cih and equality and diversity

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CIH and equality and diversity. John Thornhill CIH E: john.thornhill@cih.org T: JohnAThornhill. What will we look at today. CIH reviewing approach to equality and diversity Equality and diversity in housing Framing the conversation in the run-up to the election What you can do…. - PowerPoint PPT Presentation

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Title of presentation EVENT DATE

CIH and equality and diversity

John Thornhill CIHE: john.thornhill@cih.org T: JohnAThornhill

Learn with us. Improve with us. Influence with us | www.cih.orgLearn with us. Improve with us. Influence with us | www.cih.org1What will we look at todayCIH reviewing approach to equality and diversityEquality and diversity in housingFraming the conversation in the run-up to the electionWhat you can do

#Learn with us. Improve with us. Influence with us | www.cih.orgPart 1: CIH: where have we beenLearn with us. Improve with us. Influence with us | www.cih.orgLearn with us. Improve with us. Influence with us | www.cih.org32010-2014: SES and Charter CIH published first Single Equality Scheme in 2004, revised in 2010 www.cih.org/EqualityanddiversityIn 2010, CIH won the Two Ticks http://www.cih.org/Thedisabilitysymbol which means we are positive about employing disabled people.In 2009, CIH joined the Stonewall Diversity Champions programme for LGBT equality in the workplace http://www.stonewall.org.uk/In 2012 we started our equality and diversity charter campaign with 2 clear objectives to support the sector to: get the basics right on areas of core service deliveryimplement the major changes that are coming on board following recent policy initiativesCIH charter is a flexible framework that helps to identify what outcomes a good quality service can deliverNow had over 100 organisations signing up to the charter with associated online practice sharing network

#Learn with us. Improve with us. Influence with us | www.cih.org4Equality and diversity charterEquality and diversity is driven from the top Equality and diversity informs our business planningEquality and diversity shapes our organisational cultureEquality and diversity is supported through staff training, development and engagementWe know who our customers areWe involve our customers in shaping and scrutinizing servicesWe represent the communities which we serveWe support the communities which we serve

#Learn with us. Improve with us. Influence with us | www.cih.org1. Equality and diversity is driven from the top there is strong leadership from our governing body, Chief Executive and management team endorsing a strategic commitment to equality and diversity across all nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation2. Equality and diversity informs our business planningequality and diversity lies at the heart of our business planning process and informs our investment decisions, how we design and deliver value for money services; and how relationships with partners, suppliers, contractors, customers and communities are sustainedwe undertake equality analyses which show how equality and diversity informs our business objectives and equality analyses are transparent, monitored, reported and acted uponwe are committed to on-going and continuous improvement in providing more equal and diverse services to our exiting customers and to future customers 3. Equality and diversity shapes our organisational cultureequality and diversity informs recruitment and staff development - the staff we employ represent the communities we serveour commitment to equality and diversity is public, clear and transparent all language, imagery, policies, procedures and publicity are inclusive and representative of our diverse communities our organisation communicates a zero tolerance approach to discriminatory attitudes or practice from staff, partners, contractors, suppliers, customers and from individuals in the communities in which we work 4. Equality and diversity is supported through staff training, development and engagementstaff at all levels are supported to gain appropriate knowledge and skills to deliver equal services to diverse customers both within our organisation and without to our staff and our external customersstaff in their diversity from across our organisation have an opportunity to shape and influence the delivery of equal and diverse services

5. We know who our customers arewe use customer profiling to develop customer insight information to help us develop more equal and diverse services staff and customers clearly understand how customer profiling can improve our organisation and where service improvements have been made we will share our successeswe will develop our capacity to understand and respond to the housing needs and aspirations of migrants and new arrivals in the communities which we serve we will develop our capacity to understand and respond to the housing needs and aspirations of future customers in their diversity customer insight information is regularly reviewed, monitored and refreshed and measured against our strategic plan and business objectives for equality and diversitycustomer profiling is informed by best practice, is undertaken confidentiality and in line with the Data Protection Act 19986. We involve our customers in shaping and scrutinizing serviceswe actively encourage and proactively seek the involvement of customers in their diversity across all nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation, in the shaping and delivery of serviceswe provide structures, resources, training and capacity building opportunities for customers to enable them to contribute to delivery of inclusive and diverse serviceswe effectively empower our tenants to scrutinize, monitor and review our services for equality and diversity - we provide our customers with regular, robust and appropriate information in a format which has been agreed with them and customers are encouraged to challenge our performance in relation to equality and diversity7. We represent the communities which we servewe build visible links with local, diverse and representative community groups and community advocates to strengthen our relationships with the communities which we serve and to build trustwe work openly with partners and other service providers in the community to ensure that our services are representative and diverse and to ensure that the diverse customers which we serve are safe and secure in their homes and communities8. We support the communities which we servewe will work with the communities which we serve and with community partners to advance equality of opportunity and foster good relations between different groups within the communities which we serve we will work with the communities which we serve and with community partners to eliminate discrimination, tackle harassment, hate incidents and hate crime.

5Our How to briefings Basis of our How to briefings on equality themes

Tackle child poverty 2014Make effective use of adapted property 2013Mainstream equality and reflect diversity 2013Use diversity network groups to improve services 2013Undertake an equality analysis 2013Tackle disability related harassment 2012 (to be updated for 2014)Learn with us. Improve with us. Influence with us | www.cih.orgAs a professional body Age: 87.3% of our members have declared their age. Of this figure, 4.2% are under 25, 17.3% are 25-34, 25% are 35-44, 33.6% are 45-54, 16% are 55-64 and 3.2% are over 65. Disability: 69.5% of our members responded our question about their disability status. Of this number, 4% have declared they have a disability. Ethnicity: 87% of our members have declared their ethnicity. Of this number, 14% are from a black and minority ethnic background.Gender: 100% of our members have declared their gender. 59% of our members are women. Religion or belief: 39.9% of our members have declared their religion or belief. Of this number 31.8% have declared they have no religion, 5.3% would prefer not to say and 62.9% have declared a religious belief, of which the largest number is 56.1% who have declared Christianity as their religion. Sexual orientation: 42% of our members have declared their sexual orientation, of which 3% have declared they are lesbian, gay or bisexual and 4% have said they prefer not to say.Gender identity: 35% of our members have declared their gender identity, of which 2% have declared they would prefer not to say and 0.4% have declared they are transgender.

Learn with us. Improve with us. Influence with us | www.cih.orgPart 2: Equality and diversity and housingLearn with us. Improve with us. Influence with us | www.cih.orgLearn with us. Improve with us. Influence with us | www.cih.org8Equality a tale of two issuesSocial context political direction, economy; and welfare reformHousing organisations as businesses and service providers Outside - in Inside - out#Learn with us. Improve with us. Influence with us | www.cih.orgTrends in public spending (c/o FullFact)

#Learn with us. Improve with us. Influence with us | www.cih.orgPublic Spending Plans

#Learn with us. Improve with us. Influence with us | www.cih.orgEquality impacts of welfare reform Lone parents, disabled people and people from ethnic minority groups are significantly less likely to be in a paid job than others, so impacts will be hardestLone parents (in the UK) have an employment rate of 59% Employment rate of working age disabled people is 47.8%Race Equality Foundation claims that child poverty rates for black and minority ethnic families in the UK are higher than the national average and the housing benefit capping and cuts will adversely affect this. Disproportionately hit by welfare reform Papworth Trust and NHF 9/10 disabled people are cutting back on food or bills, 4/10 are cutting back on specialist mobility transport, 1/4 are cutting back on medical expenses such as medication, therapies and monitoring health conditions, because of bedroom tax, 1/3 refused DHPs Changes to the way d

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