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Page 1: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Week:#14Windows Recovery

Click the graphic for assessment

Page 2: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Lesson 22: Configuring System

RecoveryMOAC 70-687: Configuring

Windows 8.1

Page 3: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Chapter 22 3

OverviewExam Objective 7.2: Configure system

recovery Configure a recovery drive Configure system restore Perform a driver rollback Perform a refresh or recycle Configure restore points

Page 4: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Chapter 22 4

Performing System Recovery of Windows 8.1

Lesson 22: Configuring System Recovery Options

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Chapter 22 5

Creating a Windows 8.1 Recovery Drive

In the event that a fault occurs in Windows 8.1 that prevents the system from booting, it is still possible to start the computer and access the recovery tools in the Windows Recovery Environment (Windows RE).

However, to do this, you must create a Windows 8.1 recovery drive before the problem occurs.

To create a recovery drive in Windows 8 or Windows 8.1, you can use either a writable optical disk or a USB flash drive.

Page 6: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Creating a Windows 8.1 Recovery Drive

The Recovery control panel

Chapter 22 6

Page 7: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Creating a Windows 8.1 Recovery Drive

The Select the USB flash drive page

Chapter 22 7

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Chapter 22 8

Using System RestoreWindows 8.1 System restore is a recovery

option for your computer that saves information about your drives, registry settings, programs, and files in the form of restore points.

You use the restore points to return these items to an earlier state without impacting your personal files.

Page 9: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Create a System Restore Point

Setting Disk Space Usage

Chapter 22 9

Page 10: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Perform a System Restore

Selecting a Restore Point

Chapter 22 10

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Chapter 22 11

Performing a Complete RestoreIf you experience a crash of your Windows 8.1

system and your hard drive is no longer functional, you can perform a complete restore from a system image you have prepared previously.

To prepare for a complete restore, you will need to create a system image of your computer. The system image is an exact copy of the drives required for Windows to run.

When you restore from an image, it is a complete restore; therefore, you can not choose individual items.

Page 12: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Create a System ImageThe Where do you want to save the

backup? page

Chapter 22 12

Page 13: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Perform a Complete System Restore

The Choose an option screen

Chapter 22 13

Page 14: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Perform a Complete System Restore

The Advanced options screen

Chapter 22 14

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Perform a Complete System Restore

The Re-image Your Computer Wizard

Chapter 22 15

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Chapter 22 16

Driver RollbacksDriver roll back is a recovery feature in

Windows 8.1 that will let you reinstall the last device driver that was functioning.

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Roll Back a DriverThe Device Manager window

Chapter 22 17

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Chapter 22 18

PC ResetA PC Reset is used when you need to return

your PC back to the original state it was in when you purchased it or first set it up. This will remove any custom settings you have made, erase your personal data and remove traditional as well

as Windows apps from the computer. This is basically a full reinstall of the Windows 8 operating system minus the need to answer the setup questions.

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Perform a PC ResetThe Reset your PC screen

Chapter 22 19

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Chapter 22 20

PC RefreshIf you want to take a less intrusive approach,

you would perform a PC Refresh. A PC Refresh allows you to keep your

personal data, your Windows Store apps, and basic settings (mapped drives, drive letter assignments), personalization settings, BitLocker or BitLocker to Go and wireless settings.

A PC Refresh does not keep your PC settings, file associations, firewall settings, display settings or traditional applications.

Page 21: Click the graphic for assessment. MOAC 70-687: Configuring Windows 8.1

Perform a PC RefreshThe Refresh your PC screen

Chapter 22 21

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Perform a PC RefreshThe Apps removed while refreshing your PC

home page

Chapter 22 22

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Chapter 22 23

Lesson Summary Windows 8.1 system restore is a recovery option that that

saves information about your drives, registry settings, programs and files in the form of restore points. Windows creates these restore points automatically every 7 days but you can create them manually as well.

To perform a complete system restore, you will need to create a system image. The system image is an exact copy of the drives required to run Windows 8.1.

When installing a device driver for a new piece of hardware, you have the option to perform a Driver Roll back. This reinstalls the last device driver that was functioning.

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Chapter 22 24

Lesson Summary A PC Reset returns your PC back to the original state it was

in when you purchased it. This removes any custom settings, erases your personal data and removes Windows and desktop apps from the computer.

A PC Refresh is less destructive compared to a PC Reset. It enables you to retain your personal data, Windows Store apps, basic settings, custom personalization settings, your BitLocker, and wireless settings.

Recimg.exe can be used to capture an image of your PC after you have installed Windows and desktop applications and customized the system to your liking. The image is placed in a folder you specify and the next time you run a PC Refresh, the system uses the image and retains your settings and desktop apps.

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Assessment Week#14

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By default, how often will Windows 8.1 create a restore point?

a. Created on a monthly basis.b. Created on a daily basisc. Windows 8.1 creates them every 7 days if one has not been created during that time period.d. Windows 8.1 creates them every 3 days if one has not been created during that time period.

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Answer

• c• Explanation: Windows 8.1, by

default, automatically creates restore points every seven days if you have not created one during that time period. You can also create restore points manually anytime you choose

Chapter 22 27

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What organization is responsible for the testing and verification of compatibility, reliability, and functionality of drivers for hardware devices?a. Windows Driver Verifierb. Windows Hardware Quality Labsc. Microsoft Hardware Quality Labsd. Microsoft Driver Validator

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Answer

• b• Explanation: Tests conducted by the

Windows Hardware Quality Labs (WHQL) are designed to ensure that your system maintains stability when device drivers are installed. Testing and verification is performed for compatibility, reliability, and functionality with Windows 8.1.

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Startup failures that occur before the progress bar appears are typically caused which of the following problems? (Choose all that apply)a. Hardware faultsb. Missing startup filesc. Data corruptiond. Applications running from the Startup group

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Answer

• a, b, c• Explanation: Startup failures that

occur before the progress bar appears are typically caused by one of the following problems:• Incorrect BIOS Settings• Hardware faults• Missing startup files• Data corruption

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When a startup failure occurs before the logon user interface appears, the problem could be hardware-related, but it is most likely due to an issue with one of the drivers or services that the kernel is attempting to load. To locate the offending driver or service, you must first attempt to get the computer started by using what?a. The Windows 8.1 installation mediab. Safe Modec. A restore pointd. File Recovery

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Answer• b• Explanation: To locate the offending driver or

service, you must first attempt to get the computer started by using the Safe Mode. Then you can examine the event logs, enable the boot log, and run the System Information tool to gather information on what is affecting the startup sequence. Finally, use Device Manager or the Services console to disable the offending drivers or services. Once you are able to get the computer started in normal node, you can begin to examine the problematic driver or service, perhaps replacing them with an updated version or rolling back to a previous one.

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Which Windows 8.1 recovery option is very safe and where the computer will be set back to its original state after the recovery completes?

a. PC Refreshb. PC Resetc. recimg.exed. System Restore

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Answer

• b• Explanation: The PC Reset option

removes everything on the computer’s hard drive and reinstalls Windows in a clean state.

Chapter 22 35

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Which of the following items does a PC Refresh not retain?

a. Your personal datab. Windows Store appsc. Windows Firewall settingsd. Drive letter assignments

Chapter 22 36

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Answer

• c• Explanation: PC Refresh does not

preserve your PC settings, display settings, Windows firewall settings, or traditional desktop applications that were installed from a disc or a website.

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What limitation should you be aware of when you go to restore from a system image?

a. You cannot restore user datab. You cannot choose what is restoredc. You cannot restore applicationsd. You cannot restore system settings

Chapter 22 38

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Answer

• b• Explanation: The system image is

an exact copy of the drives required for Windows to run. This includes the Windows 8.1 operating system, system settings, programs and files. When you restore from an image, it is a complete restore; therefore, you will not be able to choose individual items.

Chapter 22 39

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When creating a system image, what additional step must you complete at that time if you do not have access to your Windows 8.1 installation disc?

a. Purchase a license for Windows 8.1b. Record the product key for your installation of Windows 8.1c. Create a bootable USB drived. Create a system restore disc

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Answer

• d• Explanation: A system restore disc

is not required if you have access to a Windows 8.1 installation disc. If you do not have one available, you will need to create the disc at the same time as you create the system image.

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How do you create a USB recovery drive?

a. Open the Control Panel and then click System Recovery.b. Search for recovery drive and then click Create a recovery drive. c. Open the Windows Store and then click Generate a recovery drive.d. Right-click the drive letter for a USB device and choose Create a recovery drive. 

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Answer

• b• Explanation: If you run into problems

with your PC, a USB recovery drive can help you troubleshoot and fix those problems, even if your PC won't start. Swipe in from the right edge of the screen and then tap Search. Type recovery drive in the search box and then tap or click Create a recovery drive.

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Homework Week#14 Read Chapter 22 Do the knowledge Assessment on pages 530 –

533 Get labs 1 - 24 complete Our next quiz will be on Chapters 17-21 and will

be on Nov 26 Final Exam is on December 10

Chapter 22 44