asia and Northen America. “There is need to work hard to brigde the gap as it is reported that there are over fifty cables connecting Europe to North America alone”He explained He also observed that the situation is worse when it comes to inland connectivity in Africa.

He said African Countries are the least interconnected compared to other countries. “When you examine the connectivity in Africa, there is a huge yawning gap in the continent “.He explained. Meanwhile, Representative of the COSTECH Director of Knowledge Management Mr. Maurid Mohamed said the theme of that conference has a significant role to play in embracing information and communication technology development.

Fig2: Representative of the COSTECH Director of Knowledge Management Mr. Maurid Mohamed

“The theme infrastructure-Innovation inclusion caps the challenges and opportunities we face not only in our region, but throughout the whole African Continent.”He noted. He also stated that the Tanzania Commission for Science and

Technology (COSTECH) is doing some efforts to coordinate Internet connectivity in the country. “Currently, COSTECH is coordinating the Higher Education and Research Institution (HERI) last mile connectivity project for the purpose of creating one HERI network in order to share research & education information.”He said M.r Maurid further explained that COSTECH has implemented

HERI project by connecting 22 colleges out of the 128-targeted Colleges He said the UbuntuNet Connect is a platform which recognizes the fact that content is the driver of data networks and there is a need that our working to ensure access to sufficient bandwidth at affordable cost is really about enabling cost-effective collaboration among our communities of practice. The UbuntuNet Connect aimed at bringing together

practitioners in the research and education networking community, researchers, policy makers, academicians, connectivity providers, and a pool of expertise from across Africa and beyond The Conference has-been held in different countries for the past six years and is among the premier conferences in Africa.

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By Theophil Laurian Pima Workers at the Commission for Science and Technology have elected their represantives in the Workers Council earlier this Month. Announcing the election results, Ms Tulia Msemwa from Commission for Mediation and Arbitration mentioned Mr. Mohamed Nyamka,Ms Ericah Nkonoki, Ms Adelina Ajuaye and Ms Hilda Lyatuu as newly elected members of the Council. She also listed Mr. Joseph Maziku and Mr Furaha Kabuje as other elected members of the Workers Council

Fig 3: Ms Tulia Msemwa from the Commission for Mediation and Arbitration (right) briefs COSTECH workers about criteria of selecting workers representatives. Eastern Zone RAAWU Secretary Mecky Kimoni Humbo flanks her

Passing on good wishes to the newly elected members of the Council, Ms Msemwa said members of the Council should work hard. “I congratulate all the new elected members of the Workers Council but they need to observe their new duties in this important organ,” she said She added that role of Workers Councils in Work places are very important as they are used to advice the management on measures to be taken to ensure that public service is delivering service with efficiency, effectiveness and higher standards in order to develop sustainable national economy. Describing significance of the Workers Council, Ms Msemwa who also is a Workers Education Officer at the Commission for Mediation and Arbitration said that Council advises the management on matters relating to the interest and welfare of public servants. She called on all workers to be serious with that council. “Workers Council is an important organ in advising the management in any changes on laws, rules and regulations relating to terms and conditions in the Public service. “She insisted

She called on elected Members to be active in their new positions as they would act as important organs of advising the management on Matters relating to promotion and discipline in the public service. She further explained that the new members have to use that Council effectively as it is a special organ for discussing and advising the Management on organizational plans, its revenues and expenditure estimate. Earlier COSTECH Principal and Administrative Officer Mr. Audax Mutagwa said that members of the Workers Council must work according to their responsibilities “Being a member of the Workers Council does not mean that you resist and challenge everything from the Management. Sometimes you need to conquer with others for the interest of all workers”. He advised For his part, Mr. Mohamed Nyamka who has been elected a new member of the Council from the Directorate of Finance and Administration said he is ready to face the challenges in his newly elected post. “I am confident that, I am able to represent well my fellow workers at the Workers Council. He said

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By Gurvinder Gill

Ayan Qureshi is now a Microsoft Certified Professional after passing the tech giant's exam when he was just five years old.Ayan, now six, whose father is an IT consultant, has set up his own computer network at home. He told the BBC he found the exam difficult but enjoyable, and hopes to set up a UK-based tech hub one day. "There were multiple choice questions, drag and drop questions, hotspot questions and scenario-based questions," he told the BBC Asian Network.

Fig 4:Ayan Qureshi

"The hardest challenge was explaining the language of the test to a five-year-old. But he seemed to pick it up and has a very good memory," explained Ayan's father Asim. Mr Qureshi introduced his son to computers when he was three years old. He let him play with his old computers, so he could understand hard drives and motherboards. "I found whatever I was telling him, the next day he'd remember everything I said, so I started to feed him more information," he explained. "Too much computing at this age can cause a negative effect, but in Ayan's case he has cached this opportunity."Ayan has his own computer lab at his home in Coventry, containing a computer network which he built. He spends around two hours a day learning about the operating system and how to install programmes. When the boy arrived to take the Microsoft exam, the invigilators were concerned that he was too young to be a candidate. His father reassured them that Ayan would be all right on his own. The test is usually taken by people who want to become IT technicians. The exam invigilators thought Ayan Qureshi was too young to be a candidate Ayan's mother Mamoona is training to be a GP. The family moved to England from Pakistan in 2009. "I'm very happy and very proud; I don't want to see him set a world record every day. But I want him to do his best whatever he does in his life, “she said. Ayan says he hopes to launch a UK-based IT hub similar to America's Silicon Valley one day, which he intends to call E-Valley. He also wants to start his own company. Source: BBC Asian Network

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By Theophil Laurian Pima

The Tanzania Commission for Science and Technology (COSTECH) and the Dar Teknohama Business Incubator(DTBI) hosted the US Investor Partnership Opportunity Delegation(POD) and the Global Partnership Initiative of the US State Department from 26th October to 1st November 2014. DTBi is an independent autonomous entity of COSTECH with its own Board that promotes the growth of ICT technology-based emerging companies contributing to job creation and enhanced economic health of the nation. Dar Teknohama Business Incubator (DTBI) Chief Executive Officer, Eng. George Mulamula said the visit aimed at bringing together Government, entrepreneurs, investors, philanthropists, academics and the private sector to make exciting new connections and open new markets. He said the delegation have different investment approaches which he believe can be very useful if transmitted to Tanzanian mindsets He said Tanzanians should stay focused on what the country will achieve through partnerships. He added that technological advancements that some investors will shunt in would make it easier for everyone to benefit from those changes.

"As leaders we have analyzed what the country needs to achieve and we know what we want to achieve. This being the case we are in a win-win situation," he said. He further said that the delegates have visited a few places like Mtwara and witnessed how women use local machines to crash cashew nuts. So if any of them is interested can invest in that area and ship in modern machines, which will help many people. The 18 delegates are in the country for one-week to explore various investment opportunities and they are from various sectors, which are Energy, Infrastructure, Telecommunication and Banking. Others are lawyers. Before American investors can make any investment, there is a need to understand the risks and potential rewards of investing in Tanzania. Eng. Mulamula said that poverty reduction has not been as fast as the economy has been growing as 70 per cent of the population lives in the rural areas. Unfortunately, agriculture has not been growing as fast as the other sectors of the economy. As the country is embarking on a robust program of agriculture transformation to modernize farming, he said that DTBI has

developed automated irrigation apparatus using a wireless sensor, which will help in irrigation. Expounding further he said helping small-scale farmers to modernize is one of the challenges as 70 per cent of the people depend on agriculture, and mostly they are small farmers. Therefore, any intervention has to consider these people. On his part, DTBi Board Chair Ambassador Alli Mpungwe said that visit would help Tanzania entrepreneurs to lean different business opportunities “This tour is an important connection and network which can ultimately create a win win situation between Tanzania and United States of America “He hinted He said Tanzania country is a better place for investment and he was very delighted to see business partnership between Tanzania and United States of America moves to next levels “I am sure, your visit in Tanzania, COSTECH and specifically at the Dar Teknohama Business Incubator is something which will cultivate and enable partnership opportunities in communities of mutual interests “He said. Continues on page 8

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Continued from page 7 The Assistant Secretary from US State Department, Mr David Duckenfield, said that the delegates are in the country because of the Africa Investment Forum held in Washington, DC in August in which various investment opportunities in Tanzania were presented Mr Duckenfield said that increasing American private sector engagement underscores the strong relationship between

the United States and Tanzania, and the importance of Public Private Partnerships. During the summit it was indicated that four agricultural and six energy projects requiring USD 400 million and USD 1.44 billion respectively are seeking partnerships with the US private sector. According to the latest data available, in 2012, the US foreign direct investment (FDI) in

Tanzania totaled USD 319 million. It promotes startups with innovative ideas for the growth of ICT technology-based emerging companies and contributing to job creation and enhanced economic health of the nation. It operates as a business not-for- Profit Company.

Fig 5:DTBI CEO Engineer Geoge Mulamula(standing) explains about his Incubator Program.He is flanked by the Board Chair of Dar

Teknohama Business Incubator Ambassador Alli Mpungwe

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By Rajabu Jumanne

In an effort to create cashless society in Tanzania many innovative payment systems has emerged but the most important thing is not about how they work individually, but is on how they have been able to interact between one another and add more value to the way people transact. The “interaction” of these payment systems has created amazing business models for local vendors “wakala” who are converting digital values of money into real cash and making profit in the process. The mobile payment systems (Vodacom M-Pesa, TigoPesa, Airtel Money and others), the mobile banking payment systems (CRDB Sim Banking, NMB Mobile and others) and the point of sales vendor machines payment systems (Max Malipo, PayPoint and others) create the three-component business model for digital transactions in Tanzania. All the three systems are integrated. The mobile banking systems are working with the mobile money systems, the mobile money systems are integrated with the point of sales systems and the point of sales system are integrated to the banks. Recently there have been trends of banks to collaborate up with mobile network operators in providing digital transaction services. For example, CRDB bank one of the biggest banks in Tanzania has collaborated up with major MNO’s in Tanzania to

allow people to move money between their bank accounts and the mobile money accounts. People now can deposit and withdrawal money from their bank accounts using their mobile phones. “The partnership between financial institutions and telecom companies has bolstered significantly the efforts to reach the under banked population in the country.” BoT Senior Legal Counsel Mr. George Ben Sije said

The point of sale vendor machine such as “Max Malipo” which has received presidential recognition has one of the most influential digital payment system locally made, has been able to integrate their devices to the mobile payment systems. For example, one of the services that you are able to do with the machine is to buy mobile vouchers directly from the

MNO’s and sell it to the final consumers. The point of sale vendor machine are also working as banking agents for local banks that doesn’t have branches in remote areas using the point of sales system as their sub branches for people to open and monitor their bank accounts. For example, Max Malipo is working with the Dar es Salaam Commercial Bank (DCB). New range of banking services have been formed up which has improved the standard of living through promoting financial inclusion and quality of service delivery. For example, the mobile money service by Vodacom called “M-Pawa” give opportunity to the unbanked to get involved into the formal financial sector, which is very important for the development of the community. Due to these business models, the banking systems are now at people’s doorsteps and made the banks to become even more innovative. The new banking services such as Tanzania Postal Bank’s “TPB Popote” and CRDB’s Continues on page 10

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Continued from page 9 Fahari Huduma” which uses agents to act as banking branches has allowed more people to formalize their financial activities hence encouraging financial inclusion. “Wakala” , the agents, are the backbone of all these banking systems, digital payment systems has given employment opportunities to number of youths in Tanzania and other East African countries. Thousands of these Tanzanian youth are receiving commission for turning cash into electronics value. Although there have been some challenges with the security, awareness and people trust on the mobile payment systems, the number of households with at least single mobile money user has increased in the last few years. According to the report of Inter Media Financial Inclusion Tracker Survey report in Tanzania, 35 percent of households in Tanzania have at least one mobile money user out of 2980 surveyed households in different towns in Tanzania. “Under the terms of the Maya Declaration, the Bank of Tanzania committed to increase the share of the population with access to financial services from 27% in 2009 to 50% by 2015. Tanzania surpassed this target at the end of 2013, and is now hoping to achieve 75% within the next six years.” BoT Governor Benno Ndulu 10 years from now, we expect at least three quarter of the Tanzanians population to be banked in the formal banking sector. The employment rate will increase due to the emerging opportunities from mobile payment systems and finally advanced improvement in provision of services using digital means. It is already happening now you can pay for your electric bills, hospital services, and water bills even your car’s road license using your mobile phone.

Fig 6: Mobile Innovation has created a cashless society For more details about status of mobile money in Tanzania, you can view the GMSA report on the Mobile Money for the Unbanked Tanzania.

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By Theophil Pima

On 24th November 2014, the Tanzania Commission for Science and Technology (COSTECH) has been accredited by the International Standard Organization with ISO 9001:2008 certificate, in an event that took place at headquarters of the Commission, Sayansi Kijitonyama Dar es Salaam. This is another milestone for the Commission as it works hard to improve services to its stakeholders. With that certification, COSTECH stakeholders are now assured of safe, reliable and good quality services. COSTECH becomes the first science commission in East Africa to receive the ISO certificate. Speaking during the event, Andrew Rowe, the Managing director of the ACM limited said that COSTECH has reached a step of showing to the world that it is operating in international standards. He urged COSTECH workers to embrace quality as their personal commitment in promoting, coordinating and facilitating all scientific and technological research and innovation within the country. Meanwhile, Dr Hassan Mshinda COSTECH director general said that with the accreditation the commission would get a lot of

confidence from the private sector, and funding agencies. “COSTECH will continue to improve the effectiveness of its services in order to meet “and where possible exceed” stakeholders requirements,” he said. The ISO 9001:2008 requirements/standard is a worldwide most popular standard of Quality Management System applicable to any kind of organization that wants to improve the quality of service provision to meet customer needs and satisfactions as well as enhancing continual improvement of the work performance. It is a process based international standard covering all aspects of an organization. It builds the capacity of an organization to consistently develop and strengthen its systems and procedures alongside providing quality services. ISO 9001:2008 is a best tool, which provides a framework for systematically institutionalized strategic plan for improvement. It has built-in characteristics that help identifying gaps and strengths carrying out analysis of an organization in terms of management systems and the identification of contemporary market needs and expectations.

It provides a mechanism to design and develop innovative solutions under controlled environment where review, verification, validation and relevant quality control and quality assurance parameters are in place to ensure quality of outputs. This standard recommends that organizations should plan to perform at higher level than the existing situation

Fig 7: COSTECH Director General Dr Hassan Mshinda (left) shows an ISO 9001:2008 Certificate. Looking on is an ACM Ltd Managing Director Mr. Andrew Rowe

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Fig. 8: Permanent Secretary of the Ministry of Home Affairs Mr. Mbaraka Abdualwakil (centre), Representative of the Permanent Secretary of the Ministry of Communication, Science and Technology Ms Celina Lyimo(right) and Deputy Inspector General of Police Abdulrahaman Kaniki(left) in a group photo with Police Force Commissioners and other Government officials

Fig. 9: COSTECH Director of Innovation,Enterpreneurship and

Competitiveness Dr Dugushilu Mafunda illustrates innovation

systems in Tanzania.Loking on are some of the Investor

Partnership Opportunity Delegation

Fig 10: Ayan Qureshi Prepares to work on his computer

Fig.11: A cross section of COSTECH Workers during the Workers Council Election

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Announcement

We invite news, features, letters, opinions and analyses about science, technology and

innovation for socio-economic development

Write to:

COSTECH, P.O. Box 4302, Dar es Salaam.

Or email:

info@costech.or.tz

So, what do you think of this e-Newsletter?

If you have any comments or suggestions on how we can improve this newsletter, or have any feature story to share, please email

info at @ costech.or.tz